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Reviews of Jin Jiang Hotel Shanghai

4.5 out of 5
Jin Jiang Hotel Shanghai
No. 59 Mao Ming Road ( S ), Shanghai, Shanghai

Reviews

8.4

Very good

Rating 10 - Excellent. 309 out of 766 reviews" "
Rating 8 - Good. 315 out of 766 reviews" "
Rating 6 - Okay. 91 out of 766 reviews" "
Rating 4 - Poor. 35 out of 766 reviews" "
Rating 2 - Terrible. 16 out of 766 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Moxi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 10 nights in Mar 2024
Response from PR on Apr 15, 2024
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

Chuen man

Stayed 2 nights in Feb 2024
Response from PR on Mar 29, 2024
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

Bing

Liked: Amenities
Pretty comfortable and quiet👍
Stayed 1 night in Jan 2024
Response from PR on Jan 22, 2024
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

8/10 Good

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2023
Response from PR on Jan 15, 2024
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience staying at Jin Jiang Hotel . The shower room water pressure was excellent with a separate bath and shower system. The staff at morning buffet restaurant were fantastic and very well trained , they were always eager to serve and help. I would stay at this property again in the future. If you are looking for a high end Hotel with a reasonable price, I highly recommend it.
Stayed 12 nights in Dec 2023
Response from PR on Jan 15, 2024
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from PR on Jan 2, 2024
尊敬的客人：感谢您选择上海锦江饭店并给予我们好评！我们非常高兴地从您的反馈中了解到您对此次入住体验感到满意。非常期待您再次光临！祝您身体健康阖家幸福！

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty comfortable to stay. Special like the people that prefer to quite, to keep Privacy needs. If the Stuffs of the front desk could to keep smiling face, that will be Perfect!
Stayed 1 night in Dec 2023
Response from PR on Dec 27, 2023
Dear Guest：Thank you for staying Jinjiang hotel! Your comments are paid high attention by hotel management. Hotel will try the best to improve our service to meet guest's expectation. We are looking forward to having your here again .

8/10 Good

Zhihui

Stayed 2 nights in Dec 2023
Response from PR on Jan 2, 2024
尊敬的客人：十分感谢您选择上海锦江饭店！您的意见就是对我们最好的鞭策与激励，我们将不断努力为您及所有宾客提供更优质的服务！真诚期待您的再次光临。

4/10 Poor

Victor

Business traveller
Liked: Staff & service, property conditions & facilities
wonderful location!
Stayed 4 nights in Dec 2023
Response from PR on Dec 8, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

2/10 Terrible

Ying, San Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has unbearable smell; breakfast price is not justified for its price and also need go very early in order to get the full menu, as they will not refill the empty dishes…not recommended, will not come back again!
Response from PR on Nov 2, 2023
Dear Guest：Thank you for staying Jinjiang hotel! Your comments are paid high attention by hotel management. Hotel will try the best to improve our service to meet guest's expectation. We are looking forward to having your here again .

4/10 Poor

Yulong

Travelled with family
Overall, the Facility is too old.
Stayed 9 nights in Oct 2023
Response from PR on Nov 2, 2023
Dear Guest：Thank you for staying Jinjiang hotel! Your comments are paid high attention by hotel management. Hotel will try the best to improve our service to meet guest's expectation. We are looking forward to having your here again .

10/10 Excellent

Zhen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a state guest hotel before millennium and sited off the Huai Hai Road, one of most famous commercial streets in Shanghai.
Stayed 3 nights in Oct 2023
Response from PR on Nov 2, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

2/10 Terrible

Leyong

Disliked: Property conditions & facilities
This hotel is extremely dirty, the room carpet has stained on most of the part you can see, the bathroom shower place is so small and old, to be very honest it’s not worth the money I paid
Stayed 5 nights in Oct 2023
Response from PR on Oct 18, 2023
Dear Guest：Thank you for staying Jinjiang hotel! Your comments are paid high attention by hotel management. Hotel will try the best to improve our service to meet guest's expectation. We are looking forward to having your here again .

6/10 Okay

bin

Liked: Cleanliness, staff & service
Stayed 18 nights in Sep 2023
Response from PR on Oct 16, 2023
尊敬的客人：十分感谢您选择上海锦江饭店！您的意见就是对我们最好的肯定及激励，我们将不断努力为您及所有宾客提供更优质的服务！真诚期待您的再次光临。

8/10 Good

Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from PR on Oct 12, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

4/10 Poor

Mario

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Please read it before booking
Rooms are no air conditioning, very hot. Carpets too dirty, smell very bad! Not recommended at all.
Stayed 2 nights in Oct 2023
Response from PR on Oct 10, 2023
Dear Guest：Thank you for staying Jinjiang hotel! Your comments are paid high attention by hotel management. Hotel will try the best to improve our service to meet guest's expectation. We are looking forward to having your here again .

10/10 Excellent

Sueanne S H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from PR on Oct 7, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

Ching

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel with Style and Perfect Location
I am a world traveler and a Shanghai born New Yorker. Staying at Jin Jiang hotel for more than 30 days, I enjoy the comfort mess, great location, and good service. The hotel managers and the staffs are friendly and helpful. When I was young, I came to visit a friend at the Jin Jiang Hotel with my family. It was a huge deal to enter the hotel at that time. The hotel kept the traditional decor with new renovations. The garden is lovely. I recommend Jin Jiang Hotel.
Stayed 5 nights in Sep 2023
Response from PR on Oct 7, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

VLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from PR on Oct 7, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

8/10 Good

Wei Min

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Carpet are stained in the room
Stayed 5 nights in Sep 2023
Response from PR on Sep 28, 2023
Dear Guest：Thank you for staying Jinjiang hotel! Your comments are paid high attention by hotel management. Hotel will try the best to improve our service to meet guest's expectation. We are looking forward to having your here again .

