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Reviews of Regent Park Hotel

3.5 out of 5
Regent Park Hotel
Rua Oscar Freire 533, São Paulo, SP

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 324 reviews" "
Rating 8 - Good. 140 out of 324 reviews" "
Rating 6 - Okay. 37 out of 324 reviews" "
Rating 4 - Poor. 7 out of 324 reviews" "
Rating 2 - Terrible. 1 out of 324 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying, at this hotel since the 2000. There as some issues that needs to be improved and updated, as: TV's in the room(Very small), mattress too firm, the lighting is very dim, and provides a sad aspect to the environment. - The breakfast is very good!
Stayed 3 nights in Jun 2023
Response from Tuti on Jun 20, 2023
Antonio, thank you very much gor your review, we are working to improve your experience with us.

8/10 Good

Paulo

Stayed 1 night in May 2023
Response from Tuti on May 31, 2023
Paulo, muito obrigada por sua avaliação.

8/10 Good

Thomas, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very good service, great showers. The only issue I have with the hotel is that the street on which it is located is very noisy during the day. Ask for a Suite not facing the stteet
Stayed 3 nights in Apr 2023
Response from Tuti on May 18, 2023
Thomas, we really appreciate your comments.

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
People were great. The front desk spoke English. Nice walking to many places. Price was good for the qualily we experienced.
Stayed 1 night in Mar 2023
Response from Tuti on Mar 20, 2023
Paul, thank you very much for your review.

8/10 Good

Irby

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Tuti on Mar 4, 2023
Irby, thank you so very much for your review.

6/10 Okay

Cary

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Outdated.
The online photos look much better than the actual rooms. The rooms are so outdated. The towels and sheets are very old and should be replaced. The air conditioner drips. And the room smells like mold. Of all the places we stayed on this trip to Brazil, this was the best neighborhood and the least favorable hotel.
Stayed 3 nights in Apr 2022
Response from Tuti on May 7, 2022
Dear Cary, we feel very sorry that your stay was not satisfactory. We wotk very hard to offer our guests the best ecperience, but not always we achieve our goals and we apologize for that.

10/10 Excellent

Franck

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Live the location on Oscar Freire, close to all restaurants and shops
Stayed 2 nights in Jan 2022
Response from Tuti on Feb 5, 2022
Franck, thank you very much for your review, we hope to see you back soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location, helpful staff, excellent breakfast, easy parking. A microwave oven in the room would be helpful.
Stayed 3 nights in Dec 2021
Response from Tuti on Dec 29, 2021
John, thank you very much for your review, as for the microwave, please request at the Front Desk and it will be arranged. We hope to see you again soon.

10/10 Excellent

Franck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , great amenities , comfortable apartment
Stayed 1 night in Sep 2021
Response from Bueno on Sep 4, 2021
Franck, we really appreciate your review. We are looking forward to having you here again.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in the shopping and restaurant district. Very convenient for pedestrians.
Stayed 2 nights in Aug 2021
Response from Bueno on Aug 28, 2021
John, we are very grateful for your review and hope to see you back here soon !

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021
Response from Bueno on Jul 11, 2021
Agradecemos muito sua avaliação e esperamos que volte em breve!

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
, location
Fairly decent independent place right in the middle of Brazil's most exclusive shopping street. Clean quiet and comfortable. Could use a little updating, but still a great find. I've already booked my next stay at the same hotel
Stayed 5 nights in Mar 2020
Response from Tuti on Mar 16, 2020
We appreciate your feedback and are very glad that you will be back soon!

10/10 Excellent

Anwar

Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Tuti on Oct 5, 2019
Agradecemos sua avaliação.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Greatest location, afordable price. Yet the sheets need to be better.
Stayed 2 nights in Sep 2019
Response from Tuti on Sep 7, 2019
We appreciate your review, thank you for taking the time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great food around it! Walking distance to everything ! Will stay here again!
Stayed 1 night in Jun 2019
Response from Tuti on Jun 30, 2019
We appreciate your review, thank you very much for your time.

