Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 15-Apr-2014
The room was very clean. Was there for an even so was not in it much but have no complaints.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel

Posted 10-Apr-2014
My colleague booked for each of us on expedia. She somehow for less than $200 got placed in the penthouse suite (which was disability accessible, which made it very spacious!) The whole experience was amazing. The renovated floors - at least - are beautiful.
5 out of 5
Recommended
for Everyone
by Sadie

Renovation is great and location perfect

Posted 27-Mar-2014
They took care of me and my family at the Crown Plaza. First, they have renovated the rooms and they are stellar. They put us on the 31st floor - one of the renovated levels - and if had a spectacular view of downtown and the Cascades beyond. The breakfast was great - a little pricey but service was excellent. Front desk was extremely attentive as well as all the staff. Location is in the heart of things - we walked to Pike Place, the library, shopping and SAM. Nice workout facilities to boot.
4 out of 5
Recommended
for Everyone
by Cindy from Seattle

Good location

Posted 27-Feb-2014
Good location, valet was nice and responsive, front desk was excellent. My key didn't work at first, but when I came back down to tell the front desk, he reset my key and said he'd have a maintenance person meet me there to reset my lock. Due to the renovation, they had not reset the ones on my floor. As these things usually go, I expected to have to wait a while at my door, but the man was actually at my door before I was! Also, I appreciate the creamer packets for the coffee. Too many hotels are changing over to the little pre-wrapped coffee accessory packets that only provide one creamer packet. Yes, I noticed that! LOVED the bedtime scent spray! The soap, shampoo and conditioner were wonderfully scented. I really appreciate that. The food and martini I had at the bar was great! The fireplace at the entrance is a nice touch. Will stay again! Cindy
2 out of 5
by Travis from Montana

Didn't Live up to the Crowne Plaza Name

Posted 23-Feb-2014
Pros: Only the Location.
Cons: Service, and free parking for hotel guest, and a airport shuttle.
Location: Downtown few blocks from Pikes Marketplace, few blocks from nice shopping centers.
Booked it cause i know other crown plaza's hotels do free airport shuttle, however this one seems to be an exception and doesn't do shuttles. This one also doesn't have free parking, and the parking rates were ridiculously expensive. Other than that the hotel maids didn't speak english, i asked for more towels and to take my trash and she obviously didn't understand me, nor I her. Also the doorman in the front always questioned me like i was a homeless man, or i didn't belong. I didn't have the feeling of a good name brand hotel. However the Hotel was right downtown where all the main shopping and attractions were.
2 out of 5
by Mike from Seattle

Nice hotel but extremely noisy

Posted 14-Feb-2014
Pros: Staff was very friendly and professional
Cons: People need to comply and understand that the hotel is for rest.
Location: Shopping and dining
We (my wife and 2 children ages 5 and 3 and myself) had driven 8 hours to get to Seattle. Needed to rest and kids definitely needed to sleep. We could not get any rest due to noisy neighbors. They had music and TV at full blast and it sounded like a party. Other people from adjacent rooms (also appearing unsatisfied and unable to sleep) would come out to the halls and would shout :shut-up" for them to quite down. we called front desk at least 3 times. They sent people to deal with it but at end appeared that they were not successful.
4 out of 5
Recommended
for Everyone
by Kathy from Clovis, California

Nice hotel.

Posted 14-Feb-2014
Convenient location. We had a service to attend at the University House.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 27-Jan-2014
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 27-Jan-2014
5 out of 5
Recommended
for Everyone
by Mark from Hershey,PA

Nice & well located

Posted 21-Jan-2014
Stayed in this hotel due to it's proximity to the CenterLink stadium. Only about a mile. It was very clean and well kept. Everyone was very pleasant and helpful