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Reviews of Microtel Inn & Suites by Wyndham Summerside

3 out of 5
Microtel Inn & Suites by Wyndham Summerside
511 Notre Dame Street, Summerside, PE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 142 reviews" "
Rating 8 - Good. 21 out of 142 reviews" "
Rating 6 - Okay. 9 out of 142 reviews" "
Rating 4 - Poor. 1 out of 142 reviews" "
Rating 2 - Terrible. 2 out of 142 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lorina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at your Summerside location twice within one month and both times the check in took a long time. I waited more than 30 minutes and there was 4 people behind me. Also the dining room claims it closes at 10pm however both times I stayed they closed early. The lady at reception was very pleasant to deal with.
Stayed 1 night in May 2024
Response from Paula on May 12, 2024
Thank you for your comments. We will work to improve your check-in experience. The evening dining room is run by Five Eleven West. I will forward your comments to management seeking improvement.

10/10 Excellent

Emmi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bar in the evening was lovely
Stayed 1 night in May 2024
Response from Microtel Inn & Suites Summerside on May 7, 2024
Good Afternoon Emmi,Thank you for taking the time to review Microtel Inn & Suites Summerside - We greatly appreciate it,We are so happy to hear that you enjoyed your stay at that you got to enjoy the bar in the evening!We hope to see you again in the future,

8/10 Good

Kevin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and eat!
Stayed 1 night in May 2024
Response from Microtel Inn & Suites Summerside on May 3, 2024
Good Morning Kevin,Thank you for taking the time to place feedback on Microtel Inn & Suites Summerside - We greatly appreciate it,We are so glad to hear that you found us to be a great place to stay and eat!We hope to see you again in the future!

8/10 Good

Thomas, Halifax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel adjoins the Credit Union sport facility via a indoor corridor, and you are allowed to use the pool (huge) and the gym. There is also a 511 West restaurant that serves a decent number of gluten free food options. The hotel and the sports facility were only two years old at the time of my stay and for Summerside that was a big plus. The room was quiet and comfortable, excellent matress, and shower. The WiFi was blocking Youtube which was unfortunate. The breakfast was mosty food I cannot eat and I made to with my own food and improvising with the fruit and peanut butter. Hardboiled eggs were provided if you asked. A short drive to anywhere in Summerside. I will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Microtel Inn & Suites Summerside on May 3, 2024
Good Morning Thomas,Thank you for taking the time to place feedback on Microtel Inn & Suites - We greatly appreciate it,We are happy to hear that you enjoyed the convenience of being attached to the Credit Union and that you found the room to be quiet and comfortable.I apologize that you could not connect to YouTube - We have looked into this and it seems to be working now. I will be brining up your comments about the breakfast at our next meeting to see what better options we can supply for our Gluten Free Guests to ensure this dose not happen again.We look forward to seeing you again next visit!

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just beautiful and nice view of ocean ! It’s all lovely, fresh and clean. Very professional staff. Beautiful place to celebrate our 60th anniversary.
Stayed 1 night in Apr 2024
Response from Microtel Inn & Suites Summerside on Apr 26, 2024
Good Afternoon Lillian,Thank you for taking the time to place feedback on Microtel Inn & Suites - We greatly appreciate it.We are so happy to hear that you had a wonderful stay with us while celebrating your 60th Anniversary!!We hope to see you again in the future!

10/10 Excellent

brad

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Young lady at front desk was a welcoming person and rooms were clean and neat and modern
Stayed 1 night in Apr 2024
Response from Microtel Inn & Suites Summerside on Apr 21, 2024
Good Afternoon Brad,Thank you for taking the time to place feedback on Microtel Inn & Suites - We greatly appreciate it,We are so happy to hear that you found the Front Desk Staff were welcoming and that the Rooms were clean, neat & modern!We hope to see you again next time you are back in Summerside!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was accommodating and friendly and kind. The amenities were amazing.
Stayed 2 nights in Apr 2024
Response from Microtel Inn & Suites Summerside on Apr 21, 2024
Good Morning Sandra,Thank you for taking the time to place feedback on Microtel Inn & Suites - We greatly appreciate it,We are so happy to hear that you found the hotel clean, the staff friendly & accommodating and the amenities amazing!We hope to see you again next time you are in Summerside!

10/10 Excellent

Julie

Stayed 1 night in Apr 2024
Response from Microtel Inn & Suites Summerside on May 10, 2024
Good Afternoon Julie,Thank you for taking the time to rate Microtel Inn & Suites Summerside - We greatly appreciate it,We are so happy to hear that you had a great stay with us and we hope to see you again in the future!

