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Reviews of ibis Shanghai Lianyang

3 out of 5
ibis Shanghai Lianyang
300 Fang Dian Road, Shanghai, Shanghai

Reviews

6.6
Rating 10 - Excellent. 35 out of 329 reviews" "
Rating 8 - Good. 109 out of 329 reviews" "
Rating 6 - Okay. 113 out of 329 reviews" "
Rating 4 - Poor. 39 out of 329 reviews" "
Rating 2 - Terrible. 33 out of 329 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

4/10 Poor

Elsie

Disliked: Cleanliness, property conditions & facilities, room comfort
The toilet and walls look dirty.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Support my business trip near SIBT, Comfortable for our trip
Stayed 2 nights in Sep 2019
Response from lili on Sep 8, 2019
Dear guests, thank you for your stay and comments, looking forward to your next visit, wish you a happy life.

6/10 Okay

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from ling on Aug 23, 2019
Dear guest,thank you for your coming and comments.

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2019
Response from ling on Jun 28, 2019
Dear guest,thank you for your coming,best wishes.

2/10 Terrible

Verified traveller

Stayed 5 nights in Jun 2019
Response from ling on Jun 28, 2019
Dear guest，thank you for your support all the time.All staff of the hotel will receive every guest with more professional and enthusiastic service.Wish you good health and a happy life.

10/10 Excellent

Ms. A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot near a plaza with great food court. Five minute walk to metro station.
Stayed 3 nights in Jun 2019
Response from Rongzhen Shen on Jun 28, 2019
Dear guest，thank you for your support all the time.All staff of the hotel will receive every guest with more professional and enthusiastic service.Wish you good health and a happy life.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at good location
The location is great, around 10 mins walk to the underground. There is also a new department store next to the hotel with restaurants and a super market. Good service and lobby area. The breakfast is ok compared to the money paid. Some improvements can be made on the sewage system which stink the toilet and the air conditioning in some room not working properly.
Stayed 2 nights in May 2019
Response from ling on May 21, 2019
Dear guests, thank you for your check-in and comments. We always believe that good reputation must come from the most sincere comments and recommendations of the guests, and we are also honored to provide you with the best quality service. And I'm sorry for the bad check-in experience. We will feedback your suggestions to relevant departments and look forward to your visit again

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and comfortable
Hotel is near eateries and shopping centre.
Stayed 3 nights in May 2019
Response from ling on May 6, 2019
Distinguished guests, thank you for your stay and comments.Best wishes.

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Good. Supermarkets and eateries nearby.
Stayed 1 night in Apr 2019
Response from ling on May 2, 2019
Dear guest，thank you for your check-in and comments.Every city has its own reasons to be missed.Every hotel has its own sweet and warm memories,I hope IBIS is the warnest and the most unique one in your memory.Please come back and visit it often.Best wishes.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel looks messy. They try to give a hipster or millenial look but looks trashy. The walls of the floors are worned out. The toilet system had its flaws and had to use alternative methods to flush.
Stayed 1 night in Apr 2019
Response from ling on Apr 22, 2019
Dear guests, thank you for your check-in and comments. I'm sorry for the bad check-in experience brought to you due to our negligence. We will certainly strengthen the training of our staff，we are looking forward to seeing you again.

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from ling on Apr 12, 2019
Dear guest，thank you for your stay and comments，we look forward to seeing you again.

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, nice food around, courteous staff
Stayed 1 night in Mar 2019
Response from ling on Mar 23, 2019
Dear guests, thank you for your recognition and comments on the hotel, looking forward to your visit again, I wish you a happy life and smooth work.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
There was hardly any English speaking staff at reception. AS PER MY BOOKING I WAS OFFERED FREE MINI BAR SERVICE PER DAY BUT IT WAS REFUSED AT THE HOTEL.
Stayed 4 nights in Mar 2019
Response from ling on Mar 9, 2019
Dear guest，thank you for yourcomments on the hotel，we will strengthen the training of staff skills，we are looking forward to your visit again，wish you a happy life.

