Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Homewood Suites by Hilton Steamboat Springs

3 out of 5
Homewood Suites by Hilton Steamboat Springs
3600 S. Lincoln Avenue, Steamboat Springs, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1005 reviews" "
Rating 8 - Good. 154 out of 1005 reviews" "
Rating 6 - Okay. 33 out of 1005 reviews" "
Rating 4 - Poor. 21 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neil, Huntertown

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The property is new and clean. Full suites with refrigerators. Free large scale breakfast. Convenient location to town
Stayed 1 night in May 2024
Response from Erik on May 28, 2024
Thank you for your positive feedback! We're glad you enjoyed our clean, new property, full suites with refrigerators, and complimentary breakfast. We look forward to welcoming you back soon!

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow is all I can say! Very impressive hotel all the way around. The price for what we got was excellent, the room was wow. New up to date kitchen and living and bed and bath all had granite tops. Huge windows with elegant curtains... Elegant all the way around, highly recommend you to stay here!
Stayed 1 night in May 2024
Response from Erik on May 27, 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and appreciated our facilities. We look forward to welcoming you back soon!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Erik on May 24, 2024
Thank you for your feedback!

10/10 Excellent

Susan, Casper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in May 2024
Response from Erik on May 20, 2024
Thank you for your kind words! We're delighted you enjoyed our property and look forward to welcoming you back soon.

8/10 Good

Leah

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I would have given it 5 stars had they done something about the blood found on my daughter’s pillow. The place was very nice but when you find something like that all over a pillow and pillow case generally someone in management would apologize and offer a different room or a discount, not a different pillow. It was gross and made us all not want to sleep in the beds. It was like someone had a bloody nose and just didn’t clean it up. The room looked clean but that made us question if it really was. As a nurse, I just feel something more should have been said or done. I was even very kind and waiting till there were no guests up at the desk and was quite about it. I just expected more for something so gross as a bodily fluid all over the pillow.
Stayed 1 night in May 2024
Response from Erik on May 20, 2024
We sincerely apologize for this unacceptable experience. Please know that this does not reflect our standards. We are addressing this matter with our team immediately. If you would like to discuss this further, please contact us directly. Thank you for your feedback.

8/10 Good

Amarendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Erik on May 20, 2024
Thank you for your feedback!

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Erik on May 20, 2024
Thank you for your feedback!

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Erik C on May 15, 2024
Thank you for your feedback!

2/10 Terrible

Kaye

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Erik C on May 15, 2024
Thank you for your feedback. Please contact us directly to share how we could have made your stay more enjoyable.

10/10 Excellent

Danirl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Erik C on May 15, 2024
Thank you for your feedback!

10/10 Excellent

Timothy, Glenwood Springs

Well kept and managed
Stayed 3 nights in May 2024
Response from Erik C on May 15, 2024
Thank you for your kind words! We’re pleased to hear you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The curtains was broken. we reported and never fixed. some dust in the room maybe do to the construction next door. The front desk gentlemen were very nice. the hotel needs remodeling. good breakfasts
Stayed 1 night in May 2024
Response from Erik C on May 15, 2024
Thank you for your feedback. We apologize for the maintenance and dust issues you encountered. We're glad you appreciated our staff and breakfast. Your comments are valuable as we work on improvements. We hope to provide a better experience on your next visit.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Spacious rooms.
Stayed 1 night in Feb 2024
Response from Erik C on May 15, 2024
Thank you for your review! We're glad you enjoyed our breakfast and spacious rooms. We look forward to welcoming you back!

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Women sr front desk was not accommodating at all.
Stayed 1 night in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused by our front desk staff. Please rest assured that we take your feedback seriously and will address this matter promptly. We appreciate your input and hope to have the opportunity to serve you better in the future.

10/10 Excellent

Yeunjae

Stayed 1 night in Apr 2024
Response from Erik on May 20, 2024
Thank you for your feedback!

10/10 Excellent

Laureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size rooms-Very clean-A great breakfast variety!
Stayed 4 nights in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our clean spacious rooms, as well as our breakfast variety. We look forward to welcoming you back on your next visit!

6/10 Okay

Matthew

Parking was difficult.
Stayed 1 night in Mar 2024
Response from Erik on Apr 29, 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with parking. We'll certainly look into ways to improve this aspect for our guests. We appreciate your input and hope to welcome you back soon!

10/10 Excellent

Jayda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful! Rooms and property were clean. Loved staying here.
Stayed 2 nights in Apr 2024
Response from Erik on Apr 29, 2024
We appreciate your positive feedback! It brings us joy to hear that you had a pleasant stay and experienced excellent service from our staff. Looking forward to welcoming you back soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and consistent
Stayed 2 nights in Mar 2024
Response from Erik on Apr 29, 2024
Thank you for your review! We're glad to hear you appreciated our commitment to cleanliness and consistency. We look forward to your next visit!

