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Reviews of Shangri-La Qiantan, Shanghai

5 out of 5
Shangri-La Qiantan, Shanghai
551 Haiyang West Road, Pudong, Shanghai

Reviews

9.8

Exceptional

Rating 10 - Excellent. 24 out of 27 reviews" "
Rating 8 - Good. 3 out of 27 reviews" "
Rating 6 - Okay. 0 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and polite. Amanda served us well during our stay.
Stayed 1 night in May 2024

8/10 Good

will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Sherry, Clemmons

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this hotel. Highly recommend.
Stayed 3 nights in Apr 2024
Response from Cherry Liu on May 3, 2024
Dear Valued Guest,Warmest greetings from Shangri-La Qiantan, Shanghai.Thank you for your kind words. It's our pleasure to have chance to service you.Hope to see you next time.Should you require further assistance, please do not hesitate to contact us.Yours sincerely, Cherry LiuCustomer Sales Executive Shangri-La Qiantan, Shanghai E. reservations.cnsha004@shangri-la.com T. +86 21 20659888West Hai Yang Road Pudong District Shanghai 200124, China

10/10 Excellent

Oli

Liked: Cleanliness, staff & service, property conditions & facilities
Cood
Stayed 1 night in Mar 2024

8/10 Good

Santos, San Diego

Stayed 1 night in Mar 2024

10/10 Excellent

Xiao Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staying
Nice staying! The staff are super friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Nazim, Moscow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel that is not located in the very center, but it is easy to get to the center - the metro is nearby. and you have to understand that this is Shanghai with a population of 25 million people. It's better to be away from the city center
Stayed 4 nights in Nov 2023

10/10 Excellent

Makmur

Stayed 2 nights in Oct 2023

10/10 Excellent

Belia

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Buffet Breakfast lots of choices
Stayed 3 nights in Jul 2023

10/10 Excellent

Shihchun

Stayed 3 nights in Feb 2024

10/10 Excellent

ILMO

Stayed 1 night in Jan 2024

10/10 Excellent

Suei-Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Nai Kwan Addy

Stayed 1 night in Nov 2023

10/10 Excellent

ZHAOKUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

KA WAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not very clean, I can see some hair on the floor
Stayed 2 nights in Aug 2023

10/10 Excellent

LINAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Aug 2023

10/10 Excellent

LINAN

Stayed 1 night in Aug 2023

10/10 Excellent

Zixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Wong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

YUN LAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for business stay
Wonderful stay with nice staff
Stayed 1 night in May 2023

10/10 Excellent

SIWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023