Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers

Reviews of Sheraton Sand Key Resort

4 out of 5
Sheraton Sand Key Resort
1160 Gulf Blvd, Clearwater Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1003 reviews" "
Rating 8 - Good. 286 out of 1003 reviews" "
Rating 6 - Okay. 110 out of 1003 reviews" "
Rating 4 - Poor. 60 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were pleasant and professional. Parking is costly but that seems to be the trend for area. The room was fine but hallway noise and slamming neighboring doors were very noticeable. Expect to be charged for WiFi if you aren’t a Marriott Bonvoy member. A beach chair with umbrella will cost you $45 dollars a day.
Stayed 4 nights in May 2024

10/10 Excellent

Lucinda J

Travelled with partner
Liked: Amenities
I stay at this hotel each time I go to Florida, very convenient to shops and dining, the free trolley takes us where ever we need to go , the pool and Beach is amazing
Stayed 5 nights in May 2024

10/10 Excellent

Dana Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very beautiful!!! Great staff !!
Stayed 1 night in May 2024

10/10 Excellent

Rita A.

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but in the coffee shop (little shop on way to pool) the coffee should not be a light roast ( SB breakfast blend) but a medium or dark roast - something that actually has flavor
Stayed 9 nights in May 2024

10/10 Excellent

Melody, Midlothian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in May 2024
Response from Hotel Ambassador on May 17, 2024
I am glad you enjoyed our resort, come back and see us

8/10 Good

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from guest services on May 17, 2024
Thank you for staying with us . We hope to see

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness
Great location
Stayed 1 night in May 2024
Response from Laurie S. on May 14, 2024
Dear Barry, Thank you so much for taking the time to provide your review! We hope you had a wonderful stay with us. Come visit us again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Laurie S. on May 14, 2024
Dear Karen, Thank you so much for the 5/5 review! We appreciate your feedback and hope you enjoyed your stay with us. Come visit us again soon!

4/10 Poor

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
Did not like the outdated rooms and not fully cleaned. The main lobby smelled wet & moldy . I did like the access to the Beach .
Stayed 3 nights in May 2024
Response from Laurie S. on May 11, 2024
Dear Amanda, Thank you for taking the time to share your recent experience at the Sheraton Sand Key Resort. We appreciate all feedback, as it helps us to continuously improve and provide the best possible service for our guests. You will be happy to hear that we will resume renovations of our hotel, after the summer season, that will include upgrades to our first-floor rooms and public spaces. Hopefully once we are completed, you might give us another opportunity to provide you with a better guest room experience.

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2024
Response from Laurie S. on May 10, 2024
Dear Richard, Thank you for taking the time to provide your feedback. We are delighted to hear you enjoyed your stay with us and hope you choose to stay with us again in the future.

10/10 Excellent

Daisy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Laurie S. on May 4, 2024
Dear Daisy, Thank you kindly for the 5/5 review! We hope you enjoyed your stay with us and look forward to welcoming you again!

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking isn’t cheep but it’s a beautiful place
Stayed 5 nights in Apr 2024
Response from Laurie S. on May 1, 2024
Dear Diane, Thank you for taking the time to provide your feedback. We hope you choose to stay with us again when your travels bring you back to Clearwater Beach.

10/10 Excellent

Mary Jo

Stayed 3 nights in Apr 2024

10/10 Excellent

Snjezana

Stayed 4 nights in Apr 2024

8/10 Good

Carlyle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Place was great, the only downside was on Sunday when a lot of outsiders came to stay at the pool and beach area than it got a little uncomfortable for family pleasure I think they should be more restricted on outsiders coming in into the property besides that everything was great!
Stayed 5 nights in Apr 2024
Response from Laurie S. on Apr 24, 2024
Dear Carlyle, Thank kindly for your feedback and score. We are glad you enjoyed your overall stay with us, and we really appreciate your feedback. I will share your comment with our management team as providing a memorable and comfortable experience is our number one priority. We hope you choose to stay with us next time your travel brings you to our area.

10/10 Excellent

joann

Stayed 4 nights in Mar 2024
Response from Laurie S. on May 14, 2024
Dear joann, Thank you kindly for the 5/5 review! We look forward to welcoming you again when your travels bring you back to Clearwater Beach.

10/10 Excellent

Christiane

Liked: Amenities, property conditions & facilities
Staff was friendly and helpful at every turn.Room was great.Housekeeping excellent.location of property wonderful
Stayed 4 nights in Apr 2024
Response from Laurie S. on Apr 20, 2024
Dear Christiane, Thank you for taking the time to provide your review and feedback. We really appreciate it. We are delighted to hear you had such a wonderful stay and our staff provided you with exceptional service. We can't wait to welcome you again when your travels bring you back to Clearwater Beach.

