Meeting facility

Reviews of AC Hotel Clearwater Beach

3 out of 5
AC Hotel Clearwater Beach
395 Coronado Drive, Clearwater Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 287 reviews" "
Rating 8 - Good. 52 out of 287 reviews" "
Rating 6 - Okay. 20 out of 287 reviews" "
Rating 4 - Poor. 8 out of 287 reviews" "
Rating 2 - Terrible. 10 out of 287 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sakena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in May 2024
Response from GM on May 12, 2024
Dear Sakena, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Al Alsaleh, GM

10/10 Excellent

Yali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to beach.
Stayed 1 night in May 2024
Response from GM on May 15, 2024
Dear Yali, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Rich Rivera, GM

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is walking distance to the beach and there’s allt of restaurants,coffee shops snd convenience store nearby.Very quiet at night and safe for all those staying in the hotel.
Stayed 2 nights in Apr 2024
Response from GM on May 1, 2024
Dear ALLAN, Thank you for your kind comments. I am thrilled that you liked our quiet rooms and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Al Alsaleh, GM

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Drew

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Apr 2024
Response from GM on Apr 26, 2024
Dear Drew, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Al Alsaleh, GM

8/10 Good

Yousif

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Response from GM on Apr 15, 2024
Dear Yousif, We are so glad that you enjoyed our beach location. It was our pleasure hosting you, and we hope to welcome you back soon. Thank you for staying with us. Best, Al Alsaleh, GM

2/10 Terrible

Jennifer

Stayed 1 night in Apr 2024
Response from GM on May 4, 2024
Dear Jennifer, I am sorry we didn't provide the level of comfort on this stay that you are accustomed to from a Marriott hotel. Thank you for your honest feedback, and please know that we will review it with the staff as we are constantly working to provide service on a high level. We hope you will come back for an improved experience on a future trip. Best, Al Alsaleh, GM

8/10 Good

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Not sure why they put me in a handicapped room which I did not request but I checked in very late so not worth changing. Only used breakfast once, not worth the cost, no other food options. Hotel is newer and nice but not my style.
Stayed 5 nights in Apr 2024
Response from GM on Apr 10, 2024
Dear Gloria, We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and we hope to see you again. Sincerely, Al Alsaleh, GM

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that continental breakfast was included.
Stayed 2 nights in Apr 2024
Response from GM on Apr 9, 2024
Dear Maria, Thank you for sharing your review and recommendation. We're pleased to hear our delicious breakfast added to the enjoyment of your stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Al Alsaleh, GM

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach. We had an ocean view room, but not all rooms have views. Restaurants, stores within walking distance. Only suggestion would be to have more variety for the hot breakfast option.
Stayed 5 nights in Mar 2024
Response from GM on Apr 8, 2024
Dear George, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our location pleasant. We appreciate you choosing our hotel while visiting Clearwater Beach. Thank you for your kind feedback, and we look forward to hosting you again. Best, Al Alsaleh, GM

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel. Staff were great.
Stayed 6 nights in Mar 2024
Response from GM on Apr 7, 2024
Dear Jose, We are happy to hear from you and value your kind review. It is encouraging to know that you enjoyed our service; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Al Alsaleh, GM

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from GM on Apr 7, 2024
Dear Kimberly, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Al Alsaleh, GM

10/10 Excellent

Laura Elena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No microwave available inconvenience.
Stayed 2 nights in Mar 2024
Response from GM on Mar 27, 2024
Dear Laura Elena, I am glad our AC Hotel provided you a five-star experience while visiting Clearwater Beach. Thank you for your business and for taking the time to share your review and suggestions for improvement. We hope to see you again in the future. Best, Al Alsaleh, GM

8/10 Good

Meera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from GM on Mar 20, 2024
Dear Meera, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Al Alsaleh, GM

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bartender (SB) was the highlight of our stay. She made the absolute best Old Fashioned and was so positive and outgoing.
Stayed 4 nights in Feb 2024
Response from GM on Mar 6, 2024
Dear Bradley, Thank you for your kind words. It is excellent to hear that our bar staff was a highlight of your enjoyable visit. We hope you made some fun memories here and will return in the future to make even more of them. Best, Al Alsaleh, GM

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Fangxi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best among the few pet friendly hotels at Clearwater beach. We received a welcome kit when arrived and it included everything we need - snacks, food and water bowls, toys, pee pad, and even a super cute bath robe. The service was amazing. It would be better if they had a microwave oven but we were able to bring the food to the front desk and the kitchen to heat up. Every staff we met there was so friendly.
Stayed 3 nights in Feb 2024
Response from GM on Mar 2, 2024
Dear Fangxi, It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you and your pet find yourself in Clearwater Beach again soon. Best, Al Alsaleh, GM

