Ratings based on 468 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

Really great experience!

Posted 15-Dec-2014
We had a great experience at this hotel! The hotel staff was helpful, and friendly. Our room was on the 34th floor with a cool view of the Space Needle which was really great as well. The hotel was very clean, updated, with a nice modern feel. I would definitely go back!
Comment from Hotel Management
18-Dec-2014 by Cristy, Hotel Management
Dear Dustin, Thank you for the 5 Star review. We are happy that had a great experience and our staff was helpful. It's good to read that you found our hotel to be very clean and updated with a modern feel. We look forward to welcoming you back the next time your travels bring you to Seattle. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Richland

Great room

Posted 5-Dec-2014
Pros: Clean and quiet
Cons: Pricey valet parking
Location: We come and stay after thanksgiving and walk and shop alot
Room was beautiful on corner. Quiet and great view valet parking rate was a little expensive considering room rate
Comment from Hotel Management
9-Dec-2014 by Cristy, Hotel Management
Dear Karen, Thank you for the 5 Star review. We are glad that you found the room quite and beautiful. Being a Downtown location, parking can be a little expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. Thank you again and we hope to host in the future. Kind regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Arizona

perfect location for tourists

Posted 3-Dec-2014
Pros: location and clean rooms
Cons: i wish they have free shuttles to nearby places
Location: the shopping center is a block away if you love to walk Market place & Waterfront are walking distance where you can find best food
The hotel is a walk away from almost all major places we wanted to see in Seattle. The rooms are clean, comfy, and the staff are nice, and very helpful. The area is also safe, we walked nearby until after midnight and it was fine. The light rail is only 2 blocks away and very convenient to go places including the airport.
Comment from Hotel Management
5-Dec-2014 by Cristy, Hotel Management
Dear Sonia, Thank you for taking the time to write a review about your stay at the Crowne Plaza Seattle. We are delighted that you thought our staff was nice and very helpful and that you found our rooms to be clean and comfortable. We agree, our location is within walking distance to all the city's attractions and perfect for exploring the area. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Dec-2014
Our room was very comfortable and well appointed. It looked like the room had been recently updated.
Comment from Hotel Management
9-Dec-2014 by Cristy, Hotel Management
Dear Valued Guest, Thank you for writing a review about your recent stay at the Crowne Plaza Seattle. We are delighted that you enjoyed your stay and found our newly renovated rooms very comfortable and well appointed. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom 日本

安心できるホテル

Posted 21-Nov-2014
部屋も広くて快適、眺めも綺麗(予想してなかったので驚き)、バスルームの水の勢いも強くて使いやすい。フロントのどの人に当たっても、とても良い応対。清掃やラウンジの人も、とても優しくて素敵!レビューにエアコンの音が気になるようなコメントがあったけれど、私は特に気にならず。
Comment from Hotel Management
26-Nov-2014 by Cristy, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to write a review about your recent stay at the Crowne Plaza Seattle. We are delighted that you found your room spacious with great show pressure and our staff helpful. It was our pleasure to host you in Seattle and hope to welcome you back soon. Best regards, Tarig Ghandour Director of Operations
3 out of 5
by A verified traveller

Rude Staff

Posted 12-Nov-2014
Cons: Staff courtesy
I travel to Seattle twice during football season for Seahawks games. I usually stay at the Roosevelt but it was.booked this time. My first impression of the Hotel was the rude front desk clerk. I understand the room is not guaranteed until 4 pm as he sarcastically reminded me the second I approached the counter but somehow the Roosevelt always seems to accommodate fans who fly in for the game which starts at 1 pm. the lobby was full of fans changing from there luggage into there game gear past noon. Again, never saw that at the Roosevelt. Secondly, in checkout the clerk scoffed out loud when I asked about the Expedia listed airport shuttle (for a surcharge) availability. My suggestion to the Plaza is to not list it in your description if it doesn't exist instead of the sarcasm. So, yes...the rooms were nice but I will pass ob the Plaza since they don't appear to appreciate the windfall of an influx of Seahawk fans who arrive from the airport ob what I suspect is a slow (Sunday) business day.
Comment from Hotel Management
24-Nov-2014 by Cristy, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to write a review about your recent stay. Please accept my apologies for the interactions you had with our staff during the check-in and checkout process. We will use your feedback to retrain our staff on how to better communicate hotel policies and information. We pride ourselves in delivering the best customer service in Seattle, but we fell short during our interactions with. Again, please accept my apology and we look forward to welcoming you back in our hotel. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Georgetown, Kentucky

NFPA Code Seminar

Posted 27-Oct-2014
Pros: Everything was above and beyond what I expected. The restaurant food was excellent.
Cons: N/A
Location: I did not have enough time to explore the surrounding areas like I wanted to, but there was plenty things to do in the times that I did get out.
I really enjoyed my stay there. The employees were very courteous and helpful. The hotel was better than I had imagined and the beds were very comfortable. It is a great establishment.
Comment from Hotel Management
30-Oct-2014 by Cristy, Hotel Management
Dear Antonio, Thank you for the taking the time to post a review about your recent stay at the Crowne Plaza Seattle. It was great to read that you really enjoyed your stay and our employees were very courteous and helpful. We look forward to welcoming you back the next time your are in downtown Seattle. Warm regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Poulsbo, WA

Great downtown Seattle location.

Posted 25-Oct-2014
We had a great overnight get away. Hotel was nice and close to everything. Breakfast buffet was just ok, a little on the pricey side. Overall the place was a solid 4.
Comment from Hotel Management
29-Oct-2014 by Cristy, Hotel Management
Dear JRS, Thank you for taking the time to post a review about your stay at the Crowne Plaza Seattle. We are delighted that you found our location convenient and you had a great overnight getaway. Before setting prices of services and amenities such as breakfast, we conduct a market survey to ensure that we are in line with offerings at similar hotels. Thank you again and hope to welcome you back in the future. Warm regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified travellerfrom E

Great location but expensive parking

Posted 23-Oct-2014
We really enjoyed this hotel! Great location, modern rooms and the room service food was fantastic! The only bummer was the over-priced parking :(
Comment from Hotel Management
24-Oct-2014 by Cristy, Hotel Management
Dear Lizzy, Thank you for taking the time to post a review about your recent stay at the Crowne Plaza Seattle. We are delighted that enjoyed our hotel and the amenities we offered. Due to limited parking in the downtown Seattle corridor, parking can be expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the area. Thank you again for your kind feedback. Regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tampa FL

Great downtown Hotel

Posted 19-Oct-2014
Great rooms, good location, decent food, very attentive staff that goes the extra mile. Easy walk to all the great downtown tourist spots. The only complaint is the parking, good luck with that....
Comment from Hotel Management
24-Oct-2014 by Cristy, Hotel Management
Dear Leonrd, Thank you for posting a review about your stay at the Crowne Plaza Seattle. It was great to read that found our staff attentive, our rooms great, and that you found the location to be good. Being a Downtown location, parking can be a bit expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. Thank for your feedback and we hope to host you again in the future. Kind regards, Tarig Ghandour Director of Operations