10/10 Excellent

Heidi A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Laurie S. on Apr 20, 2024
Dear Heidi A, Thank you kindly for the 5/5 review! We hope you enjoyed your stay with us and look forward to welcome you in the future.

10/10 Excellent

Anne Cavanaugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Fabulous location, pool and beach. I do wish they had a band or karaoke/trivia in the bar at night. And perhaps, a bar or food accessible on the beach. Overall, a great place to stay.
Stayed 6 nights in Apr 2024
Response from Laurie S. on Apr 18, 2024
Dear Anne Cavanaugh, Thank you for taking the time to provide your feedback and 5/5 review! We love hearing from all our guests. We are delighted to hear you enjoyed our location, pool, and beach. We also appreciate your feedback on entertainment at the bar and food access at the beach. I'll be sure to share these with the corresponding departments. Thank you again and we hope you choose to stay with us again when your travels bring you back to our area.

10/10 Excellent

Taneshia R, Waterbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be my new vacation getaway…
Stayed 6 nights in Apr 2024
Response from Laurie S. on Apr 17, 2024
Dear Taneshia R., Thank you kindly for the 5/5 review. We would be beyond honored to be your new vacation getaway destination. We look forward to your next visit.

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 7 nights in Mar 2024
Response from Laurie S. on Apr 8, 2024
Dear Joseph,Thank you for taking the time to provide your feedback. We hope you enjoyed your stay with us and hope we can welcome you again when your travels bring you back to Clearwater Beach.

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Wasn’t happy to be Nickle and dimed for everything from coffee, to parking and beach chairs.
Stayed 3 nights in Apr 2024
Response from Laurie S. on Apr 8, 2024
Dear Jennifer,Thank you for your feedback on your recent stay at our hotel. We appreciate you acknowledging the positive aspects of the property itself.We understand your frustration with feeling nickel-and-dimed for extras like coffee, parking, and beach chairs. We strive to offer a variety of options to suit different traveler preferences. While some amenities may be included in the room rate at other hotels, we offer them separately to keep our base room rate competitive.However, your feedback is valuable, and we're always looking for ways to improve the guest experience. We'll share your comments with our management team to see if there are any adjustments we can make to our offerings or communication to better meet guest expectations.Thank you again for your time and we hope we can welcome you again to the Sheraton Sand Key Resort soon.

10/10 Excellent

JUANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better good
Stayed 1 night in Apr 2024
Response from Laurie S. on Apr 7, 2024
Dear Juana, Thank you so much for the 5/5 review and positive feedback! We hope you visit us again when your travels bring you back to Clearwater Beach.

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the action in Spring Break, but plenty of beach space when Clearwater was packed with people. Only disappointment was that our two queen bed room was given away leading to us having to switch to a king size with a rollaway bed. The rollaway beds are not comfortable for a teen or adult.
Stayed 4 nights in Mar 2024
Response from Laurie S. on Apr 7, 2024
Dear Sarah,Thank you so much for taking the time to provide your feedback. We are delighted to hear you enjoyed our private beach and location in Clearwater Beach away from all the hustle and bustle. Please accept our apologies we weren't able to accommodate you in the room type you had booked and didn't get a more comfortable bed. Unfortunately we seemed to have overbooked rooms with 2 queen beds, and we ran out by the time you arrived. We want to thank you for being flexible and hope that next time you visit us we can fully honor your booking and offer you a better guest room experience.

10/10 Excellent

Jenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and place was clean.
Stayed 3 nights in Mar 2024
Response from Laurie S. on Apr 2, 2024
Dear Jenny,Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay with us and our team provided you with a great guest experience. Please visit us again soon!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being on the beach next to a state park which made for a more private, less crowded and touresty experience. I liked that it was just a short walk to the center of the action at Clearwater Beach, but the hotel was removed from the chaos. The complementary breakfast each day was really good!
Stayed 3 nights in Mar 2024
Response from Laurie S. on Apr 2, 2024
Dear Kimberly,Thank you kindly for the 5/5 review! We are so happy to hear you had a great experience with us and enjoyed our location in Clearwater Beach. We loved having you as a guest and hope we can welcome you again when your travels bring you back to our area.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Staff super friendly. Everything went as it should. Restaurants in the hotel and pretty good places within walking distance. Mediterranean and Cuban restaurant down the road were great. Hotel room walls, doors a little thin. Was a little noisey. People slamming doors all hours. Talking in the hall was heard inside the room. Beach was great. Coffee delicious in the hotel store.
Stayed 3 nights in Mar 2024
Response from Laurie S. on Mar 31, 2024
Dear Michelle, Thank you kindly for taking the time to provide your feedback. We are so happy to hear you enjoyed our property, location, and restaurants. We are also happy we were able to provide you with excellent customer service. Please accept our apologies about the thin walls and doors closing loudly. We are certainly looking into ways to improve soundproofing in our rooms. Thank you again for your time, and I hope we can welcome you again very soon.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service
The walls are very thin, didn’t sleep well because could hear other guests a lot. Bathroom should have a sliding door since it’s so narrow & vanity is behind the door.
Stayed 3 nights in Mar 2024
Response from Laurie S. on Mar 25, 2024
Dear Erica,Thank you for taking the time to provide your feedback and the 5/5 review. Please accept our apologies about the thin walls. We will certainly look into ways to improve soundproofing in our rooms. I hope we can welcome you again very soon.

