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Reviews of Hotel Palacio Marqués de Arizón

4 out of 5
Hotel Palacio Marqués de Arizón
Plaza Quinto Centenario, S/n, Sanlucar de Barrameda, Cadiz

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 126 reviews" "
Rating 8 - Good. 43 out of 126 reviews" "
Rating 6 - Okay. 11 out of 126 reviews" "
Rating 4 - Poor. 4 out of 126 reviews" "
Rating 2 - Terrible. 4 out of 126 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maria, Guaynabo

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Luis

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
In construction(front)
Stayed 3 nights in Nov 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for visiting Sanlucar
Very interesting and sympathetic renovation of an historic building. Our room (which I think was one of the most basic) was of generous size, well-equipped, and stylishly decorated. The welcome and all subsequent attention form the staff was fast, efficient, and friendly.
Stayed 1 night in Aug 2023

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

jesus

Stayed 1 night in Dec 2022

10/10 Excellent

Lars Møller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in old converted palace
Stayed for one night in Palacio de Arizan on holiday. The hotel is in a nicely refurbished old palace with plenty of charm. Room and service at the reception was great. Fine breakfast and good parking facilities just outside the hotel. Short walk to local Wine Bodegas. Certainly recommended.
Stayed 1 night in Feb 2020

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious hotel
Very spacious and well located hotel. Massive plus was the on site parking and ease of vehicle access to the hotel
Stayed 2 nights in Jan 2020

8/10 Good

Akhter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel friendly staff I will recommend this place
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is lovely. The rooms have beautiful big beds and modern bathrooms & is in a good location. It's worth noting that there is limited free parking available outside the hotel. We emailed in advance for advice on where we could leave our car. The hotel advised where the nearest car park was (paid) and a nearby street with free parking spaces. Unfortunately the street parking was completely full when we arrived so we put the car in the car park. On arrival at the hotel we were told we could park outside as long as we displayed a permit available from reception. It was a bit annoying to only be told this after we had carried our luggage from the car park, especially after making specific enquiries in advanced.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit!
Lovely building just along from lots of bars and restaurants. The room was spacious and well furnished.
Stayed 1 night in Apr 2019

10/10 Excellent

Anne

Two night stay before visiting Doñana Natural Park. Fabulous old building, beautifully restored. A few minutes walk from centre, less than 10 minutes walk from beach. Helpful staff, very patient with our poor Spanish. Say to find off main ring road. Free parking on site.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A kettle for making tea/ coffee in the room would have made this a wonderful hotel
Stayed 1 night in Oct 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Dirección on Jun 15, 2018
Dear Andrew, thank you so much for sharing with us your score about your stay at Palacio de Arizón.

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely staff, free parking
Hi, this is a lovely hotel in a refurbished traditional palace with courtyard etc. V Mdoern and the staff were great. There's free parking and it's on the edge of the main shopping district within easy walking to all main sights. The only drawbacks were that it looks onto a main road and there's a rubble area immediately outside so it isn't particularly quiet or has a great view. But it was brilliant value, beautifully appointed and staff were fab.
Stayed 2 nights in May 2018
Response from Dirección on Jun 15, 2018
Dear Joy, we want to thank you for the time you have spent in sending us your impression about the stay in our hotel. Kindest Regards.

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in an authentic bodegas town
We liked the hotel very much. Very modern, spacious, and clean. Great service and free parking. Wifi is included. The hotel is not in the most beautiful part of town but it seemed safe and the town is easily walkable. Wonderful town, very authentic and less overrun by tourists.
Stayed 5 nights in May 2018
Response from Dirección on Jun 15, 2018
Dear Matthias, thank you very much for your amazing review. It is a pleasure for us to read your comment. We will be more than pleased to welcome you back.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel incorporating old building
Lovely repurposing of an old building. A modern hotel inside an old structure. Good location. Helpful to have (included) self parking out front. Front desk staff welcoming and attentive. WiFi slow in room- perhaps due to thick walls or distance from modem?
Stayed 1 night in May 2018
Response from Dirección on Jun 15, 2018
Dear Mark, first of all, we would like to thank you for sharing your experience. We'll be very happy if you could come back soon to get to you a better experience with us. Best regards.

