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Reviews of Raincliffe Hotel

3 out of 5
Raincliffe Hotel
21 Valley Road, Scarborough, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 108 out of 148 reviews" "
Rating 8 - Good. 36 out of 148 reviews" "
Rating 6 - Okay. 4 out of 148 reviews" "
Rating 4 - Poor. 0 out of 148 reviews" "
Rating 2 - Terrible. 0 out of 148 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Close to the ocean.
Stayed 1 night in May 2024

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Very clean and cosy with an extremely friendly atmosphere. Would definitely come here again. Highly recommended
Stayed 1 night in Mar 2024
Response from Vicky on Mar 14, 2024
Thankyou - hope to see you again

8/10 Good

NEIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Vicky on Feb 27, 2024
Thankyou for your review

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Vicky on Jan 23, 2024
Thankyou for your review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visiting weekend
Lovely weekend fantastic hotel great host nothing too much trouble food Lovely rooms clean and spacious we had a great time x
Stayed 2 nights in Dec 2023
Response from Vicky on Jan 23, 2024
Thankyou - we hope to see you again

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stop
The greeting we received on arrival was warm and that standard was maintained throughout our stay. Breakfast is a must
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional building with beautiful features, thoughtfully maintained
Stayed 1 night in Oct 2023
Response from Vicky on Nov 18, 2023
Thankyou for your appreciation

10/10 Excellent

DENISE

Stayed 1 night in Sep 2023
Response from Vicky on Oct 24, 2023
Thanks, hope to see you again soon

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Quality service all around
Stayed 1 night in Sep 2023
Response from Vicky on Sep 19, 2023
Thanks for your review

10/10 Excellent

Jeremy

Stayed 3 nights in Sep 2023
Response from Vicky on Sep 15, 2023
Thankyou for choosing The Raincliffe Hotel

10/10 Excellent

Wendy

Stayed 1 night in Aug 2023
Response from Vicky on Sep 10, 2023
Thankyou - hope to see you again

10/10 Excellent

Raymond

Stayed 2 nights in Jul 2023
Response from Vicky on Aug 7, 2023
Thanks for reviewing us, we're glad you had a lovely stay

10/10 Excellent

Sarah

Stayed 1 night in Jul 2023
Response from Vicky on Aug 7, 2023
Thanks for taking the time to review us

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2023
Response from Vicky on Aug 7, 2023
Thanks for reviewing your stay with us, maybe we will see you again

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
The advance information was accurate and the welcome was helpful. Advice on local places and how best to reach them was good. Parking was easy in the road outside the property. Cleanliness was noticeable throughout the hotel and the bed was very comfortable. There were multiple signs that the present owners are investing in raising standards.
Stayed 2 nights in Jun 2023
Response from Vicky on Jul 4, 2023
Thanks for your review, we're glad you enjoyed your stay with us

10/10 Excellent

werner

Stayed 2 nights in Jun 2023
Response from Vicky on Jul 4, 2023
Thankyou for taking the time to review us

10/10 Excellent

Peter

Stayed 1 night in Jun 2023
Response from Vicky on Jun 5, 2023
Thankyou for choosing the Raincliffe and taking the time to review your stay

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was loverly and spotlessly clean .
Stayed 2 nights in May 2023
Response from Vicky on May 30, 2023
Thankyou - hope to see you again

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very clean and well organized, almost to the the point of feeling parochial. There are lots of rules, as, apparently, previous guests have behaved badly and now we all have to be quite careful to mind our ‘P&Q’s. The detail orientation and efficiency is appreciated, but may need to be balanced a bit with generosity and warmth of feeling. I felt a bit as if I’d have a nice stay as long as I didn’t ’mess up’. This is a difficult balance and the operators seem to really invested in the success of the hotel, but my hope would be their precision will lay the groundwork for warmth - and that others who stay won’t ‘mess it up’. I wish them the best.
Stayed 1 night in May 2023
Response from Vicky on May 30, 2023
I hope you enjoyed your stay in Britain. I know that you were travelling around and stayed in many different places. After reading your review we feel that you may have got us confused with another hotel, especially with your reference to rules, etiquette and details of previous guests behaviour.

8/10 Good

ian

Stayed 1 night in Apr 2023
Response from Vicky on May 12, 2023
We hope to see you again in the future

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Had a lovely time. Hosts very welcoming. Breakfast very good. Close to beach and town
Stayed 1 night in Apr 2023
Response from Vicky on Apr 29, 2023
Thankyou for taking the time to review us. Hope to see you again

10/10 Excellent

Debra

Stayed 1 night in Apr 2023
Response from Vicky on Apr 29, 2023
We're glad you enjoyed your stay with us

10/10 Excellent

Richard

Stayed 1 night in Mar 2023
Response from Vicky on Apr 3, 2023
Thankyou - we hope to see you again

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family stay overnight
A lovely clean hotel the hotel hosts were very friendly and welcoming .room was nice and cosy breakfast was excellent a really enjoyable stay
Stayed 1 night in Mar 2023
Response from Vicky on Mar 30, 2023
Thankyou - hope to see you again

8/10 Good

Eleanor

Stayed 1 night in Mar 2023
Response from Vicky on Mar 30, 2023
Thankyou for your review

10/10 Excellent

Helene

Stayed 1 night in Feb 2023
Response from Vicky on Mar 20, 2023
Thanks, we're pleased you had a lovely stay with us

