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Great location for the convention center. But they didn't have enough rooms in the dance bloc for many of the families coming that weekend. And they jacked up the prices like crazy!!! They did remodel the rooms but they're still pretty basic. Not happy to get a basic hotel room with basic amenities for the price you'd pay at a high level resort!
AC was so noisy kept waking up at night .bed mattress is not comfortable at all . I did not sleep all night so uncomfortable.
Breakfast was good but confused if it is included because they want us to sign the restaurant.I am not sure if this is this is new thing in the industry but never had this experience before . Over all did not want to recommend or come back to this hotel.
I liked that they had room service until 10pm and a starbucks in the hotel. Clean and friendly staff
wetona
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
We are so glad you were able to utilize our restaurant and Starbucks! They are certainly convenient amenities to have on-site. We look forward to welcoming you back the next time your travels bring you to Bellevue!
We travelled with 3 other families all together so we asked to the front desk when we checked in if we could have all at the same floor. The lady at the front desk was very nice and helped us kindly. The room was clean and the location of the hotel was phenomenal. And lastly, yes, we got all at the same floor!
Wonsik
Stayed 1 night in Feb 2024
4/10 Poor
Laukik
Feb 18, 2024
Liked: Cleanliness
Disliked: Room comfort
I was given a room next to extremely loud party with a thin wall separating us
The area was quiet even though there was construction going on in the area and with it being the weekend the workers were off. Easy access to interstate. Not to far from downtown Seattle. The staff was awesome.
Ashley
Stayed 4 nights in Dec 2023
8/10 Good
Peter
Jan 1, 2024
Peter
Stayed 2 nights in Dec 2023
10/10 Excellent
Marissabel, everett
Travelled with family, Travelled with family and small children
Dec 24, 2023
Liked: Cleanliness, staff & service, amenities
Check in was great! Very welcoming. We’ve stayed here prior and they never disappoint with their customer service. Only problem is the thermostat. It wouldn’t change temp, stayed at 68 they sent someone up right away however it only moved up 2 degrees but we just left it alone and bundled up a little more. It sounded like it was a common concern. Perhaps changing their system to make it less problematic for people’s stay.