Lobby

Reviews of Econo Lodge

2 out of 5
Econo Lodge
86 9th Street Cir Ne, Sioux Center, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 326 reviews" "
Rating 8 - Good. 111 out of 326 reviews" "
Rating 6 - Okay. 22 out of 326 reviews" "
Rating 4 - Poor. 7 out of 326 reviews" "
Rating 2 - Terrible. 4 out of 326 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for a quick overnight stay. Clean
Stayed 1 night in May 2024
Response from Kaci Henkels - General Manager on May 8, 2024
Joan,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear your stay was up to par. We strive to provide the best we can for each and every guest. If there is anything else you wish to comment on, please feel free to reach out and let me know. Thanks again!

10/10 Excellent

Robyn

Stayed 1 night in Apr 2024

4/10 Poor

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Breakfast time from 6-930 was perfect and clean. The bathtub was the smallest bath tub ever no water pressure shows wood floors got carpet
Stayed 2 nights in Apr 2024
Response from Kaci Henkels - GM on May 2, 2024
Heather,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear you enjoyed the breakfast and the times of operation. We will look into the water pressure of the room you were in and see what we can do to fix that. Our head housekeeper is working on cleaning and replacing shower heads right now. We do have some rooms left with carpet. If you prefer the hardwood, we would love to be able to accommodate that if you were to stay with us again. Thanks again for the feedback.

10/10 Excellent

prince, washington

Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Convenient to everything. Dtaff was nice.
Stayed 1 night in Apr 2024
Response from Kaci Henkels - GM on May 2, 2024
Prince, Thank you for taking the time to write a review. We greatly appreciate your feedback. I will share your kind words with the staff and use them as encouragement to continue to provide the best service possible for every guest. Thanks again and we hope to see you the nest time you visit Sioux Center.

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Great n wonderful
Stayed 1 night in Apr 2024
Response from Kaci Henkels - GM on May 2, 2024
Robyn, Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. I am sorry for the late response. I usually get a notification when a review comes in and I did not. Thank you for the kind words. We are glad to hear your stay was great and wonderful. Thanks again and we hope to see you the next time you visit Sioux Center.

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,quite nice receptionist.
Stayed 2 nights in Apr 2024
Response from Kaci Henkels - GM on Apr 16, 2024
Elias,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear all went well during your visit. I will share your kind words with the staff and encourage them to continue to do the best they can for every guest. Thanks again and we hope to see you the next time you visit Sioux Center.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kaci Henkels - GM on Apr 8, 2024
Paula,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. We are glad see you enjoyed your stay with us and we hope to see you the next time you visit Sioux Center. Thanks again!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been more parking. Otherwise, very nice hotel.
Stayed 1 night in Mar 2024
Response from Kaci Henkels - GM on Apr 8, 2024
Kathleen,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear that, aside from the parking, you had a good stay. Usually our parking lot is not filled up so there has not been a reason to expand our parking lot. I will say, it is in the 5 year plan to do some work on our gravel section of the parking lot, so we are looking forward to maybe making some improvements there. Thanks again and we hope to see you the next time you visit Sioux Center.

6/10 Okay

Laurie

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Kaci Henkels on Apr 2, 2024
Laurie, Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. If you have anything in particular you did not enjoy about your stay with us, please feel free to reach out. Guest comments are what we use to make the needed improvements to ensure a comfortable stay for every guest. Thanks again

8/10 Good

Kevin

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Kaci Henkels - GM on Mar 1, 2024
Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. I will share your review with the staff and encourage them to continue to provide the best service possible. Thanks again!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been well-maintained throughout the years. It is clean, the breakfast was well stocked, and check in & out were smooth. I was disappointed by no condotioner available, however I did not ask the front desk for any, either. Maybe they would have had some upon request, as they did with a toothbrush when I forgot that at home. The side.door entrance did not work with the room key, but parking was not far from the main entrance.
Response from Kaci - GM on Feb 20, 2024
Stacey,Thank you for taking the time to write a review. We greatly appreciate hearing your feedback. We are so glad to hear you enjoyed so much about your recent stay with us. I will share your kind words with the staff and encourage them to continue to provide the best service possible for each guest. Removing the conditioner from the rooms was a hard decision. We switched to the bulk shampoo in the showers rather than the small bottles and so far that has been a much better option for us. We are considering bringing the conditioner back in the bulk bottles in the showers also. However, until then, we do have some stashed away behind the desk for guests who request it. Just an FYI for next time. And we sure do hope there is a next time! Thanks again for your review.