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Response from Dirección on May 4, 2018
Dear Stephen, we really appreciate you have taken you time to share your score with us. We hope to see you again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel staff - friendliest ever
I have stayed at many dozens of hotels in the last few years. The staff at the Hotel Palacio de Arizon was absolutely the friendliest I've ever encountered. Over a 10-day stay, I came into contact with many members of the staff. From the very first moment of check-in, everyone was eager to help, proactively offered information, extremely courteous and polite. Along with a very comfortable room and proximity to the city center (5 minutes walk to the Plaza del Cabildo), I really enjoyed staying at this hotel.
Stayed 5 nights in Feb 2018

8/10 Good

Graham, Welwyn Garden City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice looking hotel on the inside
Even though the surrounding area looks more akin to a building site, once you get over the threshold this is a very nice hotel. Lovely atrium with rooms off on both floors. As for the room, well, you could have quite a party in here. Ours was palatial! Good size bed and bathroom also a good size. Its all modern, but with that typical Spanish style.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

David, Lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical Spain, real Spain
Visited the region to watch the MotoGP event at the nearby Jerez race circuit. Decided to stay in Sanlucar to avoid the crowds, found this hotel on Expedia...what a gem!! Close to the centre of town which burst into life in the evenings. The food is typical Spanish for this area, lots of fish, but served with friendly manners and at very reasonable prices. Great weather, great area and seaside town, great hotel, great bike racing - can't wait for next year!!!

10/10 Excellent

E Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars for this hotel
Our stay was excellent. We were well treated and found everything just great.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
A different place to stay!
The unattractive exterior is off putting, but the interior of this restored old palace is interesting and comfortable. Rooms are large, our bathroom excellent, and the young staff team exceptional. Parking is free. The hotel provides a reasoable breakfast, and snacks are also available. The bar has a glass floor which reveals stone jars which Columbus used ....apparently! There is central courtyard which serves as a pleasant lounge, overall a good place to stay with a difference.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Keith

A good basic hotel
The staff were very helpful and friendly

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel in an excellent location
Only stayed one night. Friendly staff. Room was clean and very comfortable. Free car parking with easy access. We really enjoyed our stay and would return if in the area.

8/10 Good

Peter, Los Barrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but!
Great time spoilt because thieves entered dining room during breakfast on last day and stole my wife's handbag. The manager said this was the first time anything like this had happened and that she would be reviewing security.

10/10 Excellent

Mark, Ware

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal base for Tapas
Wonderful little town, very Spanish. Tapas crawl in evenings magnificent.

10/10 Excellent

pete, essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the town
This is a very pleasant hotel with great staff.All the front desk staff very helpful and friendly and all spoke good level of English the bar staff also very good.The room was spacious and always clean with a good comfortable bed with decent size bathroom.

10/10 Excellent

Elberto, San Juan, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Sanlucar
Beautiful rooms , very well located near city center. Would stay again...

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We had a family room for 4 people and the room was very spacious,very friendly staff and the hotel was in excellent condition throughout.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
a good hotel
a good hotel,friendly staff; the only negative point is that, wheras from the publicity and the photos you get the impression that you stay in an ancient building, in reality it has been practically rebuilt into a modern building.

