Terrace/patio

Reviews of Mantra Zanzibar

4.5 out of 5
Mantra Zanzibar
47 - 51 The Esplanade, Mooloolaba, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 367 reviews" "
Rating 8 - Good. 123 out of 367 reviews" "
Rating 6 - Okay. 29 out of 367 reviews" "
Rating 4 - Poor. 4 out of 367 reviews" "
Rating 2 - Terrible. 6 out of 367 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic holiday Perfect location Great apartment Will be back next year for sure
Stayed 7 nights in Jan 2024

4/10 Poor

Tamyka

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Happy with the accommodation, it was clean, beautiful views and we really enjoyed our stay.
Stayed 2 nights in Nov 2023

6/10 Okay

Kristy

Travelled with family
2 bed Apartment had everything we needed for family of 5 stay. Room was clean and furniture clean and practical. Hotel was clearly having some issues in day to day running. Trundle bed was provided without pillow or blanket for late night check in.. despite two prior conversation. The next day we were given cot blanket for the trundle and when asking why were told that they had run out if full size blankets…WTH? No pool towels available for first day because linen hadn’t been returned yet??? No alternative plan… just wait??
Stayed 7 nights in Sep 2023

8/10 Good

Bianca

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Jennie

Liked: Cleanliness, property conditions & facilities
They didn’t book taxi for our departure…fortunately we discovered early enough. Generally helpful. Unfortunately with no information centre in Mooloolaba we had to ask at desk . Bit hard for them to cover everything.
Stayed 9 nights in Aug 2023

10/10 Excellent

shawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
easy, nice location
Stayed 1 night in Aug 2023

8/10 Good

Paula

Liked: Cleanliness, amenities
Stayed 5 nights in Jul 2023

8/10 Good

Andrew and Karen

Travelled with family
Liked: Cleanliness, room comfort
Perfect family getaway
We had superb family holiday with our kids and grandbabies in 2 side by side units for 14 nights in total. Zanzibar's location and views are second to none. We loved waking every morning to spectacular ocean views, and just a quick lift ride down to coffee shops right at our doorstep, followed by a leisurely stroll to the flags and patrolled beaches, then watching the sunset form the balcony. What a great pace! Our units were very comfortable and spotlessly clean. We did have a hiccup during our stay, but the manger Zoe was very helpful in resolving it for us and we thank her for her assistance. We highly recommend Zanzibar to couples and families.
Stayed 8 nights in Jun 2023

6/10 Okay

Susan

Liked: Amenities
Disliked: Cleanliness
Stayed 4 nights in May 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Weather was great, room was great, parking was great, staff are great....... Great Holiday
Stayed 3 nights in May 2023

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great 3 bedroom apartment, fantastic staff who went above and beyond to make sure our stay was great
Stayed 3 nights in May 2023

6/10 Okay

Jessica

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The location was fantastic! Hairy clog found in shower on arrival. No spare toilet paper and first roll not even full. Had to go to mini mart at 7pm on our second night to get more. :( Cleaning was not up to scratch for the price. Eg. Behind tv not swept, spider webs on balcony, window sills not wiped, stains on cushions. Beds were very comfy though. Receptionist guy was very nice and helpful too. There were a few too many trees blocking half the view. On these trees were very loud rainbow lorikeets which I usually love but wow they were loud. We had to yell at each other to be heard or shut the door which blocked the view especially during sunset. But, location amazing with everything we needed super close and we did all sleep super well. Kitchen was good to use too. Overall 7/10. Cleaners need to up their game! For almost $500 a night (this was a 3 bedroom apartment on the 7th floor) it would also be good to have enough loo paper....
Stayed 2 nights in May 2023

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views of the ocean and close to everything.
Stayed 2 nights in Apr 2023

10/10 Excellent

Todd

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great position and the view from our balcony was amazing. We had some bad weather but could sit back and enjoy the view of the beach from the room and still enjoy our stay.
Stayed 3 nights in Apr 2023

6/10 Okay

Kylie

Liked: Cleanliness
Great location
Stayed 5 nights in Mar 2023

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, amenities
Our room was a little rough aesthetically. The whole room including ceilings needed repainting.
Stayed 4 nights in Feb 2023