4/10 Poor

Scott

Stayed 1 night in Feb 2024
Response from Kaci Henkels - GM on Apr 2, 2024
Scott,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. If you have anything in particular you did not enjoy about your stay with us, please feel free to reach out. Guest comments are what we use to make the needed improvements to ensure a comfortable stay for every guest. Thanks again

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my needs
Stayed 1 night in Jan 2024
Response from Kaci Henkels - General Manager on Feb 1, 2024
Eileen,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to see all went well during your recent visit with us. I will share your feedback with the staff and encourage them to continue to prove the best service possible. Thanks again and we hope to see you the next time you visit Sioux Center.

8/10 Good

Chris

Stayed 1 night in Jan 2024
Response from Kaci Henkels - GM on Apr 2, 2024
Chris,Thank you for taking the time to write a review. We greatly appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Maggie, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maggie
Stayed 1 night in Jan 2024
Response from Kaci Henkels - GM on Feb 1, 2024
Maggie,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. We are glad to hear you enjoyed your visit and we hope to see you the next time you visit Sioux Center!

4/10 Poor

Ryan

Stayed 2 nights in Jan 2024
Response from Kaci Henkels - General Manager on Jan 20, 2024
Ryan,The you for taking the time to complete our online survey. We greatly appreciate your feedback. We are sorry to hear things did not go well during your stay. If there was something specific that stands out, please let us know so we can find a solution to the problem. Thanks again for the honest feedback.

8/10 Good

Verified traveller

Average
The mattress and pillows were extremely comfortable, but the remote for our TV did not work and there was a dirty towel in the bathroom.
Stayed 1 night in Jan 2024
Response from Kaci Henkels - GM on Jan 15, 2024
Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear you enjoyed the bed and pillows. I will be sharing your comments about the TV and dirty towel with the housekeeping staff. These are two things that should never be an issue at check in. I greatly apologize for the inconvenience. Thanks again and we hope to see you the next time you visit Sioux Center.

6/10 Okay

valentina

Travelled with group
I didn't like the check in time because i was there at 11.30am and had to wait until 2:00pm to get check in.
Stayed 1 night in Jan 2024
Response from Kaci Henkels - GM on Jan 15, 2024
Thank you for taking the time to write a review. We greatly appreciate your feedback. Our check in time is listed on all websites, including Expedia. 3:00 is a very standard check in time to most hotels. We do what we can to accommodate early check ins and get guests into their rooms as quickly as possible. Unfortunately, when we are busy, we need to give our housekeeping staff a little extra time to ensure rooms are cleaned properly. We apologize it took so long to get your into your room however we appreciate your understanding. Thanks again for the feedback.

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from Kaci Henekls on Dec 15, 2023
Mary,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback.

10/10 Excellent

Dianna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Nov 2023
Response from Kaci Henkels on Dec 15, 2023
Dianna,Thank you so much for taking the time to write a review. We greatly appreciate your feedback.We are so glad to hear you will stay again and we look forward to your next visit. Thanks again!

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Kaci Henkels on Dec 15, 2023
Joe,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. I will use this as encouragement for the staff to continue to provide the best service possible. Thanks again and we hope to see you the next time you visit Sioux Center.

8/10 Good

Mike

Stayed 1 night in Nov 2023
Response from Kaci Henkels on Dec 15, 2023
Mike,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. I will use your response as encouragement for the staff to continue to provide the best service possible. Thanks again!

10/10 Excellent

Tricia

Liked: Cleanliness, property conditions & facilities, room comfort
Well worth the $
Everything was clean. The staff was very friendly and helpful at check in and out.
Stayed 1 night in Nov 2023
Response from Kaci Henkels on Dec 15, 2023
Tricia,Thank you for taking the time to write a review. We greatly appreciate your feedback regarding your recent stay.We are so glad to hear all when well and the front desk was both friendly and helpful. Thanks again and we hope to see you the next time you visit Sioux Center.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Supplied everything we needed. Hard to spot at. Night.
Stayed 2 nights in Oct 2023
Response from Kaci Henkels - GM on Oct 25, 2023
George,Thank you for taking the time to write a review. We greatly appreciate guest feedback. We are glad to hear you were able to have everything you needed during your stay with us. We do apologize for having a hear time finding us at night. I will reach out and see what we can do to make out sign a bit brighter and more visible during those dark hours. Thanks again and we hope to see you the next time you visit Sioux Center.