8/10 Good

Graham W

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Receptionist staff an asset
Overall good location and a well maintained and renovated building with some nice original features, although some of the areas and furnishings were a bit kitch. I have ranked this hotel a 1 for condition/maintenance because the care park is a rough and dusty area in front of the hotel which I found unacceptable, and worst of all, for most of the time there was a smell of sewage outside, inside the hotel entrance and inside our bedroom. I accept that it may be a general issue in that part of the town, but it was really unpleasant. It was so much so in our room (109), that this combined with the noise due to function outside, led us to request a change or room. Both issues were resolved. Suggest you avoid a ground floor room adjacent to recpetion if at all possible because of this, and because you can hear everything happening at reception. This is not a cheap hotel, and I was disappointed that the breakfast was not included. It was also of a quality below what I would expect when charged and in a 4 star hotel. All the staff at reception were absolutely great - so helpful, friendly and pleasant, and dealt extremely well with our request for a room change, following up with a personal note of apology from the management and a complimentary breakfast. If they can get the car park surfaced and the drain issue resolved it will excellent.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic building with excellent staff.
Buildings brought back to life beautifully and imaginatively - with comfort very much in mind. Staff were all excellent - really helpful reception staff and all very helpful. Location a bit difficult to find, but in fact very close to most places of interest in town.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel for sherry drinkers
Just what we wanted

10/10 Excellent

Juan Fco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo , accesible, excelentes instalaciones, cerca del centro con buena oferta gastronómica muy cerca
Stayed 1 night in Mar 2024

2/10 Terrible

Kurt

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kein Empfehlung - nie wieder!
Der Enttäuschung beim Anblick des Hotels folgte weitere Entäuschungen. Fassade ziemlich heruntergekommen. Empfang ohne Emotion. Wir hatten vor Monaten 2 Zimmer für 3 Tage um über 1.200,-- Euro gebucht. Der Bitte die 2 Zimmer im gleichen Geschoß wurde nicht nachgekommen. Obwohl Monate vorher gebucht. Der Gipfel: Das gebuchte Einzelzimmer mit Doppelbett entpuppte sich als Einzelzimmer mit einem Bett ca. 10m2 groß. Auf Nachdruck konnte wir auf ein normales Zimmer mit Doppelbett tauschen. Zur Überraschung im gleichen Stockwerk, was vorher nicht möglich war. Unser Zimmer war eine Dunkelkammer. Kein Tageslicht und das elektrische Licht entsprach nicht dem aktuellen Standard, milde gesagt. Leider max. 3 Sterne für diese Unterkunft- Maximal.
Stayed 3 nights in Jun 2023

6/10 Okay

Caroline

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Mauvais rapport prix/qualité
Au vu du prix payé, nous nous attendions à beaucoup mieux . On sent un hôtel rénové voici une vingtaine d’années , mais manquant de réflexions ( et d’argent?) pour le faire correctement . Dès lors, les 4* sont clairement de trop. Le moins bon des 10 hôtels fréquentées lors de notre séjour en Andalousie . Dommage, la station balnéaire aux abords du guadalquivir est sympathique .
Stayed 1 night in May 2023

8/10 Good

Wilhelm

Stayed 3 nights in May 2023

10/10 Excellent

Helge

Stayed 1 night in May 2023

10/10 Excellent

Silvia Eloisa

Stayed 2 nights in Apr 2023

8/10 Good

Helge

Stayed 1 night in Mar 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique chambre personnel très sympathique. a cinq minutes à pied du centre.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy cómoda ,muy espaciosa y silenciosa todo muy limpio, estupendo la doble ventana para que no entre la luz, solo había gel en la ducha falto algo para lavarse las manos en el lavabo , y algún detalle individual de cremas, pasta de dientes, gorro, cuchilla en fin cositas de esas...y especialmente para mí más cómodo las almohadas que sean un poco más duras.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

2/10 Terrible

María luisa

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Estafa
Mi estancia ha sido un engaño ya que yo fui a un hotel que tenía piscina y cuando llego la sorpresa es que estaba cerrada en la página no lo ponía lo cual es una estafa y llevaba dos niños de 8 años y a una temperatura de 28 grados , me siento engañada
Stayed 1 night in Sep 2020