Do not recommend
Washer worked, dryer was broken. They had to bring us more towels because we couldnât wash & dry them, & the companyâs cleaning lady picked up our laundry & did it for us after we complained that we needed a dryer & they said they couldnât fix the dryer until a few days later... they tried to accommodate this one need as we expressed this was our biggest concern... I wouldnât leave such a negative review if there werenât so many other things wrong with the cabin, & their response was that they were knowledgeable of these things but havenât had time to fix these things because itâs been busy. IMO if youâre paying Thousand of dollars for your stay then you should have all things in good working condition & that is not what we experienced here!
Listed with 3 TVs in living room, 1 of which is broken, &thereâs one remote that controlled both TVs, which can be annoying when trying to change a channel or turn on a movie on only one TV. The toilet constantly ran water. Breaker for bedroom 1 kept tripping so the lights/fan/outlets didnât work in there. The beds in the loft creak SO bad.
Not sure if this is normal but the hot tub water was merky/green the first day we got there & the duration of our stay... it was listed on their instructions that the pool maintenance would come on Sunday, but they came on a Tuesday & only serviced the pool. Pool heater did not work so it was freezing, and the dehumidifier in the pool room did not work so it was insanely humid in there. AC doesnât work in there so itâs extremely hot & humid, yet cold water in the pool. The ceiling was also falling in on the pool room. & the control box outside the pool room had hanging wires that were taped together. The back doors from the pool room do not open because the locks were so rusty. We dealt with the merky hot tub water & got in the hot tub most of the trip instead. Surround sound did not work in the theatre room, & the lights do not dim. There was a lot trash & a kitchen knife that looked like it came from the knife block in the kitchen, all off the back balcony, whoever maintenances the property doesnât appear to clean up the back end of the house.
They Claimed they sent somebody 3 times to fix these things (&more)but we didnât answer, There was no communication to us about that.. so we proceeded to tell them to send somebody without us there, & that didnât happen.