6/10 Okay

Vazgen Alexandr

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for your feedback!

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super nice! Had a lovely spring skiing weekend up here. Definitely coming back for our future trips.
Stayed 2 nights in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for your great review! We're so glad you enjoyed your room and had a fantastic spring skiing weekend. We look forward to welcoming you back for more trips in the future!

10/10 Excellent

Nolan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel. We enjoyed our stay
Stayed 3 nights in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for sharing your experience! We're delighted to hear that you found our hotel comfortable and enjoyed your stay. We look forward to welcoming you back again soon!

6/10 Okay

Derek

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for your feedback!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 2 nights in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for your feedback! We're thrilled to hear that everything met your expectations during your stay. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Fiancé and I loved this hotel! The staff was so friendly and the facility was so clean. The breakfast was great as well. The hotel is at the edge of town which makes it not so congested, but still close to everything. When we go back to Steamboat this is the place we will be definitely staying. We give it 5 stars!
Stayed 2 nights in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for the wonderful review and the five stars! We're thrilled to hear that you and your fiancé had such a great stay with us. It’s fantastic to know you enjoyed our friendly staff, clean facilities, and convenient location. We look forward to welcoming you back on your next trip to Steamboat!

10/10 Excellent

Heather, CANNON

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property
Stayed 1 night in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for your feedback! We're glad you appreciated the cleanliness of our property. We look forward to welcoming you back soon!

10/10 Excellent

Vicente

Stayed 2 nights in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for your feedback!

10/10 Excellent

Melinda, Royal Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice at affordable price. Wonderful bedding. Thoughtful accoutrements. Recommend!
Stayed 1 night in Apr 2024
Response from Erik on Apr 29, 2024
Thank you for the fantastic review and recommendation! We're pleased to hear you enjoyed our bedding. Looking forward to your next visit!

10/10 Excellent

Thierry

Stayed 1 night in Mar 2024
Response from Erik on Apr 29, 2024
Thank you for your feedback!

10/10 Excellent

Lori, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect. Cozy! We love it. Thank you for go breakfast 😊
Stayed 2 nights in Mar 2024
Response from Erik on Apr 29, 2024
Thank you for your wonderful review! We're delighted to hear that you found your stay cozy and perfect. We're glad you enjoyed the breakfast too! Looking forward to welcoming you back soon!

10/10 Excellent

tenzin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, accomodating
Stayed 2 nights in Mar 2024
Response from Erik on Apr 29, 2024
Thank you for your kind words! We're thrilled to hear that our staff made your stay pleasant. Looking forward to welcoming you back soon!

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay and ski. We had plenty of room for our skis in the room. The ski bus was right outside our door.
Stayed 3 nights in Mar 2024
Response from Erik on Mar 26, 2024
Thank you for your review! We're so glad to hear you enjoyed your stay and found our ski accommodations convenient. It's wonderful that the ski bus location added to the ease of your experience. Looking forward to having you stay with us again for your next ski adventure!

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property for a long ski weekend in Steamboat. City bus line was very convenient and parking at hotel was great. Breakfast was a bonus. Pool was cold but hot tub was great.
Stayed 3 nights in Mar 2024
Response from Erik on Mar 16, 2024
Thank you for sharing your experience! We're delighted to hear that our location, parking, and breakfast added value to your ski weekend in Steamboat. We apologize for the pool temperature and will look into that concern. It’s great to know you enjoyed the hot tub! We look forward to welcoming you back for another memorable stay.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Having the shuttle service to the ski hill was awesome!
Stayed 3 nights in Mar 2024
Response from Erik on Mar 16, 2024
Thank you for your review! We're thrilled to hear you found the shuttle service to the ski hill awesome. We hope it made your stay more convenient and enjoyable. Looking forward to seeing you again soon for another great ski trip!

10/10 Excellent

DEBORAH

Travelled with partner
Liked: Cleanliness, staff & service
Easy access to bus. Clean. Rooms are not well insulated as we could hear neighbors phone calls and snoring.
Stayed 1 night in Mar 2024
Response from Erik on Mar 16, 2024
Thank you for your feedback. We're glad you found our location convenient and our hotel clean. We apologize for the noise issues you experienced and will look into improving room insulation for a more peaceful stay. We appreciate you bringing this to our attention and hope to welcome you back for a more serene experience.

8/10 Good

Joan

Travelled with family
Stayed 1 night in Feb 2024
Response from HotelStaff on Mar 2, 2024
Thank you for your feedback!

