122-132 Kennedy Esplanade, South Mission Beach, QLD
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, 100m from beach, beautiful views of Dunk Island, clean, neat and tidy, lovely pool area, large cmp kitchen area with enough seating, staff super friendly and helpful.
Some lights were not working, the bunk beds were illegal (no rail) and one ladder for both so had to climb into one bed to get to the other. The trundle beds brought in to replace the top bunk beds had terrible mattresses (even small child could feel every spring) so we had to move mattresses from the top bunk beds. Place was not full but caretakers said cannot relocate because it was full.
Saving grace = location, right on the beach (which is why we booked here) not again though.
Receptionist was super friendly, she upgraded us to a spa room and gave us some free avocados! Perfect beach position and the kids loved the pool. Super clean and we will definitely be back ⭐
With the beach across the road, it suited our needs perfectly. Friendly staff, with excellent service and continuous park information updates. Great for what we booked it for.
Staff were very friendly and attentive (Thanks Jo). Facilities were great, the villa we stayed in was very clean, tidy and cosy. The kids loved the bunk bed setup. We even had a wild cassowary swing by the park which was an awesome experience.
The park is a great place for families. Great pool. It's just across the road from a gorgeous beach and walking track. The park cafe has tasty, well-priced food and they make good coffee.
The park was lovely. Clean and tidy, staff were friendly and helpful. The shop and cafe onsite were very handy and the kids had the best time on the pool slide. We will be back.
Penelope
Stayed 1 night in Nov 2021
Response from BIG4 Tasman Holiday Parks - South Mission Beach on Nov 9, 2021
Thanks Penelope, we are so pleased that you and your family had such a great time here with us. We hope that you are planning your next visit soon. 😎
It was in a good position. Across from netted beach with a great onsite cafe. Nice pool area and staff very friendly. Cabin was a little bit tired looking but comfy enough. We had a problem with the fan as it only worked on 1 speed. There were new beachfront cabins but they were very expensive.
Robyn
Stayed 1 night in Oct 2021
Response from BIG4 Tasman Holiday Parks - South Mission Beach on Nov 3, 2021
Thanks Robyn, we are so pleased you had a good break here with us, and we look forward to welcoming you back again one day soon.
Great cabins, superb location, friendly staff that helped organise our snorkel trip to the reefs the next day.
Christine
Stayed 1 night in Oct 2021
Response from BIG4 Tasman Holiday Parks - South Mission Beach on Nov 3, 2021
Thank you Christine, we are so pleased that we were able to help with your trip to the reef, and that you enjoyed your time here with us. We are looking forward to seeing you back again one day soon.
8/10 Good
Michael
Travelled with family
Jul 5, 2021
Liked: Staff & service, room comfort
Spacious and well located
Spacious apartment with big kitchen.Could do with a little tlc but all in all well located for walking to restaurants/ lagoon/ esplanade, big shopping mall across the street.
Ideal for people without a vehicle.
Manager is friendly too.
Michael
Stayed 1 night in Jun 2021
Response from BIG4 Beachcomber Coconut HP - Guest Relations on Aug 17, 2021
Thank you Michael, we really appreciate you taking the time to share your great feedback and photo with us.
Lovely place, beautifully kept and friendly staff. Great spot right on the beach, uncrowded and pristine
Verified traveller
Stayed 1 night in Mar 2021
Response from BIG4 Beachcomber Coconut HP - Guest Relations on Mar 23, 2021
Thank you so much for sharing your lovely feedback. We are so pleased that you enjoyed your time here with us and we hope that it is not too long until we get to welcome you back again.
2/10 Terrible
Verified traveller
Jan 3, 2021
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Verified traveller
Stayed 3 nights in Dec 2020
Response from BIG4 Beachcomber Coconut HP Guest Relations Team on Jan 6, 2021
We are sorry that you have only given us a 1/5, however as this review is an Anonymous we are unable to follow up. Please feel free to contact us directly to discuss your stay with one of our team.
8/10 Good
Ondrea
Travelled with family
Oct 4, 2020
Liked: Cleanliness, staff & service
Ondrea
Stayed 3 nights in Sep 2020
Response from BIG4 Beachcomber - Guest Relations on Oct 7, 2020
Zag er nieuw uit mooie badkamer. Alles wat je nodig hebt. . Dichtbij zwembad, we konden de zee zien. Cassuari helaas niet gezien. Liep wel 1 keer over de camping. Maar was dus zo weer weg. Werden op de hoogte gehouden dat hij er was.