2 outdoor pools, free cabanas, pool umbrellas
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Reviews of Dominican Fiesta Hotel

4 out of 5
Dominican Fiesta Hotel
Av Anacaona 101, Esquina Cibao Oeste, Sector los Cacicazgos, Santo Domingo, Distrito Nacional

Reviews

7.8

Good

Rating 10 - Excellent. 847 out of 1840 reviews" "
Rating 8 - Good. 378 out of 1840 reviews" "
Rating 6 - Okay. 266 out of 1840 reviews" "
Rating 4 - Poor. 150 out of 1840 reviews" "
Rating 2 - Terrible. 199 out of 1840 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

chantal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben darle mejor mantenimiento y limpieza a las habitaciones. Hay muchos clientes que los olores fuertes, dulces le provocan migraña e incomodidad, quizás no utilizar tanto para el lobby. El staff fue muy amable.
Stayed 2 nights in May 2024

8/10 Good

Tomás

Liked: Staff & service, property conditions & facilities
Good traffic
Stayed 1 night in May 2024

2/10 Terrible

Fernando, Doral

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room reserved unavailable.
Stayed 1 night in May 2024
Response from Leandro Tajes - General Manager on May 23, 2024
Dear Mr. Fernando,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regard

6/10 Okay

Melanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool & outside area was really nice Swim up bar was great. Staff was extremely accommodating & helpful. The rooms & hallways smell terribly like mold. There was a leak in my bathroom ceiling & also the AC stopped working. Maintenance was called, he never ended up fixing it..I fell asleep in the midst of it all. I enjoyed my stay here, but they really need to remodel rooms/hall ways. I got a deluxe room and the smell was terrible, intolerable. My bed sheets were not the cleanest and I slept fully clothed. Very uncomfortable. I barely spent any time in the room. I’m not sure why these rooms are allowed to be booked. Someone needs to do something about this ASAP!
Stayed 2 nights in May 2024
Response from Leandro Tajes - General Manager on May 20, 2024
Dear Mr. Melanie,Thank you for choosing dominican fiesta as your accomodation place in santo domingo.We appreciate your feedback because help us to improve our services and attentions.We're sorry about the inconvenience present during your stay because this is not the standard of our service, we will investigate the case.Kind regards

6/10 Okay

Rose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Leandro Tajes - Director General on May 20, 2024
Estimada Sra, Rose,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza .Esperamos mejorar la valoración.Saludos cordiales

8/10 Good

DANIEL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable, good access
Stayed 1 night in May 2024
Response from Leandro Tajes - General Manager on May 20, 2024
Dear Mr. Daniel,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

6/10 Okay

Gustavo, Coral gables

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok for the proce
Stayed 1 night in May 2024
Response from Leandro Tajes - General Manager on May 20, 2024
Dear Mr. Gustavo,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always willing to go the extra mile to make feel good.
Stayed 1 night in May 2024
Response from Leandro Tajes - General Manager on May 20, 2024
Dear Mr. José,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

8/10 Good

marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel I travel with my wife every year and stay in the same hotel but this time the AC was a little bad
Stayed 5 nights in May 2024
Response from Leandro Tajes - General Manager on May 20, 2024
Dear Mr. Marcos,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

Tashika

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024
Response from Leandro Tajes - Director General on May 16, 2024
Estimada Sra. Tashika,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordialesLeandro Tajes – Gerente general

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It was acceptable, staff was excellent.
Stayed 6 nights in May 2024
Response from Leandro Tajes - General Manager on May 16, 2024
Dear Mr. Carlos,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

francia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Leandro Tajes - Director General on May 17, 2024
Estimada Sra. Francia,Agradecemos la valoración otorgada y el tiempo invertido para hacerlo. Sus comentarios y valoraciones de nuestros servicios han sido compartidos con nuestros responsables en las áreas quienes enfocaran sus esfuerzos en la creación de estrategias de mejora.Nos alegra que disfrutara de nuestros servicios e instalaciones.Reciba un cordial saludo por parte de nuestra familia. Saludos cordiales

10/10 Excellent

francia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Leandro Tajes - Director General on May 16, 2024
Estimada Sra. Francia,Apreciamos sus comentarios, a la vez agradecemos el tiempo tomado para transmitirnos sus observaciones.Nos complace que haya disfrutado su estadía y esté complacido de con nuestros atenciones y entretenimientos.Reciba un cordial saludo,

