We booked a twin room but requested to change to a room for three around 3days before we we due to check in. This has already been agreed by the hostel and we just left with making the extra payment upon check in. But during check in, they suddenly said that the room for 3 is not available. Reason being is that they suddenly have a lot of reservation. And they then suggested us to move to the dormitory room which we definitely disagree as the reason of booking there is for private room and private toilet. Hence, we ended up in a twin room from our first booking with an extra mattress which reduces our movement space.
Secondly, the room totally doesn't look like the one in the picture. The room was extremely small. The picture shows and even the description says that there's Refrigerator, microwave and toiletries. And the way the picture say and the description say is that it's in the room. However, when we got in, it was an apartment split into 2 rooms aka 2tenants. The kitchen is a shared kitchen between the 2 rooms.
And there's no toiletries supplied in the room. Hence, we had shop for it.
Overall, i'm very very disappointed with the experience although the location is good. But I don't think there will be a second time unless there's no other places to stay at/