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Reviews of Merida Inn and Suites

2 out of 5
Merida Inn and Suites
2150 N. Ponce de Leon Blvd, St. Augustine, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 171 reviews" "
Rating 8 - Good. 56 out of 171 reviews" "
Rating 6 - Okay. 23 out of 171 reviews" "
Rating 4 - Poor. 6 out of 171 reviews" "
Rating 2 - Terrible. 9 out of 171 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Stayed 1 night in Mar 2024

10/10 Excellent

marika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly. Would much rather stay at a locally owned motel then a hotel chain.
Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at the Merida. The room was clean and comfortable, the staff was friendly, and the location was decent. We brought our bikes so everywhere was a 10 min ride or less. I will absolutely stay here again and again!
Stayed 1 night in Apr 2024

10/10 Excellent

Tanis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice, room was good, pillows were a little hard but okay.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Emma

Disliked: Property conditions & facilities
they can do better... peeling ceiling shower , no enough tissues /toilet paper.. over price for the condition of this place. Owner is very nice. but place tumb down for property.
Stayed 1 night in Mar 2024

8/10 Good

Andre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but they do the best they can to keep property clean. Friendly front desk staff. The major hangup here is parking is horrible. This isn't a 4 or 5 star place but they do a good job at providing a good room at a fairly reasonable price considering where they are situated.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, Rita was fantastic. Walking distance to Fountain of Youth and Old Jail Museum. Looking forward to coming back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
This is by far the best place to stay in Saint Augustine. I have been coming to Saint Augustine for years and i just happen to find this small and unique place. I will absolutely be coming back here. The staff was great and thebroom was cozy and warm. They take time and pride in there hotel. 😊
Stayed 2 nights in Mar 2024

8/10 Good

diego, boca raton

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price.
Stayed 1 night in Mar 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older motel, but well maintained and clean. A good value for a stay in St. Augustine. The owner was very nice and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Damaris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have to say its one of the most clean hotels I have ever being. Small fridge super clean, kitchenette , tables? Drawers, bathroom. I even checked in between doors and corners. A in how clean it was. Overall is well taken care of but property is outdated. The next room shower woke me up, the train woke me up. The blower was not working at all, sounded like a maraca. The phone didn’t work. The customer service is good. Nice people.
Stayed 1 night in Feb 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well kept motel. A little outdated but clean. Staff is great, helpful. Would stay here again.
Stayed 1 night in Feb 2024
Response from KISH on Feb 26, 2024
thank you

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Customer services representative very kind and friendly.
Stayed 1 night in Feb 2024
Response from KISH on Feb 26, 2024
thank you

8/10 Good

George, Hammonton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’m we stayed here one night. It was close to colonial St. Augustine; not walkable, but a short drive. No breakfast, and the property is a bit dated, but clean.
Stayed 1 night in Feb 2024
Response from kish on Feb 26, 2024
thank you

10/10 Excellent

Mark

Stayed 2 nights in Feb 2024
Response from KISH on Feb 26, 2024
thank you

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KISH on Feb 26, 2024
thank you

10/10 Excellent

Rolanddy

Liked: Cleanliness, staff & service, property conditions & facilities
It's a cozy place, love it!
Stayed 2 nights in Feb 2024
Response from KISH on Feb 26, 2024
thank you

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very nice. The room was clean. It is an older motel but you can tell that the owners really try to decorate and make it look nice for the guests. Highly recommend.
Stayed 1 night in Feb 2024
Response from KISH on Feb 26, 2024
thank you

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from KISH on Feb 26, 2024
thank you

8/10 Good

Jenne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from KISH on Feb 26, 2024
Thank you

10/10 Excellent

PONG-RAVEE

Travelled with partner
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from KISH on Dec 28, 2023
THANK YOU

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect little hotel for a quick stay. Clean comfortable and very friendly staff! Would book again if I return to the area
Stayed 1 night in Dec 2023
Response from KISH on Dec 24, 2023
thank you

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could give them 6/5 stars.
Everything about this visit was amazing. From the check in and the extra help the owner provided about St. Augustine to the condition of the room to the check out. There is so much to do in St. Augustine that we weren't able to get it one in a weekend, so we will be back and we will be staying at Merida Inn again.
Stayed 1 night in Dec 2023
Response from kish on Dec 24, 2023
thank you

2/10 Terrible

Edith

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN !!
We went to St. Augustine for one night and were looking for a room near the Historic District, this place looks good on pictures but it was not at all. The carpet was smelly, toilet was loose , so every time u had to pee it would move side to side. It also barely had any water pressure so it was hard to flush. There were no blankets in the room and for $192 a night we expected at least cleanliness. The bathroom floors were dingy and dirty. The front desk lady was super friendly and gave us a bunch of info on area amenities. I am very sorry but I wouldn’t stay there again , we had stayed at another place in Ocala the night before which was cheaper but rocked as far as cleanliness and comfort. Stale and dirty just doesn’t cut it !! DO BETTER !!!
Stayed 1 night in Dec 2023
Response from KISH on Dec 7, 2023
Appreciate your feedback.All your concerns has been addressed.Our rooms are deep cleaned everyday.HAPPY HOLIDAYS.

