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Reviews of Glow Boutique Hotel & Suites

3 out of 5
Glow Boutique Hotel & Suites
Rruga Butrinti, Sarandë, Qarku i Vlorës

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Liked: Property conditions & facilities
Disliked: Staff & service
This is gorgeous! We had a bad experience because the rooms weren’t accurately described. We requested separate beds and only one bed was available at check in. So we had to pay 46 euros more for a room with 2 beds. The next night the suite says it sleeps 4 and has a pull out bed. We were told we couldn’t use it because it’s only for a child 12 and under. This is not described anywhere in the descriptions of the room. I was forced to book another room for the night.
Stayed 1 night in Sep 2023

8/10 Good

Feodor

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Feodor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Boutique Hotel
Nice boutique hotel steps from the beach and with a small rooftop pool. Rooms were spacious with comfy beds and nice pillows. Free parking available which was great. The hotel is about 30min walk to the port area where all the restaurants, bars and clubs are.
Stayed 7 nights in Aug 2023
Response from Reservation Team on Aug 25, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

4/10 Poor

Schafer

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately not the greatest of experiences. The hotel overall was clean and had proper facilities. But other than that it was mainly walls and a roof. The rooftop pool was less to be desired, and the advertised rooftop bar appears to have been abandoned by the facility for economic reasons. That being said for the price and the product received their was a poor return on investment.
Stayed 3 nights in Jul 2023

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and it was walking distance to all the restaurants and bars. The rooftop pool was nice. The only bad part was that the bathroom had a very bad smell but we only stayed two days do we lived with it. I would stay here again
Stayed 2 nights in Jun 2023
Response from Reservation team on Jun 27, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Staff on Jun 17, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

6/10 Okay

Adriana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from Reservation Team on Jun 6, 2023
Dear Guest, We are sorry to see this review rate. It would have been very helpful for us if you had left a review, to understand the reason for this evaluation. Best regards!

10/10 Excellent

Florie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful, extremely clean, and the staff was so nice, friendly, and helpful. One of their employees in particular, Flori was very welcoming, helpful, and great to conversate with. The staff really takes pride in working there and ensuring that their guests enjoy their stay.
Stayed 1 night in May 2023
Response from Reservation staff on May 25, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards

10/10 Excellent

Harris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel for a stay in Saranda. Quiet, yet close to restaurants, beach clubs (hotel has its own small beach access), underground parking, lovely rooftop. Exceptionally clean and everything was modern and on point. Staff were very helpful and friendly, especially Teresa at the front desk. Would not stay anywhere else next time i’m in Saranda.
Stayed 6 nights in Aug 2022
Response from Staff on Sep 2, 2022
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards

8/10 Good

Nidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property being run by a young friendly crew. They have an area with sunbeds, but directly outside the hotel. Really nice breakfast with fresh bread. We enjoyed and would return.
Stayed 3 nights in Jul 2022
Response from Staff on Aug 4, 2022
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards

10/10 Excellent

minira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Jul 2022
Response from Staff on Jul 17, 2022
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards

10/10 Excellent

Ramadan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Staff on Jul 14, 2022
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards

10/10 Excellent

Alije

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021
Response from Staff on Jul 14, 2022
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards

10/10 Excellent

Eglantina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was beautiful, nice and new hotel very chic and modern, excellent location next to the most beautiful beaches of Sarandë . The pool at the roof is fab with stunning views and the most beautiful sunsets.But the most important that made my holiday was the staff , you would never find the most polite cheerful and caring staff team. I had a health problems the day that i arrived, but they were so caring and looked after me all the time, i can’t be more grateful. I travel to a lot of 5 stars hotels around the world and I would give 5 star to this Hotel as well. I would also like to give special Thank you to the Manager Qazim and one more guy I don’t know his name, and also the receptionist Angela and all the others that look after me and my kids during my short stay. I can highly recommend this hotel
Stayed 3 nights in Aug 2019
Response from Hotel staff on Aug 30, 2019
Dear Mrs. Eglantina,Thank you for your time and evaluation. Your feedback is really important to us. We hope to welcome you again soon. Best regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Reception Staff on Jul 18, 2019
Dear Guest Thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2019
Response from Hotel Glow Staff on Jun 13, 2019
Dear Guest, We are sorry to see this review rate. It would have been very helpful for us if you had left a review, to understand the reason for this rate. Best regards

