Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Ft Lauderdale,Fl

Seattle hotel

Posted 27-Jan-2015
Cons: All of the above
Location: close to pike market
The tv didn't work properly had to have someone up to fix it, the ac controls wouldn't work. I wanted the room cooler. The bed wasn't comfortable. No valets out to park the car. It was confusing. as was getting my car out the next day. The 37.00 price was high and ended up to be 50.00 RIP off
4 out of 5
Recommended
for Everyone
by A verified traveller

Plastic mattress

Posted 20-Jan-2015
Plastic cover on mattress is not comfortable. Other than that nice stay.
Comment from Hotel Management
24-Jan-2015 by Cristy, Hotel Management
Dear Valued Guest, Thank you for taking the time to post a review about your recent stay. Please accept my apology, if the mattress protector material made it uncomfortable for you. We are glad that you found the hotel clean and the staff provided great service. Warm regard, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

What a nice surprise

Posted 17-Jan-2015
Pros: Everything
Cons: nothing
Location: you are downtown what could you not find is the question
Crown hotel was in my mind a relic from the 60's what a great surprise, the experience was more like a boutique hotel with a great hip areas for guest, the room where fantastic I could not ask for anything more I was really surprise.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Jan-2015
Cons: Lower the price paid $300 for a room with a view of the freeway
Sooooooo over priced, good quality had fun but very expensive
Comment from Hotel Management
19-Jan-2015 by Cristy, Hotel Management
Dear valued Guest, Thank you for posting a review about your stay. We glad that found the hotel to be of good quality and you had fun during your stay. Being a downtown hotel, there are times were demand can push prices to much higher level for hotel rooms. Kind regards, Tarig Ghandour Director of Operations
1 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 31-Dec-2014
Pros: Location and staff
Cons: Gift shop should sell local newspaper
Very nice stay. Included breakfast a nice touch. Convenient to most everything downtown.
Comment from Hotel Management
2-Jan-2015 by Cristy, Hotel Management
Dear Valued Guest, Thank you for taking the time to post a review about your recent stay. We are glad you had a very nice stay and found the location to be close to everything downtown. We look forward to hosting you in the future. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom F. california

Perfect

Posted 30-Dec-2014
Beautiful property, friendly staff. 5 star all the way
Comment from Hotel Management
3-Jan-2015 by Cristy, Hotel Management
Dear Denise, Thank you for the 5 Star review. We are delighted that you found our staff friendly and the property beautiful. We look forward to welcoming you back the next time you are in Seattle. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Dec-2014
Stayed here a week prior when wife was in hospital. Came over for follow up appt and made a family trip out of it taking in a Seahawks game too. Another great experience!
Comment from Hotel Management
3-Jan-2015 by Cristy, Hotel Management
Dear Tim Thank you for writing a review about your experience at the Crowne Plaza Seattle. We are glad that you had great stays on both visits. We look forward to hosting you in the future. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom WA

Close to shopping, city view

Posted 29-Dec-2014
Great location, we walked down the hill to shopping, restaurants and light rail. There were no bathrobes as advertised. Nice city view in a 30-something floor building and modern decor.
Comment from Hotel Management
3-Jan-2015 by Cristy, Hotel Management
Dear Peter, Thank you for taking time to post a review about your recent stay at the Crowne Plaza Seattle. We are glad the you enjoyed your stay as well as the view and the hotel décor. As you noted, our location is close to all the city's attractions. I am sorry that your room did not have bathrobes and our communications were not as clear as they should be. Bathrobes are provided only in our Club Level Floors as well as in Executive Suites. Kind regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland, Or

Seattle adventure

Posted 21-Dec-2014
I came to Seattle to explore with my boyfriend for a few days. The hotel was beautiful and very clean. the staff was extremely friendly and inviting. We ordered room service which was delicious and the view on the 28th floor was spectacular. My only issue is that there was never any information about how much the parking would be, which turned out to be $37/night. but overall I would highly recommend this hotel.
Comment from Hotel Management
30-Dec-2014 by Cristy, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Seattle. It was great to read that our staff was extremely friendly and inviting and that you found the hotel to be very clean and beautiful. Our food and beverage team will appreciate hearing that you enjoyed the room service order. Please accept our apology that the Valet Parking cost was communicated to you clearly during the reservation or check-in process. We appreciate your business and for highly recommending the hotel to others. Regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

Really great experience!

Posted 15-Dec-2014
We had a great experience at this hotel! The hotel staff was helpful, and friendly. Our room was on the 34th floor with a cool view of the Space Needle which was really great as well. The hotel was very clean, updated, with a nice modern feel. I would definitely go back!
Comment from Hotel Management
18-Dec-2014 by Cristy, Hotel Management
Dear Dustin, Thank you for the 5 Star review. We are happy that had a great experience and our staff was helpful. It's good to read that you found our hotel to be very clean and updated with a modern feel. We look forward to welcoming you back the next time your travels bring you to Seattle. Kind regards, Tarig Ghandour Director of Operations