Interior
Check availability

Reviews of Hotel Villa Florencia Centro

3 out of 5
Hotel Villa Florencia Centro
3a Calle Poniente Shafik Handal 1023, San Salvador, SS

Reviews

7.2

Good

Rating 10 - Excellent. 52 out of 192 reviews" "
Rating 8 - Good. 64 out of 192 reviews" "
Rating 6 - Okay. 38 out of 192 reviews" "
Rating 4 - Poor. 17 out of 192 reviews" "
Rating 2 - Terrible. 21 out of 192 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They should have the coffee pot always connected to keep the coffee hot,alaways.
Stayed 10 nights in Mar 2024

4/10 Poor

BYRON

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I DONT LIKE THIS HOTEL
Stayed 5 nights in Feb 2024

2/10 Terrible

MIRIAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

E L

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They do not offer what they promote
No hot water, no blanket's in room beds unless you ask for one, uncomfortable bed and pillows, only one iron for the entire hotel. According to other guests, they did not had air condition in their rooms. I was first given a room in front of the reception area and had to be moved after the first night due to noise from people talking in the lobby. No hay agua caliente, no hay mantas en las camas de la habitación a menos que las solicites, cama y almohadas incómodas. Sólo una plancha para todo el hotel. Según otros huéspedes, no tenían aire acondicionado en sus habitaciones. Primero me dieron una habitación frente al área de recepción y tuvieron que cambiarme después de la primera noche debido al ruido de la gente hablando en el vestíbulo.
Stayed 6 nights in Nov 2023

6/10 Okay

Roberto

Liked: Cleanliness
Front desk wouldn’t pick up calls sometimes, need someone to be opening gate to get car in and out I was being wake up from my room to go and move my car so other people would be able to get out, basically every morning which it was annoying
Stayed 3 nights in Aug 2023

10/10 Excellent

Gremaf

Stayed 1 night in Jul 2023

10/10 Excellent

Pedro, San Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very accommodating. Hotel location is very central.
Stayed 5 nights in Jul 2023

8/10 Good

ROD

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 4 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Staff was friendly and helpful. Room was comfortable and had A/C. No hot water which is common in Salvador.
Stayed 1 night in Mar 2023

8/10 Good

Daisy

Travelled with partner
Liked: Staff & service
😊
Stayed 6 nights in Mar 2023

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design of this hotel is very unique. The room I stayed in has beautiful stained glass windows. All of the rooms are different so each time you stay, you're getting a different experience. Cookies and drinks are available for sale in the lobby. They have a couple of tables where you can sit and have a coffee on the patio or in the atrium. They have dedicated parking behind a locked gate.
Stayed 1 night in Nov 2022

4/10 Poor

Alberto

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Property location is ok, people are very friendly, what I didn't like was other people staying in the hotel talking to loud at 1am and early at 5am to much noise. People smoking in common areas. Drain clogged, tvs don't work sometimes. Internet sometimes slow. No hot water. Cold showers only. Woof is cold. But over all people who work there are very kind, friendly and helpful.

8/10 Good

Maximiano

Liked: Staff & service
To clean, Frendly estaf . I don't like,TV and no AC.
Stayed 5 nights in Sep 2022
Response from Hotel Villa Florencia Centro Histórico on Oct 7, 2022
Thank you for your comments, we try to serve you in the best way, and your reservation was made with a single room with a fanWe look forward to your next visit to serve you better.Cheers

8/10 Good

Dewa

Travelled with group
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2022
Response from Hotel Villa Florencia Centro Histórico on Oct 7, 2022
Thank you for your comments, we try to serve you in the best wayWe look forward to your next visit to serve you better.Cheers

6/10 Okay

LORENA

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Gerald, Porcupine Plain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with a cool antique feel! Fair price and great staff!
Stayed 1 night in Jul 2022
Response from Hotel Villa Florencia Centro Histórico on Aug 23, 2022
Thank you very much for your comments every day we strive to serve you better

8/10 Good

Juliette

Stayed 1 night in May 2022

10/10 Excellent

Ian J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, within walking distance of historic sites.
Stayed 3 nights in May 2022
Response from Hotel Villa Florencia on May 21, 2022
Thank you very much for staying with us, it is a pleasure to serve you. We look forward to seeing you again.