8/10 Good

denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was really good from check in to check out. The only negative was water pressure but the bed was really comfortable.
Stayed 1 night in Oct 2023
Response from Kaci Henkels - GM on Oct 16, 2023
Denise,Thank you for taking the time to write a review. We appreciate your honest feedback. We are glad to hear mostly all was well during your recent visit with us. We do apologize for the water pressure and I will share this with our maintenance department and see if there is something we can do to improve that. Thanks again and we hope to see you if you happen to visit Sioux Center again.

10/10 Excellent

Alanna

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was polite and helpful, the rooms were clean and the breakfast was yummy!
Stayed 2 nights in Oct 2023
Response from Kaci Henkels - GM on Oct 16, 2023
Alanna,Thank you for taking the time to write a review. We greatly appreciate your positive feedback. We are so glad to hear all went well during your stay with us. I will make sure to share your kind words with the staff and encourage them to keep up the good work. Thanks again and we hope to see you the next time you visit Sioux Center.

8/10 Good

Jen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable needed a microwave
Stayed 4 nights in Sep 2023
Response from Kaci - GM on Oct 16, 2023
Jen, Thank you for taking the time to write a review. We greatly appreciate your feedback.We are glad to hear the room was clean upon your arrival. I do apologize for not having a microwave in every room. We do have one in the breakfast room available for guest use at any time. If you happen to stay with us again, let us know you need a microwave and we will do out best to get you in a room that does have one provided. Thanks again and we hope to see you in future.

10/10 Excellent

James

Travelled with family
Accommodated two separate reservations with the best price. Good staff communication. Good price. We will be back!
Stayed 1 night in Oct 2023
Response from Kaci Henkels - GM on Nov 13, 2023
James,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are so glad we were able to accommodate your needs and reservations. We do our best to make sure no matter the situations, guests are able to relax and not have to worry about anything on the back end of things. Thanks again and we look forward to seeing you again in the future!

10/10 Excellent

Leta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Kaci Henkels - GM on Sep 27, 2023
Leta,Thank you for taking the time to write a review. We greatly appreciate your honest feedback. We are so glad to hear all went well during your recent visit with us. Thanks again and we hope to see you the next time you visit Sioux Center.

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kaci Henkels - GM on Sep 18, 2023
Stephanie,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. We are glad to hear, for the most part, your visit when well. If there was anything in particular you could like to comment on, please feel free to reach out and let us know.Thanks again and we hope to see you the next time you visit the area.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very kind and super helpful
Stayed 1 night in Aug 2023
Response from Kaci Henkels - GM on Aug 31, 2023
Ryan,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are so happy to hear you were able to enjoy a clean room as well as a helpful staff. I will use your kind words as encouragement to continue to strive for the best service possible. Thanks again and we hope to see you the next time you visit Sioux Center.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good Breakfast
Stayed 4 nights in Aug 2023
Response from Kaci - GM on Aug 15, 2023
Richard,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are so glad to hear you enjoyed our breakfast options while staying with us. Thanks again and we hope to see you the next time you visit Sioux Center.

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kaci - GM on Aug 15, 2023
Tamara,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. We are glad to hear all went well while staying with us and we hope to see you again soon!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Aug 2023
Response from Kaci Henkels - GM on Aug 3, 2023
Jon,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear you had a good visit and found the value you paid equal to the value of the hotel. We hope to see you again the next time you visit Sioux Center.

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kaci Henkels - GM on Aug 3, 2023
Marcus,Thank you for taking the time to write a review. We greatly appreciate your feedback regarding your recent stay. We are happy to hear that all went well while staying with us. We hope to see you again soon!

