Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller

Nice. Returning in a month.

Posted 3-May-2015
Pros: Indoor pool. Functional kitchen. View of Lake Union. Location. Spacious room. Balcony. Breakfast.
Cons: The price could be less expensive.
Room was spacious. The bed was very cozy. Appreciated having a refrigerator, dishes, stove. The indoor pool was so much fun. Amazing location for downtown activities. Great view of Lake Union from our room. Small balcony was nice to step outside and enjoy the sunshine. Complimentary breakfast had a lot of diversity - everyone was happy with it.
4 out of 5
by A verified travellerfrom saskatchwan

It was nice hotel but little expensive for price.

Posted 16-Apr-2015
Pros: Lounge
Cons: Free water,Tv chanls
Location: nice walk
Breakfast was good .but room was not worth of price.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Apr-2015
great location and hotel for a weekend Seattle get away with 6 friends.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lots of positives!

Posted 10-Apr-2015
Love the gym, full breakfast included, free internet, night front desk staff, well appointed clean rooms, comfortable beds, Paul Mitchell amenities, location.
3 out of 5
by A verified travellerfrom boise idaho

Posted 7-Apr-2015
I've stayed in other residence inn's, this one didn't compare. There was chipped paint, and dirt around the bathtub. They charged me$27 plus tax per night per vehicle for parking, that all other residence inns have only charged $10. The staff was friendly, but NOTHING in comparison to other residence inn's staff. I feel that they did their basic jobs and I've always stayed at this chain of hotels simply for their above and beyond customer service, but I probably won't ever come back to this one.
3 out of 5
by A verified travellerfrom Idaho

Extra fees and security

Posted 6-Apr-2015
Pros: Rooms were comfortable.
Cons: Cameras in their parking garage
Location: Lots of construction going on in this area. It was a mile walk to the Space needle and another half mile to a mile to the pier/aquarium/pikes place.
Booked this with expedia. When I arrived at the hotel, I was told it was going to cost me an extra $27 each day for parking underneath the enclosed parking garage. Our pick-up was broken into and had multiple things stolen and the hotel staff pretty much told me that it was my loss and they weren't responsible for damages. IN THEIR SECURED UNDER THE HOTEL PARKING GARAGE! Welcome to Seattle I suppose. Then we had to pay tourism tax on top of regular state sales tax. So the price of our room when from 159.99 to 218.50 each night. On a good note, the rooms are really nice and comfortable and they have a really good continental breakfast. Lots of computer access and places to lounge and still have privacy. Enjoyed the pool and game room, but if I ever come back to Seattle I will probably find a nice place outside of downtown and pay the $5 fee to park when wanting to visit downtown for the day.
Comment from Hotel Management
8-Apr-2015 by Blane W, Hotel Management
Thank you for staying with us recently while traveling to Seattle! I sincerely apologize that the parking issues that occurred during your stay. We will certainly see if we can have Expedia list our parking fee more clearly for future guests making reservations.
3 out of 5
by A verified travellerfrom Washington, DC

Posted 3-Apr-2015
Pros: Location, Sarah was very nice and helpful at the reception desk.
Cons: Management, breakfast location - need more tables, housekeeping - need to realize that cleaning is not optional.
Mediocre facilities, disappointing management. Location is relatively good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Mar-2015
Perfect for us. Two bedroom suite was very spacious. Great location.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and location

Posted 24-Mar-2015
Pros: The setup of the suite. With 2 teenage kids, having a separate bedroom and bathroom was wonderful!
The location of the hotel was perfect. Close to everything but not too close. The full breakfast was good, food could've been hotter, but great selection!
2 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Nice hotel, but not worth the money

Posted 23-Mar-2015
If this hotel was priced appropriately I would improve the ratings significantly. But at $350 a night before taxes, and additional fees plus $30 a night for parking and this hotel just did not deliver for the cost. There are nice touches such as the breakfast buffet, and the leisure room for kids. But the general condition of the hotel is more suited to a hotel that is around $200 a night. If we paid say $250 a night for this hotel then I'd give it better ratings and feel we got value for money. I liked the hotel enough that we'd stay there in the future if we could get a good rate, but at the price we paid I'd never go back.