Indoor pool, seasonal outdoor pool
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Reviews of Jolly Roger Inn & Resort

3.5 out of 5
Jolly Roger Inn & Resort
2 J.R. Ln, Seguin, ON

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 320 reviews" "
Rating 8 - Good. 87 out of 320 reviews" "
Rating 6 - Okay. 58 out of 320 reviews" "
Rating 4 - Poor. 29 out of 320 reviews" "
Rating 2 - Terrible. 23 out of 320 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Travelled with partner
Liked: Amenities
Nice and clean very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property to take advantage of the park to park trails. Convenient and a great location close to almost everything you need
Stayed 2 nights in May 2024
Response from Ira Ancherbak on May 25, 2024
We can’t wait to share your 5-star review with our team. They’ll be thrilled! Thank you, Geoff!

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we are happy and satisfied with our stay at the hotel.
Stayed 1 night in May 2024
Response from Ira Ancherbak on May 25, 2024
Thanks for your 4-star review! We sincerely appreciate your feedback.

8/10 Good

Connie

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Ira Ancherbak on May 25, 2024
Thank you for the 4-star review! We’re here to serve you anytime.

8/10 Good

Kevin

Staff were friendly
Stayed 1 night in May 2024
Response from Ira Ancherbak on May 25, 2024
Thank you so much for giving us 4 stars. You made our day!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs
Stayed 1 night in May 2024
Response from Ira Ancherbak on May 19, 2024
Thank you Gary!We are excited to get a 5-star review.See you next time!Kindest regards,Ira Ancherbak

10/10 Excellent

Judy, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There could be some type of nonslip strips in bathtub
Stayed 1 night in May 2024
Response from Ira Ancherbak on May 19, 2024
Hi Judy,We appreciate your 5-star review and your honest suggestion on how we can improve our service!Hope to see you again!Kindest Regards,Ira Ancherbak

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ira Ancherbak on Apr 24, 2024
Dear Brian,Thanks so much for taking the time to leave us a 5-star rating! It brightens our day and serves as a constant reminder of why we love what we do.Hope to see you again!Respectfully,Ira AncherbakGuest Relations & Marketing Supervisor

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always.
Stayed 1 night in Apr 2024
Response from Ira Ancherbak on Apr 17, 2024
Hi Chris,Thank you for taking the time to give us a 5* review. We are thrilled to hear that you loved your experience with us!Kind regards,Ira AncherbakGuest Relations & Marketing Supervisor

10/10 Excellent

Ramesh, Sudbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off Highway 69/400.
Stayed 1 night in Apr 2024
Response from Ira Ancherbak on Apr 16, 2024
Hi Ramesh,Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Hope to see you again!Kind regards,Ira AncherbakGuest Relations & Marketing Supervisor

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
An absolute gem. I would definitely stay here again
Stayed 1 night in Apr 2024
Response from Ira Ancherbak on Apr 10, 2024
Hi Gerry,Thank you for taking your time to share your experience with us!Hope to see you soon!Ira AncherbakGuest Relations&Marketing Supervisor

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ira Ancherbak on Apr 3, 2024
Hi Cindy,Thank you for taking your time to rate us on Expedia.Could you please share with me more details about your stay?It means a lot when our Guests share their feedback.Thank you!Ira AncherbakGuest Relations & Marketing Supervisor

10/10 Excellent

Darryl

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff that went well above thier jobs to ensure we had a great stay. The pet rooms are a little older but clean.
Stayed 2 nights in Mar 2024
Response from Ira Ancherbak on Mar 25, 2024
Hi Darryl,Thank you so much for your wonderful review. Currently, we are renovating our rooms so soon all of them will be of higher quality.We look forward to hosting you and your pet again :)Kind regards,Ira AncherbakGuest Services & Marketing Supervisor

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ancherbak Ira on Mar 26, 2024
Hi Jennie,Thanks for taking the time to give us a review. We would love to get a feedback to help us improve.Kind regards,Ira

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Customer Service
The main building, front desk staff, and restaurant are amazing. If I was a snowmobiler or winter outdoorsman, I'd come again and again. However, I was traveling with my husband who uses a power wheelchair - which was a bit frustrating at times. The accessible rooms have carpet (which is incredibly challenging to work with) and only bars in the bathroom - not a roll in shower. Also, you can't have pets in accessible rooms - something not mentioned when I booked a pet-friendly hotel. We also had to ask a few times for the ramps to be plowed - but they were done and done well. Overall, I'd recommend this hotel if you are outdoorsy - it was fun to put on winter outerwear and walk down to the restaurant - the restaurant was surprisingly amazing - great drinks and dinners once the ramp was plowed! I'd check if you're on the main or second floor, and if you're disabled - I'd just make sure you can manage with carpet, and some adjustments in the bathroom. However - they did have LEGS on the bed - meaning his lift could fit under -which is A+ for anyone who travels with someone who requires a lift! The staff was amazing - friendly, responsive, and kind. If they remodelled their accessible rooms to be flooring with a roll in shower - boom. It'd be perfect.
Stayed 1 night in Feb 2024
Response from Ira Ancherbak on Feb 26, 2024
Dear Christine,Thank you very much for taking the time to share the detailed review with us. We appreciate that!Every word is a gift for us because we can solve problems only if we know about them.We are in the process of renovating/ upgrading our rooms and will definitely take your feedback & add the accessible room reno to our list.We are sorry for any inconvenience caused. Thank you again for sharing your experience with us and we look forward to having you back at our hotel soon. Kind regards,Jolly Roger Inn & Resort

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from JR Reservations on Mar 8, 2024
Thank you Brian for taking the time to give us a review. Hope to see you again soon!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Ira Ancherbak on Apr 16, 2024
Dear Guest,Many thanks for the 6-star rating. If there’s anything we can do to improve our offering, please let us know!Kind regards,Ira AncherbakGuest Relations & Marketing Supervisor

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible off hwy 400. Good parking and a good breakfast setup.
Stayed 1 night in Jan 2024
Response from JR Reservations on Jan 21, 2024
Hello Chris,Thank you for your review. We hope to serve you again!