8/10 Good

Kortney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2024
Response from Laurie S. on Mar 25, 2024
Dear Kortney,Thank you so much for taking the time to provide your feedback. We really appreciate hearing from all our guests. We're happy to hear you enjoyed your stay with us and we hope we can welcome you again when your travels bring you back to Clearwater Beach.

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Beautiful beach and amenities.
Stayed 1 night in Mar 2024
Response from Laurie S. on Mar 25, 2024
Dear Stacy,Thank you kindly for the 5/5 review and feedback. We are delighted to hear you had a great stay with us and enjoyed our beach and amenities. The team at the Sheraton Sand Key Resort can't wait to welcome you back.

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2024
Response from Laurie S. on Apr 8, 2024
Dear Jennifer,Thank you kindly for the 5/5 review. We hope you had an amazing time at the Sheraton Sand Key Resort and we look forward to welcoming you again soon.

10/10 Excellent

Bashasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Rooms are clean! I had a wonderful time! It’s in a super convenient location!
Stayed 2 nights in Mar 2024
Response from Laurie S. on Mar 18, 2024
Dear Bashasha,Thank you kindly for the 5/5 review and positive feedback! We’re glad to hear that our team’s performance exceeded your expectations, and you enjoyed your time with us. Please come visit us again when your travels bring you back to Clearwater Beach.

4/10 Poor

Cassondra

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Laurie S. on Mar 21, 2024
Dear Cassondra, Thank you so much for taking the time to provide your feedback. I am saddened to see that your scores do not fully reflect the experience we strive for. I will share this with our management team so we can improve for the future. I hope we can welcome you again to provide a better experience.

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property much , it is renovated and by the beach and very close to many dining options.
Stayed 2 nights in Mar 2024
Response from Laurie S. on Mar 18, 2024
Dear Marian,Thank you so much for taking the time to provide your feedback about your recent stay with us. We are happy to hear you had a great stay and enjoyed our property and location. We can't wait to welcome you back to the Sheraton Sand Key Resort.

10/10 Excellent

Mitra, Minersville

Stayed 2 nights in Mar 2024
Response from Laurie S. on Mar 31, 2024
Dear Mitra,Thank you for the 5/5 review! We hope you had a wonderful stay with us. Please visit us again when your travels bring you back to Clearwater Beach.

4/10 Poor

ivan

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Laurie S. on Mar 14, 2024
Dear Ivan,Thank you for taking the time to leave us a review. If there’s anything we can do to improve our guest experience, please let us know! We hope to welcome you again soon.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable accommodations, wonderful staff. It was currently getting painted, and the weight room was closed for Reno.
Stayed 3 nights in Feb 2024
Response from Laurie S. on Mar 4, 2024
Dear Sandra,Thank you so much for the 5/5 review and feedback! We love hearing from all our valued guests. I hope you choose to stay with us next time you're in Clearwater Beach.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Laurie S. on Mar 4, 2024
Dear Donald,Thank you so much for the 5/5 review! We hope you had a great stay with us and we can't wait to welcome you back soon!

6/10 Okay

Kirsten

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms are not updated and a little beat up. We had to pay extra for parking. The outside amenities were great
Stayed 3 nights in Feb 2024
Response from Laurie S. on Mar 2, 2024
Dear Kirsten, Thank you so much for providing your feedback. We really appreciate it. We are glad you enjoyed our amenities and you'll be happy to hear we are in the process of renovating all our bedrooms, bathrooms, and public spaces. Hopefully once we are completed, we can welcome you again and provide a better room experience.

8/10 Good

Frank, Riverside

Travelled with partner
Live music on pool deck was terrific Warm clean pools Nice staff Expensive parking! The don’t really mention that until you get here. $26 per day just to leave your car. Unfortunate Rooms are fine, if dated. Very firm mattress was too firm for my tastes.
Stayed 4 nights in Feb 2024
Response from Laurie S. on Mar 2, 2024
Dear Frank,Thank you so much for taking the time to provide your feedback. We are happy to hear you enjoyed our pool area and rooms. I apologize for the lack of clear communication about our parking fees prior to your arrival. It is a newly implemented fee and we are trying our best to make the information available in all our third party websites. Thank you again for your time, and I hope we can welcome you back soon.

