Standard Double Room, 1 King Bed | Bathroom
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Reviews of Hotel G

3.5 out of 5
Hotel G
Av. Pedro Ribera #750, Santa Cruz, Santa Cruz

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 89 reviews" "
Rating 8 - Good. 27 out of 89 reviews" "
Rating 6 - Okay. 11 out of 89 reviews" "
Rating 4 - Poor. 7 out of 89 reviews" "
Rating 2 - Terrible. 8 out of 89 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Menetwab

Stayed 1 night in Mar 2024

10/10 Excellent

Gimar Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only down side was the construction being infront of the hotel. But the location is good area.
Stayed 2 nights in Sep 2023

8/10 Good

Juanita

Stayed 2 nights in Jul 2023

6/10 Okay

Nyron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the property is good but the shower drain pipe drained the water very slowly causing excessive water on the shower floor AND the toilet water tank was not fulling with water so the toilet could not flush, I had to fill water in the garbage can and pour it into the toilet tank to flush the toilet, my stay was for a one night layover, I had to be at the airport very early so this was very inconvenient
Stayed 1 night in Mar 2023

10/10 Excellent

Sebastián

Liked: Staff & service
Stayed 1 night in Feb 2023

4/10 Poor

Evan

Stayed 1 night in Dec 2022

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. Bed very comfortable. Television was useless because no clear pictures.
Stayed 2 nights in Aug 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Stayed one night before returning to airport. Guy at check in was very friendly and spoke perfect English. Large room and shower. Great for the price. Not overly comfy for longer stays as no couch or easy chairs.
Stayed 1 night in May 2022

6/10 Okay

Jeffrey, san antonio

Stayed 4 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience !! Roaches bed bugs
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encantó el Hotel, muy limpio todo y tienen rigurosas normas de higiene y de prevencion de Covid-19 como la desinfeccion de zapatos y de cuerpo entero cada vez que se ingresa al hotel, no me gustó que dice tener servicio de planchado y no es asi, (pero me prestaron plancha), pero en general todo bien
Stayed 2 nights in Mar 2021
Response from Mildred on Apr 15, 2021
Le pedimos muchas disculpas, tenemos un horario establecido para nuestro servicio de lavandería y planchado. Muchas gracias por visitarnos y valorar el Hotel, la seguridad y limpieza son muy importantes para todo nuestro personal. Esperamos vuelva pronto!

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I typically stay at G hotel when travelling to Santa Cruz. It's conveniently located, rooms are good and it has parki g. Prices are competitive.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place. Breakfast was skimpy, and the location was not the greatest, but it wasn't bad, either.
Stayed 2 nights in Oct 2019

6/10 Okay

XIAOXIANG

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and the room is always clean and the staff friendly and welcoming,
Stayed 2 nights in Aug 2019
Response from Mildred on Sep 9, 2019
Thank you very much for your trust and preference. For us it is a pleasure to receive guests who value our work and effort to provide a comfortable, quiet stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay!
Nice place with a clean, fresh feel. It wasn’t very well lit and the shower was see through, but the staff was incredibly helpful and friendly.
Stayed 1 night in Jul 2019
Response from Mildred on Jul 30, 2019
Thank you very much for your comment, we will work to improve our services, we hope to return soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great staff. Once inside it was a very nice place. Large clean rooms. Good breakfast dining. Price quite reasonable. Can watch soccer games in the school yard out the back window.
Stayed 2 nights in Jun 2019
Response from Mildred on Jul 30, 2019
Thank you very much for your comment, we will work to improve our services, we hope to return soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience. Staff friendly , eager to help. Unfortunately they didn't have early Checkin policy as posted. We had to Pay a full day just for 3 hrs earlier than check in. Overall good
Stayed 2 nights in Jun 2019
Response from Mildred on Jul 30, 2019
We regret that you have not been able to receive the information of our check in early, our policy establishes that this has to be reconciled with the hotel before the guest arrives to guarantee their entry, and it is after 11:30, we specify it in the confirmation emails as in the reservation platforms. Anyway, we will review your case in detail and we apologize if we generate any inconvenience.

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hotel G on Mar 15, 2019
Gracias por tu evaluación! trabajaremos para brindarles mayores comodidades

10/10 Excellent

geoffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, not the best location
Amazing accommodations for the price! Only drawback was the broken elevator and lack of a swimming pool.
Stayed 4 nights in Jan 2019
Response from Hotel G on Mar 13, 2019
Thanks for your comment! We will work on expediting repairs and modifications to provide greater comfort

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
It’s not a hotel is a motel , no closets,no safety deposit safe !! No privacy shower and bathroom same room ( toilets is separate ) !! Its a 3 star motel
Stayed 5 nights in Dec 2018

6/10 Okay

Luis, Chicago il

Disliked: Room comfort
Checking start at 2:00 pm. Flights to vvi bolivia from U.S usually arrive early Am 6:00 am . they dont allow you to bring you visitors to you Room. Rooms are Real Small & hot wather on the shower is not the best.. Breakfast is Good & Clean No recomended x Families w small children
Stayed 2 nights in Oct 2018

10/10 Excellent

Yasmín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and confortable. People very nice and god breakfast
Stayed 1 night in Oct 2018

10/10 Excellent

Zhao

Stayed 1 night in Jan 2024

2/10 Terrible

karam

Stayed 15 nights in Dec 2023

10/10 Excellent

Romano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
El personal de la noche poco amable y la habitación no servía la televisión ni el agua caliente
Stayed 1 night in Nov 2023

10/10 Excellent

Fernanda

Stayed 1 night in Aug 2023

10/10 Excellent

Leonelys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 7 nights in Jul 2023

8/10 Good

Chen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Nico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquiilo
Stayed 1 night in Jul 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Romano

Stayed 1 night in Apr 2023

4/10 Poor

Wilhelm, Santa Cruz Bolivia

Disliked: Cleanliness, property conditions & facilities
No me gustan sus habitaciones
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Dalseny

Stayed 8 nights in Jan 2023

10/10 Excellent

Romano

Stayed 1 night in Dec 2022

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy amable
Stayed 2 nights in Sep 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho xq es un hotel nuevo. La ubicación no es de lo mejor
Stayed 1 night in Aug 2022

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2022