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Reviews of Lake Arenal Hotel & Brewery

3 out of 5
Lake Arenal Hotel & Brewery
Arenal, ruta 142, 8 Km de Tilarán camino hacia Nuevo, Santa Rosa, Guanacaste

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 146 reviews" "
Rating 8 - Good. 36 out of 146 reviews" "
Rating 6 - Okay. 24 out of 146 reviews" "
Rating 4 - Poor. 12 out of 146 reviews" "
Rating 2 - Terrible. 6 out of 146 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

katharina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property without A/C, hot tub or coffee before 8. Friendly staff, nice walking/hiking path, views and wild life such as monkeys, toucans and parrots in jungle like lake view setting. Food only offered inside so if you prefer eating or drinking outside you need to carry it out and back. Poor quality not worth the value. Couldn’t sleep well because of missing A/C or poor airflow. Bathroom was pretty gross needed lots of maintenance and saw a couple of roaches. Plenty of spiderwebs in corners but those were fine since they’d at least get the mosquitoes. Had to ask for pool towels and coffee cups. The staff was very friendly and accommodating but management could offer a lot more so customers would return. Great place to visit but I wouldn’t stay overnight again
Stayed 4 nights in May 2024

10/10 Excellent

muriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful trip, enjoyed the bartender!!
Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 3 nights in Apr 2024

10/10 Excellent

Leigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cute small hotel. The brewery and restaurant attached were very good and the staff was very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and great beer! Staff were very helpful to clear up any issues and ensure a smooth checkin. Thanks JP!
Stayed 1 night in Mar 2024

6/10 Okay

Rocío

Travelled with family
Disliked: Staff & service, property conditions & facilities
No limpian habitaciones, la comida no es muy buena, pero lo peor es el servicio al cliente que ofrecen algunos empleados (no todos),
Stayed 3 nights in Mar 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with incredible views. The staff is always kind and helpful. Make time to take the horseback riding tour! So worth it! Amazing views of the lake. End the day with a relaxing massage from Tia. She is so sweet, you won’t regret it.
Stayed 1 night in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a night here to break up the drive from La Fortuna to MonteVerde. But turned out to be great find - what more could you ask for besides a hotel WITH a brewery?? Well how about your morning serenaded with all sorts of crazy birds (toucans, parrots, hawks), and monkeys literally crawling all over the trees. Great view of the lake and pretty remote, so no sound of traffic, just nature. And btw, don’t park under the trees in the front lest you want your car “decorated” by the monkeys :-)
Stayed 1 night in Mar 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location, view and food was excellent.
Stayed 2 nights in Mar 2024

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
This is a mediocre hotel. The property and views are gorgeous, but the hotel itself needs updating. No AC, no fridge, the bathroom needs an overhaul. It is past its prime. The kids liked the pool tables and other games on site.
Stayed 1 night in Mar 2024

4/10 Poor

Sandeep

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view around the property and the lake view is very good. The location is a big plus. But the property is very poorly managed. Its dirty, amenities like showers/ AC/ Lights etc wont work well. It smells a bit as well. It was hot during summer without AC and fans dont work well. The bathrooms are old and dingy. Showers spew water in drops. No microwaves, coffee machines or any other amenities. The room barely has a bed and a light. If you can camp near LA Fortuna, then i would highly suggest staying there and avoid this place.
Stayed 1 night in Feb 2024

10/10 Excellent

kenneth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Clean and comfortable
Stayed 1 night in Feb 2024

6/10 Okay

David

Liked: Staff & service, amenities
The room itself wasn’t the best, it had some bugs, no mini-refrigerator and no air conditioning, but the property itself is beautiful. The bugs are part of Costa Rica so I’m not dinging it for that but there is a lot of construction and old brewery equipment laying around that needs to be thrown away. The restaurant staff was great and the food was pretty good. Definitely worth it for the price and whole experience of the place.
Stayed 1 night in Feb 2024

8/10 Good

aaron

Stayed 1 night in Feb 2024

8/10 Good

JoAnn, VESTA

Travelled with family
The staff were all amazing. They were super friendly and ready to serve. Having the restaurant and brewery in the vrbo was an added bonus. Both the beverages and food were so good we took all of our meals there. The bathroom, bedroom, beds and bedding could use some updating, The pillows were flat and the beds were uncomfortable. The tub had a huge crack it in and the repair job was unsightly. If the rooms were better, I would highly recommend the place to everyone, as it is now, I can only recommend the restaurant and bar. One other thing. It you do stay, don’t park under any trees. The monkeys like to poop on cars!
Stayed 3 nights in Jan 2024

10/10 Excellent

Hector Moises

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great, food was pretty good, beautiful views and people were friendly. Just a little far from everything but nice place overall
Stayed 4 nights in Jan 2024

8/10 Good

Michael, Westlake Village

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. The property in general was clean but very old furnishings in the room with limited amenities. This peoperty is NOT handicap accessable except for the main area, lobby, bar/restaurant and 1st floor rooms. We could not utilze the pool spa areas as my wife is on crutches and could not navigate the stairs. The property cannot accommodate wheel chairs.or s p
Stayed 2 nights in Jan 2024

8/10 Good

Selah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is so much wild life around. Very quiet and peaceful. Great walking trail and amazing food.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Unique. Lots of animals. Great view. Cool design n decor.
Stayed 1 night in Jan 2024

