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Reviews of Executive Inn

2 out of 5
Executive Inn
314 Coliseum Dr., Snyder, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 140 reviews" "
Rating 8 - Good. 59 out of 140 reviews" "
Rating 6 - Okay. 13 out of 140 reviews" "
Rating 4 - Poor. 14 out of 140 reviews" "
Rating 2 - Terrible. 4 out of 140 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Lyss

Business traveller
Inexpensive, clean room. Breakfast not offered, if available. Sink damaged, but room was clean and bathroom was otherwise in good condition. The office building is worn and unimpressive. The rooms surround a large courtyard of gravel. It was windy and empty aluminum cans noisily blew around the courtyard.
Stayed 1 night in Feb 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Carolyn

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel did not look like the pictures. My tv and remote did not work properly. Half the channels were out and the remote didn't change stations properly. Television is my thing. I hate that the main stations that I watch didn't have any sound. I told the owner and they tried to switch me to the room next door but it had the same issues. The room was so much smaller than what I'm accustomed to staying in. The whole place was rundown. There was no bolt lock on the door. I made my complaints known and the owner was not concerned.
Stayed 5 nights in Nov 2023

10/10 Excellent

Dillon

Stayed 1 night in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from tina on Nov 4, 2023
Thank you s o much staying with us and gave us a opertunity to serve you. come back and see us again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Sydney

Stayed 1 night in May 2023

2/10 Terrible

Serena

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Nancee

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Don't know what to say....
The check in person was very nice. The room smelled terribly musty when I went in. There were small air fresheners but it wasn't helping too much. Took a while to get the TV on but had to unplug to turn it off. All the outlets had older model extension cords with no safety components on them. One of the bedside lamps had to be unplugged to turn off. There were no lights under the eaves and at night it was difficult to see the small steps and made it a trip hazard.
Stayed 1 night in Nov 2022

10/10 Excellent

Gabriella

Stayed 1 night in Oct 2022

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean but very basic facilities
Stayed 1 night in Aug 2022
Response from Sincerely, MP- Guest Relations Manager on Aug 9, 2022
Hello John, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a place to stay for a very short night. Pulling a boat behind us so it takes room to be able to park and there was plenty of room plus it was well lit up on the property. The room was very clean and the bed was very comfortable.
Stayed 1 night in May 2022
Response from MP - Guest Relations Manager on May 11, 2022
Hello Vickie, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Good

david

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Sincerely, ES- Guest Relations Manager on Mar 6, 2022
Dear David, Thank you for your excellent review on your stay in our hotel. We are doing our best to go above and beyond to ensure our guests have an amazing experience with us. We are looking forward to having you again as a guest in our hotel.

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities
Some infrastructure improvements are needed and some of the grounds need to be maintained.
Stayed 1 night in Jan 2022
Response from CM - Guest Relations Manager on Jan 23, 2022
Dear Russell, Thank you for rating us 4/5! We appreciate you feedback. We aim to serve to your satisfaction and we will use your feedback as an opportunity for improvement. We hope to see you again! Sincerely,

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property several times and always have gotten good service I would recommend this place highly..
Stayed 2 nights in Jan 2022
Response from CM - Guest Relations Manager on Jan 20, 2022
Dear Jessie, We are happy to know that we have served you to your satisfaction. We will always look forward to seeing you again. Thank you in advance for recommending us! Your loyalty to our hotel is greatly appreciated. Sincerely,

10/10 Excellent

Daniel

Stayed 1 night in Jan 2022
Response from CM - Guest Relations Manager on Jan 4, 2022
Dear Daniel, Thank you so much for rating us 10/10! Seeing that you were satisfied with the service and stay we have provided is satisfying to us, too. We will keep on striving to give our guests even more satisfactory accommodations. We look forward to seeing you again. Sincerely,

2/10 Terrible

Sheree

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
HORRIBLE PLACE - DON'T STAY THERE!
The ice maker was broken, the door dead bolt lock didn't work, the continental breakfast was suspended, the TV remote was broken, the mini fridge and microwave were in the clothes hanging area, the bed was rock hard, there was only one bath towel, the mini fridge froze my food and drinks.
Stayed 2 nights in Dec 2021
Response from CM - Guest Relations Manager on Jan 3, 2022
Dear Sheree, We would like to thank you for taking the time to provide us with your stay overview. We appreciate feedback from our guests because your input helps in our efforts be improving. The concerns that you shared have been made available to management for their review so that this issue may be addressed moving forward. Sincerely,

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for my trip. Staff advised where to go for supplies in town was helpful
Stayed 1 night in Jul 2021
Response from Daniel on Aug 18, 2021
Hello, Thank you for taking the time to write a review about our hotel,.It is good to know that you were pleased with your stay. you are most welcome, We really appreciate it. Again Thank you and have a wonderful day