10/10 Excellent

Bret

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly kind to my family. Lots of options for food nearby. Located at the swimming complex with arena and other amenities.
Stayed 5 nights in Apr 2024
Response from Microtel Inn & Suites Summerside on Apr 17, 2024
Good Afternoon Bret,Thank you for taking the time to review Microtel Inn & Suites Summerside - We greatly appreciate it.We are so happy to hear that you found the staff kind and that there was lots to offer nearby with food & amenities.We hope to see you again in the future!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Mar 2024
Response from Microtel Inn & Suites Summerside on Apr 7, 2024
Good Afternoon Brian,Thank you for taking the time to place feedback on Microtel Inn & Suites - We greatly appreciate it,We are so happy to hear that you had a great stay with us!!We look forward to seeing you again in the future!

10/10 Excellent

Nicole, Chester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great! Very convenient to have bar on site and ability to order dinner to your table. Breakfast was good too.
Stayed 1 night in Apr 2024
Response from Microtel Inn & Suites Summerside on Apr 11, 2024
Good Morning Nicole,Thank you for taking the time to place feedback on Microtel Inn & Suites - We greatly appreciate it,We are so happy to hear that you found the customer service great!! Breakfast good and that is was convenient having the bar here too.We hope to see you again next time you are in Summerside.

6/10 Okay

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Limited parking available when there is an event at the arena. Regrettably staff were not very understanding or helpful. Early check in was not ready upon arrival. Given ‘upgrade’ in room but it did not look like it. No housekeeping or cleaning of room.
Stayed 2 nights in Mar 2024
Response from Microtel Inn & Suites Summerside on Apr 2, 2024
Good Morning Steve,Thank you for taking the time to place feedback on Microtel Inn & Suites - We greatly appreciate it.We are very sorry to hear that you did not enjoy your stay with us and that you found that the staff were not understanding or helpful.Just so you are aware we have changed our housekeeping policy to do daily refreshes instead of the limited days. I know this does not change your stay with us however just wanted to let you know.I have refunded some of your stay back on to your card and also called you to follow up.We hope that if you are ever back in Summerside that you stay with us again so that we can show you the true experience of staying at Microtel Inn & Suites.

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice stay It was quiet and convenient if you are there to see a show Next door in the complex I will definitely go back!
Stayed 1 night in Mar 2024
Response from Shubhi on Mar 29, 2024
Dear Peggy,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a wonderful stay.We truly appreciate your kind words and your recommendation. It would be our pleasure to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Looking forward to your return!Warm regards,Microtel Summerside Management & Team

10/10 Excellent

Brandi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly, super clean! All around excellent!
Stayed 1 night in Mar 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Afternoon Brandi,Thank you for taking the time to place feedback on Microtel Inn & Suites Summerside - We greatly appreciate it.We are so happy to hear that you enjoyed your stay and that you found the staff super friendly and the hotel super clean!!If you are ever back in Summerside we hope to see you again!

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities
Great new place. Staff was super friendly and helpful.
Stayed 5 nights in Mar 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Justin,Thank you for taking the time to place feedback on Microtel Inn & Suites Summerside - We greatly appreciate it.We are so glad to hear that you enjoyed your stay and that you found the staff to be super friendly and helpful!!We look forward to seeing you again in the future!

10/10 Excellent

lola

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. I would stay again
Stayed 1 night in Mar 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Lola,Thank you for taking the time to review Microtel Inn & Suites Summerside - We greatly appreciate it.We are so glad to hear that you found the hotel great and that you would stay again!!We look forward to seeing you next visit!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Katie,Thank you for taking the time to rate Microtel Inn & Suites Summerside - We greatly appreciate it.We are so happy that you enjoyed your stay and look forward to seeing you again in the future!

10/10 Excellent

Emilie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside is that there is no access ramp for a stroller or wheelchair when going from the Hôtel to the pool/center.
Stayed 2 nights in Mar 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Emilie,Thank you for taking the time to place feedback on Microtel Inn & Suites Summerside - We greatly appreciate it.We are glad to hear that you enjoyed your stay with us. Thank you for your feedback on the downside - I will pass this on to Management as something to look into.We hope to see you again if you are ever back in Summerside!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Small, unfussy but with everything you could possibly want. Fridge and microwave in the room, Lobby bar, desk for working at and so much more.
Stayed 2 nights in Jan 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Rebecca,Thank you for taking the time to review Microtel Inn & Suites Summerside - We greatly appreciate it,We are so glad to hear that you enjoyed your stay with us and that you found we had everything you needed!If you are ever back in Summerside we hope to see you again.

8/10 Good

Hannah

Business traveller
Liked: Cleanliness
Rooms are great. Facility is clean. Walls are not very soundproof (could hear casual talking and lots of snoring next store).
Stayed 1 night in Feb 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Hannah,Thank you for taking the time to place feedback on Microtel Inn & Suites Summerside - We greatly appreciate it.We are happy to hear that you found the rooms great and the facilities clean!We hope to see you again in the future!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Nicole,Thank you for taking the time to rate Microtel Inn & Suites Summerside - We greatly appreciate it.We are so happy that you enjoyed your stay and look forward to seeing you again in the future!