8/10 Good

Laurel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024

10/10 Excellent

marsha

Stayed 1 night in Jan 2024

10/10 Excellent

tara, Yakima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is INCREDIBLE! The views were spectacular of lake arenal.. like wow!! The vibes in this hotel were EVERYTHING! There was live music, incredible food, amazing staff!! I would highly recommend this place!! It was stunning. Can’t wait until we can come back to Costa Rica to visit!
Stayed 1 night in Dec 2023

10/10 Excellent

William Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely welcoming. We enjoyed a very pleasant Christmas with them. They have a couple of pool tables, air hockey table, pool, hot tub and a nice view of the lake. We even saw a sloth, monkeys and red eye tree frog.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Ally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very helpful. Rooms were clean and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Gale

Stayed 1 night in Dec 2023

10/10 Excellent

JAMIE

Stayed 1 night in Nov 2023

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Costa Rica
Lake Arenal Hotel and Brewery exceeded our expectations by far! The staff was amazing, especially our bartender Gata! The property was beautiful and well maintained. The food was some of the best we had in Costa Rica. My only regret is staying for only two days. Next time I will stay there for a whole week because there is so much to explore on the property and in La Fortuna!
Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023

10/10 Excellent

LAURA

Stayed 2 nights in Aug 2023

6/10 Okay

Salvador, Downey

Stayed 1 night in Aug 2023

4/10 Poor

LeeAnn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful property at the end of the road. Beautiful views.
Stayed 1 night in Aug 2023

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a awesome property. Beautiful views of Lake Arenal. My son liked the pool and we liked the beer! Room was exactly what we needed. Simple but good
Stayed 1 night in Jul 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish We Stayed Longer!
Such an amazing location and wonderful staff! Everything from the view to the room to food to the beer was top-notch. It was walking distance to a skate park and an easy drive to hot springs, the volcano, Rio Celeste, etc. It’s at the top of our list to visit again when we return to Costa Rica.
Stayed 3 nights in Mar 2023

10/10 Excellent

Joel, Madison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views of the lake, moderately isolated, clean rooms; Be careful of google maps directions. There is a country road it chose, bypassing the town and has some steep hills and gravel. Stsy on 142 through town if coming from Liberia.
Stayed 1 night in Mar 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great view.
Stayed 1 night in Mar 2023

10/10 Excellent

Lariza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views , friendly staff .. great beer 💯
Stayed 2 nights in Mar 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing location and experience!
Amazing location overlooking Lake Arenal. The room was clean and comfortable. Food delicious. Enjoyed live music 2 of the nights we were there. Landscape beautiful and paths were fun to explore. Staff were very friendly and helpful. JP and staff are phenomenal. Plan to stay there again.
Stayed 3 nights in Feb 2023

8/10 Good

Lucinda

Liked: Cleanliness, staff & service
This is a small property. The rooms are outdated, but were clean. No frills, but a very good price. Restaurant and brewery were enjoyable. Noise carries easily and there is sometimes live music.
Stayed 3 nights in Feb 2023

6/10 Okay

Melinda

Liked: Staff & service
Food was great! Staff friendly. Facility worn out.
You should check to see if there is a rave about to happen and if so, go somewhere else. No rest is possible until 2am on nights where music blasts through the whole place. The food is good! “Hot tub” and pool were frigid. The entire place seems in a state of disrepair including tennis court. I admire eco-efforts, but was unable to see pigs, cows, or bio composter because of guard dog.
Stayed 1 night in Feb 2023

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities
Good, healthy bowls on menu. Beer was only just ok. Extremely noisy. Ants all over room. Blankets smelled bad. Terrible wi-fi. No phone in room. Monkey feces destroys the cars in parking lot! Nice guy from Brazil with a power washer may help.
Response from Maria Fernanda Gonzalez, Customer Service on Jan 16, 2023
Dear Jennifer:Greetings from Lake Arenal Hotel & Brewery…!!!Thank you very much for your comments. We are very sorry for any inconvenience that you had during your stay at the hotel. We will talk with the staff about this situation and once again thank you for sharing this. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, it’s an older property but clean. Lots of birds!!
Stayed 1 night in Jan 2023
Response from Maria Fernanda Gonzalez - Customer Service on Jan 12, 2023
Dear Lisa:Greetings from Lake Arenal Hotel & Brewery…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

8/10 Good

Andres Antonio Manuel

Stayed 3 nights in Dec 2022
Response from Maria Fernanda Gonzalez, Customer Service on Dec 30, 2022
Estimado Andres Antonio:Saludos desde Lake Arenal Hotel & Brewery.. !!!Muchas gracias por su puntuación. Estamos más que felices de que hayas disfrutado tu tiempo con nosotros. Trabajamos muy duro todos los días para ofrecer a todos nuestros clientes un momento maravilloso aquí. Esperamos que pueda volver a visitarnos en el futuro, nuestras puertas siempre estarán abiertas.Saludos cordiales,

10/10 Excellent

Kathryn

Travelled with partner
Liked: Staff & service
Personalized service from start to finish. Great food, drinks, ambiance. Gorgeous surroundings!!
Response from Maria Fernanda Gonzalez - Customer Service on Dec 6, 2022
Dear Kathryn: Greetings from Lake Arenal Hotel & Brewery…!!!Thank you very much for your good score about the hotel during your stay. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,