All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 431 out of 1000 reviews" "
10 - Excellent
431
Rating 8 - Good. 306 out of 1000 reviews" "
8 - Good
306
Rating 6 - Okay. 120 out of 1000 reviews" "
6 - Okay
120
Rating 4 - Poor. 73 out of 1000 reviews" "
4 - Poor
73
Rating 2 - Terrible. 70 out of 1000 reviews" "
2 - Terrible
70
8.0/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Thomas
May 24, 2024
Liked: Cleanliness, staff & service
Shower and room needed updating and painting ,water flow was too low for shower. Furniture needs updated as well. Refrigerator needed to be de-iced.
Thomas
Stayed 1 night in May 2024
Response from ch on May 27, 2024
Dear Thomas,Thank you for taking the time to complete our online survey. Your time and feedback are appreciated. Allow me to apologize for failing to exceed your expectations during your recent stay. We will use your feedback to improve and hopefully give you a more superior stay next time.
Nice place to sleep. The beds are very confortable.
Ghyslain
Stayed 1 night in May 2024
8/10 Good
Edward
Travelled with family
Apr 28, 2024
Liked: Amenities
All good
Edward
Stayed 1 night in Apr 2024
Response from ch on Apr 29, 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Merci d'avoir pris le temps de répondre à notre sondage en ligne avec des commentaires aussi positifs ! J'ai partagé vos commentaires avec mon équipe, et ils se joignent à moi pour vous remercier pour vos aimables paroles. Nous sommes très fiers du Sleep Inn & Suites et des services que nous fournissons à nos précieux clients. Nous sommes très heureux que vous ayez apprécié votre séjour.Nous sommes impatients de vous offrir un hébergement et des expériences merveilleux à chaque fois que vous êtes en ville.Cordialement,Chey-AnnServices à la clientèleComfort Inn & Suites
Dear Kenneth,Thank you for taking the time to fill out our online survey with such positive feedback!. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
2/10 Terrible
Thomas
Apr 15, 2024
Thomas
Stayed 1 night in Apr 2024
Response from ch on Apr 18, 2024
Dear Thomas,Thank you for taking the time to complete our online survey your feedback is appreciated.On behalf of our entire team allow me to apologize for failing to exceed your expectations. It is our goal every guest leave satisfied with their stay I'm sorry that as not your experience. We hope to get a second chance to give you a better stay.CheyAnn Guest ServicesSleep Inn
This is by far the filthiest hotel i've ever stayed at! The bathroom was the worst definitely has not been cleaned at all hair in the tub counter on the side and on top dirty. i ran to buy my son shower shoes so he wouldn't touch the tub bedding was gross with black stains on it! Cleaning is the worst of it but the walls were paper thin and the group of men that came in at 12:30 and talking and laughing and playing music woke me up the walls are paper thin here i don't recommend this ever!
shelley
Stayed 1 night in Apr 2024
Response from ch on Apr 18, 2024
Dear Shelley, Thank you for taking the time to complete our online survey your feedback is appreciated.On behalf of our entire team, I apologize for failing to exceed your expectations during your recent stay. We do have quiet hours from 11pm-6am and do our best to enforce that, I apologize for the inconvenience. Our rooms are thoroughly cleaned between each stay, including changing the bedding. We take measures to ensure every room is clean and maintained, I'm sorry that was not your experience. I have shared your feedback with our housekeeping department to ensure these concerns get addressed. Again, I apologize for any inconveniences and hope to get a second chance to give you a better stay. CheyAnnSleep InnGuest Services
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Chey-AnnGuest ServicesSleep Inn & Suites
Rooms are not very soundproof but otherwise excellent!
Joseph
Stayed 1 night in Mar 2024
Response from ch on Mar 27, 2024
Dear Joseph,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
10/10 Excellent
Beck, Chattanooga
Travelled with family, Business traveller, Travelled with pets
Great prices and very welcoming staff. Most of all pet friendly!!!
Beck
Stayed 1 night in Mar 2024
Response from ch on Mar 27, 2024
Dear Beck,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Dear Mike,Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
10/10 Excellent
Holly
Mar 2, 2024
Holly
Stayed 1 night in Mar 2024
Response from ch on Mar 27, 2024
Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
2/10 Terrible
Bobby
Mar 1, 2024
Disliked: Staff & service
Plus I haven'f been able to watch tv once and no refill of coffee, tea and condiments
Robert Bell, PGA
PGA must be all capitalized. It's the PROFESSIONAL GOLFERS ASSOCIATION OF AMERICA, where I'm one of 29,000 members in the United States 🇺🇸
Thank you for taking the time to fill out a review with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We hope to see you again soon!Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Stay was reat from check in to check out. Front desk staff were really first class, friendly and extremely friendly. Room was exrea clean , beds were comfy and had all needed amenities to make our stay reat. Also the breakfast guy was efficient funny and great at his station.