8/10 Good

Mehmet

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2023

2/10 Terrible

Rita

Business traveller, Travelled with partner
I had to find an accommodation last minute and went to wotif website and booked mantra Zanzibar, at a 700/night. Then I drived myself to the property and there was no one at their reception, tried to call their number and nobody picked up. So after half hour at their property I had to book another place. When I tried to obtain a refund as I didn’t stay there, they stated they don’t do refunds. Huge scam from wotif and properties like that.
Stayed 1 night in Jan 2023

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The service was fantastic. So friendly, caring and understanding. Loved that when we arrived early we were able to park the car and get a temporary pass so we could hang out at the pool and hot spa while we waited for the room to be ready. And they called us as soon as it was. The staff really set the tone for the stay.
Stayed 1 night in Jan 2023

10/10 Excellent

Nicole

Stayed 5 nights in Dec 2022

10/10 Excellent

Inge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, amazing location and a beautiful view! We’ll be back for sure!
Response from Zanzibar on Dec 18, 2022
Hi Inge.Thank you very much for your wonderful review. It was a pleasure to have you stay with us in our beautiful part of Queensland :)Look forward to welcoming you back again in the future.Kind regardsStacyFront Office Team Leader

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness
Great location on the Esplanade with shops and restaurants at your doorstep.
Response from Zanzibar on Dec 18, 2022
Hi Christine.Thank you very much for your wonderful review. It was a pleasure to have you stay with us in our beautiful part of Queensland :)Look forward to welcoming you back again in the future.Kind regardsStacyFront Office Team Leader

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
I like the location and the spacious apartment. I liked the friendly staff that tried very hard. I didnt like the ants in the bin.
Response from Zanzibar on Dec 18, 2022
Hi Stephen.Thank you very much for taking the time to write this review. It was a pleasure to have you stay with us in our beautiful part of Queensland :)We do apologise for the ant issues. Unfortunately it is an ongoing maintenance project that we will continue to do our best to keep them at bay.We look forward to welcoming you back again in the future.Kind regardsStacyFront Office Team Leader

10/10 Excellent

Julie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Magnificent views and location.
Lovely apartment with magnificent views and the location was spot on. Great size with plenty of space. In room full laundry was excellent. Some of the kitchen items were a little old and it could have been a bit cleaner but all in all very good.
Stayed 3 nights in Nov 2022
Response from Zanzibar on Dec 18, 2022
Hi Julie.Thank you very much for your wonderful review. It was a pleasure to have you stay with us.We will make sure we update some of those older looking kitchen items in that apartment. Thanks for letting us know.Look forward to welcoming you back again in the future.Kind regardsStacyFront Office Team Leader

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position. Down in the lift to shops restaurants and beach. Oh and ice cream!!!
Stayed 2 nights in Nov 2022
Response from Zanzibar on Dec 18, 2022
Hi Roy.Thank you very much for your wonderful review. It was a pleasure to have you stay with us in our beautiful part of Queensland :)And yes, the ice cream shops on the Esplanade are all amazing!!We look forward to welcoming you back again in the future.Kind regardsStacyFront Office Team Leader

8/10 Good

Kelleigh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great spacious apartment. Great location. Will stay there again
Stayed 2 nights in Sep 2022

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The views are amazing, staff, amenities and location are excellent. The 2nd room was a little loud but I slept on the VERY comfortable sofa overlooking the ocean! Lovely stay!
Stayed 2 nights in Sep 2022

10/10 Excellent

Sathya Narayanan

Travelled with family and small children
Liked: Cleanliness, amenities
Good family Apartment at awesome location
Stayed 2 nights in Jun 2022
Response from Zanzibar on Jul 1, 2022
Hi Sathya We are glad you enjoyed our wonderful location. Kind regards Mantra Zanzibar

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Great view
Great spacious apartment. Everything you needed. Central to everything in Mooloolaba. Only down side it was difficult to step out of the spa/shower, its quite a step if youre short
Stayed 3 nights in Jun 2022
Response from Zanzibar on Jul 1, 2022
Dear Catherine How beautiful are those views and we will look into the feedback on the spa. We do hope to see you in the future. Kind Regards Mantra Zanzibar

