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Reviews of Hotel Las Palmeras

3 out of 5
Hotel Las Palmeras
Avenida Las Palmeras Km. 63 1/2, Carretera San Salvador, Sonzacate

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Candida

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Look like motel smells dirty
Stayed 5 nights in Feb 2024

8/10 Good

Nicholas P Vacca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was very good, the hotel is centrally located, the restaurant was very good and the staff exceptional. The rooms are a little dated, they can use a microwave and a mini refrigerator. All in all is was a pleasant stay and if we had to the area again we would stay here.
Stayed 4 nights in Apr 2024

10/10 Excellent

Victorina

Stayed 14 nights in Feb 2024

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew, OAKLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will return! Loved this hotel!
Stayed 7 nights in Jan 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Jan 2024

2/10 Terrible

jose

Room smells like room, smells like sewage. Water leaking under sink
Stayed 2 nights in Feb 2024

10/10 Excellent

rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Rolando

It ok
Stayed 2 nights in Dec 2023

2/10 Terrible

Walter

Disliked: Cleanliness, amenities, property conditions & facilities
AC did not work for 2 days, even though I called to let them know I was arriving the following day super early. They still sold my rooms so I could not check in until 3 pm? I will be reaching out for compensation.
Stayed 4 nights in Dec 2023

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would go again
Stayed 6 nights in Oct 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly help full staff
Stayed 1 night in Aug 2023

8/10 Good

Iris, brentwood

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Breakfast is only 2 per room. Went to restaurant food was ok, dont don't exept a fancy hotel even though it has a casino. Unsure if they offer free wifi i was not informed.
Stayed 1 night in Mar 2023

10/10 Excellent

Teresa E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personal are very Friendly
Stayed 1 night in Feb 2023

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service
Need to update the rooms.
Stayed 2 nights in Jan 2023

8/10 Good

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Average hotel
Stayed 1 night in Dec 2022

4/10 Poor

Dinora

Travelled with family
Disliked: Cleanliness, amenities
Lastimosamente el primer dia que entre la habitación encontre una cucaracha, y lo reporte y en oa madrugada que me levante encontre otra cucaracha y dice que porque esta supuestamente fumigando

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and staff very friendly

8/10 Good

Jose

Liked: Staff & service, amenities, property conditions & facilities
The service was excellent

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was even better than what I expect it.
Very secure,clean in overal better than what I expected ,they offer a small continental breakfast.

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agréable et rassurant
Stayed 1 night in Feb 2024

8/10 Good

Pascal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé
Stayed 1 night in Feb 2024

6/10 Okay

Karl

Stayed 6 nights in Feb 2024

8/10 Good

Jorge

Stayed 1 night in Feb 2024

6/10 Okay

Rosa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Mariela

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
El hotel esta regular, luce mozderno y limpio Sin embargo la habitación podría mejorar El A/C si bien si funcionaba pero no se podía regular ni la temperatura nisiquiera la intensidad del flujo de aire estaba directo, el agua caliente no estaba funcionando, y gran parte de la mañana la piscina no estaba disponible por lo que ni la pudimos utilizar, no fue sino hasta que hicimos check out que finalmente la habilitaron, decepcionante la verdad. El restaurante ni se diga, pésimo servicio, a pesar de que al momento de hacer uso del restaurante éramos los únicos tardaron 1 hora en brindarnos nuestro pedido, que solamente eran una hamburguesa sencilla y un sándwich. Ojalá y mejoren esos problemas.
Stayed 1 night in Sep 2023

8/10 Good

Dave

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el Fácil acceso No me gusto que no tenía a la venta artículos básicos para un viajero frecuente
Stayed 1 night in Mar 2023

10/10 Excellent

Rolando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Herberth, Guatemala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente, nos llevaron el desayuno a la habitación sin problemas.
Stayed 1 night in Oct 2022

8/10 Good

Manuel Eduardo

Liked: Cleanliness, room comfort
Disliked: Staff & service
No existía una reserva a mi nombre ni confirmación en el counter. La reserva la hicimos vía electrónica y llevamos copia de confirmación y cancelación. De otra manera no había referencia de nuestro pago y reservación. Personal poco atento y amable.- Siempre es bueno ver sonreir al menos.