6/10 Okay

Xiaohua

Liked: Cleanliness
Disliked: Property conditions & facilities
Checked in and found half of the bathroom missing. Changed room and found half of the bathroom door absent too. Moved into the third room, the shower hear fell down to my feet. The hotel design is the same as other ibis but the maintenance is nightmare. Cleaness is not bad. Staff are friendly.
Stayed 2 nights in Feb 2019
Response from ling on Mar 5, 2019
Dear guest，we are very honored to get your comments，we will return your visit with more quality service，I wish you a smooth work，happy life.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from 玲 on Mar 7, 2019
尊敬的客人您好，期待您的再次光临。

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2019
Response from ling on Mar 7, 2019
尊敬的客人您好，期待您的再次光临。

8/10 Good

Denis

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good location, good price, good service.
Location was really good, nearby metro station and many food restaurants. Hotel is as comfortable as the price you're paying can offer, overall just good. I did not like that the room smelled a lot like smoke.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from ling on Oct 27, 2018
Dear guest, thank you for your comments on the hotel. Looking forward to your visit again. Wish you a happy life!

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2018
Response from ling on Oct 26, 2018
Dear guest，thank you for your comments on the hotel.Looking forward to your visit again.Wish you a happy life!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from ling on Oct 18, 2018
Thank you very much for your stay and comments.We are committed to providing you with a kind and thoughtful check-in experience and sincerely look forward to your visit again.

8/10 Good

chan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to shopping centres and eateries.
as it is close to shopping centres and restaurants, we could buy our groceries and food easily.
Stayed 1 night in Oct 2018
Response from Ling on Oct 16, 2018
THANK YOU

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here
Hotels. Com state there is an iron in the room, there is not, room is mouldy and disgusting, no air or extraction, fan is broken. Door key card did not work so they tried to give me a different room
Stayed 5 nights in Sep 2018
Response from ling on Oct 16, 2018
I am so sorry，we will try to improve。

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
OK ish hotel, great location - 300 metres away from the metro line no.9. The hotel is adjacent to a shopping mall where you can find plenty of restaurants.
Stayed 2 nights in Jul 2018

6/10 Okay

Deepak

On the first day of arrival, they gave a very shabby room on the ground floor saying that they do not have any other room. In the evening also, they said that they have no other room, but when I insisted for a change of the room, they alloted me a room on seventh floor which was good.
Stayed 2 nights in Jul 2018

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for Business Trip in Pudong District
It's a good choice for a business trip in the Pudong area. There is a shopping mall, supermarket and restaurants just nearby. It's great there is a washing machine, dryer and Iron if you stay more than 1 week.
Stayed 4 nights in Jul 2018

4/10 Poor

Piotr

Disliked: Staff & service, property conditions & facilities
Very smelly place - not bad location. For sure not staying there again.
Stayed 1 night in Jun 2018

8/10 Good

Gordon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly and helpful. For example, my friends required extra mineral bottled water, the staff gave it to us without any charges.
Stayed 6 nights in Jun 2018

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Shanghai Lianyang hotel is located near eateries and supermarkets where food is easily accessible. If I am bored, I could also catch a movie at the nearby shopping centres.
Stayed 6 nights in Jun 2018

10/10 Excellent

Sushil manickam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom is small
Overall of the hotel is not bad. The only thing is that the bathroom is very small
Stayed 3 nights in Apr 2018

6/10 Okay

David

Disliked: Property conditions & facilities
Strategic location
The hotel just less than 2km away from the New Shanghai Exhibition Center, and there are a hypermarket and some other shopping mall within walking distance.
Stayed 4 nights in Apr 2018

4/10 Poor

boey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Tanniya, toronto, on

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude Staff and cold room
I booked a queen bed room; they didn’t have it and instead of apologizing she was ignorant and rude to me. The room had a thermostat; and a heater. Amazing right? No cause the heater turns off the moment you want your room about 12 degrees Celsius.
Stayed 1 night in Jan 2018

8/10 Good

Artyom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
Very helpful staff, location was good too, otherwise the rooms were quite small as in all other Ibis hotels in China. Even though it was written on the booking page that 3 people can sleep in the room, it had only 2 single beds, and no more space for an addition one. so we had to book another single room.
Stayed 4 nights in Nov 2017