8/10 Good

Brian, Mendota Hts

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Darrell

Travelled with partner
Liked: Amenities
Clean great pool. Good location.
Stayed 7 nights in Feb 2024
Response from GM on Feb 19, 2024
Dear Darrell, Thank you for taking the time to share your experience and for championing our pool and location! We are happy that we provided satisfying accommodations and appreciate your choosing to stay with us. We look forward to welcoming you back for another quality stay soon. Best, Al Alsaleh, GM

10/10 Excellent

mary a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, comfortable rooms. Conveniently located. Nice area. Close to beach. Wonderful employees.
Stayed 7 nights in Feb 2024
Response from GM on Feb 13, 2024
Dear mary a, Thank you for your compliments and for choosing our AC Hotel. It is rewarding to hear that our convenient location and comfortable accommodations made for an excellent trip. We appreciate your feedback and hope to welcome you again soon. Best, Al Alsaleh, GM

4/10 Poor

Chase

Stayed 1 night in Feb 2024
Response from GM on Mar 21, 2024
Dear Chase, I'm sorry that you felt compelled to rate us so poorly. We strive to provide every guest with an exceptional stay, but unfortunately, we have let you down. Thank you for being our valued guest, and we hope to serve you better on a return visit. Sincerely, Al Alsaleh, GM

10/10 Excellent

Kamiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved! this hotel staff were very friendly front desk always answered the phone and most of all comfortable bed/ couch huge TV and beautiful view!. 10/10 would definitely go back to this hotel if i go to clearwater again!.
Stayed 4 nights in Jan 2024
Response from GM on Jan 29, 2024
Dear Kamiyah, This is a fantastic review! Thank you very much for supporting our AC Hotel and acknowledging our staff and accommodations as spectacular. We are delighted to have had you as our guest, and we look forward to welcoming you back soon! Best, Al Alsaleh, GM

10/10 Excellent

Debbie Dawn

Travelled with family
Great trip
Stayed 6 nights in Jan 2024
Response from GM on Jan 28, 2024
Dear Debbie Dawn,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip!Best,Al AlsalehGeneral Manager

10/10 Excellent

Mark

Stayed 2 nights in Jan 2024
Response from GM on Jan 23, 2024
Dear Mark, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Al Alsaleh, GM

8/10 Good

scott

Travelled with family
Stayed 3 nights in Jan 2024

10/10 Excellent

SCOTT, COLORADO SPRINGS

Stayed 2 nights in Jan 2024
Response from GM on Jan 29, 2024
Dear SCOTT, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Al Alsaleh General Manager

2/10 Terrible

John

Stayed 3 nights in Jan 2024
Response from GM on Jan 9, 2024
Dear John,We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.Sincerely,Al AlsalehGeneral Manager

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities
I alway la enjoy staying here
Response from GM on Feb 10, 2024
Dear Estelle, Welcome back! We appreciate your high recommendation and welcome you to settle in again anytime. Best, Al Alsaleh, GM

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from GM on Jan 11, 2024
Dear Stanley, We humbly thank you for staying with us and recommending our hotel. We look forward to your next visit. Best, Al Alsaleh, GM

4/10 Poor

Ursula, Saint Petersburg

Stayed 1 night in Dec 2023
Response from GM on Jan 22, 2024
Dear Ursula, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Al Alsaleh, GM

10/10 Excellent

Marchay

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property is in the perfect location, clean, and pleasant staff
Stayed 3 nights in Dec 2023
Response from GM on Jan 1, 2024
Dear Marchay, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Clearwater Beach. Best, Al Alsaleh, GM

6/10 Okay

Jacob

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is new but they missed on many things, it feels cheap.
Stayed 7 nights in Dec 2023
Response from GM on Dec 30, 2023
Dear Jacob,I’m sorry that our minimalist design was not to your liking. When designing AC Hotels, we focused on the essentials. While we would love to serve you on a return trip better, we have several wonderful hotels within Marriott, and I hope you will at least continue to seek out properties within the brand that are more to your liking.Sincerely,Al AlsalehGeneral Manager

4/10 Poor

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The pictures and reviews are deceiving. Would have been nice to know a new hotel was being built right next door. Construction started at 7am. Being on vacation my wife and I were hoping to sleep in. Not one day did we make it past 7:15. Cleanliness was an issue as well. One of the days we observed blood all over the walls and door on the room next to us. We notified staff but they did not seem to concerned. It was however cleaned up. The hotel add stated easy access to the beach, they didn’t mention you had to walkthrough an entire construction job site with a 3ft wide path. Worst of all is it takes a long time to get into the actual hotel. First an elevator to floor 5. Then walk across the hotel to another elevator to then go to your floor. Took about 15 minutes from floor 9 to leave the hotel. I may try AC hotels in the future but not at this location. For the price we could have and should have stayed elsewhere.
Stayed 6 nights in Dec 2023
Response from GM on Dec 26, 2023
Dear Christopher, We at AC Hotel always aim to deliver exceptional service and provide our guests with a great overall experience. I am sorry to hear that we fell short of your expectations on your recent stay and that you didn't feel like you received good value for your money. We sincerely hope that you will give us another chance to make things right and provide you with a better stay in the future. Sincerely, Al Alsaleh, GM

