Room type

Traditional Room

Max Occupancy: 2 guests (up to 1 child)

Standard Room, Partial Ocean View

Max Occupancy: 4 guests (up to 3 children)

Deluxe Room, Ocean View

Max Occupancy: 4 guests (up to 3 children)

Club Floor, Ocean View

Max Occupancy: 4 guests (up to 3 children)

Junior Suite, Balcony, Ocean View (Sheraton Club)

Max Occupancy: 2 guests (up to 1 child)

Suite, Balcony, Ocean View (Sheraton Club)

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelA choice for business or leisure

Colonial Zone nearby

The hotel is located close to the historic Colonial City, overlooking the Caribbean Sea. Sheraton Santo Domingo Hotel is 5 minutes from Sans Souci, a new cruise ship port, and 10 minutes from the modern financial district.

Sundeck and pool

An ocean-view sundeck/pool provides daytime relaxation and a business center handles commercial matters.

Free WiFi, U.S.cable

Sheraton Santo Domingo Hotel has neutral-toned guestrooms that include dual-line telephones, work desks, complimentary WiFi, TVs with Nintendo consoles, pay movies, and U.S. cable channels.

Hotel Amenities

Hotel Amenities

The Sheraton Santo Domingo Hotel offers impressive ocean views with all the facilities and newest technologies you might need. Dine at Café Casabe, grab drinks at the bar, or relax at the outdoor pool. The property also hosts a fitness center, 13 comfortable conference rooms and 5,355 sq feet of conference space. At this hotel you have access to complimentary WiFi, and for business travelers a business center, technological assistance and secretarial services.

Choose from one of the 245 contemporary rooms, suites and, for our distinguished guests, the executive floors concept The Level; with private registration, concierge service and hors d'oeuvres in our exclusive lounge.

This property was renovated in March 2015.

  • Pool sun loungers 
  • Free long-term parking 
  • Parking (limited spaces) 
  • Luggage storage 
  • Bar/lounge 
  • Outdoor pool 
  • Sauna 
  • Business center 
  • Conference space 
  • Meeting rooms 
  • Express check-in 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Total number of rooms - 245 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Dry cleaning/laundry service 
  • Casino 
  • Elevator/lift 
  • Number of floors - 11 
  • Wedding services 
  • Coffee shop or café 
  • Free WiFi 
  • Restaurant 
  • Conference space size (feet) - 5355 
  • Conference space size (meters) - 497 
  • Free self parking 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Health club 
  • Pool umbrellas 
  • Laundry facilities 
  • Free valet parking 
  • Number of meeting rooms - 13 
  • Conference center 
  • Number of buildings/towers - 1 
  • Children's pool 
  • Television in lobby 
Show all hotel amenities

Family Friendly Amenities

  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking, Free self parking, Free valet parking, Parking (limited spaces)

Room Amenities

  • Connecting/adjoining rooms available 
  • Rollaway/extra beds available 
  • Pay movies 
  • Climate control 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Daily housekeeping 
  • Private bathroom 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Cable TV service 
  • HDTV 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • Down comforter 
  • Plasma TV 
Show all room amenities

Where to Eat

Casabe Café - Enjoy cuisine from the award-winning restaurant serving breakfast, lunch, and dinner buffet. Open daily, enjoy the pool and ocean view. A kids' menu is also offered.

Spa Services

  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

Show all policies

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 18.00 per person (approximately)
  • Early check-in fee: USD 50
  • Late check-out fee: USD 50
  • Deposit: USD 135 per night
  • Refrigerator fee: USD 25.60 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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