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Reviews of Sedona Real Inn & Suites

3.5 out of 5
Sedona Real Inn & Suites
95 Arroyo Pinon Dr, Sedona, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1244 out of 1677 reviews" "
Rating 8 - Good. 315 out of 1677 reviews" "
Rating 6 - Okay. 73 out of 1677 reviews" "
Rating 4 - Poor. 30 out of 1677 reviews" "
Rating 2 - Terrible. 15 out of 1677 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa, Ann Arbor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem. The location is so convenient. The rooms are clean and spacious. It has lots of parking. The property is pretty and well kept, with roses, art and a fountain on the grounds. And the best part is the very friendly staff. Lupita at the front desk was great and very helpful. We are definitely coming back!
Stayed 2 nights in May 2024
Response from Stephanie on May 26, 2024
We're so glad to hear your visit to the Sedona Real was everything you wanted and needed! We will definitely share your shout-out with the team. Thank you for leaving this lovely review; we hope to welcome you back soon.

10/10 Excellent

RYAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and accommodating. The room was big, clean and very quiet.
Stayed 1 night in May 2024
Response from Stephanie on May 26, 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Stephanie on May 26, 2024
Thank you for your feedback, we are so happy you enjoyed your stay.

10/10 Excellent

AUNG, SACRAMENTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , easy parking and convenient but we were given our room is upstairs , no elevator, need to carry heavy luggages upstairs
Stayed 1 night in May 2024
Response from Stephanie on May 25, 2024
Thank you for your review, we appreciate your feedback.

10/10 Excellent

sharmistha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2024
Response from Stephanie on May 25, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

4/10 Poor

Rebeca

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beds are super stiff and the pillows are horrible. I cant believe i paid almost 400 for just one night and i did not get any sleep. The jacuzzi was tiny too. The only thing that i enjoyed was their breakfast. It was really good and they kept cleaning the entire time. Based on the room, i would not stay here or recommend it.
Stayed 1 night in May 2024
Response from Stephanie on May 25, 2024
We appreciate your candid feedback and regret to hear your stay did not live up to expectations. We strive to deliver a memorable experience for all of our guests and take your comments seriously. We have shared your response with our team with the intent to improve for all guests. We do hope you will consider staying with us again in the future.

8/10 Good

Steve

Travelled with partner
The room was comfortable however the lighting in the bathroom was low and we had a bit of trouble flushing the toilet a few times over a week’s stay. Nice breakfast; dog park; and activities.
Stayed 6 nights in May 2024
Response from Stephanie on May 24, 2024
Thank you for your candid feedback. I have shared this with our team as we seek to continually improve our guest experience

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful!
Stayed 2 nights in May 2024
Response from Stephanie on May 24, 2024
Thank you for sharing your experience. We are happy our team took care of you.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff competent
Stayed 1 night in May 2024
Response from Stephanie on May 25, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the residential side of town, but that meant it was quiet. Perfectly fine room. You can’t get breakfast to go though.
Stayed 2 nights in May 2024
Response from Stephanie on May 23, 2024
Thank you for your candid feedback. I have shared this with our team as we seek to continually improve our guest experience

10/10 Excellent

Myln

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in process, clean, huge dining space, great options for breakfast (freshly cooked), friendly staff, surrounding area is beautiful, few minutes drive to the parking spot going to the Devil's Bridge.
Stayed 1 night in May 2024
Response from Stephanie on May 22, 2024
We're so glad to hear your visit to the Sedona Real was everything you wanted and needed! We will definitely share your shout-out with the team. Thank you for leaving this lovely review; we hope to welcome you back soon.

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, plenty of parking. Breakfast was ok.
Stayed 3 nights in May 2024
Response from Stephanie on May 22, 2024
Thank you for your feedback. We appreciate your review.

10/10 Excellent

Deric

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel is well situated and close to city attractions
Stayed 1 night in May 2024
Response from Stephanie on May 21, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Delicious breakfast
Stayed 3 nights in May 2024
Response from Stephanie on May 20, 2024
It's a pleasure to hear how much you enjoyed your stay! Thank you for recognizing our amazing breakfast team.