4/10 Poor

arelis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El aire de la habitación aveces enfriaba y aveces no. La habitación mucho polvo. La atención del personal no fue la mejor. La comida pésima. Entre otras cosas
Stayed 3 nights in May 2024
Response from Leandro Tajes - Director General on May 15, 2024
Estimada Sra. Arelis,Gracias por enviarnos sus comentarios acerca de su experiencia en nuestras instalaciones. Para nosotros es importante conocer esos detalles porque a partir de esas observaciones es cuando evaluamos y aplicamos nuestras mejoras.Hemos compartido con las áreas responsables sus comentarios, para que estos a su vez analicen y apliquen filtros y mejoras en pro de la satisfacción del cliente.Lamentamos mucho los inconvenientes, esperamos que esto no afecte la posibilidad que vuelva a utilizar nuestros servicios.Saludos cordiales,

4/10 Poor

Posh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms have not been renovated, the beds, TV and other furnitures are very old. Makes it difficult for TV to be watched as it’s not a smart TV. The food ordered at the restaurant was not quality. We ordered a burger and pasta with shrimps and both dishes were not good. The pasta had a very artificial flavor sauce similar to those sold in the supermarkets (Prego sauce).
Response from Leandro Tajes - General Manager on May 13, 2024
Dear Mrs. Martinez,Thank you for choosing dominican fiesta as your accomodation place in santo domingo.We appreciate your feedback because help us to improve our services and attentions.We're sorry about the inconvenience present during your stay because this is not the standard of our service, we will investigate the case.Kind regards

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything. It was excellent.
Stayed 3 nights in May 2024
Response from Leandro Tajes - General Manager on May 13, 2024
Dear Mrs. Maritza,Thank you for choosing Dominican fiesta as your accommodation place in Santo Domingo. We're place to know that your stay was pleasurable, and we wish to improve the evaluation grade that you give us soon.kind regards,

4/10 Poor

christian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The pool was the most Acceptable I'm entertained
Stayed 2 nights in May 2024
Response from Leandro Tajes - General Manager on May 17, 2024
Dear Mr. Christian,Thank you for choosing hotel Dominican Fiesta as your lodging option in Santo Domingo.We are very sorry for the valuation given to our services and attentions.We apologize for the inconvenience that may have been caused by what you described in your important comment and we hope this does not affect the possibility of using our services again.Best regards,

10/10 Excellent

marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in
Stayed 1 night in May 2024
Response from Leandro Tajes - General Manager on May 11, 2024
Dear Mr. Marcos,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

8/10 Good

Lidia Ester

Liked: Property conditions & facilities
Tienen que tener cuidado con las tarjetas a veces no abren bien
Stayed 2 nights in May 2024
Response from Leandro Tajes - Director General on May 10, 2024
Estimada Sra. Lidia Ester,Apreciamos sus comentarios, a la vez agradecemos el tiempo tomado para transmitirnos sus observaciones.Nos complace que haya disfrutado su estadía y esté complacido de con nuestros atenciones y entretenimientos.Reciba un cordial saludo,

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Jan 2024
Response from Leandro Tajes - General Manager on May 10, 2024
Dear Mr. Daniel,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

2/10 Terrible

Ruben

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
property sales membership to the gym spas-jacuzzi to the locals- guest are limited in the use of all facilities even pool bugs all over hotel beds and other areas a/c does not work well or no a/c
Stayed 2 nights in Apr 2024
Response from Leandro Tajes - General Manager on May 9, 2024
Dear Mr. Ruben,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regard

8/10 Good

Juan, Charlotte

It’s very clean and friendly place
Stayed 4 nights in Apr 2024
Response from Leandro Tajes - General Manager on May 8, 2024
Dear Mr. Juan,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

8/10 Good

Ingrid

Travelled with family
Necesita renovación
Stayed 1 night in Apr 2024
Response from Leandro Tajes - Director General on May 6, 2024
Estimada Sra. Ingrid,Gracias por elegir hotel Dominican Fiesta como opción de alojamiento en santo domingo.Agradecemos mucho el tiempo invertido en compartirnos su importante valoración y comentarios acerca de su estadía en nuestras instalaciones.Lamentamos mucho no haber estado a la altura de sus expectativas en esta ocasión y esperamos que esto no afecte la posibilidad de volver a utilizar nuestros servicios.Saludos cordiales,

