Outdoor pool, pool umbrellas, sun loungers
Check availability

Reviews of Sarinande Hotel

3 out of 5
Sarinande Hotel
Jl. Sarinande No.15, Camplung Tanduk, Seminyak, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 176 reviews" "
Rating 8 - Good. 84 out of 176 reviews" "
Rating 6 - Okay. 38 out of 176 reviews" "
Rating 4 - Poor. 7 out of 176 reviews" "
Rating 2 - Terrible. 4 out of 176 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020
Response from Erick on Apr 9, 2020
Dear Guest, Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

6/10 Okay

Linda, Edmonton Canada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool. Staff friendly and helpful. Great for the price. Main concern are the roads/paths to and from the hotel. Did not feel safe especially after dark because of traffic, broken cement and rocks, and poor lighting at night.
Stayed 16 nights in Feb 2020
Response from Erick on Feb 22, 2020
Hi Linda, Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Coordinator).

6/10 Okay

Verified traveller

Liked: Staff & service
Central Seminiak. Friendly staff The hotel is a bit old and run down.
Stayed 2 nights in Jan 2020
Response from Erick. on Feb 5, 2020
Dear Guest , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

8/10 Good

Jehna

Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Don't expect a lot.
The hotel condition is old so don't expect more than a poor accommodation. The location is not good and is isolated. At night the street is really dark (not danger at all, but really dark). The room was noisy and the water in the shower and tap was salty. Brekkie was limited and not even worth.
Stayed 1 night in Dec 2019
Response from Erick. on Jan 2, 2020
Dear Guest , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

2/10 Terrible

Steve&Brenda, Adelaide

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The photos shown are old and the premises and facilities in particular the "Deluxe" room we booked was appalling to say the least. Its actually the same room pictured in one of the promo pics. Dirty and moldy shower and bathroom. Loose floor tiles that move under your feet in room, linen smelled old and not freshly cleaned at all. The stairs to the room are bouncy, floors unlevel and just a shambles. The pool area is okay but far from what you see in the pics. We arrived late at about midnight so we didnt have much a choice but to crash the night.... we had breakfast in the morning which was "ordinary" and staff not interested in serving you at all. Anyway cut a long story short we decided then and their that we were going to book other accommodation elsewhere and forfeit our remaining 7 nights... THATS HOW BAD WE FELT IT WAS.
Stayed 4 nights in Dec 2019
Response from Erick on Jan 2, 2020
Dear Steve , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize may we not exceeding your expectations during your stay. Your satisfaction is very important to us. I hope that you will consider staying with us again, so that we can have another chance to provide you with a superior experience. Kind regards, Erick (e-Commerce Manager)

8/10 Good

Leonardus j

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central great value
Stayed 4 nights in Nov 2019
Response from Erick on Nov 19, 2019
Dear Mr. Leonardus, Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well received. Needs flat plates fir bread at breakfast
Stayed 1 night in Oct 2019
Response from Erick. on Nov 5, 2019
Dear Marianne , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very pretty garden and pool. Handy to beach and shops (within walking distance). We were on first floor and the stairs were dodgy. The shower had very poor pressure and sometimes didn't work at all. The staff were quick to come to fix it though. TV was very small in what was quite a large room.
Stayed 4 nights in Oct 2019
Response from Erick on Oct 29, 2019
Dear Guest , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean, tidy, and the breakfast was fresh and hot very nice. Staff friendly and helpful. Room clean and tidy. Only issue was Hotel in back street and to get to 7up store was quite a walk. Also no close shopping, or restaurant outside you hotel. That was a bit of let down, as we like to try different eat outs, massage etc, but if you want to be quite it certainly was the place to stay. Streets to dark to be walking around at night, and signs saying watch out for BAG SNATCHERS. But if you wanted a rest that the place to go. We did enjoy it there even though quick trip for dentist only. I have been to Bali 3 other times and this part of Seminyak little quiet.. But not complaining it is what it is, we still enjoyed.
Stayed 1 night in Oct 2019
Response from Erick. on Oct 24, 2019
Dear Guest, Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet, close to beach and shops, friendly staff
Stayed 14 nights in Sep 2019
Response from Erick on Oct 14, 2019
Dear Guest, Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to an amazing beach and very nice hotel
Stayed 6 nights in Oct 2019
Response from Erick. on Oct 14, 2019
Dear Guest, Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, small, clean hotel, good service however the area is dirty and too busy. Good beach access however the beach is dirty and not very attractive at all. The hotel is good value for the money.
Stayed 9 nights in Sep 2019
Response from Erick on Sep 27, 2019
Dear Guest , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

