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Reviews of Nakajimaya Grand Hotel

3.5 out of 5
Nakajimaya Grand Hotel
3-10 Koyamachi Aoi-ku, Shizuoka, Shizuoka

Reviews

8.2

Very good

Rating 10 - Excellent. 82 out of 222 reviews" "
Rating 8 - Good. 98 out of 222 reviews" "
Rating 6 - Okay. 23 out of 222 reviews" "
Rating 4 - Poor. 14 out of 222 reviews" "
Rating 2 - Terrible. 5 out of 222 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities
Is was that bad we left and went to another hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Christine

Stayed 2 nights in Nov 2023

4/10 Poor

Annie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here after a wedding in Shizuoka. Good location and easy access to transportation and other routes. Small rooms but enough for a solo traveler.
Stayed 2 nights in Nov 2023

6/10 Okay

Mikaila

Liked: Staff & service
Some decent shops and food within walking distance.
Stayed 1 night in Sep 2023

8/10 Good

Glen, Port Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elegant old style hotel with very good service apart from the strange room cleaning and servicing practices. Breakfast was very enjoyable and the room was good with excellent bedding and space. The pillows were very good. The lady at reception, Ms O’hara, was very attentive and helpful and she provided excellent recommendations about a number of things. She spoke extremely good English and this was an advantage. The location is very handy for the trains and buses as well as restaurants, shopping and night life. They don’t have any cable channels and the rooms do not have a safe.
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good. Breakfast was delicious.
Stayed 1 night in Oct 2019

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shizuoka JKS
Great location from train station & in centre of town. All easy walkable, great hotel
Stayed 2 nights in Oct 2019

8/10 Good

sonia lamia

Liked: Cleanliness, staff & service
Fine hotel for one night
Fine for an overnight visit to the city
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had great experience Enjoy my time at this hotel
Stayed 2 nights in Jul 2019

8/10 Good

Fran, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a fantastic breakfast. I really wanted tea and coffee facilities in my room.
Stayed 1 night in Nov 2018

8/10 Good

Carmin, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and accommodating. The room was comfortable and clean. A bit of a strange location in the city, but the hotel seemed to follow through with quality.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central comfortable would recommend for anyone visiting Shizuoka
Stayed 2 nights in Oct 2018

8/10 Good

Hideki, London

Liked: Cleanliness, staff & service
歓楽街の中にありながら、ちゃんとしたシティホテルでした。勿論、居酒屋はじめ各種お店がすぐ近くにあり便利でした。 室内の浴槽も余裕があるサイズでしたし、多少の古さはありましたが、総合満足です。
Stayed 1 night in May 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Mar 2024

8/10 Good

Satoko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応が親切で、朝食が美味しいです。
Stayed 2 nights in Mar 2024

8/10 Good

TAKAYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

MASAHIRO

Business traveller
Liked: Cleanliness, staff & service, room comfort
歴史を感じさせる立派なホテルでした。　朝食も手作りオムレツを提供するレベルのホテルなので、しっかりした歴史があるのでしょう。 ただ施設は若干の古さは感じさせますが、総じて満足でした。
Stayed 2 nights in Feb 2024

10/10 Excellent

しげる

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
格式がある。 朝食は最上級。 また宿泊したい。
Stayed 1 night in Feb 2024

10/10 Excellent

Sunmie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It's very closed to Shizuoka St. only taking 7 minutes on foot. Little bit old but very clean and well managed. The staff are super kind and nice. Easy to find a fine restaurant and shopping place nearby. Will stay at this hotel if I visit Shizuoka again.
Stayed 2 nights in Feb 2024

8/10 Good

SHIGERU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Hideyasu

Business traveller
Disliked: Cleanliness, staff & service
泊まるだけと割り切るのであればOK
Stayed 1 night in Feb 2024

6/10 Okay

くみこ

Liked: Cleanliness
朝食のオムレツが美味しかった
Stayed 1 night in Feb 2024

6/10 Okay

EIJI

Business traveller
Liked: Cleanliness, staff & service, room comfort
楽しみ
改装中でした。綺麗になるので楽しみです。
Stayed 1 night in Jan 2024

10/10 Excellent

Hiromi

Stayed 1 night in Jan 2024

8/10 Good

AKEMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

HIDEYUKI

Business traveller
Liked: Cleanliness, staff & service, room comfort
満足。
大浴場はないが部屋のバスタブは大きてく満足。朝食が良い。
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Stayed 1 night in Jan 2024

8/10 Good

ひろゆき

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Fumihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ai Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Takashi

Stayed 1 night in Dec 2023

4/10 Poor

Masahiko

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
少し老朽化しているので、リノベーションは避けられないだろう。場所や老舗度は高いが
Stayed 1 night in Dec 2023

10/10 Excellent

Suzuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

くみこ

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

??

Liked: Staff & service
従業員は、落ち着きのある感じの方たちが多く。物腰が丁寧。
Stayed 1 night in Oct 2023

6/10 Okay

ゆみこ

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
建物が古いので，部屋もそれなりでした。(写真が良すぎました) フロントの方は，人により対応がまちまちです。宿泊者情報を記載する紙を，投げるように出すのは，よろしくないと思います。 朝食のオムレツは美味しい！いろいろなところで作ってもらいましたが，中島屋さんのオムレツが一番でした。ご馳走様でした。
Stayed 1 night in Oct 2023
Response from ゆみこ様 on Oct 15, 2023
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。チェックイン時の対応不快な思いをさせてしまい申し訳ございません。今後も多くの方に選ばれるホテルになるようサービス改善が出来る様努めて取り組んでまいります。また、朝食オムレツのご評価ありがとうございます。調理スタッフも励みになります。静岡お越しの際はスタッフ一同お待ちしております。フロント　加藤

8/10 Good

yuzuru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

mikio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Eri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
위치와 서비스는 좋았습니다!
위치가 일단 역과 가까운 것이 가장 큰 장점이었습니다. 그리고 번화한 거리도 멀지 않고 바로 앞에 맛있는 라멘집이 있어요! 나나야 녹차집도 가깝구요~주변에 이자카야도 많습니다! 저는 1인실에 묵었는데 매우 좁아서 딱 캐리어 하나만 놓을 수 있더라구요 ㅎㅎ,,침대는 2박했는데 정리해주시지 않았고 나머지는 리필해주시고 화장실도 정리해주셨습니다. 침대보가 보풀이 많이 일어나있어요. 창문은 열리지 않았습니다.
Stayed 2 nights in Sep 2023

4/10 Poor

MIEKO

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
2泊しました。チェックイン チェックアウト共にお預けサービスを利用させて頂きましたがスタッフさんが気持ちよく、ホテル自体は古くカードキーでもありませんが清潔感はありベッドもとても良かったです。 駅近で移動しやすくドンキも近いので飲料水として炭酸水が欲しい私には買いに行きやすく良かったです。 また静岡に行った時にはこちらにお世話になりたいです。
Stayed 2 nights in Sep 2023

8/10 Good

MASASHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

KYO

Liked: Staff & service, amenities, property conditions & facilities
テレビのリモコンの汚れが気になった それ以外はOK
Stayed 2 nights in Sep 2023

8/10 Good

DAISUKE

Stayed 1 night in Sep 2023

8/10 Good

TAMAKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from 中島屋グランドホテル on Aug 26, 2023
この度は御宿泊頂きありがとうございました。またのお越しをお待ちしております。中島屋グランドホテル　堀口