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness, staff & service
El hotel está ubicado en una zona muy buena. Pero el hotel necesita renovación. Es bien grande y las habitantes bien amplia. El buffet muy bueno y variado. Los empleados muy amables
Stayed 1 night in Apr 2024
Response from Leandro Tajes - Director General on May 6, 2024
Estimada Sra. Ingrid,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personal very friendndly and detail oriented
Stayed 1 night in Apr 2024
Response from Leandro Tajes - General Manager on May 6, 2024
Dear Mr. Raul,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2024
Response from Leandro Tajes, Gerente General on May 4, 2024
Dear Mr. Hugo, On behalf of our general management we would like to extend our gratitude for choosing our Dominican Fiesta Hotel as your destination in Santo Domingo. We appreciate your excellent rating of our services and we are pleased to know that your expectations have been exceeded.Best Regards,

10/10 Excellent

John, Centerport

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has become my favorite hotel in Santo Domingo. I use to stay at the Jaragua and the Embajador, but for the last 5 years, it has been the Domincan Fiesta. Stay on the Executive level, it is worth the extra few dollars. You get the full breakfast, which is excellent plus access to the 8th floor from 5 - 7 were beverages and food are free. The staff is excellent and very personable.
Stayed 1 night in May 2024
Response from Leandro Tajes, Gerente General on May 4, 2024
Dear Mr. John, On behalf of our general management we would like to extend our gratitude for choosing our Dominican Fiesta Hotel as your destination in Santo Domingo. We hope to have achieved a Fan of our hotel. Best Regards

6/10 Okay

Carmen, Tegucigalpa

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Live performances were great, specially Nikols Band made our stay outstanding.
Stayed 6 nights in Apr 2024
Response from Leandro Tajes - General Manager on May 3, 2024
Dear Mr. Carmen,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.Kind regard

6/10 Okay

Kory

Stayed 3 nights in Apr 2024
Response from Leandro Tajes - Director General on May 3, 2024
Estimado Sr. Kory,Apreciamos sus comentarios, a la vez agradecemos el tiempo tomado para transmitirnos sus observaciones.Nos complace que haya disfrutado su estadía y esté complacido de con nuestros atenciones y entretenimientos.Reciba un cordial saludo,

4/10 Poor

Arthur

Disliked: Staff & service
It's ok for the price you pay. Paloma is the only employee I trust. Still fighting for overcharges and credit card holds from other employees
Stayed 2 nights in Apr 2024
Response from Leandro Tajes - General Manager on May 1, 2024
Dear mr. Arthur,Thank you for choosing dominican fiesta as your accomodation place in santo domingo.We appreciate your feedback because help us to improve our services and attentions.We're sorry about the inconvenience present during your stay because this is not the standard of our service, we will investigate the case.Kind regards

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leandro Tajes - Director General on May 21, 2024
Estimado Sr. Elmer,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales

10/10 Excellent

Elianny

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 3 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 30, 2024
Dear Mrs. Elianny,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

4/10 Poor

Angel

Disliked: Cleanliness, staff & service
Hotel Room smells like wet clothes carpets needs to be cleaned, AC, was not working propertly, Lack os courtesy with the guesses, if someone goes to visit they charge you $45.00 us dollards
Stayed 9 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 30, 2024
Dear Mr. Angel,Thank you for choosing dominican fiesta as your accomodation place in santo domingo.We appreciate your feedback because help us to improve our services and attentions.We're sorry about the inconvenience present during your stay because this is not the standard of our service, we will investigate the case.Kind regards

8/10 Good

Carlos, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Leandro Tajes - Director General on Apr 30, 2024
Estimado sr. Carlos,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales

8/10 Good

Eddie

Stayed 1 night in Apr 2024
Response from Leandro Tajes, Gerente General on May 18, 2024
Estimado Sr. Eddie, Agradecemos el habernos compartido esta valoración. Esperamos haya disfrutado de nuestros servicios e instalaciones. Saludos,

8/10 Good

Luckenson Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Leandro Tajes - Director General on Apr 30, 2024
Estimado Sr. Luckenson Pierre,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales

10/10 Excellent

ROBERTO AVILA

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2024
Response from Leandro Tajes - Director General on May 15, 2024
Estimado Sr. Avila,En nombre de nuestra dirección general queremos hacer extensivo nuestro agradecimiento al elegir nuestro hotel Dominican Fiesta Como destino en Santo Domingo. Apreciamos su excelente valoración de nuestros servicios y nos complace el saber que sus expectativas han sido superadas.Esperamos haber conseguido un Fan de nuestro hotel.

