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Reviews of Motel 6 Cocoa Beach, FL

2 out of 5
Motel 6 Cocoa Beach, FL
3701 North Atlantic Ave, Cocoa Beach, FL

Reviews

6.4
Rating 10 - Excellent. 245 out of 1003 reviews" "
Rating 8 - Good. 232 out of 1003 reviews" "
Rating 6 - Okay. 171 out of 1003 reviews" "
Rating 4 - Poor. 143 out of 1003 reviews" "
Rating 2 - Terrible. 212 out of 1003 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities
Lots of dead bugs in the room but clean otherwise. You get what you pay for
Stayed 1 night in Apr 2024

6/10 Okay

Darlene De Roeck

Stayed 1 night in Apr 2024

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is run down. There are crackheads living there in multiple rooms. No pool towels for the 3 days i was there. The Office is closed at 11pm so you better not take a late flight in. Do yourself a favor and pay more to stay elsewhere. Office staff was polite and helpful.
Stayed 3 nights in Apr 2024

8/10 Good

TIA

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Mickayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in. Simple for me I was going on a cruise .
Stayed 1 night in Apr 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
The smoke alarm went off for four days. Ridiculous I will be calling the handicapped association on this. Just wow
Stayed 4 nights in Apr 2024

2/10 Terrible

Janet

Stayed 1 night in Apr 2024

6/10 Okay

roderick

Liked: Staff & service, property conditions & facilities
Ac was on last leg could not Keep room cool and it was 76-77degrees outside and 78 degrees inside If I keep door open it could have cooled room more than ac which was set for 68 Desk was very worn and door lock but had a major seal issue
Stayed 1 night in Apr 2024

2/10 Terrible

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were closed when we arrived at 11:30 pm the day of our check in. Last employee left and said there was nothing he could do. They’re short staffed, the office is locked and we couldn’t be helped. We had to figure out a different hotel for the next hour and a half since we took an Uber an hour from the airport to get to the hotel, so we walked 8 blocks with large luggage bags to a different hotel.
Stayed 1 night in Mar 2024

4/10 Poor

Lionel, Thornton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 25, 2024
Hi Lionel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
NO ROOMS AVAILABLE!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Joseph,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

tom

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We got back to our rooms after a late dinner and found issues in our rooms. A room had a damaged light fixture at the bed, a pillow case was stained. In the other room we had a large insect we thought was cockroach. We called the staff and were informed they were busy but would arrive ASAP. About roughly five minutes they showed up and killed the insect and told us it was a waterbug that entered from the outside. We asked for a refund and said we were leaving. They said they cannot do a refund. Am bringing this up to head office.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Edward

Travelled with partner
Disliked: Property conditions & facilities
Room was dirty, needs updating now!, someone knocking on doors at 3:30 a m! Hair dryer not working, light bulb missing. I would Not recommend.! Stayed 2nights, no house keeping. Would never stay again!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Edward,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We never got a room. They just said we have no rooms.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Karen,On our behalf, we would like to apologize for the inconvenience you incurred while being our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Maz K.#Team6

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location next to ocean. Nice outdoor pool. Very busy area with tourism. Grocery store block away and plenty places to eat.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Nicole, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Cristina, Bronx

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
2 blocks from the
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Cristina,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

Tom

Travelled with family
Liked: Staff & service, amenities
Room was clean but had spiderwebs in corners and in window. And room 216 has what appears to be a blood stain on the floor u set the bed ?
Stayed 3 nights in Apr 2024
Response from Nancy Y. on Apr 16, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, it was quick and easy
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 16, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Heather

Travelled with partner
The place is clean but dated. Beds are comfortable.They need to renovate and maintain the outside as well. Room doors outside are in real need of paint. Outside hallways need maintenance.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 16, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Wesley

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
What’s to like? Cheap, walkable to beach, deluxe room comes with microwave and fridge. AC worked, doors locked (make sure the latch catches before walking off). Staff very nice but obviously a little overwhelmed, probably need a few more helping hands. Pool looked well maintained and clean, didn’t have a chance to test it out. What’s not to like? Dirty old walkways and chipped paint. Rusting metal railings and stairs. Mattresses and pillows remind me of the ones we slept on at Bagram in transient housing waiting to catch a rotator flight downrange to Kandahar or Helmand. They weren’t nice either. Long term tenants smoking in their doorways, appearing to be strung out or hung over or both. My wife didn’t feel safe walking back from her parents’ room in the separate building (they don’t connect, and there are limited stairways). Checked room for bedbugs - thankfully no evidence found. Did see one flea, but that could have come in from outside on our clothes. Water pressure was very high, and hot was scalding - if you have children old enough to turn on the sink themselves, be warned. Oh and last thing - had to wait til 6 to check in because our room wasn’t cleaned yet. We have an 8 month old infant with us, and thankfully father-in-law’s room was available. Not an emergency, but very inconvenient and points either to poor management or short staffing or both.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi WesleyThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 Poor

Genise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed one night as family of 4 with teens before a cruise. Proximity to the port, beach, shopping, and food is great. The room was not clean, no hot water for showering or face washing. Door wouldn’t close unless pulled shut coming and going. It was okay for one night, but I’d never stay again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi GeniseWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

4/10 Poor

Olga

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Check in was after 9pm because they didn't have enough staff to clean rooms before 3pm
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Olga, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Ryan

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
Our group had 5 rooms. They all varied in terms of cleanliness and disrepair. However, nothing was so bad that we couldn’t stay. We were there for one night to sleep and for the price and location, it can’t be beat. None of us wanted to spend a lot on a hotel, and this place was cheap. The staff was very friendly and accommodated us quickly. The pool are was very pleasant and clean.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi RyanAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

