Ratings based on 551 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Two Day Business Trip

Posted 6-Apr-2015
Pros: Breakfast was excellent, the room was clean and the view was great.
Location: The location is within walking distance to public market, the waterfront and numerous restaurants and live entertainment.
This hotel had a spacious room, accommodating staff and a great location for a two day business trip to Seattle. The location is also only three or four blocks from the light line rail station, so it was very easy to get from the airport to the hotel, and the train ride was only $3 each way.
Comment from Hotel Management
9-Apr-2015 by Tarig, Hotel Management
Dear Valued Guest, Thank you for taking the time to post a review about you stay at the Crowne Plaza Seattle. It was great to read that you found the room specious and our staff accommodating. Our location is ideal for both the business and leisure travelers, being centrally located and close to all the city has to offer. Thank you again and we look forward to hosting you in the future. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tokyo

窓が大きい快適なホテル

Posted 5-Apr-2015
Pros: 窓が大きくて開放感があり、Free Way出口に建っているけれどもとても静かでした
窓が大きくて部屋も広々とした静かで快適なホテルでした Pike place marketまで10分弱 地図が無くても簡単に行けました
Comment from Hotel Management
9-Apr-2015 by Tarig, Hotel Management
Dear Yumi, Thank you for posting a review about your recent stay at the Crowne Plaza Seattle. We are delighted that you found our rooms spacious and comfortable. Our large windows are great for taking in the views to the city and the surrounding area. We hope to welcome you back soon. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 23-Mar-2015
It was nicely renovated with a gorgeous view, a pretty nice functioning gym, very comfortable bed with thoughtful toiletries. Pretty much everything in place to keep a lone business traveller happy. It is conveniently located within the city too in downtown Seattle right near the I5 too and a short walk over to Capital Hill or Belltown.
Comment from Hotel Management
26-Mar-2015 by Tarig, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to write a review about your recent stay at the Crowne Plaza Seattle. It was great to read that you enjoyed your stay and all the amenities provided. The hotel location is very convenient for both the business and leisure travelers, being centrally located in downtown. We look forward to welcoming you back on your next trip to Seattle. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom california

Nice hotel

Posted 21-Mar-2015
Crown plaza is a nice hotel, it's walking distance from Pikes market place. It also had a great view
Comment from Hotel Management
23-Mar-2015 by Tarig, Hotel Management
Dear Jon, Thank you for the 5 Star review of your recent stay at the Crowne Plaza Seattle. We are glad you found the hotel to be nice and the location met your needs. We hope to serve you again. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom los angeles

Awesome stay!

Posted 18-Mar-2015
It was our anniversary and the front desk clerk Olivia sent us free chocolate covered strawberries! That was so sweet!
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 13-Mar-2015
Great experience. Friendly knowledgeable staff. Very helpful.
Comment from Hotel Management
16-Mar-2015 by Crismith, Hotel Management
Dear Traveler, Thank you for staying at the Crowne Plaza Hotel and for the 5 star review. We are so thrilled you had a great experience and found the staff helpful and knowledgeable. We appreciate your business and hope to have the opportunity to serve you again if your travels bring you back to downtown Seattle. Kind Regards, Cristy Smith General Manager
2 out of 5
by A verified traveller

Wont stay again

Posted 11-Mar-2015
Pros: I had room on 20th floor, nice view
Hi, so I wanted to stay in the heart of Seattle, but.....pillows, very hard to chose the right pillow, even staff didn't know which pillow is smallest! Very poor TV channels option. only few channels, one HBO. If your tired after work or meeting and you want to just sit and relax and watch some TV well get ready for commercials every 5 min that's only if you find something interesting to watch! Valley parking $37 plus tips! Stay in Hyatt down the street, parking is free! Breakfast $16.95 per person - again stay in hotel NEXT door where breakfast is included! Overall the hotel is nice but just as my neighbors house from the outside till you get inside and see all the problems!
Comment from Hotel Management
16-Mar-2015 by Csmith, Hotel Management
Dear Traveler, Thank you for taking the time to write a review about your stay with us. It was very disappointing to read we did not meet your expectations. I apologize the staff did not know which pillow was the smallest from the special pillow menu we have available for our guest to choose from. Your comments have been reviewed with the Director of Housekeeping to ensure all staff are trained thoroughly on the special pillows we offer. Due to limited parking in the downtown Seattle corridor, parking can be expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the area. We regret you were not satisfied with the TV channel options available. We appreciate all of our guest feedback, as it helps us to continue to improve and offer the best possible product and service for our guests. We hope in the future you are willing to give us the opportunity to welcome you back again and exceed your expectations. Sincerely, Cristy Smith General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA (from Sacramento, CA)

Solid choice. Good view.

Posted 2-Mar-2015
Pros: View. Staff. Toiletries. Decor / color scheme.
Cons: Temperature control; power outlets; food selection.
Location: Adjacent to I-5. Walking distance to all Downtown Seattle attractions. Throw a rock and you'll hit a Starbucks.
This was my second stay at Seattle's Downtown Crown Plaza. I previously stayed there nine years ago. Demographically, I'm a 31yo gay Caucasian male relocating Seattle, if that helps your planning. The desk agent was very accommodating. I asked him for a 'high-up room', and he gave us a corner room on the 29th Floor, looking south towards The Renaissance Hotel and SB Interstate 5. The room was quite nice. Great decor, bathrooms, beds, toiletries (there is a sign stating that the front desk will supply a guest with a razor, tooth brush, and toothpaste. I didn't test this, but I assume it's true). My only gripe would be a really loud and inconsistent temperature control. Use of heater or A/C will cause the system to be very noisy until it reaches what it thinks is the right temperature. A little cold goes waaaaay cold, and a little heat goes very hot. Power outlets were curious. There was a power strip bank built into the desk, and it was mostly useful (heavy plugs will drop off). There were several outlets built into the lamps around the periphery of the room; however, these outlets are low-powered, so recharging electronics with these takes awhile. Wi-fi worked pretty well. The code is on your key sleeve when you check in, and nowhere else. Try not to displace this; otherwise you'll be confused (it is not in a leather-bound book on the desk, as it customary). Debit users will be required at $100 additional deposit if opting not to use a credit card. Overall, A-.
3 out of 5
by A verified travellerfrom BC Canada

Just average

Posted 10-Feb-2015
Prepaid for 2 adults and 2 children with breakfast, but had to pay extra separately for my children. Air conditioning smelled unpleasant. Bad sink drainage. Noisy, so couldn't sleep well.
Comment from Hotel Management
6-Mar-2015 by Cristy, Hotel Management
Dear KS, Thank you for taking the time to post a review about your recent stay. I am sorry that your experience fell below what we would have liked to provide. We will use your feedback to review our procedures for maintaining our rooms and ensure that these issues are corrected. Kind regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified travellerfrom nagoya

十分です

Posted 5-Feb-2015
部屋の広さ、清潔さ、部屋の中の備品類も不満なしです。歯ブラシと歯磨き粉は受け付けで貰って下さいとのカードが洗面台にありましたが、英語が分からない人だと、そこが不満かも。朝食のビュッフェは、毎日ほぼ同じだが、種類は十分。1階スタッフもいい人が多く、タクシーが来るまで寒いから中で待って下さいとの心遣い。
Comment from Hotel Management
6-Mar-2015 by Cristy, Hotel Management
Dear Valued Guest, We appreciate you taking the time to post a review about your recent stay at the Crowne Plaza Seattle. We are glad that you enjoyed your stay and thought our staff was friendly and thoughtful. We hope to welcome you back soon. Kind regards, Tarig Ghandour Director of Operations