Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller from Guadalajara
Outstanding luxury resort for familiesPosted 7-Oct-2014
Pros: Everything, but mostly the excellent service.
Cons: Well: We did not want to leave.
Location: We tried a couple of very good restaurants outside: Casa Teresa (Italian) and Tuna Blanca (modern mexican)
Fantastic family friendly resort in Punta Mita. Every single member of the staff is perfectly trained to anticipate needs and desires, front-desk, pools, beach, cleaning crew, valet parking. The rooms are very good, do not expect flashy, we are talking discrete luxury. We stayed at an ocean front with a magnificent view. The food is simple and excellent. The activities are unique and surprising - for example: local fishermen bring the catch of the day, the chef expertly describes he fish and how it could be cooked and you pick your own fish to eat. We had a superb parrot fish ceviche for lunch! The beach activities are great and mostly included in the rate: boogy boards, kayaks, snorkel gear, and even fishing gear. There are two beaches available: one has bigger waves than the other. The infinity swimming pool is amazing, and what can top cold towels, evian spray, and ice-cream by very nice pool attendants. The "slow river" pool is a relaxing option. In sum: expensive but worth every cent.
for Everyoneby A verified traveller
Too busy and not enough attention was given to us.Posted 13-Apr-2014
Hotel was busy and understaffed. We felt neglected. Service and brand was compromised due to being overbooked and understaffed. Food is of poor quality and taste and VERY expensive. Our trip was definitely not a Four Season's exp!!
Recommendedby Dana from Jarvis
Disappointed for the moneyPosted 25-Feb-2014 on Hotels.com
While the hotel grounds are nicely kept up, we feel that the price for everything was outrageous. Quite honestly, we expected the accommodations to be out of this world but they weren't for the money we spent. I will say that the food was above average and the staff was very friendly. If we come back to this area, we will try the St. Regis.
by Megan from Texas
Nickeled and Dimed for Everything! Not worth itPosted 14-Jan-2014
Pros: Kids Club, Gym, Pool Service
Cons: Facilities, Food, Pricing
Location: Nothing that close...
I am a huge fan of the four seasons and we have stayed in at least 14 different properties. The Gold Standard of Excellence for us is the Hualalai on the Big Island. I have no issue paying a large sum of $$$ a night for a room as long as I feel I am getting value. Having said that the entire time I was at Punta Mita I felt I was getting Nickeled and Dimed for everything! Most annoying was that it wasn't quality!!!! At the resort there is a tax on every service along with the four seasons additional gratuity charge. So just add a significant additional cost onto all services and food. Once again if I felt the quality was there I wouldn't be so annoyed by this. The hotel is very secluded so there is limited access to other options for dining unless you want to drive 45 minutes to an hour to get to Puerta Vallarta. You are at the hotels mercy. I also didn't like how the hotel was so large and filled up with Business Groups. The Residence Club and the Lazy River added to the feel of being in a Mega Resort, which is not the kind of place I would chose to stay. The rooms and the hotel building itself were nothing special, for a luxury property. I felt I could have been staying in a Marriott or Hyatt based on the facility. The beach is nice but the water isn't great for swimming- this not being a deal breaker for me. I will say that the Kids Club had some fun activities planned, the game room was impressive and the pool staff were very good! Just overall NOT a good value.
for Familiesby A verified traveller
Amazing property and the most attentive staffPosted 24-Aug-2013
Had a fabulous time with my husband and 3 kids ages 8,6,4. Best game room ever!
by silvia from houston
Disappointing hotel, and placePosted 21-Jul-2013
Pros: Nice hotel if you stay in the villas, if not doesn't worth going!really boring hotel and surroundings
Cons: The hotel is too expensive for their offer. The food is horrible, except for the breackfast. Some paths smell horrible full of animal pu...
Location: No nice beach ,nothing to do, and the closest is puerto vallarta, which offers, a casino, one mall and souvenirs streets, not very nice!!
We expected a nice beach and it is full of stones, very painful to walk through the beach. There was nothing to do in the jotel, not even music!! And the area is nit nice, punta mita doesn,t offer anything and puerto vallarta, personally i didnt like it. The beach is only rocks, so it is not pleasant to go.. The food of the hotel is so expensive it worths paying a taxi to take you out to a restaurant. The beds are so soft that my husbband was in back pain for 3 days, and we left the hotel 2 days earlier as it wasn,t comfortable and boring...
for Everyoneby Lakers Fan from Los Angeles
Amazing, amazing, oh and amazingPosted 19-Jul-2013
Location: Stay at the hotel.
Great service, amazing views and wonderful amenities.
for Everyoneby TTG from washington
Pros: watching the sunset from the infinity pool
Location: a bit remote from the city but it was perfect for those of us who were looking for a secluded getaway!
You may need to splurge a little but it's well worth it!
for Everyoneby Kristie from Toluca Lake, Los Angeles, CA, USA
A Wonderful Get AwayPosted 30-Aug-2012
Loved our 5 night stay w/ Four Seasons Punta Mita! We had a one bedroom oceanfront with plunge pool. So private and perfect size for 2 people -1600 sq. ft. Bahia on the beach was our favorite restaurant, fresh grilled fish, veggies, salads! This our 2nd favorite Four Seasons Hotel as Bora Bora is still #1 with us.
for Everyoneby A verified traveller from Idaho
great tripPosted 7-Jun-2012
Pros: location, food, staff and KID'S CAmp
Location: on the beach
We loved our trip to Punta Mita . . . mostly due to the Four Seasons Resort. The staff and grounds were beautiful. Staff so helpful, without being annoying. The location and weather were awesome. We were there May 30th for a week. Where the Four Seasons really nailed it for us was with the Kid's Camp . .. our kid's loved it.