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Check-in was nice. We arrived late but were greeted friendly. There was an issue with the POS machine but we still were able to check-in. Hotel is under construction but was still quiet. Room was nice with comfortable bed. Would stay here again.
Sherry
Stayed 1 night in May 2024
Response from SUZANNE on May 13, 2024
Than you for your kind respond, we are so happy you enjoyed your star with us and would return.Looking forward to having you back
We stayed for 2 nights. After our first night, we returned to the hotel around 5:00 pm. Our beds were not made and towels were still on the bathroom floor. On our way out for supper, we stopped at the front desk to ask when our room would be made up. We were told that if we hadn’t asked for housekeeping when we checked in, they we wouldn’t receive any. We told them that was ridiculous and to please change our towels and make up the beds. I’ve never stayed in a hotel where you had to request housekeeping when you check in. If that’s their policy, then ask that question at checkin.
Nicole
Stayed 2 nights in May 2024
Response from SUZANNE on May 6, 2024
I'm so sorry to hear that you had a bad experience. That's not the level of quality and service we strive to provide, and I apologize for the inconvenience or frustration it may have caused.
Went for some deep rest without distractions. Even with construction, my end of hotel was quiet.
Beds and pillows were very comfortable.
Pool and hot tub were decent, but no towels.
Not too much in close quarters but easy drive everywhere.
Tania
Stayed 5 nights in Apr 2024
Response from Suzanne on May 2, 2024
Thank you for your kind replyWe are so happy you enjoyed your stay with usWe have ordered more pool towels to accommodate our new addition We look forward to having you back when construction is complete to enjoy our new suites
8/10 Good
Dustin
Apr 21, 2024
Dustin
Stayed 1 night in Apr 2024
Response from SUZANNE on May 12, 2024
Thank you for your replyWe look forward to having you back
We booked a room with 2 queens but upon checkin, we were given a room with 1 queen and a sofa bed as that is what was assigned to us thru the system. Thankfully they were able to accommodate us and put us in a room with 2 queen beds. Unfortunately though, after 2 hrs of being in the room, we discovered we all were having a significant reaction to the laundry soap from the bed linens. We all broke out in a stinging red and itchy rash to the point where we had to check out and find alternate accommodations for the night
Kerri
Stayed 1 night in Mar 2024
Response from SUZANNE on Mar 31, 2024
THANK YOU FOR YOUR REPLYUNFORTUNATELY, WHEN BOOKING ONLINE THEY WILL ASSIGN WHATEVER WE HAVE AVAILAT THE HOTEL WE CAN NOT CONTROL THE OUTCOME OF THEIR BOOKINGSOUR FRONT DESK STAFF WERE QUICK TO HAVE A ANOTHER ROOM AVAIL AND ACCOMADATED THAT SITUATIONIT IS VERY UNFORTUNATEY AND I DO APOLOGIZE THAT YOUR FAMILY HAD AN REACTION WITH OUR DETERGENT AND HAD TO LEAVETHE FRONT DESK WAS INFORMED TO DISCOUNT YOUR STAY THAT YOU HAD TO CHECK OUT EARLY.OUR SINCERE APOLOGIESWE HOPE ALL IS WELL WITH YOUR FAMILY
This is the best hotel in the area. It has clean rooms and a nice pool. They are in the process of renovating the rooms and big improvement from when we stayed here last year.
Richard D
Stayed 2 nights in Mar 2024
Response from SUZANNE on Mar 29, 2024
THANK YOU FOR YOUR KIND RESPONSEWE ARE VERY EXCITED FOR THE NEW ROOMS WE HOPE TO SEE YOU BACK WHEN THEY OPEN
6/10 Okay
MARJORIE
Mar 29, 2024
MARJORIE
Stayed 2 nights in Mar 2024
Response from SUZANNE on Apr 25, 2024
Thank you for your responseWe look forward to having you come back
8/10 Good
Jon-Paul
Travelled with family
Mar 28, 2024
Liked: Cleanliness
Construction.