10/10 Excellent

Ana Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything
Stayed 1 night in May 2024
Response from Lupita on May 20, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, I will go back to this one. The staff is so welcoming and efficient
Stayed 2 nights in May 2024
Response from Stephanie on May 19, 2024
Thank you for sharing your Real Experience. We look forward to hosting your next Sedona getaway

10/10 Excellent

Ivan, Nassau

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot and clean hotel, friendly staff. Breakfast could improved, very basic
Stayed 1 night in May 2024
Response from Stephanie on May 19, 2024
Thank you for your constructive feedback. We will keep your comments in mind as we continue to work on improvements.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property was incredible
Stayed 1 night in May 2024
Response from Stephanie on May 19, 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excellent

Adam

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. It was clean, quiet, had easy parking, close enough to where we wanted to go, etc
Stayed 4 nights in May 2024
Response from Stephanie on May 19, 2024
We appreciate your kind words and are happy to hear you enjoyed the hotel. Thank you for choosing to stay with us.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a serene rest stop from all the hectic Sedona activities. Staff was very friendly and helpful. Would definitely stay there again.
Stayed 1 night in May 2024
Response from Stephanie on May 19, 2024
Thank you for choosing the Sedona Real as your home away from home! We look forward to welcoming you back the next time you are in town.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, near many activities and restaurants but away from crowded uptown Sedona. The hotel was very clean and spacious from the beautifully maintained grounds to the large rooms with mini refidge and microwave. The breakfast buffet was huge with many fresh, hot, homemade items like eggs, home fries, biscuits and gravy, three waffle stations, fresh fruit, oatmeal, yogurt, juices and even a water bottle filling station. Simply a wonderful value for a Sedona vacation.
Stayed 3 nights in May 2024
Response from Stephanie on May 16, 2024
Donna,We're so glad to hear your visit to the Sedona Real was everything you wanted and needed! We will definitely share your shout-out with the team. Thank you for leaving this lovely review; we hope to welcome you back soon.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fabulous property . They have friendly staff. The room are spacious and comfy.
Stayed 2 nights in May 2024
Response from Stephanie on May 16, 2024
Thank you for taking the time to recognize our team. We appreciate your feedback.

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location and the property is clean and nice!
Stayed 4 nights in Apr 2024
Response from Stephanie on May 16, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a focus on customer service and comfort. Everyone was friendly, the rooms were clean and spacious, and the beds were very comfortable! The breakfast was really good and the evening lemonade and eclairs were a special treat!
Stayed 1 night in May 2024
Response from Stephanie on May 16, 2024
We appreciate your kind words and are happy to hear you enjoyed the hotel. Thank you for choosing to stay with us.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! The breakfast was different and delicious everyday. The room was very clean and quiet! We will be staying again the next time we go to Sedona!
Stayed 3 nights in May 2024
Response from Stephanie on May 16, 2024
Thank you for sharing your Real Experience. We look forward to hosting your next Sedona getaway.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, and safe. Needed dining on site. Had to request if you wanted the room cleaned during your stay. Very friendly staff, and the breakfast was good.
Stayed 3 nights in May 2024
Response from Stephanie on May 16, 2024
Thank you for your feedback. We appreciate your choice of the Sedona Real for your Sedona getaway.

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Staff & service
My room was literally up against a busy highway and the room lacked an outdoor balcony with a table & stools. I had to roll my desk chair out onto the stairwell to be outside.
Stayed 5 nights in May 2024
Response from Stephanie on May 15, 2024
Dear Laura,Thank you so much for your candid review. For your future stay planning, while not all of our rooms have patios, we do have room types with patios. I have shared this with our team as we seek to continually improve our guest experience.

10/10 Excellent

Melody

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do different activities each day. We Enjoyed the guitarist on Saturday night out in the dog park and can’t believe they have a small dog park for hotel guests!
Stayed 1 night in May 2024
Response from Stephanie on May 13, 2024
We appreciate your kind words and are happy to hear you enjoyed the hotel. Thank you for choosing to stay with us.

10/10 Excellent

Marie, Carefree

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, dog friendly and clean. I've machine available. Room was clean and as described spacious. Nice patio. Great value.
Stayed 1 night in May 2024
Response from Stephanie on May 12, 2024
Thank you for your feedback. We appreciate your choice of the Sedona Real for your Sedona getaway.

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Stephanie on May 12, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and inviting.
Stayed 1 night in May 2024
Response from Stephanie on May 9, 2024
Thank you for your feedback, we are so happy you enjoyed your stay.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pool area needs to be pressure washed and cleaned. Tables and chairs sanitized. Shower in room needs caulking at bottom. There were black spots.
Stayed 2 nights in May 2024
Response from Stephanie on May 9, 2024
We appreciate your feedback and regret to hear the service received during your stay with us failed to meet your expectations. We strive to deliver a memorable experience for all of our guests and take your comments seriously. We will relay your response to our team with the intent to improve for our future guests. We do hope you will consider staying with us again in the future.

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel easy walking around
Stayed 1 night in May 2024
Response from Stephanie on May 8, 2024
It's a pleasure to hear how much you enjoyed your stay! Thank you for your review.