10/10 Excellent

Andrew, Leamington Spa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic to be back at the JinJiang after three years away with no international travel. So warm and comfortable, a positive oasis in a bustling neighbourhood. Great to see the former Indian restaurant being remodelled. Look forward to investigating it next time.
Stayed 3 nights in Sep 2023
Response from PR on Sep 28, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

LUCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with a lot of memories for Shanghainese. Great place to meet families and friends and to have a nostalgia meal.. Highly recommended!
Stayed 16 nights in Sep 2023
Response from PR on Sep 25, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

8/10 Good

Haibin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the update
Stayed 2 nights in Sep 2023
Response from PR on Sep 21, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

christinmark

Stayed 3 nights in Sep 2023
Response from PR on Sep 19, 2023
尊敬的客人：感谢您选择上海锦江饭店并给予我们好评！我们非常高兴地从您的反馈中了解到您对此次入住体验感到满意。非常期待您再次光临！祝您身体健康阖家幸福！

8/10 Good

Christoph S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from PR on Sep 5, 2023
尊敬的客人：十分感谢您选择上海锦江饭店！您的意见就是对我们最好的肯定及激励，我们将不断努力为您及所有宾客提供更优质的服务！真诚期待您的再次光临。

10/10 Excellent

Pei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Aug 2023
Response from PR on Aug 30, 2023
尊敬的客人：十分感谢您选择上海锦江饭店！您的意见就是对我们最好的肯定及激励，我们将不断努力为您及所有宾客提供更优质的服务！真诚期待您的再次光临。

10/10 Excellent

Yuejun

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2023
Response from PR on Aug 22, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from PR on Aug 3, 2023
尊敬的客人：十分感谢您选择上海锦江饭店！您的意见就是对我们最好的肯定及激励，我们将不断努力为您及所有宾客提供更优质的服务！真诚期待您的再次光临。

2/10 Terrible

yuan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from PR on Aug 3, 2023
尊敬的客人：十分感谢您选择上海锦江饭店！您的意见就是对我们最好的肯定及激励，我们将不断努力为您及所有宾客提供更优质的服务！真诚期待您的再次光临。

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage Charm
This is my 2nd stay at this hotel . Very good location, spacious room .
Stayed 5 nights in Jun 2023
Response from PR on Aug 3, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

zhe min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from PR on Aug 3, 2023
尊敬的客人：十分感谢您选择上海锦江饭店！您的意见就是对我们最好的肯定及激励，我们将不断努力为您及所有宾客提供更优质的服务！真诚期待您的再次光临。

10/10 Excellent

Yi qun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 7 nights in Jun 2023
Response from PR on Aug 3, 2023
Dear Guest：Thank you for your comments! We look forward to welcoming you back again on further visits.

6/10 Okay

HEPING

Stayed 5 nights in May 2023
Response from PR on Aug 3, 2023
尊敬的客人：十分感谢您选择上海锦江饭店！您的意见就是对我们最好的肯定及激励，我们将不断努力为您及所有宾客提供更优质的服务！真诚期待您的再次光临。

10/10 Excellent

REN

Stayed 2 nights in May 2023

10/10 Excellent

MAO SEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

LI

Stayed 3 nights in Apr 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 19 nights in Apr 2023

2/10 Terrible

Andrea

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Would rate 0/5 stars for service. Our room filled up with second hand smoke from a smoker next door while we were sleeping. The hotel said this was common and that nothing could be done. They were not apologetic at all and did not compensate us in any way. They offered a "free breakfast" but then revoked it. Lack of concern that two of my family members have asthma and breathed in the smoke all night. Hotel itself is dated. Only perk is that location is convenient. I'd recommend you to stay across the road at the Okura Garden Hotel.
Stayed 5 nights in Apr 2023

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location and stunning hotel. It feels like old shanghai glam and dated in the most fabulous way. It’s clean and the rooms are big with helpful staff on premises. Highly recommend it was a fantastic hotel and would most certainly stay again.
Stayed 7 nights in Apr 2023

10/10 Excellent

Kang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and people there are quite friendly.
Stayed 8 nights in Mar 2023

8/10 Good

Baoqi

Liked: Cleanliness, staff & service, property conditions & facilities
its ok
Stayed 3 nights in Mar 2023

8/10 Good

Qing, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located at central of the city,very convenient for all of visitors. I like the vantge style and services.
Stayed 3 nights in Feb 2023

8/10 Good

Ying li

Stayed 6 nights in Dec 2022

6/10 Okay

Weiqun

Air conditioning not working
Stayed 5 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Hotel Manager on Oct 28, 2020
尊敬的客人：感谢您对我们酒店的喜爱，十分期待您的下次光临！我们会一如既往以优质产品和热情服务来回馈您的支持与信赖。

8/10 Good

Wenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Hotel Manager on Sep 21, 2020
尊敬的客人：感谢您对我们的点评，真心欢迎您再次光临！

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2020
Response from Neil on Apr 11, 2020
尊敬的宾客：非常感谢您对我们酒店的支持，我们将不断改进，衷心希望能有机会为您带来更加美好的入住体验！

10/10 Excellent

G.Hu, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel not new but it was gorgeous. The room also clean and comfortable.
Stayed 3 nights in Jan 2020
Response from neil on Jan 12, 2020
Dear Guest： Thank you for your comments! We look forward to welcoming you back again on further visits.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Hotel Managerment on Dec 14, 2019
尊敬的顾客： 感谢您的评价，欢迎您再次光临

10/10 Excellent

Hiroyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Neil on Dec 9, 2019
尊敬の客:ご評価ありがとうございます、またご来店お待ちしております。