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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, walk to Olympia Ice Center

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Quality Inn West Springfield

Lobby
Seasonal outdoor pool
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Lobby
Reviews
7.2

Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
1150 Riverdale St, West Springfield, MA, 01089
  • Popular LocationBig E3 min drive
  • Popular LocationMassMutual Center6 min drive
  • Popular LocationMGM Springfield6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)27 min drive
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Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.3/10 Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6/10 Excellent

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Red Roof Inn PLUS+ West Springfield
Pet-friendly
Parking included
Free WiFi
Air conditioning
7.2 out of 10, Good, (1002)
The price is CA $128
CA $144 total
includes taxes & fees
Jun 4 - Jun 5
Red Roof Inn PLUS+ West Springfield

About the area

West Springfield

Located in West Springfield, Quality Inn West Springfield is in the city center and next to a golf course. Olympia Ice Center is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a game? See what's going on at Big E or MassMutual Center. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like horse riding, rock climbing, and mountain climbing nearby.
Visit our West Springfield travel guideOpens in a new window

What's nearby

  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive
  • Eastern States Exposition - 6 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • Wood-N-Tap - 13 min walk
  • Starbucks - 9 min walk
  • Panera Bread - 14 min walk
  • Chili's Grill & Bar - 9 min walk
  • Olive Garden - 13 min walk

About this property

Quality Inn West Springfield

Hotel near Holyoke Mall
Located close to Olympia Ice Center and Big E, Quality Inn West Springfield provides a free breakfast buffet, 18 holes of golf, and a terrace. Active travelers can enjoy ziplining at this hotel. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with a shopping mall on site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, a vending machine, and a TV in the lobby
  • Multilingual staff, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak well of the overall value and helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18 holes of golf
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas
  • Vineyard
  • Ziplining

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in June

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Jun 3, 2024 start from CA $123.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn West Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Check-out is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.4 mi (0.7 km) from Olympia Ice Center and within 3 mi (5 km) of Holyoke Mall and Big E. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

Quality Inn West Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 295 out of 1002 reviews" "
Rating 8 - Good. 297 out of 1002 reviews" "
Rating 6 - Okay. 193 out of 1002 reviews" "
Rating 4 - Poor. 115 out of 1002 reviews" "
Rating 2 - Terrible. 102 out of 1002 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and safe. The breakfast was good and accessible.
Stayed 1 night in May 2024

10/10 Excellent

Nick

Liked: Property conditions & facilities
Disliked: Amenities
Nice place
Stayed 1 night in Mar 2024

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They had no soap in the bathrooms. They did find a few stragglers of bar soap, but the hotel had run out. The floors were sticky everywhere in the hotel.
Stayed 1 night in May 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets were stained very nasty. I pulled the pillowcase off one of the pillows, and there was blood on the pillow dried. I came back in at nighttime and there’s a cockroach on the door lock on the inside. The Oriental woman working the desk, kind of scowled at me when I asked for new towels for my second night. I’ve used this hotel for years I will not be returning and I deserve a refund. If I wasn’t traveling with my elderly mother from my daughters graduation, I would’ve checked out that first night.
Stayed 2 nights in May 2024

4/10 Poor

Jeff

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and employees were very nice but state of the hotel was awful- Choice hotels really needs to monitor its properties - I knew when I selected Quality Inn that it is at lower end of Choice offerings but furniture , bathroom fixtures were in horrible shape - will be sending photos to Choice hotel mgmt .
Stayed 3 nights in May 2024

6/10 Okay

Rosa

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 4 nights in May 2024

4/10 Poor

Jeremy J

Disliked: Cleanliness, staff & service, property conditions & facilities
not bad pricing but horrible elevator for luggage escort, not great pillows. noisy rooms you can easily hear rooms around you and latch door lock was damaged
Stayed 6 nights in May 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was close to highway
Stayed 3 nights in May 2024