10/10 Excellent

Jose Angel

Stayed 2 nights in Apr 2024
Response from Leandro Tajes - Director General on May 15, 2024
Estimado Sr. Angel,Gracias por elegir Dominican fiesta como su lugar de alojamiento en santo domingo. Nos place saber que su estancia fue placentera y deseamos mejorar pronto la nota de evaluación que nos otorga.Saludos cordiales,

6/10 Okay

Arthur

Disliked: Amenities
Get what you pay for, if available. No amenties in mini bar. Smallest beds I've ever received. No wifi. No outlets to charge phone.
Stayed 1 night in Apr 2024
Response from Leandro Tajes - General Manager on Apr 25, 2024
Dear Mr. Arthur,Thank you for choosing dominican fiesta as your accomodation place in santo domingo.We appreciate your feedback because help us to improve our services and attentions.We're sorry about the inconvenience present during your stay because this is not the standard of our service, we will investigate the case.Kind regards

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service
I like the hotel specifically the location very safe. I like that the breakfast was a buffet and every day they had different food.
Stayed 3 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 24, 2024
Dear Mrs. Ingrid,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

6/10 Okay

Giri

Business traveller
Its an old property with aged and tired infrastructure and furniture. Will not go there again.
Stayed 1 night in Apr 2024
Response from Leandro Tajes - General Manager on Apr 24, 2024
Dear Mrs. Giri,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regard

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leandro Tajes - Director General on Apr 25, 2024
Estimada Sra. Yulia,En nombre de nuestra dirección general queremos hacer extensivo nuestro agradecimiento al elegir nuestro hotel Dominican Fiesta Como destino en Santo Domingo. Apreciamos su excelente valoración de nuestros servicios y nos complace el saber que sus expectativas han sido superadas.Esperamos haber conseguido un Fan de nuestro hotel.Saludos cordiales

6/10 Okay

Herbert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service is nice but the bedrooms are old.
Stayed 5 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 24, 2024
Dear Mr. HerbertThank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regard

4/10 Poor

Rose Angeli

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Leandro Tajes - Director General on May 14, 2024
Estimada Sra. Angeli,Gracias por elegir dominican fiesta como su lugar de hospedaje en santo domingo.Apreciamos sus comentarios porque nos ayudan a mejorar nuestros servicios en atenciones.Lamentamos los inconvenientes durante su estadía ya que no es el estándar de nuestro servicio, investigaremos el caso.Saludos cordiales

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Leandro Tajes - Director General on Apr 25, 2024
Estimado Sr. Jose,En nombre de nuestra dirección general queremos hacer extensivo nuestro agradecimiento al elegir nuestro hotel Dominican Fiesta Como destino en Santo Domingo. Apreciamos su excelente valoración de nuestros servicios y nos complace el saber que sus expectativas han sido superadas.Esperamos haber conseguido un Fan de nuestro hotel.Saludos cordiales,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel
Stayed 1 night in Apr 2024
Response from Leandro Tajes - General Manager on Apr 26, 2024
Dear Mr. Richard,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

2/10 Terrible

Carmelina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 2am and was placed in a small box of a room with mold everywhere. The next day I was moved to another room king bed also lots of mold as well. I had to contact Expedia for help changing hotels. After 24hrs of being in the mold I couldn’t breathe my chest was completely congested and my husband was as well. We left 3 days earlier and checked into another hotel. Upon check out the hotel tried to charge me for the second room as an “upgrade” even though they switched it because of the pictures and videos of all the black mold. This is definitely a 1Star 2 at best!!
Stayed 5 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 22, 2024
Dear Mrs. Carmelina,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality. kind regards,

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it will come again
Stayed 2 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 22, 2024
Dear Mrs. Maria,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

8/10 Good

Fernando

Liked: Cleanliness, amenities
The building was incredible clean. And the personnel that received us was great. But the facility is pretty old, it was not bad but it was old.
Stayed 1 night in Apr 2024
Response from Leandro Tajes - General Manager on Apr 22, 2024
Dear Mr. Fernando,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regard

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leandro Tajes - Director General on May 10, 2024
Estimado Sr. Jorge,Apreciamos sus comentarios, a la vez agradecemos el tiempo tomado para transmitirnos sus observaciones.Nos complace que haya disfrutado su estadía y esté complacido de con nuestros atenciones y entretenimientos.Reciba un cordial saludo,