10/10 Excellent

Walter, Apopa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb property cheap and convinient
Stayed 1 night in Apr 2022
Response from Hotel Villa Florencia Centro Histórico on Apr 27, 2022
Dear Walter, thank you very much for visiting us, a pleasure to serve you, we look forward to seeing you on your next trip

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place really grew on me. It’s super clean and the staff are really nice. Walking distance to metro Centro shopping. Very calm inside. A great budget option.
Stayed 1 night in Apr 2022
Response from Hotel Villa Florencia Centro Histórico on Apr 27, 2022
Dear Kathryn, thank you very much for your visit, a pleasure to serve you, we look forward to seeing you on your next trip.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extremely good offer considering the price. My only minor issues were the the glass panes in the room that always have light coming through them.
Stayed 2 nights in Apr 2022
Response from Hotel Villa Florencia on Apr 10, 2022
Dear thank you very much for visiting us we are delighted to receive you, we are sorry for the inconvenience we are working to improve our services.

6/10 Okay

Guillermo

That was ok!!!!
Stayed 3 nights in Mar 2022
Response from Hotel Villa Florencia on Apr 4, 2022
Mr. Guillermo thank you very much for visiting us, delighted to receive you, we look forward to seeing you again.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

4/10 Poor

Guillermo

Stayed 4 nights in Mar 2022

10/10 Excellent

Manuel, Hyattsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 1 night in Mar 2022
Response from Hotel Villa Florencia on Apr 10, 2022
Dear thank you very much for visiting us, we are delighted to welcome you with pleasure, we look forward to seeing you again

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for car and location it was good.
Stayed 7 nights in Oct 2021
Response from Hotel Villa Florencia on Apr 4, 2022
Dear Alberto, thank you very much for visiting us, it has been a pleasure to receive you with great pleasure, we are waiting for you again.

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, but not cheap enough!
Although it looked charming with old antiques, this hotel wouldn't even get a 1 star rating from me. I paid for 7 nights but only stayed for 2. I decided my comfort and safety was more important than money. On my second night, my room smelled so strongly of sewage that I had trouble sleeping. At around 4 am I heard a rat in the wall near the air conditioner. He was scratching so loudly and seemed determined to break through the wall. Needless to say, I didn't sleep from that point on. Other problems with this hotel included: no hot water, it was not as central as advertised, taxi drivers either wouldn't take you there or didn't know where it was, there were no close restaurants within walking distance, and the neighborhood was terrible
Stayed 7 nights in Jan 2022
Response from Hotel Villa Florencia on Apr 10, 2022
Jacqueline, we are sorry for the inconveniences during your stay.

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

2/10 Terrible

Guadalupe

Money back
Never find the hotel GPS never couldn’t finding. Don’t think I have to pay for a place the it’s impossible located.. no happy with this.
Stayed 1 night in Jan 2022
Response from Patricia Calderón on Jan 24, 2022
Dear Guadeloupe: We are sorry for the inconvenience that you experienced, it is the first time that an incident has been reported to us with our management, we are verifying the situation. Tell him that we are on Google Maps and Waze as Hotel Villa Florencia Centro Histórico to facilitate the arrival of people; In the same way, we have our telephone numbers enabled in case there is any inconvenience with our clients and to be able to provide timely help.

10/10 Excellent

Pav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for good room
I only stayed one night. I also left at 3.30 am to the airport. My room was large and had all the necessary equipment. The hotel is a bit out. You will need to take Uber or taxis in the evening
Stayed 1 night in Jan 2022

8/10 Good

ITZA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Very friendly staff and affordable place to stay
Stayed 1 night in Dec 2021
Response from Henry Rojas on Dec 16, 2021
Hola José Gracias por tu opinión Su comentario es muy importante para seguir mejorando nuestra atención hacia nuestros huéspedes Te esperamos para la próxima ocasión Saludos Cordiales Equipo Villa Florencia Centro Histórico

10/10 Excellent

melvin, Uniondale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, free parking, good food
Stayed 1 night in Oct 2021
Response from Paty Calderón on Oct 28, 2021
Agradecemos sus comentarios, son muy valiosos para nosotros, nos alegra saber que tuvo una bonita experiencia en nuestras instalaciones, nos encantó recibirle, le esperamos en su próximo viaje.

10/10 Excellent

melvin, Uniondale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, free parking
Stayed 1 night in Oct 2021
Response from Paty Calderón on Oct 26, 2021
Sr. Daniel agradecemos sus comentarios, son muy valiosos para nosotros, nos alegra saber que tuvo una bonita experiencia en nuestras instalaciones, nos encantó recibirle, le esperamos en su próximo viaje.