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from KISH on Nov 28, 2023
Thank you

10/10 Excellent

dionis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we walked in we were greeted with excellent customer service. Rooms were clean and bed was comfortable. Thank you for your recommendations for restaurants and and fun things to do around town.
Stayed 1 night in Nov 2023
Response from kish on Nov 20, 2023
Thank you for supporting local Business.Happy Holidays!!!!!!!!!!!!

8/10 Good

Alan

Stayed 1 night in Sep 2023
Response from KISH on Sep 28, 2023
THANK YOU.

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
We showed up at 2am driving from Cape coral took us 5 hours. No one was in the office, we called the number on the door and the man said..check in is at 3pm. I didn't even get off work until 730 pm. He would not come into the office. This is the most terrible service I am sure Ive ever gotten. Do not stay here inl
Stayed 1 night in Jul 2023
Response from steve on Jul 29, 2023
The credit card used to reserve the room was declined, and before i could respond that i still had a room available if she had another form of payment, she said if I had charged her card she would sue me. she then huing up and by the time i got to the office she was gone.

10/10 Excellent

Kasey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, and the bed and pillows were very comfortable!! House keeping was efficient. It’s about a 30 minute walk to downtown.
Stayed 2 nights in Mar 2023
Response from KISH on Mar 28, 2023
THANK YOU!

6/10 Okay

Frederick, Marlton

Travelled with family
Liked: Cleanliness, staff & service, amenities
The manager was very helpful. The recommendation to eat at Taco Libre up the street was excellent. The room is fine. The internet wifi was wonky and the bed unfortunately was missing two support slats. Woke up with a terrible hip and back and. I am sure they will have it fixed by my next visit. Beautiful flowers around the place really make it welcoming!
Stayed 1 night in Mar 2023
Response from KISH on Mar 14, 2023
THANK YOU.

4/10 Poor

Stanley

Disliked: Amenities, property conditions & facilities
This is really a motel at best. Don’t go by the pictures, do a Google street view. Noisy highway traffic outside door, very dated property,
Stayed 1 night in Mar 2023
Response from KISH on Mar 5, 2023
SERVICE IS OUR EXECELLENCE.GOOGLE STREET VIEW IS A GREAT ADVICE FOR 5,000 HOTEL GUESTS ON U.S.1THANK YOU.

8/10 Good

Sandy

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was older but very clean. We were in unit 115 and the sink was plugged. Extremely slow draining.
Stayed 1 night in Feb 2023
Response from KISH on Feb 28, 2023
Thank you.will definitely follow-up .

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property low key, friendly staff very accommodating Centrally located
Stayed 1 night in Feb 2023
Response from kish on Feb 28, 2023
Thank you.Be Safe.

2/10 Terrible

Rachael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Kish on Feb 28, 2023
THANK YOU

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , convenient area, friendly staff. Will stay here again .
Stayed 1 night in Feb 2023
Response from KISH on Feb 21, 2023
THANK YOU FOR SUPPORTING LOCAL BUSINESS.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommended - the Merida motel
This is an excellent motel, very comfortable and in a good location. The owner is wonderful, and gave us lots of tips for enjoying our stay. We thought it was a real find, and I think you will too!!
Stayed 1 night in Feb 2023
Response from Kish on Feb 14, 2023
Thank you for supporting local business.Glad you enjoyed exploring our Historic City.

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private ownership, small, easy to walk to historic district
Response from kish on Jan 16, 2023
thank you

8/10 Good

Mariana

Travelled with partner
Liked: Staff & service
the customer service was outstanding, the gentleman who did the check in was extremely hepful. The property needs to be updated
Response from kish on Jan 10, 2023
Thank you.

8/10 Good

Julieth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old small but very clean motel. The front desk guys was super helpful I visited with my kids and everything was ok
Response from KISH on Jan 5, 2023
THANK YOU.HAPPY HOLIDAYS

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from KISH on Jan 5, 2023
THANK YOU.HAPPY HOLIDAYS

10/10 Excellent

Anna

Stayed 1 night in Dec 2022
Response from KISH on Jan 5, 2023
THANK YOU.HAPPY HOLIDAYS

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Staff very helpful.
Stayed 1 night in Dec 2022
Response from KISH on Jan 6, 2023
THANK YOU.HAPPY HOLIDAYS

10/10 Excellent

Rafael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything is ok. Clean room. Friendly staff.
Stayed 1 night in Dec 2022
Response from KISH on Jan 5, 2023
THANK YOU.HAPPY HOLIDAYS

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very kind and informative gentleman at check-in. Room spotless. Only negative is the 4 trains that go through town during the night and there is nothing they can do about that. I’m sure every place to stay in St. Augustine also hears them as well😉
Stayed 1 night in Dec 2022
Response from KISH on Dec 30, 2022
THANK YOU.

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service
Too close to the street. But nice old place.
Response from kish on Dec 28, 2022
thank you

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
It's fine for the one night we're staying.
Stayed 1 night in Dec 2022
Response from KISH on Dec 19, 2022
Thank you.Happy Holidays.

10/10 Excellent

Traci

Stayed 2 nights in Dec 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from KISH on Nov 29, 2022
THANK YOU.