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
My partner and I stayed for 2 nights with breakfast included. The room was warm cosy and clean. Breakfast was freshly cooked and there was plenty. Close to town and beach.
Stayed 2 nights in Nov 2022
Response from Vicky on Nov 25, 2022
Thanks for taking the time to write a review, we hope to see you both again

10/10 Excellent

PAUL

Stayed 1 night in Oct 2022

10/10 Excellent

Thomas

Stayed 1 night in Oct 2022
Response from Vicky on Nov 11, 2022
Hope to see you in the future

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely family run hotel
We stayed here in a family room for the weekend. Great location, 30 minutes walk to most attractions, and only 5-10 minutes to the beach. Family room was spacious, well equipped and warm. The breakfasts in the morning were plentiful with a lot of choice. The pool table and on site bar is a great quiet place to relax. Despite the hotel being full, we didn't hear any other rooms at night, and everyone slept very well. On street parking was great, right outside the hotel and there was always a space available.
Stayed 2 nights in Sep 2022
Response from Vicky on Nov 11, 2022
Thanks for taking the time to write this review, we look forward to seeing you again

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, very clean, comfortable bed and soft pillows.. owner very nice and friendly and definitely one of the best breakfasts we’ve had.. we very much enjoyed our stay.
Stayed 1 night in Sep 2022
Response from Vicky on Sep 13, 2022
Thanks for taking the time to write a review. We very much appreciate it.

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderfully helpful and we loved the place.
Stayed 2 nights in Sep 2022
Response from Vicky on Sep 13, 2022
Hope to see you again soon

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay at the Raincliffe Hotel.
A really enjoyable stay in this family-run hotel. Lovely cooked breakfasts for vegetarians / vegans. Staff were friendly and accommodating. Beds were comfortable. Would certainly re-visit.
Stayed 2 nights in Aug 2022
Response from Vicky on Aug 16, 2022
Thankyou, we're really glad you enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Vicky on Aug 16, 2022
Hope to see you again soon

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2022
Response from Vicky on Jul 20, 2022
Thankyou for choosing the Raincliffe

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly staff and the vibe of the property. Loved the decor, wallpaper and movie posters. Very comfortable. Breakfast was delicious and really nicely cooked.
Stayed 1 night in Jul 2022
Response from Vicky on Jul 20, 2022
Thanks for your review, we hope to see you again in the future

10/10 Excellent

Raymond

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious English breakfast served in the morning. Room was also clean and newly decorated.
Stayed 1 night in Jun 2022
Response from Vicky on Jul 4, 2022
Thanks for taking the time to review your stay with us

10/10 Excellent

Jerry

Stayed 1 night in Jun 2022
Response from Vicky on Jun 15, 2022
Thanks for taking the time to review us

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warn hosts, good location 5 minutes to sea front. Breakfast is very good, good start to each day.
Stayed 2 nights in Jun 2022
Response from Vicky on Jun 15, 2022
We're glad you enjoyed your breakfast

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Very clean . Great couple and good value for money.
Stayed 2 nights in Jun 2022
Response from Vicky on Jun 15, 2022
Thanks for your review, hope to see you again

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Vicky on Jun 7, 2022
Glad you enjoyed your stay with us

10/10 Excellent

Claire

Stayed 1 night in May 2022
Response from Vicky on Jun 7, 2022
Thanks for taking the time to write a review. Hope to see you again in the future

10/10 Excellent

Rong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely time
Nice and friendly service we had from Raincliff. Excellent breakfast we highly recommended! Will return for future.
Stayed 2 nights in Apr 2022
Response from Vicky on May 6, 2022
Thanks - see you again soon

6/10 Okay

Mosina

Liked: Cleanliness, room comfort
Good but could do with some improvement
This Hotel was okay. Bed was comfortable and paid extra for superior room. The shower room was extremely small. Hardly any pressure from shower, which was disappointing. Too many rules on door. Better or friendlier way to state things im sure. Breakfast was okay. Probably would return when they have an offer. Not really sure what didnt feel right but expected bit more.
Stayed 1 night in Apr 2022
Response from Vicky on Apr 26, 2022
Thankyou for your review, our showers are eco flow and not power showers, not sure if you are referring to the fire escape info on the back of the bedroom door or the sign on the front door that asks guests to close the door behind them. All of this information is important and displayed in a professional way.

10/10 Excellent

Walter A

Stayed 1 night in Apr 2022
Response from Vicky on May 6, 2022
Thanks for your review

10/10 Excellent

kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and friendly place.. breakfast and service was amazing.. 100% stay again
Stayed 1 night in Apr 2022
Response from Vicky on May 6, 2022
Great review - thanks

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family run hotel with great short stay facilities.....breakfast was best we've had in a long time!
Stayed 1 night in Apr 2022
Response from Vicky on May 6, 2022
Thanks for taking the time to write this review - we know our guests appreciate read reviews when choosing their place to stay

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly people
Stayed 1 night in Apr 2022
Response from Vicky on May 6, 2022
Thankyou - maybe see you again in the future

8/10 Good

Malcolm

Good hotel
The hotel was as expected and the breakfast service was excellent.
Stayed 1 night in Mar 2022
Response from Vicky on Apr 2, 2022
Thankyou - hope to see you again in the future