8/10 Good

Salvador

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Gracias
Stayed 3 nights in Aug 2021
Response from Paty Calderón on Oct 28, 2021
Agradecemos sus comentarios, son muy valiosos para nosotros, nos alegra saber que tuvo una bonita experiencia en nuestras instalaciones, nos encantó recibirle, le esperamos en su próximo viaje.

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring Ear Plugs
The Hotel was beautiful in the lobby area reminded me of Mexico. The rooms were clean and the shower was very clean Good water pressure, but no hot water at all. The only downside to this hotel is that the walls are very thin and you can hear literally everything your neighbor does conversations etc. I was up all night because of that. If your a light sleeper this place won’t work for you. One thing that was a positive is that your vehicle is locked in and safe in the attached garage. Downfall is that when anyone leaves you hear the car and them
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Below average.
The hotel aka lobby presentation was good. You see old items. But the room I stayed on first days is absolutely horrible. The blankets looks dirty though I saw them washing it. The room has mosquitoes.So I asked the receptionist for a mosquito spray and he provided me one.the receptionist are nice. I moved to another room for my last night but it was so hot like hell. So I moved to another room again which is way better. This is good for one night only. Or not. Location ain't good either. No restaurants and not safe.
Stayed 2 nights in Jun 2021

10/10 Excellent

Doina E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021
Response from Hotel Villa Florencia on Jun 26, 2021
Donia muchas gracias por su vista, fue un placer atenderle, le esperamos nuevamente.

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Hotel Villa Florencia on Jun 26, 2021
Estimada Carmen muchas gracias por habernos visitado, fue un placer recibirle, le esperamos nuevamente.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and practical if you looking something affordable at downtown
Stayed 1 night in May 2021
Response from Hotel Villa Florencia on Jun 26, 2021
Dear thank you very much for your comment, for us it is always a pleasure to serve you, we are waiting for you again.

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Melissa, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo los empliados son muy amable y te trata como si estas en casa. Tambien buscan acomodate en lo que nesesites.
Stayed 6 nights in Nov 2020
Response from Hotel Villa Florencia on Dec 1, 2020
Agradecemos su comentario, fue un placer atenderle, esperamos recibirle nuevamente.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Hotel Villa Florencia on Feb 24, 2020
Gracias por su calificación es muy valiosa para nosotros, Agradecemos nos haya visitado, le esperamos nuevamente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It's in a good location, close to buses Really nice staff, a decent amount of places to eat close to the hotel
Stayed 3 nights in Jan 2020
Response from Hotel Villa Florencia on Feb 5, 2020
Thank you for your comment, we are pleased to hear from your experience in your stay with us, we are waiting for you again.

8/10 Good

Rudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Very clean room; nice and friendly staffs. The internet was down at the evening when I need to find out about the transport and another places. Self service laundry was not available anymore at about 8 pm.
Stayed 1 night in Jan 2020
Response from Hotel Villa Florencia on Feb 5, 2020
Dear thank you very much for your comment, we are pleased to hear from your experience at our facilities, to apologize for any inconvenience you have had, we appreciate your visit, we are waiting for you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was ok.......... zzzzzzzzzzzzzz
Stayed 1 night in Nov 2019
Response from Hotel Villa Florencia on Jan 6, 2020
We appreciate your comment is very important to know about your experience in our facilities, it was a pleasure to assist you, we are waiting for you again.

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little cave
The place is nice, little shelter! The workers are so kind 😍 the only weird thing is to enter in your room you have to pass true all laundry area
Stayed 2 nights in Nov 2019
Response from Hotel Villa Florencia on Jan 6, 2020
Mrs. Nora, thank you for your comment, it is very important for us to know about your experience in our facilities, it was a pleasure to assist you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very and beautiful I personally Recommend this hotel
Stayed 1 night in Nov 2019
Response from Hotel Villa Florencia on Jan 6, 2020
We appreciate your comment and recommendation it is a pleasure to know of your good experience in our facilities, it was a pleasure to assist you

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value close to dosntosn
The bed was OK and the place was clean. Location was good close to places to eat and the downtown are. Also there was a market around 1.5 Km away that was convenient. Tica Bus 1.5 Km away. Easy walk.
Stayed 2 nights in Sep 2019
Response from Hotel Villa Florencia on Oct 7, 2019
Mr. Steve, we appreciate your comment, it was a pleasure to have your visit; We are glad to hear from your experience, we waiting for you again.