8/10 Good

jill

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel - disappointed them at the fitness center was closed for our entire trip Also the cleaning person did an excellent job but forgot little things like restocking the hand soap and TP Overall nice place - excellent buffet breakfast
Stayed 2 nights in Feb 2024
Response from Laurie S. on Feb 19, 2024
Dear jill,Thank you so much for taking the time to provide your feedback. We are so happy to hear you had a great stay with us. I do apologize about our fitness center being closed due to renovations. We are hoping to have it back pretty soon. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Ock

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet private beach
Stayed 3 nights in Feb 2024
Response from Laurie S. on Feb 19, 2024
Dear Ock,Thank you so much for the 5/5 review! We are so glad you enjoyed our resort and private beach. We can't wait to welcome you back!

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and the beach areas were great. Nice feature is the golf cart that takes you to the beach. Helped not having to walk our stuff to the beach. Concierge staff was very helpful along with the staff in the market.
Stayed 3 nights in Feb 2024
Response from Laurie S. on Feb 14, 2024
Dear Jerry,Thank you so much for the 5/5 review and positive feedback. We are so happy to hear you had a great stay with us and that we made a good impression on you. We can't wait to welcoming you back!

6/10 Okay

Tina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We checked in late and woke up to construction noise at 0630 the next day. We did get moved to an upper floor but the construction followed- to the room next door. I was hoping to be able to work on the day that wasn't warm but the noise made it impossible. No microwave in the room, no laundry facility, fitness room was closed, tennis courts were not available. Resort prices for drinks at the pool. I would not stay again. The staff was very sympathetic, Kyleigh at the front desk was very kind. For the room price I would expect better amenities.
Stayed 5 nights in Jan 2024
Response from Laurie S. on Feb 7, 2024
Dear Tina,Thank you so much for taking the time to provide your feedback. I am saddened to hear you did not enjoy your stay with us due to the construction and some of our amenities being closed or unavailable. As I am sure you can understand, taking on a project of this magnitude can have its challenges and while we are trying to make this transition a painless one for our guests, we are aware that there will be obstacles along the way. Please accept this apology on behalf of the entire hotel and perhaps once are fully completed, you might provide us with another opportunity to create a better guest experience for you.

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Incorrect description
When I hooked it showed 2 queen beds and a pull out sofa but it was a rollaway bed. Very tight fit
Stayed 3 nights in Jan 2024
Response from Laurie S. on Feb 1, 2024
Dear Stephanie,Thank you so much for taking the time to give us a review! It means a lot to us. I have looked into our room descriptions on the website and I didn't see anything about a pull out sofa. I do apologize if there was an error in our description at the time of your booking. I hope you will visit us again when your travels brings you to our area.

8/10 Good

Holly

Stayed 4 nights in Jan 2024
Response from Laurie S. on Jan 30, 2024
Dear Holly,Thank you so much for the 8/10 review. I hope you had a great stay with us! Come visit us again soon!

8/10 Good

Oscar

Stayed 3 nights in Jan 2024
Response from Laurie S. on Mar 21, 2024
Dear Oscar,Thank you so much for the 4/5 review! We hope you had a great stay with us and that we may welcome you again when your travels brings you back to our area.

8/10 Good

Verified traveller

Business traveller
Super nice but thin wall
This hotel was in a prime location for sure, with the beautiful beach stretching right behind the property. The room I stayed was fully renovated and I loved the automatic light in the closet. One problem I had was the noise level in my room. I heard the next door neighbors’ coughing and hair blow dry so clearly I got nervous for a second thinking they were in my room! There was also a big party going on somewhere outside well after midnight and so I had trouble falling asleep. Other than that the whole stay was nice.
Stayed 1 night in Jan 2024
Response from Laurie S. on Jan 25, 2024
Thank you so much for taking the time to provide your feedback. We are very glad to hear you enjoyed our location in Clearwater Beach and our newly renovated rooms. And please accept our apologies for the noise inconvenience. We hope you visit us again when your travels brings you to our area.

8/10 Good

Matthew, Sterling

Stayed 2 nights in Jan 2024
Response from Laurie S. on Feb 1, 2024
Dear Matthew,Thank you so much for the 4/5 review! We hope you had a great time while staying with us! Come visit us again soon!

10/10 Excellent

Christ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Laurie S. on Jan 8, 2024
Dear Christ,Thank you for the 5/5 review! We value your feedback and can’t wait to welcome you again.