Jon-Paul
Stayed 1 night in Mar 2024
Response from SUZANNE on Mar 28, 2024
We appreciate your reply thank you for booking at Days InnWe are looking for to having you back once construction is complete
10/10 Excellent
Amanda
Mar 26, 2024
Amanda
Stayed 1 night in Mar 2024
Response from SUZANNE on Apr 25, 2024
Thank you for your responseWe hope to see you back
10/10 Excellent
Lindsay
Mar 24, 2024
Lindsay
Stayed 1 night in Mar 2024
Response from SUZANNE on Mar 26, 2024
THANK YOU SO MUCH FOR THE WONDERFUL REVIEWWE ARE VERY HAPPY YOU ENJOYED YOUR STAY WITH USWE LOOK FORWARD TO HAVING YOU STAY HERE AGAIN
10/10 Excellent
John
Business traveller
Mar 13, 2024
Liked: Cleanliness, amenities
The lady that checked me in was fast efficient and polite
John
Stayed 1 night in Mar 2024
Response from SUZANNE on Mar 28, 2024
Thank you so much for your responseWe are happy our staff was polite and efficient
6/10 Okay
Amanda
Mar 10, 2024
Liked: Staff & service
Amanda
Stayed 1 night in Mar 2024
Response from SUZANNE on Mar 28, 2024
We thank you for your reviewWe look forward to having you back
10/10 Excellent
Gia
Mar 5, 2024
Gia
Stayed 3 nights in Mar 2024
Response from SUZANNE on Mar 28, 2024
Thank you for your replyWe are glad you enjoyed your stay
The staff were helpful. The breakfast was hot,plentiful, lots of choices and was delicious The kitchenette was stocked with the necessary items and the pull out bed was nice .
Nadine
Stayed 4 nights in Feb 2024
Response from michelle on Feb 27, 2024
thank you for taking time to share a raving review of your stay with us. we welcome you back soon.
6/10 Okay
Courtney
Travelled with family
Feb 24, 2024
Courtney
Stayed 1 night in Feb 2024
Response from Michelle on Feb 24, 2024
Dear CourtneyThank you for sharing your experience with us and other guests.It is our hope that you will return soon in the near future.
8/10 Good
Melanie
Feb 23, 2024
Melanie
Stayed 1 night in Feb 2024
Response from SUZANNE on Mar 28, 2024
Thank you for your reviewWe are happy that you enjoyed your stay with us
Great place to stay. Family of 6 got cozy in the kitchenette room. Pool was lots of fun, went down the water slide around 6,000 times. Breakfast was awesome, includes scrambled eggs, sausage, and waffles. Highly recommend.
DANIEL
Stayed 1 night in Feb 2024
Response from Michelle on Feb 4, 2024
Thank you for taking your time to share your experience at Steinbach Days Inn by Wyndham.We take pride in providing a clean comfortable space for our guests to enjoy.We look forward to returning again in the near future.
8/10 Good
Kyla
Jan 29, 2024
Kyla
Stayed 2 nights in Jan 2024
Response from SUZANNE on Mar 28, 2024
Thank you for your responseWe look forward to having you back
10/10 Excellent
Savannah
Travelled with family and small children, Travelled with pets, Travelled with group
Jan 22, 2024
Liked: Cleanliness, staff & service, amenities
The evening front desk employee was lovely. She was helpful and accommodating and GREAT with my daughter and our friends we were travelling with!
Savannah
Stayed 1 night in Jan 2024
Response from michelle on Jan 23, 2024
Thank you for sharing a review of your recent experience. Our team here at Steinbach Days Inn by Wyndham iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
The staff was very supportive of me bringing in my husband that has Alzheimers and lives in the PCH close by for a swim.
Victoria
Stayed 2 nights in Jan 2024
Response from Michelle on Jan 13, 2024
Thank you for taking time to leave us a positive review of your recent stay with us.I am happy to hear that you were able to do an outing with your husband with us that, that was enjoyable for you.We hope that you and your husband will be able to visit us again in the future.
8/10 Good
Guy
Jan 9, 2024
Guy
Stayed 4 nights in Jan 2024
Response from michelle on Jan 10, 2024
Thank you taking time to leave us a review of you recent stay with us at Steinbach Days Inn by Wyndham.I am pleased that you were satisfied with our service and your stay. we look forward to you visiting us again in the future.