8/10 Good

Josiah

Liked: Staff & service
it is centrally located on Rua Oscar Freire, the shopping hub. The surrounding is safe. The front desk people are friendly and helpful. The breakfast buffet has a lot of fresh fruit, but going to bakery, there is only limited choice. We didnt we can ask the chef to give us some fried egg till the last day I saw somebody did, no body telling us when we come in.Swimming pool at top floor is small, but the issue is very dirty.
Stayed 4 nights in Jan 2019
Response from Tuti on Feb 5, 2019
Josiah, we appreciate your feedback. The staff at breakfast will be trained again and Maintenance will be warned regarding the pool. We apologize for any inconvenience and hope to have you back soon.

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great support and service. Staff courteous, rooms spacious and clean- fantastic location.
Stayed 3 nights in Dec 2018
Response from Tuti on Jan 4, 2019
we appreciate your review and hope to see you back soon!

10/10 Excellent

wanderley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018
Response from T on Nov 22, 2018
Agradecemos seus comentários

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Tuti on Dec 12, 2018
Agradecemos seus comentários.

10/10 Excellent

Andy, GA. USA

Liked: Cleanliness, staff & service, room comfort
Excellent for restaurants, shopping
We have stayed there many times and will stay there again in the future.
Stayed 5 nights in Jan 2018
Response from Tuti on Feb 5, 2018
We appreciate your feedback and hope to see you back soon.

10/10 Excellent

Flavia , Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The hotel is well located near by stores, restaurants and bars. Easy checkin even so it was in the middle of the night, the staff was helpful for our needs.
Stayed 2 nights in Dec 2017
Response from Tuti on Jan 9, 2018
We appreciate your feedback.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel! I will definitely be there again!!
Stayed 1 night in Aug 2017

10/10 Excellent

Andrew I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, prime location
Regent Park Hotel, a slim boutique hotel, is an excellent value. It has spacious rooms (with kitchens) and is well located on a posh shopping street. WiFi was fast and staff were friendly and helpful. My room had a faint mildew smell but then again, the hotel is not brand new. So-called fitness area is a box-like room with a few machines, but one doesn't stay here for the gym. If you want to be in the center of Sao Paulo and not spend a lot, this place is your ticket.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jorge, Brooklyn

Liked: Cleanliness, staff & service, room comfort
Great location
Overall is good hotel. Rooms are good however the pillows could be much better.

6/10 Okay

Verified traveller

Liked: Staff & service
Nice small hotel Tiny pool and gym Good place to crash if need answers inexpensive place in the neighborhood

8/10 Good

Helle

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Had an extended stay after my return flight was cancelled. Two out of the five front desk people were extremely helpful with locating restaurants and giving directions to tourist attractions during my stay.

8/10 Good

STEPHEN, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Jardims affordable rooftop pool hotel.
great affordable Jardims hotel with rooftop pool.

8/10 Good

Daniel, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great neighborhood
we stay at the Regent for one night and were very happy. The neighborhood is delightful with nice cafes down the road. The staff were very helpful and could assist us in English. A minor drawback was the hard bed. Would stay again if in the city.

10/10 Excellent

n, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a clean, efficient, and nice hotel in the heart of Jardins/shopping district, which is a safe and lively area of central Sao Paulo. It is great for business - it has a little-used conference room in the business center you can reserve, and the rooms are suites, with a sitting room/office and bedroom. Housecleaning was very efficient and good, and the breakfast had a lot of variety in a calming wood-paneled room. The gym could be improved - it is small, and the machines are a bit creaky - but the hotel seemed to have passes to neighborhood gyms.