8/10 Good

Scott

Stayed 1 night in Jun 2021
Response from Daniel on Jun 10, 2021
Thank you very much for taking the time and giving us your feedback. Thanks again and see you in future thanks and have a wonderful day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
I enjoyed my stay even though it was for a couple of hours of sleep I needed to hit the highways before it got nasty through the night but one thing well a few things which is not. A biggie there was no wash cloths or extra big towel bro dry with
Stayed 1 night in Jan 2021
Response from Daniel on Jan 13, 2021
Thank you very much for taking the time to give us your feedback. We really appreciate it. This kind of feedback keeps us going. See you again. Thank you and have a wonderful day.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
topping point for 2 day drive
Stayed overnight to break up a 16 hour drive.
Stayed 1 night in Sep 2020
Response from Daniel on Sep 21, 2020
Hello, Thank you for taking the time to write a review about our hotel,.It is good to know that you were pleased with your stay. you are most welcome, We really appreciate it. Again Thank you and have a wonderful day

8/10 Good

perry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Daniel on Sep 9, 2020
Thank you for your review of our property! I'm happy to hear that you enjoyed your stay. We look forward to having you as our guest again. Thanks

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Daniel on Sep 9, 2020
Thank you so much for taking the time and gives us your feedback. Have a wonderful da

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place bookable via Expedia in Jacksboro. Receptionist was not around at 3:30pm, had to wait 20 min, No internet at all, trash (mattresses, furniture, cables) all over the facility.
Stayed 1 night in May 2020
Response from Daniel on May 25, 2020
I would like to apologize for asking more info to your checking date and room number because we don’t see any checking under your name so we can find out room issues. All our customer's satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. due to concerns of COVID-19, we have temporarily closed lobby and breakfast services we have posted a sign on the main door.Thank you and have a nice day.

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Quiet, out of the way. Everything worked. Friendly staff.
Stayed 1 night in Jan 2020
Response from Daniel on Feb 3, 2020
Thank you so much for taking the time and gives us your feedback. Have a wonderful day.

4/10 Poor

Richard

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from Daniel on Dec 17, 2019
Thank you and have a nice day.

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night passing through on the way to New Mexico. The beds are hard, walls are paper thin, and train track very close, BUT the owners are friendly, and the room is CLEAN. I mean really clean. Fresh paint, clean carpet, and clean fresh bedding. Everything was spotless. We were unsure about the area and it was dark when we arrived, but the hotel felt safe. Breakfast is cereal and toast. Fresh coffee. We will definitely stay again next time we are passing through town.
Stayed 1 night in Nov 2019
Response from Dharmesh on Nov 28, 2019
Hello, Thank you for taking the time to write a review about our hotel,.It is good to know that you were pleased with your stay. you are most welcome, We really appreciate it. This kind of feedback keeps us going. See you again and hope everything ok for your ride. Again Thank you and have a wonderful day

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customers!
The room was very clean, comfortable, and affordable. The staff was friendly. They served whole milk for breakfast 😃! We are very satisfied with our stay at Executive Inn.
Stayed 1 night in Nov 2019
Response from Daniel on Nov 23, 2019
Thank you for your review of our property! I'm happy to hear that you enjoyed your stay. We look forward to having you as our guest again. Thanks

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from PINA on Nov 5, 2019
Thank you very much for tacking a time and give us your feedback. Have a wonderful day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I had a single room, king size bed. Had 2 fridges, a microwave. It was clean, had hot water in the shower. The only downside to the room, and as many have complained. NO TABLE. Not sure where your suppose to eat or do any paperwork but other than that it was great. Plus the price was super cheap. WIFI was fantastic to. I guess if I had to list any other downsides its that the main street that goes by the hotel is pretty noisy until traffic slows down.
Stayed 1 night in Nov 2019
Response from Daniel on Nov 5, 2019
Thank you for your review of our property! I'm happy to hear that you enjoyed your stay. We look forward to having you as our guest again. Thanks

6/10 Okay

Clarese

Stayed 1 night in Sep 2019
Response from pina bhakta on Sep 16, 2019
Thank you very much for tacking a time and give us your feedback. Have a wonderful da

2/10 Terrible

Moe, Orlando FL

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our towels and bedding were dirty and we totally regret staying there
Stayed 1 night in Aug 2019
Response from Daniel on Aug 15, 2019
Moe, I would like to apologize for asking more info to your check inn date and room number because we don’t see any checking under your name so we can find out room issue . All our customers satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.also we charge picture I D .Required for check -In.Thank you and have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and property, fast check in, parking lot well lit at night.
Stayed 1 night in Aug 2019
Response from pina bhakta on Aug 15, 2019
Thank you very much for tacking a time and give us your feedback. Have a wonderful day.

