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Reviews of Comfort Inn & Suites Wilkes Barre - Arena

2.5 out of 5
Comfort Inn & Suites Wilkes Barre - Arena
1067 Wilkes Barre Township Blvd, Wilkes-Barre, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1000 reviews" "
Rating 8 - Good. 365 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph Edward, Mechanicsburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we wanted to visit while in Wilkes-Barre
Stayed 1 night in Apr 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my state at the Comfort Inn is beyond words that I can express exact and write all services is good there’s no need of utilizing other words of saying good or excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was perfect! Like everything there, it was spotless! This is a smaller hotel, but it had everything we needed, and more! Staff was awesome!
Stayed 1 night in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant stay
Stayed 1 night in Mar 2024

6/10 Okay

Jean-Guy

Liked: Staff & service
Propreté des chambre ... odeur!!
Stayed 1 night in Mar 2024

8/10 Good

Michelle, Stittsville

Travelled with partner
Breakfast has sausage and eggs which is a step up from other places. Staff super friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities
Everything was in order, including the reception and the arrangements of the food for breakfast and quick response to any trouble difficulties, television, phone connections, etc.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, The room was very clean. Nice breakfast.
Stayed 2 nights in Mar 2024

8/10 Good

KURT

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at this location and it was excellent on all accounts. Friendly and efficient front counter service. A really nice sized and comfortable king room, very clean with a really nice walk-in shower. Great breakfast in the morning to start your day with eggs , sausage , waffles , cereal, coffee, juices, pastries, yogurt etc. Will definitely book here again.
Stayed 1 night in Feb 2024

6/10 Okay

Michaela

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in. The room was large and comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Louise, Manotick

Stayed 1 night in Jan 2024

8/10 Good

Shirley

Difficult to find the road back to the property from Rt 309
Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off I-81 so very convenient. Very friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was quiet and very clean. Staff were very friendly and helpful. Would stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Herbert, Bristol

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
It was very nice. Thank you. We will return.
Stayed 1 night in Jan 2024

10/10 Excellent

Celeste

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

margie

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Christine, Rockland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where awsome. Room clean. Looked renovated with beautiful walk in shower. Definitely stay again.
Stayed 1 night in Dec 2023

8/10 Good

Cesar A

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
I arrived on Thursday night, checking in was fast , efficient and very very friendly. Thank you Vanessa, room was bi , comfortable lot of space , great amenities. The hotel is located near everything. Quiet and reliable. Breakfast area is very nice, clean and organized. Checking out was satisfactory experience too. Very friendly and pleasant personnel. Definitely a place to stay, relax and enjoy. There is also a pool and gym in the hotel
Stayed 2 nights in Dec 2023

2/10 Terrible

Gerardo

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was cordial and accomodating.
Stayed 1 night in Dec 2023

10/10 Excellent

Shona

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super friendly
Stayed 1 night in Nov 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price!
Stayed 1 night in Nov 2023

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wife has a mold sensitivity. There had been a water leak in the property. Within 15 minutes she had a headache and joint pain. We immediately moved to a different hotel, but Comfort Inn refused to refund our money. VERY tacky. We are considering suing.
Stayed 1 night in Nov 2023

8/10 Good

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the pool and how quite it was friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property. Great friendly helpful staff
Stayed 1 night in Nov 2023

8/10 Good

Regina, Massapequa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was just renovated. Rooms are clean and the beds are out of this world comfortable! Had the best night’s rest. Staff was super friendly. Easy parking and shopping/restaurants are plentiful and close by. The morning breakfast was not impressive, but I didn’t expect it would be for a small place. They had scrambled eggs and sausage, but pastries were wrapped (not fresh). They did have boxed cereal and fruit. I will definitely stay there again when visiting family in the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so peaceful
Stayed 2 nights in Oct 2023

8/10 Good

Gaston

Travelled with family
Liked: Amenities
Very satisfied. We will come back.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly and helpful.
Stayed 4 nights in Oct 2023

8/10 Good

karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

JVeronika

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The elevator broke and we were stuck on the third floor as the person I was traveling with could not go down stairs. Not the fault of the hotel and they got it fixed as fast as they could I assume. It still strikes me as odd that they don’t have a service elevator to use. Still everything else was fine and I’d stay there again, but on the first floor!
Stayed 1 night in Oct 2023

6/10 Okay

Denise

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Unhappy
Hotel under construction not mentioned upon booking. Breakfast was horrible
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with family
Liked: Staff & service
When I booked this hotel is was rated as a top pick. I would say it's old and needs some updates. Our room smelled like dirty feet so we sprayed air freshener that helped. Overall it was a good stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023