Dennis
Stayed 1 night in Feb 2024
Response from ch on Feb 28, 2024
Thank you for taking the time to fill out a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Dear Layne,Thank you for taking the time to complete our online survey. Your feedback is appreciated.On behalf of our entire team allow me to apologize for failing to exceed your expectations. We hope to get a second chance to give you a better stay. CheyAnnSleep InnGuest Services
10/10 Excellent
Tony
Jan 25, 2024
Tony
Stayed 1 night in Jan 2024
Response from ch on Mar 27, 2024
Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Dear Carl, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!Sincerely,Chey-AnnGuest ServicesSleep Inn & Suites
No tv, called front desk couldn't fix it. My internet kept dropping and I was on a business trip so I couldn't get my work done.
DANIEL
Stayed 1 night in Jan 2024
Response from ch on Feb 7, 2024
Dear Daniel,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the amenities on your recent visit. I have shared your feedback with our maintenance to ensure this issue gets addressed. Again, I apologize for the negative experience and any inconvenience caused. Feedback from our guests on their experiences is what we use to further our constant improvement.We hope for another opportunity to properly host you in the future.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Dear Ralph,Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
10/10 Excellent
Wayne
Jan 8, 2024
Wayne
Stayed 1 night in Jan 2024
Response from ch on Feb 7, 2024
Dear Wayne,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!Sincerely,Chey-AnnGuest ServicesSleep Inn & Suites
Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
And older model but very enjoyable.
Nice touch to have a very good breakfast. The host for the breakfast was super. He went out of his way to ensure we had everything we needed.
Kenneth
Stayed 1 night in Jan 2024
Response from ch on Jan 5, 2024
Dear Kenneth,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Chey-AnnGuest ServicesSleep Inn & Suites
This was my second time staying here as the first time there were no issues other than the rooms being outdated and a little smelly and I just needed the room for one night. Check in was a breeze and staff was friendly. After getting in bed and being in it for about 30 minutes, I smelled something odd. I immediately got up, smelled the bedding and it smelled strong of urine. I was offered new bedding but explained it is likely the mattress pad. I was allowed to move to another room but it was inconvenient as it was late and I previously took sleeping medication. Although we’re allowed to move, I will not be returning for another stay because of how gross it was. On a good note the breakfast is great and the breakfast attendant is very kind.
Jeannine
Stayed 1 night in Dec 2023
Response from ch on Feb 7, 2024
Dear Jeannine,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the room condition on your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Again, I apologize for the negative experience and any inconvenience caused. Feedback from our guests on their experiences is what we use to further our constant improvement.We hope for another opportunity to properly host you in the future.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
10/10 Excellent
Kristina
Jan 1, 2024
Pool could be warmer
Kristina
Stayed 2 nights in Dec 2023
Response from ch on Jan 5, 2024
Dear Kristina,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.Sincerely,Chey-AnnGuest ServicesSleep Inn & Suites
2/10 Terrible
Kadix
Jan 1, 2024
signing up for it there was no problem being 19 years old booking the hotel but i wasn’t aloud to check in to the hotel because i had to be 21, please give full refund.
Dear Marla jo, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.Sincerely,Chey-AnnGuest ServicesSleep Inn & Suites
Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
6/10 Okay
Gisele
Dec 29, 2023
Liked: Staff & service, room comfort
Gisele
Stayed 1 night in Dec 2023
Response from ch on Feb 7, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Feedback from our guests on their experiences is what we use to further our constant improvement.We hope for another opportunity to properly host you in the future.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Dear Roberto,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Chey-AnnGuest ServicesSleep Inn & Suites
The property is located in an industrial complex. My visit was on the weekend so it was quiet, but it may be busier during the week. The staff was very pleasant at attentive to the breakfast bar for prompt restocking.
Very comfortable, up to date rooms. Breakfast was decent. I thought this was a great value. The only thing I didn't like was the gross, non-slip mat in the bathtub.
Had a pet-friendly room on the 1st floor, near the outside door. Room was clean.
I really like the tile-walk-in shower!!
Jacquelyn
Stayed 1 night in Dec 2023
10/10 Excellent
Mani
Dec 19, 2023
Mani
Stayed 1 night in Dec 2023
Response from ch on Jan 18, 2024
Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
The hotel looked nice in pics online and was reasonably priced with a decent pet fee. However the room was filthy, it looked like there was blood on the blow dryer and the mattress and bedspread were stained. The floor was sticky. I could not stay and the hotel refuses to refund me. Went to a Hilton.
Emily
Stayed 1 night in Dec 2023
Response from ch on Dec 17, 2023
Dear Emily,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanliness on your recent visit. I have shared your feedback with our housekeepers to ensure these issues get addressed immediately. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites
Beds were comfortable. Location was convenient to the things we wanted to do. Front desk staff overall unresponsive. Asked for toilet paper for the room in the AM still not delivered to the room in the PM and we were out!! Then, when we came back at night, the front end staff was hiding in the back and didn’t come out until another employee texted her. Unresponsive personnel gave a negative impression of the facility.
Moneta
Stayed 2 nights in Dec 2023
Response from ch on Feb 7, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the service provided. I have shared your feedback with our staff to better handle these types of situations differently in the future. Again, I apologize for the negative experience and any inconvenience caused. Feedback from our guests on their experiences is what we use to further our constant improvement.We hope for another opportunity to properly host you in the future.Kind regards,Chey-AnnGuest ServicesSleep Inn & Suites