10/10 Excellent
Regan
Jan 6, 2024
Regan
Stayed 1 night in Dec 2023
Response from michelle on Jan 10, 2024
Your 10/10 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Steinbach. It is always a pleasure to receive feedback.Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 Okay
Chantel
Jan 4, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Chantel
Stayed 2 nights in Dec 2023
Response from michelle on Jan 10, 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Steinbach. It is always a pleasure to receive feedback.Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 Poor
Greg
Travelled with family
Jan 2, 2024
Disliked: Staff & service
Unwelcoming
Overall just was not good. Felt unwelcoming and disappointing.
Greg
Stayed 1 night in Dec 2023
Response from michelle on Jan 10, 2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear thatyou were disappointed with the value of our service. We aim to provide all of our guests with a high-quality experience, and we hope you will give us another opportunity to prove ourselves in the near future.
The pool area is hardly ventilated. Our eyes were burning and kids were coughing uncontrollably. This is the second time we’ve stayed here and it’s the same thing.
Breakfast and room was great
Kristopher
Stayed 2 nights in Dec 2023
Response from michelle on Dec 29, 2023
We’re so sorry to hear that your experience did not meet your standards. We value our guests feedback.We work hard to try to control the chloramines and create better ventilation in the pool.
We loved staying here. Room was great, water slide was fun, breakfast was good.
Our biggest issue was that Expedia charged us for a room with a queen and bunks, and booked us a queen with a sofa bed. Thank goodness we called to adjust our reservation and caught this, so we changed it to a standard room…but Expedia still charged us the higher price!
Jolene
Stayed 3 nights in Dec 2023
Response from michelle on Dec 27, 2023
Thank you for sharing a review of your recent experience. Our team here at Steinbach Days Inn by Wyndham iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon
The pool.was very nice and family friwndly.the only.dislike is that is was so much bleach and no ventilation or air exchange that is hard to bread on the area we all got.headaches from it
Patricia
Stayed 1 night in Dec 2023
Response from michelle on Dec 19, 2023
Thank you for leaving a review. We’re so glad you were able to visit us at Steinbach Days Inn by Wyndham. Our team is always working to offer the best possible experience to our guests. We appreciate your comments and regret to hear that you were disappointed with the experience you had in our pool area. We are aware of the problem are are constantly trying to correct the problem with our ventilation. We hope you’ll have a chance to come back soon.
8/10 Good
Walter
Dec 16, 2023
Walter
Stayed 2 nights in Dec 2023
Response from michelle on Dec 19, 2023
Thank you for sharing a review of your recent experience. Our team here at Steinbach Days Inn by Wyndham iscommitted to providing high-quality customer service. Thank you for choosing us. We hope you’ll visit us again soon.
10/10 Excellent
Joyce
Dec 15, 2023
Joyce
Stayed 1 night in Dec 2023
Response from michelle on Dec 19, 2023
Thank you for sharing a review of your recent experience. Our team here at Steinbach Days Inn by Wyndham iscommitted to providing high-quality customer service. Thank you for choosing us. We hope you’ll visit us again soon.
10/10 Excellent
Benjie
Dec 15, 2023
Liked: Property conditions & facilities
Everything
Benjie
Stayed 1 night in Dec 2023
Response from michelle on Dec 19, 2023
Thank you for sharing a review of your recent experience. Our team here at Steinbach Days Inn by Wyndham iscommitted to providing high-quality customer service. Thank you for choosing us. We hope you’ll visit us again soon.
10/10 Excellent
reef
Dec 14, 2023
Liked: Staff & service
reef
Response from michelle on Feb 12, 2024
I’m so glad you enjoyed your stay. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. We welcome you back any time
Thank you for sharing a review of your recent experience. Our team here at Steinbach Days Inn by Wyndham iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
Thank you for taking a moment to share your experience at Steinbach Days Inn by Wyndham. We are so pleased to hear you found your stay with us to your liking. We look forward to welcoming you back again soon.
Thank you for sharing a review of your recent experience. Our team here at Steinbach Days Inn by Wyndham iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.