10/10 Excellent

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was super clean and the staff was amazing!
Stayed 3 nights in Feb 2024
Response from Erik on Mar 2, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel super clean and our staff amazing. Providing a clean and comfortable environment, coupled with excellent service, is our top priority. Your kind words motivate and inspire our team to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back on a future visit!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HotelStaff on Mar 2, 2024
Thank you for your feedback!

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Nice people
Stayed 6 nights in Feb 2024
Response from Erik on Feb 14, 2024
Thank you for your positive feedback! We're glad you enjoyed our breakfast and encountered friendly faces during your stay. We look forward to welcoming you back!

10/10 Excellent

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were cozy, hotel staff awesome, easy check in. I do wish when the morning housekeeping service - that the housekeeping staff would have re-made the beds and tidied up the room. We had grandkids and the room got a little disheveled . And that coffee was replenished. However, we will stay here again!
Stayed 2 nights in Feb 2024
Response from Erik on Feb 14, 2024
Thank you for your positive review! We're delighted you found our rooms cozy, staff awesome, and check-in easy. Your feedback regarding housekeeping is appreciated and will be shared with our team. We look forward to hosting you and your grandkids again!

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfair late checkout policy
The stay was alright but for the price I expected more. The suite was only one large room instead of two separate. I asked for a late check out the night before because my son was sick and they said I had to call in the morning. So I did and then apparently all the late checkouts were taken by diamond hilton honors members. So I’d you’re rich enough to be a diamond member it would be great.
Stayed 1 night in Feb 2024
Response from Erik on Feb 14, 2024
Thank you for sharing your feedback. We're sorry to hear that your experience didn't fully meet your expectations. We appreciate your understanding and apologize for any inconvenience with the late checkout request. Your insights are valuable, and we hope to have the opportunity to provide a more satisfying stay in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great base for skiing
The accommodations are spacious and located right opposite a bus stop that takes you to the Steamboat Ski resort. The bus runs approximately every 20 minutes and takes less than 15 minutes. Homewood suites serves a good breakfast and we definitely took advantage of the indoor hot tub after skiing. A good base for skiing but about 3 miles from downtown Steamboat. You can get to downtown Steamboat quickly by car (and the parking is free at Homewood Suites) and again there is a free bus run by the town. However the bus from Homewood suites goes to the ski resort where you need to transfer to another bus to go downtown. I did not try this but expect it could add a lot of time.
Stayed 3 nights in Feb 2024
Response from Erik on Feb 14, 2024
Thank you for sharing your experience! We're thrilled you enjoyed our spacious accommodations, convenient location, and the amenities like our breakfast and indoor hot tub. We appreciate your insights on the transportation options and hope to welcome you back for another great stay.

10/10 Excellent

Jeffrey

Stayed 2 nights in Feb 2024
Response from HotelStaff on Mar 26, 2024
Thank you for your feedback!

10/10 Excellent

Marion

Stayed 1 night in Jan 2024
Response from Erik on Feb 14, 2024
Thank you for your feedback!

10/10 Excellent

Justine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to spend the night and be off after breakfast. Treated my dog with love and affection.
Stayed 1 night in Jan 2024
Response from Erik on Feb 14, 2024
Thank you for choosing us! We're delighted you had a perfect stay and that your dog felt the love. We look forward to hosting you again.

10/10 Excellent

Gi

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Jan 2024
Response from Erik on Feb 14, 2024
Thank you for your positive feedback! We're delighted to hear you had a great stay with us. We hope to welcome you back soon.

2/10 Terrible

Sarah

Stayed 1 night in Jan 2024
Response from HotelStaff on Feb 14, 2024
Thank you for your feedback. More details would help us improve our services. Please feel free to reach out to the hotel directly to explain the issues you encountered during your stay with us. Thank you!

10/10 Excellent

Ching, Woodbridge

Stayed 1 night in Jan 2024
Response from HotelStaff on Jan 24, 2024
Thank you for your feedback!

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from HotelStaff on Jan 24, 2024
Thank you for your feedback!

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the hotel was good for the most part. The TV channels did not line up with what the guide said, so that was a bit obnoxious. Also, the hot tub was not very warm, and since it was inside, it wasn’t very enjoyable. Everything else was great though. Maybe improve the sausages at the continental breakfast! Lol!
Stayed 2 nights in Jan 2024
Response from Erik C on Jan 24, 2024
Thank you for your positive feedback overall. We apologize for the inconvenience with the TV channels and the hot tub temperature. Your input is appreciated, and we'll address these issues. We look forward to welcoming you back on a future visit!