6/10 Okay

Chris

Disliked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Sergio

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Stayed 1 night in Jan 2024
Response from JR Reservations on Jan 7, 2024
Hello Chris! Thank you for taking the time to leave a 5-star rating review. We hope to see you again when you are in the area!

8/10 Good

Madeleine

Stayed 1 night in Dec 2023
Response from JR Reservations on Jan 7, 2024
Hello Madeleine,Thank you for taking the time to leave your review! We hope you had a wonderful time here at the Jolly Roger.

10/10 Excellent

Chiranjeev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food, ambiance, service and party arrangements..easy to navigate, clean and quiet place to spend time with loved ones
Stayed 1 night in Dec 2023
Response from JR Reservations on Jan 7, 2024
Hello Chiranjeev,We are glad you had an enjoyable stay and got to experience the property and the party this holiday season. Have a great day! See you again.

10/10 Excellent

Fahad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly
Stayed 1 night in Dec 2023
Response from JR Reservations on Jan 7, 2024
Hello Fahad! Thanks for the review. We hope to see you again when you are in the area!

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed a night to break up our travel. The property is on the older side but very clean. Had dinner at the restaurant onsite which was very good. Stay at restaurant and front desk very friendly.
Stayed 1 night in Dec 2023
Response from JR Reservations on Jan 7, 2024
Hello Pam, thanks for taking the time to leave this review. We are glad you had a fantastic stay and a very good dinner. Give us a call or visit us when you are in the area again!

10/10 Excellent

Daniel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff fantastic. Room is excellent for this price point. Like onsite licensed restaurant. Will be back on my next trip when i need to stay in the area
Stayed 1 night in Dec 2023

6/10 Okay

jeff

Stayed 1 night in Dec 2023
Response from JR Reservations on Dec 21, 2023
Thank you for your feedback

4/10 Poor

Nicolas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Like the pool, gym, basketball courts were okay. The downsides: BED BUGS, hot tub wasn't working, pool was closed for 2 days, hockey team from Leamington was extremely loud and rude at night, threw snowballs at my window & ruined a snow sculpture I had made. The food at the restaurant was atrocious. The milkshake wasn't even a milkshake. It was lukewarm flavoured milk.... $8 per "milkshake" is just ridiculous. The servers workers didn't care about their jobs one bit. The "chef" was eating a sandwich behind the bar in street clothes after making our food. The room keys hardly worked and needed to be replaced multiple times a day. And to top it all off, the owner refused to make up for the situation by accommodating me in any way, besides by offering a gift card to eat at his restaurant which I had already told him was horrible.
Stayed 3 nights in Dec 2023
Response from JR Reservations on Dec 21, 2023
Hi Nicolas, sorry you had a bad time at the hotel. But just to be fair, you were offered a deep discount on the room. You stayed in a double room for only 70+ a night. It cannot get better than that. You also grabbed bags of food (bagels etc.) each morning from the breakfast area. Our staff was very uncomfortable with your stay. To top if off you even offered to work with us. Sorry, but your review is valid.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!!
The fire detector needed a new battery, but the rest was great!
Stayed 2 nights in Dec 2023
Response from JR Reservations on Dec 21, 2023
Thank you! Hope to see you again soon. Battery fixed :)

6/10 Okay

Lee

Stayed 1 night in Dec 2023

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was an outdated but clean. Front desk was friendly. We didn’t eat knowing they had a restaurant on site we get there find out the dining room was closed because they had a Halloween party the night before. We were hauling a trailer we couldn’t unpin to go else where. Thank goodness the breakfast was good

10/10 Excellent

Cindy

Business traveller
Liked: Property conditions & facilities
I LIKE parking directly in D front of my outdoor door.
Stayed 1 night in Dec 2023
Response from JR Reservations on Dec 21, 2023
Thank you! Hope to see you again soon.

10/10 Excellent

mario

Travelled with partner
Liked: Amenities
Nice
Stayed 2 nights in Dec 2023
Response from JR Reservations on Dec 21, 2023
Thank you! Hope to see you again soon.

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and accommodating.
Stayed 2 nights in Nov 2023

2/10 Terrible

Christine

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Stayed 1 night in Nov 2023
Response from JR Reservations on Dec 21, 2023
Thank you for your feedback

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and great restaurant. Will be staying here again.
Stayed 1 night in Nov 2023
Response from JR Reservations on Dec 21, 2023
Thank you! See you again soon.

10/10 Excellent

Catherine, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

MARK

Stayed 1 night in Nov 2023
Response from JR Reservations on Dec 21, 2023
Thank you! Hope to see you again soon.

8/10 Good

Radoslaw

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
quiet
Stayed 1 night in Nov 2023

8/10 Good

Karalyn

Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we we’re looking for
Stayed 2 nights in Nov 2023

8/10 Good

Brenda

Stayed 1 night in Nov 2023

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time in a very good motel. I was very impressed with the Jolly Roger
Stayed 5 nights in Oct 2023

6/10 Okay

Magdalena

Travelled with family
The double beds in the room were uncomfortable and too small for two adults to sleep comfortably together on the bed.
Stayed 2 nights in Oct 2023

6/10 Okay

Shane

Pool needs a good cleaning.
Stayed 1 night in Oct 2023

10/10 Excellent

Shengning

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a well maintained place and easy to get to from off the highway. The room was very comfortaable. Other than acouple of small issues, the breakfast was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Wade

Stayed 1 night in Oct 2023