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sedona Real is a great property in a wonderful town. It is located on a main thoroughfare and you can walk to restaurants, grocery shopping and hikes if need be. The rooms are clean but you need to request room cleaning in advance. The pool is great! It's wonderful to take a hike and relax in the spa with tense muscles. Overall pleasant stay and great time!
Stayed 2 nights in Apr 2024
Response from Stephanie on May 7, 2024
Bobby,Thank you so much for this amazing review. We look forward to welcoming you back the next time you are in Sedona.

10/10 Excellent

Jaimie

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
This place was perfect for what we needed. We would hike at 5am and come back for the included breakfast. So handy and effortless. It was also super delicious and different daily. The rooms were cleaned upon request but always done well and the staff was super friendly and welcoming. The coin laundry came in handy too. Having the pool to dip into midday between hikes was so perfect. The gym facility was mediocre but we were so busy hiking it didn’t even matter. Thank you for making our trip even more special!
Stayed 5 nights in May 2024
Response from Stephanie on May 7, 2024
We're so glad to hear your visit to the Sedona Real was everything you wanted and needed! We will definitely share your shout-out with the team. Thank you for leaving this lovely review; we hope to welcome you back soon.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Spacious room
Stayed 1 night in May 2024
Response from Stephanie on May 7, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

6/10 Okay

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big space.
Stayed 2 nights in Apr 2024
Response from Stephanie on May 7, 2024
Thank you for your feedback. We appreciate your choice of the Sedona Real for your Sedona getaway.

8/10 Good

sebastien stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay for a reasonable price. Rooms are a little bit depressing because it very dark. It was nice to get the breakfast but the black coffee is really bad. It was a really convenient place to reach the trail heads and not too far from Sedona downtown.
Stayed 3 nights in May 2024
Response from Stephanie on May 6, 2024
Thank you for your constructive feedback. We will keep your comments in mind as we continue to work on improvements.

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my family and it was great. Simple and convenient. Would definitely stay here again. Staff was very nice and helpful.
Stayed 2 nights in Apr 2024
Response from Stephanie on May 6, 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excellent

Elliott

Stayed 1 night in May 2024
Response from Stephanie on May 25, 2024
Thank you for your feedback, we are so happy you enjoyed your stay.

4/10 Poor

Marlene

Liked: Staff & service
Disliked: Cleanliness
Room smelled like urine
Stayed 1 night in May 2024
Response from Stephanie on May 6, 2024
We appreciate your feedback and regret to hear the service received during your stay with us failed to meet your expectations. We strive to deliver a memorable experience for all of our guests and take your comments seriously. We will relay your response to our team with the intent to improve for our future guests. We do hope you will consider staying with us again in the future.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in West Sedona. Room was big and price was competitive. Staff was friendly.
Stayed 1 night in May 2024
Response from Stephanie on May 6, 2024
Thank you for sharing your experience. We are happy our team took care of you.

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 4 nights in Apr 2024
Response from Stephanie on May 6, 2024
Thank you for recognizing our amazing breakfast team. We appreciate your feedback.

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property thats dog friendly. I will definitely come back
Stayed 1 night in May 2024
Response from Stephanie on May 5, 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that is not your chain hotel. The rooms were fabulous! They were spacious and decorated nicely. Breakfast everyday was wonderful as well as the staff! Happy we were close to town, but far enough away to feel peaceful. Will definitely stay there again!
Stayed 3 nights in Apr 2024
Response from Stephanie on May 5, 2024
We appreciate your kind words and are happy to hear you enjoyed the hotel. Thank you for choosing to stay with us.

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very friendly.
Stayed 3 nights in Apr 2024
Response from Lupita on May 4, 2024
Thank you for your feedback, we are so happy you enjoyed your stay!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place, friendly staff.
Stayed 2 nights in Apr 2024
Response from Lupita on May 4, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback!

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it !!!
Stayed 2 nights in May 2024
Response from Lupita on May 4, 2024
Thank you for your feedback, we are so happy you enjoyed your stay!

8/10 Good

Doreen, Woodinville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and facilities. Only issue was that the bed was hard and so were the pillows.
Stayed 1 night in May 2024
Response from Lupita on May 4, 2024
Thank you for your feedback. We appreciate your choice of the Sedona Real for your Sedona getaway.

8/10 Good

Veronica, Wakefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff! Very kind and friendly. The pool and the hot tub were amazing! Very clean and not crowded. The breakfast was seriously delicious. It's home made right in front of you! There is a little park for family's and pets with nightly live performances (we didn't get to go though). The location is great, very close to everything you might need My only negative is that our room was very dark. We had a window that faced the building, so we got almost no sunlight. However, the room was very clean, the beds were super comfortable. For the price, this is a great find!!!
Stayed 2 nights in Apr 2024
Response from Stephanie on May 2, 2024
Veronica,We are so happy to hear you enjoyed your time with us. Thank you so much for your kind words.