Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from California

Lovely setting with excellent accommodations and c

Posted 3-Jun-2015
Pros: Privacy, Friendly service
Cons: I thought "it would be nice if some "mellow"back round music was playing poolside".
Location: Si Senor restaurant was a great recommendation.
My husband and I were looking for a location we could spend several days relaxing in a quiet atmosphere and this was our 1st visit here. The 4 Seasons in Punta Mia exceeded our expectations. The accommodations were comfortable, clean and inviting. The food and drinks excellent and the service was OTT. I was blown away by the attention to detail by the house keeping service. They seemed to be reading my mind when it came to restocking beverages towels/toiletries all the way down to the fresh fruit selection. We really enjoyed the personal treatment given by Enrique, the activities director. He was knowledgeable on many levels and his kind demeanor was pleasant, a true asset to your service team. Thank you for a wonderful experience, we will definitely be back. Karen
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

5 Star Stay at The Four Seasons

Posted 19-May-2015
Pros: Service is second to none and the grounds are truly amazing.
Cons: It's a shame when 5 star hotels fall short with some of the room amenities - the irons always seem to be of the average kind - a small gripe.
As our first trip to Mexico and our first stay at the Four Seasons we weren't 100% sure what to expect. As soon as you arrive you realise this is paradise found. Warm, welcoming staff offer the best service you are ever likely to have, and the hotel grounds (within a gated community) sprawl with never ending lush greenery and inviting pools and beaches. The on-site restaurants are world class and the options for activities each day seem endless. The rooms are comfortable when you eventually peel yourself away from the pool loungers. Highly recommend and can't wait to go back.
Comment from Hotel Management
30-May-2015 by Thomas, Hotel Management
Thank you so much for your feedback which we will share with our staff here. See you soon again in Paradise. Best regards, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveller from Mexico City

Unique beach location in Mexico

Posted 6-May-2015
I had a great experience at the hotel. The Four Seasons staff is best in class and will cater to all your needs. My son had a ton of activities and never had a dull moment. The food is fantastic... A bit expensive but well worth the price..the beach is perfect and very clean.
Comment from Hotel Management
30-May-2015 by Thomas, Hotel Management
Thank you very much for the compliments. Our staff is our best asset. We are also focusing a lot on our children program. Any suggestions you have for us to improve, let us know as well. Kind regards, Thomas
3 out of 5
by A verified traveller

Great Location

Posted 5-Apr-2015
Pros: Location and landscape
Cons: Refurbishing rooms
Excellent for kids. Excellent beaches. Staff needs additional training but there are many exceptions. Front desk very courteous. Concierge some good some need training. Pool service requires new procedures and training. Nobody in staff recognized Expedia for upgrades even considering I am a returning customer of Four Seasons (5th time stay at a hotel of 4 seasons chain).
Comment from Hotel Management
30-May-2015 by Thomas, Hotel Management
Thank you for your constructive feedback and we are sorry we did not live up to your expectations in all areas. We will closely look at the areas that you mentioned, need improvement. We hope that we will have the opportunity to welcome you back. Thank you once again and kind regards, Thomas
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Mar-2015
Beautiful hotel, amazing staff! Everything was great! Would diffently reccomend it to my friends!
Comment from Hotel Management
30-May-2015 by Thomas, Hotel Management
Thank you for spreading the word about Four Seasons Resort Punta Mita. Please come back soon. Best regards, Thomas
5 out of 5
Recommended
for Families
by Jesus

This traveller left a rating score only Posted 10-Mar-2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveller from Dallas, TX

Quiet slice of paradise

Posted 12-Feb-2015
Pros: Location, food, and SERVICE
Location: golf, spa, horse back riding, surfing, kayaking, whale watching
My girlfriend and I are 29 years old and were looking for a quiet beach with amazing service to enjoy each other's company and this place was perfect. The service was second to none and the food was amazing. We also liked that we were the youngest people there so there wasn't any beer funneling or annoying kids running around. We went in February and had the run of the place. Anywhere we wanted to be on the beach was free and the best views at each restaurant were always available when we were seated. I highly recommend the Four Seasons in Punta Mita for anyone looking for privacy and impeccable service.
4 out of 5
Recommended
for Everyone
by A verified traveller from mexico

Agradable

Posted 29-Jan-2015
Lo único que no me gusto mucho fue la comida el bufet del desayuno esta pésimo para el precio hay otros hoteles que no son caros y están mejor
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2015
Almost too much staff. A little creepy. Other than that, perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller from CA

BabyMoon, total comfort and amazing service

Posted 17-Jan-2015
Punta Mita is a very peaceful place. Not only are the beaches gorgeous but the hotel is great. The service is beyond good. They seem to read you mind as to what you need. Little treats througout the day are passed around such as iced coffee, smoothies, fruit, icecream and endless supply of bottled water. The only thing to know is that if you are pregnant the hotel won't allow you to participate in any of the water activities. I know they are looking out for you but mostly they just need to protect themselves of any risks. It was frustrating but understandable. Overall we had a very memorable time at the Four Seasons.