4/10 Poor

Vinay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
The hotel is in a tin down state. Tap water is salty, so you can't even take a proper shower! Location is good if you are after the beach. But it's quite problematic if you want to go to main Street as the roads to hotel are narrow and vehicles will often cause a jam even for pedestrians.
Stayed 3 nights in Sep 2019
Response from Erick. on Sep 15, 2019
Dear Vinay , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Beach and Restaurants
This was a holiday with friends over 50's. I found the staff friendly and helpful. The location was a short walk to both beach and a little longer walk to Restaurants and Bars down the "smelly" road. A small variety shop is nearby for supplies. We needed to change rooms due to no hot water, the King Beds where the 2 king single mattresses met was uncomfortable, the pool was good, breakfast was lovely (although i did miss my bacon or a sausage) but they had eggs cooked in many ways for you, cereals (a bit sweet i found), fruit, cakes, croissants, juices and coffee tea. Friends also staying there had very low water pressure in their shower. For 2 nights there was a techno music festival on that went to early hours of the morning that did keep some friends awake. The bathroom lighting could be brighter and the shower pressure was fine although when fixing the hand held shower in its wall cradle it would have been better if it pointed down rather than out. Overall it was a good stay with Drink Service from fridge to 10pm.
Stayed 7 nights in Jul 2019
Response from Erick. on Jul 22, 2019
Dear Mr. Craig , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us, to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant 3 star hotel .An old but pleasant pool .The staff were very friendly and I enjoyed the breakfast .Pleasant room too .
Stayed 3 nights in Jan 2019
Response from Erick. on Jun 18, 2019
Dear Guest , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce Manager).

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Erick. on May 28, 2019
Dear Mr. James, Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel. I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce).

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Erick. on May 25, 2019
Dear Mr. James , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel. I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce).

4/10 Poor

Nikki, Perth WA

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were not advised that the pool in this property was under construction. The pool had been emptied and was being re-tiled with large screens around which intruded on our view from the room. If we had known about this we would never have booked the hotel. We left after 2 nights and didn't return having to pay for other accommodation elsewhere.
Stayed 8 nights in Apr 2019
Response from Erick. on May 4, 2019
Dear Mr/s. Nikki , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel. I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce).

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The swimming pool was being restored and we were not advised prior to booking . Noisy room as well stayed one night instead of two
Stayed 2 nights in Apr 2019
Response from Erick. on May 3, 2019
Dear Guest, Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel. I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce).

10/10 Excellent

Christoffel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !!
Excellent location, super efficient and friendly staff. I certainly recommend this hotel for first timers in Bali.
Stayed 6 nights in Mar 2019
Response from Erick. on Mar 16, 2019
Dear Mr. Christoffel , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel. I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards, Erick (e-Commerce).

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The staff are lovely and the buffet breakfast great value. Nice big towels for poolside as well and lovely gardens and bookcase. The phone in our rokm did not work....no big deal at all and the tv was less than impressive, but that also is not a deal breaker.
Stayed 2 nights in Feb 2019
Response from Erick (e-Commerce). on Feb 20, 2019
Dear Mr/s. Lindsay , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel. I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards,

10/10 Excellent

Maggi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 3min walk to the beach. Hotel is clean and staff are very friendly and helpful. Excellent for the price. Would like to stay again next time in Bali.
Stayed 7 nights in Feb 2019
Response from Erick (e-Commerce Manager) on Feb 14, 2019
Dear Mr/s. Maggi , Greetings from Sarinande Hotel ! Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us.. Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future. In closing we would like to thank you for choosing Sarinande Hotel. I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards,

8/10 Good

Rambo, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Good place for the money. Some hotel Staff should have been more helpful - asked two different people for water to my room and never got it.
Stayed 4 nights in Nov 2018
Response from Erick. on Nov 19, 2018
Dear Mr. Rambo, Thank you for your feedback, we really appreciate it. we hope you will happy to coming back for your next visit to our Hotel.

4/10 Poor

Mersina, Perth

Disliked: Cleanliness, property conditions & facilities
Our room smelt and was quite unbearable, just happened to open the mini fridge and there was water in the bottom of the fridge. Not sure if this is why it smelt. Asked to change rooms which they did but having the air con on low all afternoon and night didnt make much difference. Close to beach which was great and breakfast was ok.
Stayed 1 night in Nov 2018
Response from Erick. on Nov 17, 2018
Dear Mersina, Warmest greeting from Sarinande Hotel. Thank you for the feedback, we happy to hear that. we will develop our ability to get better results.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Erick. on Oct 22, 2018
Thank you for your reviews

6/10 Okay

Goh, Singapore

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2018
Response from Erick. on Oct 22, 2018
Thank you for your reviews

8/10 Good

Sandie

Good location, nice and quiet, small and intimate. Staff friendly and helpful. Balinese owned and run.
Stayed 14 nights in Sep 2018
Response from Erick on Oct 11, 2018
Thank you for the feedback, we really appreciate it.