6/10 Okay

Lacey

Travelled with partner
Room was clean but for the price to stay there would’ve expected it to be nicer. Breakfast was only offered for a three hour window.
Stayed 1 night in Jan 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Lacey,Thank you for taking the time to place feedback on Microtel Inn & Suites Summerside - We greatly appreciate it.We are happy to hear that you found your room clean however are sorry to hear that you did not enjoy your stay as much as others have. I see that you stayed in one of our 1 Queen rooms with views out over the Credit Union Place - This is one of our more basic rooms - We do have others with Ocean Views as well as kitchenette's etc.I hope that if you are ever back in Summerside you stay with us again so that we can improve upon the experience you had with us.

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Justin,Thank you for taking the time to rate Microtel Inn & Suites Summerside - We greatly appreciate it.We are happy that you enjoyed your stay and look forward to seeing you again in the future!

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with a lot of amenities located in the complex. Has the feel of a community centre down the hall from the hotel. Given winter weather it was nice to have 2 options for dinner without having to drive or walk in the snow. Rooms were clean and well equipped.
Stayed 5 nights in Jan 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Lisa,Thank you for taking the time to place feedback on Microtel Inn & Suites Summerside - We greatly appreciate it.We are happy to hear that you enjoyed your stay and the convenience of the Credit Union being attached to us with the pool, ice rink, restaurants, bowling alley etc.If you are back in the area in the future we hope to see you again!

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to taking the kids again'
Stayed 1 night in Jan 2024
Response from Microtel Inn & Suites Summerside on Mar 28, 2024
Good Morning Michael,Thank you for taking the time to review Microtel Inn & Suites Summerside - We greatly appreciate it,We are so glad to hear that you and the kids enjoyed your stay with us and we look forward to seeing you again next visit!

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only part that is a downfall is that you can’t access the pool when CUP isn’t open (new years day) where any other hotel it would be open. We knew this in advance as we had called, but would be amazing if there was a way it could be open to hotel guests.
Stayed 1 night in Dec 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here during Christmas 2023. Even though staffing was minimal (rightfully so), they still provided a complimentary breakfast. Easy walk to the boardwalk and downtown Summerside. Amenities (gym and pool) were closed due to the holiday, which I wish I would have realized, however the weather was nice enough to be outside. The room was clean and quite comfortable. We had heard the rooms were on the small side but we found it to be more than enough space for the 3 adults that shared room. Overall, I would highly recommend this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but for the total cost. We were given a total cost of 2 nights tax included to be just over $300.00. We were charged $370.00 plus. Was there additional charges we weren't aware of? I will contact hotel direct as well.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cynthia, Perth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, clean and friendly staff especially the breakfast cook Marg. Coffee and tea was fresh all day. We had a wonderful stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Heidi

Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jean-François

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Teri Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with great fun activities
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with fabulous facilities (tie in city’s recreation centre). Breakfast limited but adequate.
Stayed 1 night in Oct 2023

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent, quiet place downtown within walking distance to wharf and shopping boutiques, also connected to sports center. recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Linda, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Oct 2023

10/10 Excellent

shijie

Stayed 3 nights in Oct 2023

10/10 Excellent

Darin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Nice place to stay. good breakfast
Stayed 2 nights in Sep 2023

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Cynthia

Stayed 4 nights in Sep 2023

10/10 Excellent

Cynthia, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean facility. Comfortable room. Unfortunately clothes dryers were out of service during our one night stay.
Stayed 1 night in Sep 2023

6/10 Okay

Yuefei

Liked: Cleanliness, amenities
average
Stayed 1 night in Sep 2023

10/10 Excellent

Annmarie

Stayed 3 nights in Sep 2023

10/10 Excellent

LYNN

Travelled with family
The front desk staff were very friendly and helpful. The civic pool and hot tub (attached to hotel) was large and convenient. Breakfast was basic but tasty, ample and kitchen staff friendly. Very clean facility. Excellent price. Comfortable. Would definitely stay again and recommend to others.
Stayed 2 nights in Sep 2023

10/10 Excellent

Harv

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for the $$$$
Nice new hotel attached to a sports complex where guests can use the amenities which is great considering that it is more of a budget hotel. Breakfast was great. Overall we enjoyed our stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent one night stay at this location. Relatively new hotel. Trendy, clean, terrific hot free breakfast in a nice lounge, awesome wifi, clean and quiet. Terrific showers!!! Loved the PEI large canvas print art on walls around the hotel. Beautiful. Would highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and modern. Staff were friendly. Great pool area. Buffett Breakfast was great and well organized.
Stayed 1 night in Sep 2023