6/10 Okay

Dawn

Travelled with family, Travelled with family and small children
Liked: Staff & service
Our room was right next to a room that had large dogs so they barked all day and some of the night. The staff super friendly and nice but outside cans were over flowing and had not been cleaned out while we were there. Plus was they were really close to the beach
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Dawn, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Latoya, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

2/10 Terrible

Candice

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room 265. It was humid in the room with obvious water damage in the bathroom. You could see mold/mildew growing on the walls. The front desk lady was super rude from the very beginning.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Candice, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Lobby closed early forcing us to sleep in car, AC didn’t work in room they gave us following day
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Anthony, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

marilyn

Liked: Cleanliness
Disliked: Staff & service
Front desk customer service was terrible & unaccommodating until the last day. Didnt deliver on what was guaranteed on reservation (first floor). No daily towels. Room was great tho.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Marilyn, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

Madisyn

Stayed 2 nights in Mar 2024

6/10 Okay

Bobby

Travelled with partner
Liked: Staff & service
Needed new bathroom door Tv had to warm up so we could watch tv Thought they would have hotel shampoo and body wash , but only hand soap. The location was great thou.So short walk to the beach and short walk to the strip .
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Bobby,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Tara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Tara,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 28, 2024
Hi Lisa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

Julie

Stayed 2 nights in Mar 2024

4/10 Poor

Frances

Travelled with family
Disliked: Cleanliness, staff & service, amenities
When we went into our room, it had not been cleaned, bed was undone with dirty used towels. When we went to change the room we had to downgrade to no microwave or fridge as all other rooms were not done either other than smoking rooms which i have two kids. The room i got for my parents, the ac didn’t work so they were moved next to a room where a ton of teenagers were staying and partied until 4 am even though they said quiet time was at 10. Very disappointed.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Frances,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

JULIE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 1 month ahead of time and paid completely in full. This was for a room with a kitchenette (with the intention of preparing meals during our stay). Arrived to be told our room was not available and we'd be put in another "downgraded" room (no kitchenette) because the hotel was under construction. Why could I not have received a phone call at any point ahead of time?? The room we were assigned had no working AC unit. We were told to unplug it and plug it in again to get it working. This did not help. Second floor, muggy, and hot (with bugs crawling all over the dresser) so we asked for another room. Placed in a room that had a working AC unit. The furniture was literally falling apart - nightstand was cheap particle board and crumbling. It smelled of must and mold. We both started experiencing allergy attacks in the night. We promptly moved hotels for the remainder of the vacation thanks to Expedia's fantastic assistance. You would be better off sleeping in your car than in this place. They close the lobby down from 11pm-7am because they are "short-staffed". So if you were to need anything in the night, too bad for your luck. RUN don't walk in the opposite direction of this disgusting hotel. We found out later that the rooms weren't "under construction" they were CONDEMNED due to poor conditions and mold!!
Stayed 3 nights in Mar 2024
Response from Nancy Y. on Mar 19, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Betzaida

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is the best but the office doesn’t have air conditioning poor employees working without a/c. Look like people living in the hotel. People smoking weed outside of the room.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Mark

Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Mark, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Okay

Ella

Travelled with family
Liked: Cleanliness, staff & service
close to port
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 19, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No service in the reception
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Katie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a cheap, no-thrills property that is good for a night or two stay. Everything in the room seemed clean, but the condition of the room and the property were a bit dated. There are restaurants and plenty of stores within walking distance. Popular bars & clubs are just a short Lyft ride away.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Mar 19, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Brigid

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible. I would not recommend this property to anyone.
Stayed 3 nights in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Christian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Internet terrible, microwave so dirty we refused to use. Bathtub would not drain and taps were opposite what it says so scalled myself. Property needs attention. Convenient to beach. Bathroom door doesnt lose. Im very tolerable but had to say somethi g. Regards
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Christian,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6-

10/10 Excellent

Raquel, monroe

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to this property many times and I always love coming back Cocoa Beach is one of my favorite destinations it's in a great location
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Raquel,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

S.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Initially booked a premium room (more space with full fridge and microwave. Could not check into room until 3. Got an early check in at 2:30 because I opted out for a basic room. And that’s what it was….basic….a small tv, a chair, 2 small beds, half a night stand, and a bathroom. $145. The AC didn’t work, the cable didn’t work, toilet paper thingy fell out of the wall! The manager, Hiedya (probably spelled that wrong)! Was very accommodating and upgraded me to a premium room. Was given the key cards and went to the new room and it wasn’t cleaned yet (5pm). So I waited and waited and waited. Shift changed, so I notified the new shift person, Amanda. Room still was not ready. Came back from playing putt putt, room was finally ready. (630ish). Long story short, the staff was very accommodating and pleasant. The beds were comfortable. And Jackie referred me to an awesome car service that transported me to the cruise terminal.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Traveler,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

6/10 Okay

Peter

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Peter, We are glad you enjoyed your stay!Maz K.#Team6

6/10 Okay

Joanne

Travelled with family
Liked: Staff & service
Loved that it was very close to beach ..beautiful pathway to beach. Didnt like that the person in next room smoked all night outside our room and all the smoke was coming in the room.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi JoanneWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Great location less than a 5 minute walk to the beach lots of places to eat and shop! Luckily my first 2 nights i had noone on either side of me. The last night i did on both sides and the noise was loud the walls are very thin!! My only major complaint is i asked for towels and the front desk said shed bring me some but never did....the pop machine took my money and no one was around to assist. Otherwise you get what you pay for. Fir the price and location i would probably dtay here again.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Michelle,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

Mohammad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I asked for a quiet room in the back, I got a noisy one facing the road. The motel didn't seem to have many people.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Mohammad,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Virginia

The location
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Virginia,Thank you for positively rating your stay!Lilith#Team6