10/10 Excellent

Jhonny

Stayed 2 nights in Dec 2023

2/10 Terrible

Tarik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from GM on Dec 19, 2023
Dear Tarik, I am disappointed that you did not enjoy your stay. We do all we can to provide a pleasant overnight experience, so I regret we let you down. We appreciate your feedback and hope to better serve you in the future. Sincerely, Al Alsaleh General Manager

10/10 Excellent

Corneal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay with your family
Response from GM on Feb 8, 2024
Dear Corneal, Whenever guests use the word "perfect" regarding their family's stay at our AC Hotel, we are all ears! Thank you so much for your business and for letting the team know how much you enjoyed your time with us. Please come back soon. Best, Al Alsaleh, GM

10/10 Excellent

José

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibes
Response from GM on Feb 8, 2024
Dear Leonardo, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and found our atmosphere welcoming. We appreciate your choosing us and hope to host you again. Best, Al Alsaleh, GM

8/10 Good

Mark

Liked: Cleanliness, staff & service
We were not told about all the construction in the area. We were not told about the roof top bar being closed and the pictures of the view of the ocean are not accurate. Very disappointing. Valet service was great!
Stayed 5 nights in Nov 2023
Response from GM on Dec 6, 2023
Dear Mark, While it was not perfect, I am happy to see that your stay was pleasant overall. Thank you so much for your valuable feedback and for choosing our AC Hotel during your time in Clearwater Beach. We hope to welcome you back for a flawless experience in the future. Best, Al Alsaleh General Manager

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Overall a very nice hotel. Clean rooms, modern bathroom with a nice shower head or rainfall. Great HVAC to keep it your desired temperature. Gym was nice and has great views and 24/7 access is awesome. Within walking distance of many places, so a car is not necessary. Very close to the beach, shopping, restaurants, and the pier. Room service didn’t come until I was about to check out, not a big deal, but would’ve been nice to have the room cleaned once, but I only was there 3 nights. Staff were all very friendly and helpful. Extra points for the shampoo, conditioner, and body wash all being sulfate free! (I’m allergic). Nice area outside by the pool. I would definitely go back again.
Stayed 3 nights in Nov 2023
Response from GM on Nov 23, 2023
Dear Robert,It is wonderful to hear you had an enjoyable stay at our AC Hotel. Our location, professional staff, and abundant amenities are typically the most celebrated aspects of the hotel in our guests' reviews, so it is great that you agree. On behalf of the entire team, thank you for your business, and please come back soon.Best,Al AlsalehGeneral Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2023

6/10 Okay

Pamela Ann

No housekeeping during our stay always asking for towels and waiting long time to get them , very disappointing for being a new hotel.
Stayed 3 nights in Nov 2023
Response from GM on Nov 12, 2023
Dear Pamela Ann,We know that housekeeping service is important and personal after the pandemic. Daily service is available on request. As always, if you have specific requests, we will do our best to honor those. We appreciate you choosing us and hope to host you again for a more favorable impression.Sincerely,Al AlsalehGeneral Manager

10/10 Excellent

Rereloluwa

Stayed 3 nights in Nov 2023

6/10 Okay

Mr.Dwaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unsatisfied but ambient
Upon checking in front desk gave us a invalid room key so we were inable to open the door to our room but he apologized. Both night light wasnt working. Air conditioner take too long to adjust to the prefered temperature.
Stayed 1 night in Oct 2023
Response from GM on Nov 6, 2023
Dear Mr.Dwaine, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Al Alsaleh General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and worth the money! Breakfast buffet should have way more options though..not worth the price.
Stayed 1 night in Oct 2023
Response from GM on Nov 4, 2023
Dear Anonymous,We appreciate you taking the time to write a review. I'm pleased to learn that your stay was enjoyable. We appreciate your compliments highlighting what we are doing well and your recommendations for improvement. Thanks again, and we humbly request a return visit.Best,Al AlsalehGeneral Manager

8/10 Good

Jettica

Liked: Cleanliness, property conditions & facilities
The rooms are clean but very small. Two new hotels are being constructed across the street that is blocking the view, it’s noisy and the road is messy.
Stayed 3 nights in Oct 2023
Response from GM on Nov 2, 2023
Dear Jettica,We are happy that you enjoyed your stay overall. I am sorry that other aspects, mainly the construction in the area, didn’t measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon.Best,Al AlsalehGeneral Manager

10/10 Excellent

Megha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for vacation!
Stayed 3 nights in Sep 2023
Response from GM on Nov 1, 2023
Dear Megha,Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back for your next vacation.Best,Al AlsalehGeneral Manager