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Reviews of Quintessa Hotel Sasebo

3.5 out of 5
Quintessa Hotel Sasebo
5-24 Minato-machi, Sasebo, Nagasaki-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 142 out of 363 reviews" "
Rating 8 - Good. 158 out of 363 reviews" "
Rating 6 - Okay. 46 out of 363 reviews" "
Rating 4 - Poor. 10 out of 363 reviews" "
Rating 2 - Terrible. 7 out of 363 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jenea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Eric

Stayed 2 nights in Apr 2024

10/10 Excellent

RICHARD

Stayed 1 night in Apr 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to things we needed. It was safe and the staf was great.
Stayed 9 nights in Mar 2024
Response from Miyuki on Apr 6, 2024
Thank you for staying at our hotel and the review!Our location is pretty convenient as well as foreigner I think. There are lot of restaurants and bars, especially U.S Military near by.We are very appreciated your positive review!Hope to see you again!Thank you.Miyuki Nishimura

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for Americans to stay
Good service and very helpful with other Japanese services (local shops, restaurants and taxi services). The only semi-negative comment, the hotel needs a facelift. Equipment is old and carpets look well used. Overall, I would recommend this for Americans to stay.
Stayed 7 nights in Jan 2024
Response from Miyuki on Feb 7, 2024
Thank you for staying at our hotel and the review.We don't speak English well but always trying to be kind to guest and politeness.Yes, we have been changing some equipment and room carpets each one floor when season off but not done all floors yet. Hope to see you sometime again with better room!Thank you.Miyuki Nishimura

10/10 Excellent

Havier, Edinburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice I can stop at McDonald’s for breakfast and then walk to the train station in under 15 minutes.
Stayed 2 nights in Dec 2023
Response from Miyuki on Jan 3, 2024
Thank you for staying at our hotel and the review.I think the location is not bad at all for guests! There a plenty of restaurants, bars, ,station, and shopping.There is US military base nearby, so a lot of foreigner staying at hotel as well.Please stop by us when you have chance to hit Sasebo again!Thank you

10/10 Excellent

Frederick, Dallas

Stayed 4 nights in Dec 2023

10/10 Excellent

Kristopher

Stayed 5 nights in Dec 2023

8/10 Good

Sumiko

Stayed 1 night in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how a lot of places were nearby but i dodnt like that the A/C wasnt working when i checked in.
Stayed 1 night in Nov 2023
Response from Miyuki on Nov 11, 2023
Thank you for staying at our hotel and the review.We apologize for the inconvenience as the air conditioner was under construction. The construction period is from Oct 23 to middle December. It would be nice if the construction period could be shortened. Again, we apologize for the inconvenience.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were very clean and stuff are super nice and very well organized.
Stayed 1 night in Oct 2023
Response from Miyuki on Nov 3, 2023
Thank you for your staying and the review!We are very glad that you enjoyed staying!Hope to see you sometime soon!Thank you.

8/10 Good

Princeabendego

Stayed 2 nights in Oct 2023

10/10 Excellent

Dre

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly it is over priced but worth it because you get a really nice room and bed to make up for it if I had to choose between smile or here it will always be here
Stayed 2 nights in Sep 2023
Response from Miyuki on Oct 19, 2023
Thank you for your staying and the review.Our rooms are little bigger than the other business hotel if we compare I think.May be season off is little decrease price.Hope to see you again!

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Quintessa Hotel Sasebo
Another awesome stay
Stayed 1 night in Sep 2023
Response from Miyuki on Sep 30, 2023
Thank you very much for that review!Hope to see you soon!!!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Quintessa Hotel Sasebo
I have stayed here before and it is always pleasurable
Stayed 1 night in Sep 2023
Response from Miyuki on Oct 19, 2023
Thank you very much for your staying and the review.We look forward to see you again sometime sooner!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sasebo Visit.
The location is very convenient. I will come back again.
Stayed 4 nights in Sep 2023
Response from Miyuki on Sep 30, 2023
Thank you very much for your review.There neat restaurants and bars near here our hotel.We look forward to seeing you!!Thank you

8/10 Good

Frederick, Dallas

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2023

8/10 Good

Kenneth, Otake-shi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff are of good quality for the price. The area immediately around the hotel is ok, but basically in a section of the bar district, so..... you
Stayed 1 night in Aug 2023
Response from Quintessa Hotel Sasebo on Aug 16, 2023
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel and staff to be of good quality. Thank you for choosing Quintessa Hotel Sasebo. We look forward to welcoming you back soon. Quintessa Hotel Sasebo

8/10 Good

Mark

Stayed 3 nights in Jul 2023

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023

8/10 Good

Loïc

Stayed 22 nights in Jun 2023

8/10 Good

HIROSHI

Stayed 1 night in Jul 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly, helpful staff. Great laundry service. Close to the main shopping zone in a super walkable area.
Stayed 5 nights in May 2023

10/10 Excellent

Gina

Stayed 1 night in May 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel rooms could use an upgrade, but good value for price and location.
Stayed 2 nights in May 2023

8/10 Good

Dean

Stayed 3 nights in May 2023

10/10 Excellent

JONATHAN

Stayed 1 night in May 2023

8/10 Good

Xiaoming

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay
Stayed 6 nights in Apr 2023

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2023

8/10 Good

David, Rixeyville

Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms a little dated
Stayed 4 nights in Mar 2023

10/10 Excellent

Teresita

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendĺy staff, very clean and quite.
Stayed 1 night in Apr 2023

10/10 Excellent

JONATHAN

Stayed 1 night in Apr 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location. Close to base, shopping and a lot of restaurants
Stayed 2 nights in Mar 2023

10/10 Excellent

Darasha

Stayed 4 nights in Mar 2023

8/10 Good

Lourdes

Stayed 1 night in Mar 2023

10/10 Excellent

Kelsey

Stayed 1 night in Mar 2023

10/10 Excellent

Francis

Stayed 4 nights in Mar 2023

10/10 Excellent

Teresita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Feb 2023

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Feb 2023

8/10 Good

Andrey

Stayed 1 night in Feb 2023

6/10 Okay

Corey

Business traveller
Liked: Staff & service
Okay, conversation to Sasebo base & shopping
Stayed 4 nights in Feb 2023

10/10 Excellent

Christopher

Stayed 4 nights in Jan 2023

10/10 Excellent

Jordan

Stayed 1 night in Feb 2023

10/10 Excellent

Chancer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great!
Stayed 3 nights in Jan 2023

10/10 Excellent

LOGAN

Stayed 2 nights in Jan 2023

10/10 Excellent

James

Stayed 1 night in Jan 2023

8/10 Good

Masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities
Centered around multiple things to do (shopping, dining. leisure)
Stayed 4 nights in Dec 2022