8/10 Good

Andrew

Great hotel. Enjoyed my stay there
Stayed 1 night in Sep 2018
Response from Erick. on Sep 15, 2018
Thank you for the feedback, we appreciate it.

10/10 Excellent

Nina

Great service! Worth the value!
Check in was easy and a complementary drink. We needed help with the safe and calling a taxi and the staff was ready to help us within min. Also breakfast was included! It is a bit far from nightlife. Would defiantly book again.
Stayed 1 night in Aug 2018
Response from Erick on Aug 25, 2018
Thank you for the feedback, we appreciate it. and we will waiting for your next visit.

8/10 Good

Dale, Melbourne, Australia

Liked: Cleanliness, staff & service
Hotel staff are very friendly and helpful. Location was perfect. 3 minute walk to beach and 10 minute walk to Seminyak Square. If you're after a luxury stay this is not the place. I really just used it as a base. The aircon was sufficient. The room although very clean is dated and the water pressure was terrible in the shower. TV but no English channels. Breakfast was mainly small buffetwith fruit and pastries tea coffee juice and noodles. You could order eggs to your liking and they were fine. The pool area is quite dated and needs a few repairs but great for a cool off. The price I paid for 15 nights was very reasonable for what you get. So if you just need a room in a handy location that is clean and friendly, The Sarinande will suit just fine.
Stayed 15 nights in Jul 2018
Response from Erick on Aug 15, 2018
Thank you for the feedback, we appreciate it. We always waiting for your next visit to our Hotel.

10/10 Excellent

Linda, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodation which met our needs for our first stay in Bali. A short 150m walk to the beach, walking distance to restaurants and shopping. The staff were friendly and we were thrilled with our visit. Thankyou Sarinande!
Stayed 3 nights in May 2018
Response from Erick on May 30, 2018
Thank you for the feedback, much appreciate for it.

10/10 Excellent

Carol-ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaseful hotel 2 minute walk from Beach
We loved our stay. Friendly helpful staff. Central to everything. Lovely quiet and relaxing place to stay.
Stayed 10 nights in May 2018
Response from Erick on Jun 3, 2018
Thank you for the feedback, we appreciate it. we are very happy to hear that news.

8/10 Good

Paula, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant with lovely staff and friendly Australian neighbours even though we were Kiwis. Nice pool.b
Stayed 3 nights in May 2018
Response from Erick on May 28, 2018
Thank you for staying with us. We appreciate for the feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
hotel well located, good value and although modest was very good. Id stay there again.
Stayed 2 nights in May 2018
Response from Erick on May 6, 2018
Thank you for your feedback, we appreciate it. We will waiting for your visit at our Hotel again..

8/10 Good

Adrian, Gold Coast Qld, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018
Response from Erick on May 6, 2018
Thank you for your feedback, we appreciate it.

8/10 Good

Tricia , Perth.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet relaxing hotel.
Nice spacious room with renovated modern bathroom and good air conditioning 2 min walk to beach. Set back from main road so hotel was quiet and relaxing with minimal traffic noise despite being in busy area of Seminyak. Staff very friendly.
Stayed 7 nights in Apr 2018
Response from Erick on Apr 29, 2018
Thank you for your feedback, We will wait for you staying at our Hotel again.

8/10 Good

Brownie, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very happy with the size of our room and the area. short walk to every where but could always get a taxi, if we wanted. Loved the food and very reasonable prices for both food and drink.
Stayed 14 nights in Mar 2018
Response from Erick on Mar 29, 2018
Thank you for your feedback, we appreciate it. We will wait your visit at our Hotel next holiday :)

8/10 Good

Tourist

Liked: Cleanliness, staff & service, room comfort
Good enough
Wonderful staff, nice location away from the noise and crowds but close enough to walk to the beach. The rooms could use an updating, but they aren't ill better than average. My only complaint was the poor water pressure in the shower.
Stayed 2 nights in Feb 2018
Response from erick. on Feb 22, 2018
thank you for your feedback.. hope we will see you again.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Felt like we were in a brothel
Staff of the hotel allowed young escorts to enter the hotel everyday and knowingly let them in to the guest area and in to their rooms. Mentioned to staff but didn't seem bothered. Not a pleasant environment, especially if you have children around. Don't be fooled by the pictures and descriptions stating you have a patio/balcony! Most of the rooms have one window which looks out to an indoor corridor so the rooms are dull. The 'patio' is a communal area with seats outside your room door in the hallway of the hotel. Half the staff are friendly, the other half do not know what they are doing. Especially at breakfast the staff cannot speak any english so trying to communicate what breakfast you want is impossible. Asked for bacon, got a banana pancake. Queried this and got a plain pancake. The hotel had a depressive vibe about it and we tried to spend as much time away from it. 5 minutes to the beach and 7 minutes to the main strip of shops/bars/restaurants. Overall I would not recommend this hotel, I believe you can get better value for your money.
Stayed 7 nights in Nov 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel every year when we come to Bali because it is a small, quiet, relaxing hotel, simple and gentle on the mind and body. We feel it really is a home away from home and the staff are friendly and helpful
Stayed 13 nights in Sep 2017
Response from Erick on Nov 3, 2017
Hi.. hi.. Warmest greeting from Sarinande Hotel, thank you for choosing our place to stay. We always waiting for the next visit at our hotel :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for price
Close to activities / beach. Clean. Great for price
Stayed 3 nights in Sep 2017

