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Reviews of AutoCamp Catskills

3.5 out of 5
AutoCamp Catskills
882 NY-212, Saugerties, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 269 reviews" "
Rating 8 - Good. 50 out of 269 reviews" "
Rating 6 - Okay. 12 out of 269 reviews" "
Rating 4 - Poor. 9 out of 269 reviews" "
Rating 2 - Terrible. 8 out of 269 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Very unique experience as compared to a standard hotel room. Loved the fireplace!!
Stayed 1 night in Apr 2024
Response from Steve on May 6, 2024
Hi Robert,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

8/10 Good

Zee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and our cabin was great but the housekeeping system needs a little attention. Our cabin was not serviced during our stay. We stayed Monday-Thursday and had to go to the main house for more toilet paper, Kleenex, and towels ourselves. Id like to respectfully offer a suggestion… It would be nice if perhaps these things were put in a bag and left on our doorstep each morning or evening so that we could have fresh towels etc. As guests, we could also place used towels in bags and leave out so that housekeeping isn't inundated with a weeks worth of towels etc each time guests check out.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yasumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Steve on Apr 28, 2024
Hi Yasumi,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We loved our stay at Autocamp. The airstream was beautiful. The bed was super comfortable and the bedding felt high quality. Staff were friendly and efficient. You can't beat the prices for happy hour drinks. The complementary granola was excellent and so was the coffee. The food and drinks were made quickly and were of very good quality. The only disappointing aspect of our stay was how dirty the floors in the entire airstream were. I ended up cleaning them myself to ensure they were clean enough. I had read other guests having issues with the cleanliness of their rooms as well so I hope management is aware and can address the issue. Other guests used the wagons to transport luggage and such from the car to their accommodations but didn't return them back to the centralized location so we had no wagon to get our stuff to the airstream and needed to make several trips. It would've been helpful if staff members were on the grounds making sure that the wagons went back.
Stayed 2 nights in Apr 2024
Response from Steve on Apr 28, 2024
Hi Maria,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

8/10 Good

Jiayi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness could be improved for better impression. Staff and customer service are top-notch.
Stayed 1 night in Apr 2024

8/10 Good

Kerry

Travelled with family
Liked: Amenities, property conditions & facilities
We truly enjoyed our stay and look forward to a return visit.
Stayed 3 nights in Apr 2024

8/10 Good

Dima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the experience overall. However, it is very pricey for a "nature" experience. There are some activities to do and the club house is clean and provides coffee and granola in the morning. It's pretty clean and everything is well functioning. We recommend it l. Close to lots of shops if you need anything while there. We recommend the wayerfall hike and lighthouse nearby.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mikyung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cozy and peaceful ✌️
Stayed 1 night in Apr 2024
Response from Steve on Apr 28, 2024
Hi Mikyung,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

8/10 Good

Lisa

Travelled with family
Loved the electric firepit and the vibe in the clubhouse
Stayed 1 night in Apr 2024

10/10 Excellent

Meylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Auto Camp. It felt like a camp for adults. It’s easy to drive to other towns like Woodstock and Kingston, so you have other options to explore.
Stayed 2 nights in Apr 2024
Response from Steve on Apr 28, 2024
Meylin,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Eunhye

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Steve on Apr 17, 2024
Hi Eunhye,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Heidy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable with friends and family, and felt relaxed
Stayed 2 nights in Apr 2024
Response from Steve on Apr 17, 2024
Hi Heidy,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

8/10 Good

Mariel

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The check-in time is too late and the check-out time is too early.
Stayed 1 night in Apr 2024

10/10 Excellent

Hyunri

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Site was very clean.
Stayed 1 night in Apr 2024
Response from Steve on Apr 3, 2024
Hi Hyunri,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

hushan

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l like quite environment and everything is ready which is very convenient we only need to bring eat
Stayed 2 nights in Mar 2024
Response from Steve on Apr 2, 2024
Hi Hushan,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

8/10 Good

Chihyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
^^
Stayed 2 nights in Mar 2024

8/10 Good

Eunkyong

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Teddie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cute trailers around an open parking lot. Not located in a forest or mountainous area, not remote. Internet doesn’t work so you can’t watch tv if it rains. Off the street of a town. Cute idea but should be real camping area. Food in clubhouse is seemingly microwaved, very poor. The whole time we were there it rained but trailor has no cooking area unless you cook on a grill outside which cannot be done in the rain - with no wifi to watch tv, no food to buy worth eating at camp, we drove off property every day.
Stayed 2 nights in Mar 2024

10/10 Excellent

Oum, elmhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff there.
Stayed 1 night in Mar 2024
Response from Steve on Mar 25, 2024
Hi Oum,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run property with nice lodge area with fireplaces, happy hour, morning yoga classes. Popular with young families. Each site comes with its own patio area with chairs, table and fire pit. The “free breakfast” was limited to coffee, tea, and granola.
Stayed 1 night in Mar 2024
Response from Steve on Mar 18, 2024
Hi Tim,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

