Estimada Darlen,Gracias por sus comentarios sobre su reciente estadía con nosotros. Nos complace saber que encontró nuestras instalaciones en excelentes condiciones.Tomamos nota de sus observaciones sobre la máquina de hielo y trabajaremos para mejorar este aspecto. Agradecemos su feedback y esperamos poder brindarle una experiencia aún mejor en su próxima visita.Atentamente,Luis GarnerGerente General

Dear Connie,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you loved your stay at our place and that you found our hotel to be clean, nice, and welcoming.Ensuring our guests feel safe and comfortable is always our top priority, so we're delighted to hear that you felt secure during your stay. We're also glad you enjoyed our breakfast offerings!We look forward to welcoming you back for another fantastic stay. Thank you for choosing us!Best regards,Luis GarnerGeneral Manager

Dear Mariana,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our breakfast offerings during your recent stay. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back soon for another fantastic breakfast experience!Warm regards,Luis GarnerGeneral Manager

Estimado Luis Eduardo,Nos complace saber que su estadía fue de su agrado. Su satisfacción es nuestra prioridad, y nos alegra saber que todo estuvo a la altura de sus expectativas. Esperamos tener el placer de recibirlo nuevamente. Le agradecemos por elegirnos y por compartir sus comentarios positivos.Saludos cordiales,Luis GarnerGerente General

Estimado Nicolas,Muchas gracias por compartir su reciente experiencia con nosotros. Nos alegra mucho saber que disfrutó de su estadía y que quedó satisfecho con nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida nuevamente.Saludos cordiales,Luis GarnerGerente General

Dear Sergio,Thank you for sharing your feedback with us! We're delighted to hear that you had a very good experience during your stay. Providing excellent experiences for our guests is our top priority, and it's truly rewarding to know that we succeeded in making your time with us enjoyable. Should your travels bring you back this way, we would love to welcome you again.Best regards,Luis GarnerGeneral Manager

Dear Alejandro,Thank you so much for your kind words! We are thrilled to hear that you had a great experience during your stay with us.Your satisfaction is our top priority, and we are delighted that everything met or exceeded your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Luis GarnerGeneral Manager

Dear Gururaj,Thank you so much for taking the time to share your feedback! We're thrilled to hear that you found our facilities clean, enjoyed our delicious breakfast, and experienced great service during your stay. We strive to provide a comfortable and welcoming environment for all our guests. We look forward to welcoming you back on your next visit!Best regards,Luis GarnerGeneral Manager

Dear Gonzalo,Thank you for your wonderful review! We're thrilled that you enjoyed our style accommodations and found our location to be great. Offering competitive pricing while maintaining quality is something we take pride in, so we're delighted that you appreciated it. We hope to welcome you back soon for another enjoyable experience!Best regards,Luis GarnerGeneral Manager

Dear Kristian,Thank you for your feedback. We're glad to hear that enjoyed your stay with us. We're committed to providing the best experience possible for all our guests. We hope to have the opportunity to welcome you back in the future.Best regards,Luis GarnerGeneral Manager

Dear Luis Antonio Jimenez,Thank you very much for your glowing review! We're thrilled to hear that you found our hotel to be an excellent place to stay. Ensuring cleanliness and providing excellent service are top priorities for us, and we're delighted that you experienced both during your time with us. It was a pleasure to have you as our guest, and we hope to welcome you back for another outstanding stay in the future!Warm regards,Luis GarnerGeneral Manager

Dear Martin,We're delighted to hear that you love staying with us whenever you visit San Pedro Sula! Your loyalty means the world to us, and we're thrilled to be your go-to choice for accommodations in the area. We look forward to welcoming you back for many more enjoyable stays in the future. Thank you for your kind words.Warm regards,Luis GarnerGeneral Manager

Dear Blanca,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel. Creating a comfortable and secure environment for our guests is our top priority, and we're delighted to know that you felt safe during your time with us. It's fantastic to hear that you found our rooms to be clean, modern, and spacious with all the amenities you needed. We hope to have the pleasure of welcoming you back again soon for another memorable stay!Best regards,Luis GarnerGeneral Manager

Dear Gilbert,Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you found our place to be really nice. Providing a pleasant and comfortable experience for our guests is always our top priority, so it's incredibly rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back soon.Best regards,Luis GarnerGeneral Manager

Estimado B&A,Nos complace saber que su estadía fue de su agrado. Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Esperamos tener la oportunidad de darle la bienvenida nuevamente.Saludos cordiales,Luis GarnerGerente General

Dear Barbara,Thank you for your kind words! We're delighted to hear that you loved our pool area and that our staff made you feel welcome during your stay. Providing a memorable experience for our guests is always our top priority.We hope to welcome you back soon for another enjoyable stay.Best regards,Luis GarnerGeneral Manager

Dear Nelly,Thank you so much for sharing your feedback with us! We are thrilled to hear that you had such a positive experience during your stay at our hotel. It's always our goal to provide exceptional service and a comfortable environment for our guests, and it's incredibly rewarding to know that we've succeeded in achieving that for you.We hope to have the pleasure of welcoming you back again soon.Warm regards,Luis GarnerGeneral Manager