8/10 Good

Hind

Liked: Room comfort
Traveler Review
It was nice few days, the staff are really friendly and thats what made the difference, but the hotel is not nice rooms are a lil less than average and its pretty clean, however its two min walking distance from Samiyniak beach and the area its very good
Stayed 2 nights in Aug 2017

8/10 Good

Sam and leana, australia

Liked: Cleanliness, staff & service, room comfort
Very close to the beach
The staff at this hotel were exceptional. A very family friendly atmosphere and quiet location. Our deluxe room was exceptional, lots of room, great bed, a large safe suitable for iPads etc. room was very clean everyday and air con worked great. The pool needs a bit of maintenance and the restaurant surrounds the pool right on the edge which may be a bit dangerous at times. Pool had not many umbrellas either. Not much atmosphere and the bar is not staffed very much. So if you are after a drink you have to go looking for staff. The hotel is quite small also. Breakfast was ok but probably not quite the standard you would expect. Staff delivered flowers to my wife when she got sick which was lovely. Staff and room make up for the pool and restaurant. Great for a quiet location and shops and restaurants are only 5minutes away and beach as well. We were overall very happy with the service and room, just let down by breakfast and pool/bar.
Stayed 5 nights in Jul 2017
Response from Anie on Sep 9, 2017
Dear Mr/s. Sam & Leana, Warmest greeting from all of us at the Sarinande Hotel. Thank you for the reviews that you wrote, it will help us to get better in the future, we are very glad you have chosen our hotel to stay, and we apologize if there is any inconvenience during your stay in our hotel. We will see you on next time. Regards, Sarinande Family

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and Great Location
This is a good value hotel given it location. 5 min to central station, 10 mins to China Town and Darling Harbour and lots of restaurants close by. I only stayed in 1 bedroom apartment but it had a small kitchen and nice big bed. Have stayed there before and will again. In this day and age to only give guests 30mins free wifi I find a bit strange.
Stayed 3 nights in Jun 2017

6/10 Okay

Liz, Melbourne Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is very old and needs renovation or re building
Stayed 14 nights in Jun 2017

8/10 Good

H.E, Perth, Australia

Liked: Staff & service, property conditions & facilities
Great staff. Good value.
A very nice small hotel with friendly staff. The breakfast in the morning was quite simple - but sufficient. The food on the lunch and dinner menu was very good. The soto ayam (chicken soup) was delicious and comforting. The gado gado was good too. There seemed to be mainly European guests. The book shelves full of German books (available for guests to read) being a testament to this. It is not a big brand spanking new hotel and there was no Bircher muesli (or other endless breakfast choices) - but it was better - because it was a quite, small hotel with great staff, a nice atmosphere and value for money. Here you won't see young, unhappy staff more interested in their mobile phone than anything else - instead the staff seemed happy (they are certainly very polite, friendly and happy to help) and are a variety of ages. A nice relaxing place. I will happily stay again.
Stayed 7 nights in May 2017

8/10 Good

Cam, Melbourne

Liked: Cleanliness, staff & service, room comfort
Nice quiet hotel
The hotel is nice and quiet away from the main street. Easy walk to the shops and beach and only a cheap taxi fare to Seminyak Square. As with everything you get what you pay for. Not a resort style hotel but still had everything we needed. Staff could not have been better.
Stayed 7 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Fantastic location, nice and close to the beach and not too far from the shops and restaurants. Hotel staff went above and beyond and did everything they could to make my stay comfortable. Would definitely recommend and would definitely come back.

8/10 Good

Ceri & Andrew, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel reasonable location
we arrive very late after a long flight & received a lovely welcome drink & had our bags taken to our room. the room was very comfortable & the hotel overall was very pleasant. the pool looked as though it needed some work as the tiles were breaking & I caught my foot a few times. the garden & pool area was very nice & provided some well needed shade. the breakfast was adequate & u could select eggs to be freshly cooked for you. the tea on offer was very good & seemed to have bits floating in it & was very weak. the location was fine for us but u either had a choice of a walk through a dark bendy lane or via the beach was wasn't very well lit, I would recommend a torch & with our torch we managed ok. I would recommend this hotel for the price we paid.