8/10 Good

Elen, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel! Great location!
Every time I go to Sao Paulo I stay in this hotel. It's not the fanciest hotel, but very convenient. I love the location - nice restaurants/ bars and stores around.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel - Great Value
It's a classic Sao Paulo-style flat: a simple suite with a decent bed, very simple table with chairs, uncomfortable foam sofa and a full kitchen. The rooms are clean, noise levels are very low, the people are nice, the shower is hot and strong. The neighborhood is the best in town The downside: the hotel internet is so bad it might as well not exist. Just go outside to any restaurant to get decent connectivity free of charge.

8/10 Good

Andreas, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money @ Oskar Freire
Good value for money in a top neighborhood of Sampa

8/10 Good

Kory, Minneapolis, MN

Liked: Cleanliness, staff & service, room comfort
GREAT location
This is a great hotel in a great part of town. The rooms are a bit older/outdated, but I definitely enjoyed my time there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Superb Area
Apartment was smaller than expected and balcony wasn't big enough to stand on and the kitchen facilities were not as good as other apartments that I've stayed at in the same area, TV reception extremely poor and a week of CNN was an annoyance and would have like a docking station or radio which would have given a little relief from CNN but only minor things. The location was superb and loads of shops & restaurants in the area. Staff in the hotel really helpful and restaurant served really nice food and superb breakfast, would stay there again if first choice of apartment not available.

10/10 Excellent

Elen, O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at Regent Park three times. It's a great location! The hotel staff is excellent. I truly recommend.

10/10 Excellent

angela, new york

Liked: Cleanliness, staff & service, room comfort
Great location, nice hotel, very spacious
Loved the spacious room, it felt like an apartment. Very clean and the staff was very kind and professional. It was helpful that they spoke great english. The hotel also had free, very fast wifi, which was nice. The only negative things about this hotel was the weak breakfast, many things were gone by 10am, and there were flies on the food. As of July 2014, they are doing construction on the ground floor restaurant, which is loud and unsightly. Perhaps that is why the breakfast on the top floor is not ideal because they don't have the proper facilities up there. They also have a pool on the roof, which didn't look very inviting or relaxing, as the water appeared dirty and the lounging area was so small, next to dirty and foggy windows. The rooftop of this hotel could really use a renovation. Besides these negative factors, we enjoyed our stay and were glad to have picked this hotel for the location and price point.

8/10 Good

Stimconsul, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Great Jardims Location!
Outdoor swimming pool, free wifi and movie channels, good breakfast. The only thing missing is a bar, but there are plenty right outside the door.

8/10 Good

marathonmanalan, orlando, fl

Liked: Cleanliness
Nice hotel, great location
Typical Brazilian hotel - meaning not luxurious. But great location...safe, easy to get to wonderful restaurants, well known area and street for locals to know where you are. English is easy with some of the staff, more challenging for others but all try hard to understand and never dismiss you because you're not speaking Portuguese. Some of the staff remembered me from a previous visit a few months prior. I will definitely stay again.
Nighttime view of hotel
View from rooftop pool area

8/10 Good

Andy, Zurich

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Great location, reasonable price

8/10 Good

marathonmanalan, orlando, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

M. Yuksel Celik, Istanbul, Turkey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very averege hotel
Additionally in the afternoon time both of the existing lifts were out of order and we had to use the stairs to the 11th floor. The room design is awfull.

8/10 Good

Scott, Sydney NSW, Australia

Liked: Cleanliness, staff & service, room comfort
GREAT location
We stayed here for four nights - great location in a really nice part of Sao Paulo. Lots of restaurants, cafes, shopping and the city's style set! Room was ok - very clean, but could do with a refurb. Staff were great, as was the breakfast.

8/10 Good

Christine

Renovierungsbedarf bes.des Bades. Sehr gutes Frühstück
Stayed 3 nights in Apr 2024
Response from Tuti on May 16, 2024
We appreciate your review.

10/10 Excellent

lea maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

COLIVALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

antonio carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realidade
Muito boa e estou sabendo que farão reformas para renovar os apartamentos. Acredito que ficará extraordinário.
Stayed 6 nights in Dec 2023