Absolutely excellent hotel, easily the best I’ve stayed within Eastern Asia. Staff at door and front desk were lovely and accommodating, even receiving a free upgrade for our stay. Front door man was always willing to order our taxis and have a morning chat. Cleaners did an excellent job. Room was lovely, free mini bar highly appreciated. Is in excellent walking distance to every major attraction, masses of shopping and restaurants within a short distance. Location was always bustling, as most of Shanghai is, but you couldn’t hear any noise from the rooms. Everything about the hotel was ideal, however the excellent location comes out on top! You are really in the heart of the city and we frequently walked a maximum 30 mins to all our daily activities. We stayed for nearly 2 weeks and didn’t want to leave! Would definitely recommend and would absolutely return again if in Shanghai.