10/10 Excellent

Sabina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi förlängde vår resa och bodde kvar på hotellet. Sarandas BÄSTA hotell, kommer aldrig bo någon annanstans igen när jag är där. Frukosten var jätte bra, personalen var fantastiska och tillgängliga 24/7. Rummen var otroligt fräscha, fina och fanns allt man behövde. Personalen var behjälpliga med allting. 10/10 vistelse! Kunde inte önskat att något var bättre.
Stayed 14 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a Junior Suite. It was very good. Modern and big. Downside with this hotel is the pillows which are uncomfortable and their curtains who does not block out lights as good as they should. Otherwise a good hotel.
Stayed 3 nights in Aug 2023
Response from Reservation Team on Aug 26, 2023
Dear Guest, thank you for your time and evaluation. We are taking notes to your complaints and try todo better. We hope to welcome you again soon. Best regards!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hôtel et service décevants
La déception résume notre séjour dans cet hôtel. Ce n'est pas un 4* mais un mediocre 3*. Les notions de service clients n'existent pas. Il faut dire que le personnel a en moyenne une vingtaine d'années. Ils sont très gentils mais inexpérimentés et ce qu'on comprend tres vite c'est que nous somme des distributeurs à billets. Les conseils donnés pour visiter les alentours sont généralement mauvais et ressemblent plus a des combines pour faire gagner de l'argent à leurs amis que de vrais tips. Le petit déjeuner inclus offre tous les jours la même chose avec peu de produits frais. La literie est bonne mais si vous cherchez la vue sur mer vendue sur le site passez votre chemin. En-dessous du 4e etage vous avez une vue sur la route, des arbres et les beach clubs alentours, qui vous offre une cacophonie mélodieuse de 10h à minuit. La chambre correspond bien aux photos par ailleurs mais la salle de bain est minuscule. La mini piscine sur le toit ne permet pas d'accueillir plus de 6 personnes et si vous n'êtes pas levés a 8am oubliez la possibilité d'avoir un bed ou un transat. La plage privée est juste constituée de transats sur un bout de cailloux, par la suite vous squattez les plages privees alentours pour pouvoir vous baigner. Bref cet hôtel ne vaut pas du tout le prix demandé...
Stayed 5 nights in Aug 2023

10/10 Excellent

Gabriella

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Reservation Team on Jul 18, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

10/10 Excellent

Hasiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, beautiful view, very good variation of breakfast options. Close to the beach.
Stayed 3 nights in Jul 2023
Response from Reservation Team on Jul 6, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

10/10 Excellent

luca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura
Posto accogliente, pulito e ottimo servizio
Stayed 5 nights in May 2023
Response from Reservation Team on Jun 2, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

10/10 Excellent

Enes

Stayed 2 nights in May 2023
Response from Staff on Jun 17, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

10/10 Excellent

Mickael

Liked: Property conditions & facilities, room comfort
super hôtel, cosy a taille humaine
super hôtel, cosy a taille humaine. très bien place face a la plage le parking inclus est un luxe a Sarandë, personnel au petit soin avec un grand merci au jeune homme et la jeune fille du matin très attentionné et serviable, l'Ideal est de prendre une chambre au 4 eme étages pour la vue imprenable sur la mer.
Stayed 5 nights in Apr 2023
Response from Reservation Staff on May 16, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards

8/10 Good

Yannick

Stayed 5 nights in Aug 2022
Response from Staff on Jun 17, 2023
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage mit Meerblick, die Austattung der Zimmer, das freundliche Personal, das tolle Frühstück, der Pool auf dem Dach, sowie der Hotel Strand haben uns sehr gut gefallen. Der Strandmeister war sehr hilfsbereit und konnte einem gute Ausflugstipps geben oder auch z.B. mal auf Wunsch eine leckere Pizza an den Strand bestellen. Für die Zukunft wäre ev. ein Konzept wo man die Badetücher im Badezimmer auf den Boden legen kann, falls man frische Tücher möchte, noch spannend (Umweltgedanke). Anstelle von einem täglichen Wechsel.
Stayed 6 nights in Jul 2022
Response from Reservation Staff on Aug 3, 2022
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal unglaublich freundlich und aufmerksam Hotel ist sehr sauber und gepflegt, Strand 2 min fußläufig erreichbar. Bushaltestelle nach Ksamil 5 min zu Fuß entfernt.
Stayed 3 nights in Jun 2022
Response from Reservation Staff on Jun 24, 2022
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 6 nights in Jul 2021
Response from Hotel staff on Aug 11, 2021
Dear Guest, thank you for your time and evaluation. We hope to welcome you again soon. Best regards!

10/10 Excellent

Agert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021
Response from Hotel Staff on Jun 9, 2021
Dear Mr. Agert, thank you for your time and evaluation. Your feedback is really important to us. We hope to welcome you again soon. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2020
Response from Hotel Staff on Sep 15, 2020
Dear Guest,Thank you for your time and evaluation. Your feedback is really important to us. We hope to welcome you again soon. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Hotel Staff on Aug 26, 2019
Dear Guest ,Thank you for your time and evaluation. We hope to welcome you again soon. Best regards!