8/10 Good

Min

Stayed 1 night in Mar 2024

2/10 Terrible

Clare

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay - was busy and had to wait a bit on Fri night at the front desk, but service was friendly. The Airstream I stayed in was good, but a bag of food trash was left on the kitchen counter, which was disappointing because it gave the impression that the turnover wasn't done thoroughly. First time in an Airstream and I like all the windows and shades. You'll have to connect your phone to the wifi to be able to use apps like Netflix on the TV. Water pressure was very low all around. Heat was a bit wonky as it kept on even after the space reached the set temp. Bed was very comfortable. But you can feel it when laying down and someone is walking around in the Airstream. Nice touch to have Ursa Major toiletries. Wish check out was later than 10am. Nice surprise was the lodge which has a large common space and is furnished well. I got a modern, but rustic snow resort lodge feel. Very nice. Bathrooms very nice here. Free granola (and milk) and coffee/tea in the morning. Water bottle refill station. You can order breakfast items too and they tasted good. Also, some games like ping pong and bean bag toss just outside with lounge chairs and communal fire pit. The small store is well stocked with lots of good quality items - more like boutique items than standard Doritos, etc. Plenty of drink options, too. Self checkout is nice.
Stayed 1 night in Mar 2024
Response from Steve on Mar 7, 2024
Hi Daniel,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Internet was spotty in my cabin. Other than that, perfect weekend!
Stayed 2 nights in Mar 2024
Response from Steve on Mar 5, 2024
Hi Robert,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Tolulope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at auto camp
Stayed 3 nights in Feb 2024
Response from Steve on Mar 5, 2024
Hi Tolulope,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Great Spot for a quick getaway
Stayed 1 night in Feb 2024
Response from Steve on Mar 1, 2024
Hi John,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Giza

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
This is our third time at AutoCamp. We usually love it but this time it fell short. The suite we stayed in had many issues. We reported them to the staff who told us they would send maintenance to address the problems. Maintenance never showed up. Considering the price you pay for a glamping experience, this is not what we signed up for. Felt more like overpriced camping this time.
Stayed 3 nights in Feb 2024

6/10 Okay

lei

Liked: Cleanliness
It takes too late for check in 4pm
Stayed 1 night in Feb 2024

6/10 Okay

Nora

Liked: Cleanliness
Stayed 4 nights in Feb 2024

10/10 Excellent

Evelyn

Travelled with family and small children
This places is our favorite. The best
Stayed 1 night in Feb 2024
Response from Steve on Feb 20, 2024
Hi Evelyn,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Erin

Stayed 2 nights in Feb 2024
Response from Steve on Mar 25, 2024
Hi Erin,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main lodge is very nice, great bar and areas to sit around. The Airstreams are very cool and have everything needed. They’re outfitted beautifully. With a cosy fire pit outside. The location is quiet and peaceful. Highly recommend, only issue is the showers in the Airstreams don't work well. Apparently the water comes from a well and runs out if there is no rain. So we had to shower under a dribble/no shower. Apart from that was a nice time, great spot and very fun.

10/10 Excellent

Anna

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondeful winter stay with good food and beverage options. I don't particularly like the 20 dollar bundle of wood, but maybe because I'm not a new Yorker. I was offered suggestions to a grocery store near by if i needed more supplies. The lady at the checkout counter was very friendly. And my dog really enjoyed his stay as well.
Stayed 1 night in Feb 2024
Response from Steve on Feb 7, 2024
Hi Anna,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, calm and serene.
Stayed 2 nights in Feb 2024
Response from Steve on Feb 7, 2024
Hi Diego,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Mirim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cozy and comfortable. Having a relaxed time was the best. Thanks!
Stayed 1 night in Feb 2024
Response from Steve on Feb 7, 2024
Hi Mirim,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

8/10 Good

seimee, Edgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything!
Stayed 2 nights in Jan 2024
Response from Steve on Feb 2, 2024
Hi Micah,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Steve on Feb 2, 2024
Hi Noriko,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Good atmosphere, convenient. Will go again.
Stayed 2 nights in Dec 2023
Response from Steve on Feb 1, 2024
Hi Li,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how secluded and quiet the property was! it was so peaceful and got to spend quality time with my hubby! We cooked on the fire for the first time for both of us, we thought the bed was super comfortable! It was so cozy and toasty!! The only thing is I wish they had a pan to cook eggs the skillet just kept getting all my food black but we were okay with it, it’s survival technique we call it!and also the water pressure was a little too weak! The people there were so nice, the lodge was just so cozy and everyone was so welcoming! we loved our stay!! i will recommend to others!! thank you again!
Stayed 2 nights in Jan 2024
Response from Steve on Jan 22, 2024
Hi Veronica,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

MARIBEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. The property is clean and the staff are very friendly
Stayed 1 night in Dec 2023
Response from Steve on Jan 16, 2024
Hi Maribel,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Qianqian

Stayed 2 nights in Jan 2024
Response from Steve on Jan 11, 2024
Hi Qianqian,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Iago s

Stayed 2 nights in Dec 2023
Response from Steve on Jan 11, 2024
Hi Lago,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Steve on Jan 11, 2024
Hi Megan,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Steve on Jan 11, 2024
Hi Ivan,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Fiorela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff (two ladies) were very attentive and helpful. The patio was very comfy and sanitize. I would recommend my city people to come here and unplug and unwind. You won’t regret it. When I checked out, the gentleman who helped in the morning was very nice as well. Customer service and the patio I’ve stayed deserves 5 stars. I’ll be back soon.
Stayed 1 night in Dec 2023
Response from Steve on Jan 2, 2024
Hi Fiorela,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Steve on Feb 1, 2024
Hi John,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Steve on Feb 7, 2024
Hi Vanessa,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.

10/10 Excellent

Leonardo, newport news

Stayed 2 nights in Dec 2023
Response from Steve on Jan 16, 2024
Hi Leonardo,We are thrilled that you had a great experience at AutoCamp. Thank you for the kind rating. Please come back and see us.