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff. Especially Hannah, she made us feel at home and welcomed. Everytime we walked into the lobby she would welcome us with a big smile. Our daughter even drew her a picture.
Stayed 3 nights in Jun 2022
Response from Zanzibar on Jul 1, 2022
Dear Mitchell We have passed this feedback onto our wonderful Hannah and we are glad you enjoyed your holiday. Kind Regards Mantra Zanzibar

8/10 Good

Jenni

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Staff are amazing. Super helpful and cheery. Rooms are a little dated. Need a refurb. Venetian blinds need to go! We had 6 people but only 4 towels, no big drama as we brought our own. We did not follow up as wasn’t an issue for us.
Stayed 3 nights in Apr 2022
Response from Zanzibar on Jul 1, 2022
Dear Jenni We appreciate the feedback on your recent stay with us and how to better improve our guests stays. Kind Regards Zoey

10/10 Excellent

Andrew and Karen

Travelled with family
Liked: Cleanliness
Yay and Ouch
I would have given Zanzibar 10 out of 10 if not for the uncomfortable lounges. The location, view, rooms and facilities are beautiful and excellent. Sadly our evenings of relaxing in front of a movie didn't work becuase the lounge was too uncomfortable to sit on. This would vary from apartment to apartment but is worth Zanzibar checking on this as it does effect the stay, and people do want to lounge around on holidays. Everything else was supurb.
Stayed 7 nights in Mar 2022

10/10 Excellent

Lynette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location is the best. Plenty of food choices and restaurants all in walking distance.
Stayed 6 nights in Jan 2022

10/10 Excellent

Chrstine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location Fantastic views Very comfortable room Very nice pool & spa area
Stayed 2 nights in Feb 2022

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities
Fantastic location, lovely pool, walk to everything but room a bit dated. Generous sized balcony with uninterrupted ocean view.
Stayed 5 nights in Jan 2022

6/10 Okay

Nicola

Travelled with family
Disliked: Cleanliness
Overpriced for a tired old building. Very noisy surrounds.
Stayed 3 nights in Jan 2022

6/10 Okay

Melanie

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Beautiful position but unit needed a good clean. We found rubbish inside the tv cabinet and the glassware was dirty despite being wrapped in paper. The pans had baked on food remnants. The washing machine leaked.
Stayed 4 nights in Dec 2021

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2021

10/10 Excellent

Marnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ideal beachside place to holiday! Everything within walking distance!
Stayed 7 nights in Dec 2021

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful unit. MASSIVE!! Perfect location, awesome view - definitely recommend
Stayed 3 nights in Nov 2021

6/10 Okay

Angela

Travelled with family
Disliked: Amenities, property conditions & facilities
Although oceanfront, needs refurbishment. No t.v. In master bedroom.
Stayed 3 nights in Oct 2021

10/10 Excellent

Robyn

Disliked: Cleanliness, room comfort
Stayed 6 nights in Oct 2021

8/10 Good

Eric H

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice view
Stayed 2 nights in Sep 2021

10/10 Excellent

MELISSA

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is showing its age but everything was working and clean. We were completely happy with our stay and will definitely come back again.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, great location and view.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and helpful staff!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Having previously stayed at the Zanzibar we were looking forward to having a great view of the ocean. We booked a 2bdrm apartment and were ‘upgraded’ to a 3bdrm however it was on the side of the property with big trees in front of it. The view wasn’t the front-on view we’ve been used to, which was disappointing given the very inflated price we paid.
Stayed 6 nights in Apr 2021

10/10 Excellent

Marea

Liked: Cleanliness, room comfort
Pleasant stay. Fabulous view.
Enjoyed staying at Zanzibar. View from our apartment fabulous. Shame weather wasn’t kind but did come out sunny before we left. Only complaint was I had to clean washing machine before use at it was sandy. Will definitely be back sometime soon.
Stayed 3 nights in Mar 2021