8/10 Good

Neo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ibis Shanghai Lianyang
Right beside this hotel is a mall, and across the road is a market which has a lot of western fast food such as mcdonalds, KFC, etc. The room is clean and comfy. Staffs are friendly and their internet service is good. I would recommend this to my friends who maybe visiting Shanghai.
Stayed 3 nights in Dec 2017

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pleasant stay
Booked in a double Bed, found the Double Bed small, had to be transferred to a Single queen, receptionist accommodated me, room was nice for me , could not get the heater to work though but temperature was acceptable
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has basic amenities. The rooms were clean and front desk was generally helpful. Great location with a shopping area across the street
Stayed 1 night in Nov 2017

8/10 Good

NGUYEN DUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location hotel for business
Near and convinient to exhibition, there's a bus service at door of hotel to exhibition just 10RMB, restaurants & coffee around. Receptionist is helpful. Will come and stay next trips
Stayed 3 nights in Nov 2017

8/10 Good

KEH MING

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel & will stay there next year..
Stayed 6 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Close to shopping and eating
Convenient location but not close enough to subway stations, Easy excess to a lot of restaurants and shopping malls and supermarkets.
Stayed 3 nights in Sep 2017

6/10 Okay

HWEE ENG

Newly Renovated
The whole hotel was just newly renovated. The hotel lobby looks much more comfy and better than previous. The room look refreshed with wall paper and new curtains. But shocked to know that there is no air ventilator in the toilet since after the renovation. So it is difficult to get our clothes dry in the toilet after wash. And a bit disappointed that online TV service was no longer available. Luckily there is free wifi in the room and the speed is good. Overall the hotel facility and comfort is improved after renovation.
Stayed 7 nights in Sep 2017

6/10 Okay

Bhupesh

Disliked: Staff & service, room comfort
Rooms were different then my last year visit. They have made renovation but made it worst place to stay. Room was small, no place for movement or for luggage. No closet for clothes. No proper toiletries. Only positive thing about the hotel is Local Area.
Stayed 5 nights in Jun 2017

6/10 Okay

THE, THAILAND

CLOSE TO SHANGHAI EXPO
Hotel is near fair ground ( Shanghai Expo ) & opposite Thumb plaza.Location is good near Layla Plaza so enough food & area is pretty clean.Not good for holiday with family but it is a value for money for Business travellers who have to visit the exhibition as both buyers & suppliers & just need the room to sleep only.Breakfast is absolutely horrible - don't waste time on it.Might as well go to Starbucks around the corner.I would never bring my family to saty in this hotel as you have call girl cards placed at your door without fail everyday.

8/10 Good

janice

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to many things
Only problem I had was no hot water. But the weather was hot so I didn't mind the cold water. Room wasn't excellent but good enough

6/10 Okay

Juliet Ye, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smoking and moldy smell throughout the stay
the room smells and I know the hotel cannot control but there are so many people smoking inside their rooms or in corridors. I specifically requested a non-smoking room on a non-smoking floor, and the receptionists told me, people smoke, they can do nothing about it. It is more of stay or leave, it's up to you.

4/10 Poor

Richard, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities
Pathetically poor maintenance
This is the most disgusting hotel I've ever stayed at. On my floor there was water leakage right outside the elevator, along with a massive mold patch on the corridor ceiling. My room had a bare patch of wall which was covered up by the curtains, but the bits of dried paint on the desk -- which were never wiped off over my four-night stay -- gave it away. The floor was dusty and the bedding had some hair presumably left by previous guests, which suggests the cleaners weren't doing their jobs properly. Also concerned by those "special service" cards that were slipped under the door every day, despite the fact that one would need a room key to operate the elevators. Overall, a surprisingly shocking experience for such an international hotel brand. Can't recommend this place.

6/10 Okay

Gabor

Disliked: Staff & service, property conditions & facilities

6/10 Okay

kok Ping, singapore

Simple hotel
Just for a quick stay, nothing much to comment so dont expect too much, suitable for a quick stay.