10/10 Excellent

idalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
I have stayed here several times and it has always been a great place to stay. My only complaint is that on at least three occasions including this one they fail to leave bathroom tissue so check your room on arrival. Overall, well worth the price.
Stayed 1 night in Aug 2019
Response from Daniel on Aug 6, 2019
Thank you for staying with us and giving us your feedback. We truly appreciate you sharing your thoughts with us so that we may continue to improve our guest experience. Again we're very sorry We will take your comments under consideration as we continually work to improve our guest experience. Thank you again for your review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Daniel on Aug 6, 2019
Thank you very much for tacking a time and give us your feedback. Have a wonderful day.

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Daniel on Jul 23, 2019
Thank you so much tacking a time and give us your feedback have a nice day.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Daniel on Jul 4, 2019
Thank you for your review of our property! I'm happy to hear that you enjoyed your stay. We look forward to having you as our guest again. Thanks

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here because it is quiet and clean I have never had a problem here.
Stayed 1 night in Jun 2019
Response from pina bhakta on Jun 3, 2019
Thanks for staying with us. And taking the time to give us positive feedback. We really appreciate it. see you soon on your next trip.

8/10 Good

Roshonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I was passing through and my car broke down. Everyone from the time I broke down til I left was very helpful and kind. This place was very clean and comfortable.. I would definitely recommend this place!!!!
Stayed 1 night in May 2019
Response from Daniel on Jun 3, 2019
Thank you very much for taking the time to give us your feedback. We really appreciate it. This kind of feedback keeps us going. See you again and hope everything ok for your ride. Again Thank you and have a wonderful day;

4/10 Poor

Cecilio

Disliked: Staff & service, property conditions & facilities, room comfort
The welcome was not comfortable and he was rude not very friendly
Stayed 1 night in Mar 2019
Response from Daniel on Apr 9, 2019
Thank you for taking the time to write a review about your recent stay at our hotel! We're very sorry that your experience at our motel . We will take your comments under consideration as we continually work to improve our guest experience. Thank you see you again for your review, have a wonderful day.......... manager and staff

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly and comfortable motel.
Lovely place, spotlessly clean. Only thing missing in room was a coffeemaker, that would have been nice. Cereal and muffins for breakfast. Only down side was the area, not a very good area, bit run down, and only place to walk to eat at night is Dairy Queen and that was not good. We have a motorcycle so dont like to take it out at night. Otherwise, the room was perfect and on the spacious side.
Stayed 1 night in Apr 2019
Response from Daniel on Apr 9, 2019
Thank you very much for taking time and give your feedback, see you again thanks. Executive Inn.

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price-wise for Snyder
Older property, but well maintained, complete with new locks. Breakfast was not good.
Stayed 2 nights in Feb 2019
Response from pina bhakta on Feb 23, 2019
Thank you very much for taking a time to give us your feedback. We really appreciate it. sorry for limited breakfast. Have a wonderful day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Daniel on Jan 10, 2019
Hallo, Thank you for taking the time to write a review about our hotel,.It is good to know that you were pleased with your stay. your most welcome, Thank you again and have a nice day.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities
Negatives: No coffee maker in room. No iron or iron board in room. Sheets had red stains. Breakfast very limited to cereal and muffins. Toilet papet is not provided unless you call front desk. Carpet is dingy. I would not stay again.
Stayed 2 nights in Dec 2018
Response from Tina on Dec 30, 2018
Thank you for taking the time to write a review about our hotel. The reviews are the way for us to keep doing the right things and improve where it is needed. . you were not pleased with your stay. We are also working to put coffee machine in rooms. sorry about iron or any extra after 9.30 service provide in front desk so sorry for inconvenience for extra service and we just serve continental limited items breakfast .Thank you and have a nice day and Happy new year.

4/10 Poor

lee

Liked: Staff & service
Disliked: Property conditions & facilities
disappointed
very spartan. towels were sub-motel6 quality. No way this motel deserved its' high rating.
Stayed 1 night in Dec 2018
Response from Daniel on Dec 25, 2018
Thank you for staying with us and giving us your feedback. We truly appreciate you sharing your thoughts with us so that we may continue to improve our guest experience. Again We're very sorry We will take your comments under consideration as we continually work to improve our guest experience.Thank you again for your review.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean, spider webs on fixtures, spider in refrigerator, used shampoo packets and soap in shower from previous user
Stayed 1 night in Dec 2018
Response from PINA on Dec 27, 2018
On behalf of our entire team, Working so hard we provide nice and clean room our guest, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure again pest control and our cleaning department working very best service for this property and we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Again sorry but ice machine is out of order due to freezing temperatures will be open 2nd week of march their is sign and sorry again we serve continental break fast. so please call us or provide me name and your info so we want look forward .Thank you and have a great day

8/10 Good

Amanda

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2018
Response from Daniel on Dec 19, 2018
Thank you for tacking time and give us your positive feedback for our property . see you again next trip have a wonderful day. Daniel