8/10 Good

Lisa

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, as was the staff. Food was yuck.
Stayed 1 night in Jul 2023
Response from Kaci Henkels - GM on Aug 3, 2023
Lisa,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear you found the hotel as well as the staff to be up to standards. I will encourage them to continue to provide the best service they can for each guest. As far as breakfast goes, we appreciate your feedback. If there is something we can do differently please let us know. We have done what we can to go above and beyond what is expected for our brand and we enjoy hearing what guests like and don't like so we can continue to improve our options. Please feel free to reach out and like me know your suggestions. Thanks again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean, and a great price!
Stayed 1 night in Jul 2023
Response from Kaci Henkels - General Manager on Jul 27, 2023
Thank you so much for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear you enjoyed your visit with us and we look forward to seeing you again soon!Thanks again!

10/10 Excellent

Aubury

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Very spacious clean rooms.
Stayed 1 night in Jul 2023
Response from Kaci Henkels - GM on Jul 24, 2023
Aubury,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear you enjoyed your visit with us and found your room spacious and clean!We hope to see you again soon!

8/10 Good

Melissa

Stayed 1 night in Jul 2023
Response from Kaci - GM on Aug 15, 2023
Melissa,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. We hope all went well while staying with us and hope to see you again soon! Thanks again!

10/10 Excellent

Jax

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kaci Henkels - GM on Jul 24, 2023
Jax,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback. We are glad to see you enjoyed your visit with us and hope to see you again soon.

10/10 Excellent

Barbara

Travelled with family
Friendly staff and clean room
Stayed 1 night in Jul 2023
Response from Kaci - GM on Jul 18, 2023
Barbara,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are glad to hear you enjoyed your stay with us and we look forward to seeing you again soon!Thanks again!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice motel. Looks like new
Stayed 1 night in Jul 2023
Response from Kaci - GM on Jul 18, 2023
Walter,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are happy to hear you enjoyed your stay and we hope to see you next time you are in town. Thanks again!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Kaci - GM on Jun 12, 2023
Robert,Thank you for taking the time to fill out a survey. We greatly appreciate getting feedback from our guests. We are glad to see all went well while you stayed with us and we hope to see you again the next time you come to Sioux Center.

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Kaci - GM on May 31, 2023
Maksim,Thank you for taking the time to write a review. We greatly appreciate your feedback. We are happy to hear all went well while staying with us. We hope to see you again the next time you visit Sioux Center.

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stay
Stayed 1 night in May 2023
Response from Kaci Henkels - GM on May 24, 2023
Diane,Thank you for taking the time to write a review. We love getting feedback from our guests. I will share your words with the staff and encourage them to continue to provide excellent service. Thanks again and we hope to see you the next time you are in Sioux Center.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Room was clean. Good breakfast
Stayed 1 night in May 2023
Response from Kaci Henkels - General Manager on May 22, 2023
Thank you for taking the time to write a review. We greatly appreciate getting feedback from our guests. We are happy to hear the staff was friendly, your room was clean upon arrival and the breakfast was satisfactory. Thank you for the kind words and we hope to see you again the next time you are in Sioux Center.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kaci Henkels - General Manager on May 22, 2023
Janet,Thank you for taking the time to fill out a survey. We greatly appreciate hearing from our guests and we are glad to hear all went well during your visit with us. We hope to see you again the next time you visit Sioux Center. Thanks again!

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kaci Henkels - General Manager on May 22, 2023
Beth,Thank you for taking the time to fill out a survey. We greatly appreciate your feedback regarding your recent visit with us. We hope to see you the next time you visit Sioux Center. Thanks again

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class Reunion Trip
We had a short two night stay for a class reunion . The front desk people were quite helpful when we had to change rooms the second night. The beds were comfortable and clean. The breakfast was much nicer the second morning, with yogurt and boiled eggs, and a better fresh fruit selection.
Stayed 1 night in May 2023
Response from Kaci Henkels - General Manager on May 22, 2023
Stanley,Thank you for taking the time to write a review. We are glad you found the front desk helpful and we were able to accommodate your room needs. I will share your feedback with the housekeeping staff regarding the cleanliness for your room upon arrival. We apologize for failing to provide all breakfast items during your first night, however we are glad we could get them all our the next night.

10/10 Excellent

SHARON

Stayed 2 nights in May 2023
Response from Kaci - GM on May 31, 2023
Sharon,Thank you for taking the time to fill out a survey. Your feedback is very important to us and we will use it as encouragement to continue to provide the best service we can. Thanks again!