Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Salem, Oregon

The hotel was nice but the pool looked dirty.

Posted 18-Jul-2015
Pros: The room was spacious and clean.
Cons: The pool and whirlpool should look clean and inviting. Pool area floor should not be so slippery.
Location: There are places to eat but expensive-food is not really that great. The scenery is beautiful.
The hotel room was nice but the pool looked dirty and the whirlpool was not working. We complained about the pool looking dirty and was not told that they were taking care of it. The manager explained that when the chemicals are put into the pool it takes awhile for the chemicals to balance. The floor in the pool area was very slippery. I hate Seattle now because the people in general are very rude and there is no place to park-we had to take a taxi every where we went. We could not walk because there were people in our group that have physical problems. The traffic is horrible maybe that is why people are so rude. The food is terrible and expensive. Do not want to stay in Washington again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jul-2015
Pros: Central location to food stores and restaurants.
Cons: A shuttle to downtown area.
Location: Great restaurants near by, just across the street.
Great!! Large rooms and great features. Loved the kitchen facilities.
4 out of 5
Recommended
for Everyone
by A verified traveller from phoenix, az

Nice place for our family

Posted 14-Jul-2015
The room was great, slept 6 very comfortably, but breakfast was nuts every morning. Almost daily they ran out of food, plates, mugs or something else and it generally seemed understaffed for a full hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from M

Comfortable and family friendly

Posted 22-Jun-2015
We received a complimentary upgrade to a 2 room suite, which was fantastic. The beds were very comfortable, the kitchen was well stocked with gear, and the swimming pool/game room was very much appreciated by our kids. The breakfast buffet was mediocre (no bacon!), but overall the hote was great. Definitely staying there again next time we visit Seattle.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Jun-2015
Friendly staff, great lake-side location + an excellent overall experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 1-Jun-2015
Perfect stay and beautiful room , the staff was great and breakfast was the best.
4 out of 5
Recommended
for Couples
by A verified traveller from Fresno CA

Nice location

Posted 1-Jun-2015
Pros: Location
Cons: Access to our rooms only two elevators.
Location: Close to downtown and Pikes market.
We stayed here as ager away weekend and we had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Denver

Good location with access to public transportation

Posted 24-May-2015
Very good and was a decent value. The decor is slightly dated, but still pleasant and comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller

Noisy but comfortable

Posted 14-May-2015
The hotel was very nice but we stayed on the 2nd floor facing the street and it was so noisy we constantly gotten woken up. The windows were not insulated well at all. Also, the cleaning done between nights stayed was horrible. They didnt even remake one of our beds and dirty towels and wet washcloths were left in the bathroom. Cleaning staff also didn't leave fresh shampoo and towels in one of the bathrooms. Don't know if I would stay there again.
5 out of 5
Recommended
for Families
by A verified traveller

very nice, convenient

Posted 10-May-2015
Spotless, good full breakfast, friendly helpful staff. Pricey parking, but that's Seattle. Great for family with all the amenities there. Overall, price reasonable for close to downtown and right on Lake Union- a third of the Sheraton.