Estimada Ana,¡Muchas gracias por compartir su calificación con nosotros! Nos complace saber que su estadía fue satisfactoria. Esperamos tener la oportunidad de servirle nuevamente.Saludos cordiales,Luis GarnerGerente General

Dear Jorge,Thank you for sharing your feedback with us! We're thrilled to hear that you found our accommodations convenient. Your satisfaction is our top priority, and it's wonderful to know that our efforts to make your stay comfortable and accessible were successful.Looking forward to welcoming you back soon!Best regards,Luis GarnerGeneral Manager

Dear Fidel,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience during your recent stay. Your feedback is invaluable to us, and we will use it to identify areas where we can make enhancements. We sincerely apologize for any inconvenience this may have caused you, and we hope to have the opportunity to welcome you back in the future.Best regards,Luis GarnerGeneral Manager

Dear Rosman,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you found the convenience of the mall being within walking distance to be a positive aspect of your stay. Our location is indeed one of the key features we take pride in, and it's fantastic to know that it contributed to enhancing your overall experience. We greatly appreciate your valuable input and look forward to the opportunity of hosting you again in the future.Best regards,Luis GarnerGeneral Manager

Dear Darryl,Thank you so much for your positive feedback! We are delighted to hear that you loved your experience at our hotel. Our team works hard to create a welcoming and enjoyable environment. We appreciate your support and look forward to welcoming you back for another wonderful stay.Warm regards,Luis GarnerGeneral Manager

Dear Keyla,Thank you for taking the time to leave a review following your recent stay. If there are specific aspects you feel we could improve upon or if there's anything you'd like to share, please let us know. Your satisfaction is important to us, and we are committed to making every guest's stay exceptional. We hope to have the opportunity to welcome you back again.Best regards,Luis GarnerGeneral Manager

Dear Rolando,Thank you for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Best regards,Luis GarnerGeneral Manager

Dear Claudia,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We understand your concerns regarding the limited staff and the absence of a bellboy during your check-in and check-out. At the time of your check-in at 10 pm and check-out at 3:50am, we didn't have a bellboy on duty, and we regret any inconvenience this may have caused. We are reviewing our staffing schedules to ensure better coverage during peak hours.In regard to the parking cards and the 10 fee for lost cards, we'd like to clarify that the parking facility belongs to the adjacent shopping center. While we've arranged for our guests not to pay for parking, the rules regarding lost cards are set by the shopping center management. As administrators, they establish the policies, including the charge for lost cards. We apologize for any confusion and appreciate your understanding of this situation.Once again, we apologize for any inconvenience, and we appreciate your valuable feedback as it helps us improve our services.Best regards,Luis GarnerGeneral Manager

Dear Raul,Thank you for taking the time to share your feedback with us. We're pleased to hear that overall your experience was great. However, we apologize for the inconveniences you encountered. Your valuable comments assist us in making improvements, and we appreciate your understanding. If there's anything else you'd like to share or if there's a specific aspect of your stay you enjoyed, please feel free to let us know.Best regards,Luis GarnerGeneral Manager

Dear Martin,Thank you for taking the time to share your feedback with us! We are delighted to hear that your experience was positive. Our team works hard to ensure our guests feel comfortable and enjoy their stay. We appreciate your continued trust and look forward to welcoming you back for another excellent stay.Best regards,Luis GarnerGeneral Manager

Estimado Antonio,Agradecemos sinceramente su calificación. Nos alegra saber que su experiencia fue positiva. Estamos comprometidos a brindar el mejor servicio posible y esperamos recibirlo nuevamente.Saludos cordiales,Luis GarnerGerente General

Dear Elwin,Thank you for sharing your positive feedback with us! We're thrilled to hear that you found our hotel very clean, and we truly appreciate your kind words about our gentle and prompt staff. We're delighted that we could meet your expectations. We look forward to the pleasure of hosting you again in the future. Safe travels!Best regards,Luis GarnerGeneral Manager

Dear Mario,Thank you for your loyalty and for sharing your recent experience with us. We appreciate your positive feedback about our service and food.We sincerely apologize for the inconvenience you faced with the disturbance on the first floor. It's regrettable that your stay was affected by this situation. We will take the necessary steps to address and prevent such incidents in the future.Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to provide you with a much more peaceful and enjoyable stay on your next visit. Best regards,Luis GarnerGeneral Manager

Estimado Vladimir,Agradecemos sinceramente su calificación de 5/5 estrellas. Nos alegra saber que su estadía fue satisfactoria. Siempre nos esforzamos por brindar la mejor experiencia posible a nuestros huéspedes. Esperamos verlo nuevamente en el futuro.Saludos cordiales,Luis GarnerGerente General

Dear Reina,Thank you for your wonderful feedback! We're delighted to hear you loved our customer service, staff, unique breakfast buffet, and found the rooms exceptionally clean. It's our pleasure to provide a memorable experience. We look forward to hosting you again soon.Best regards,Luis GarnerGeneral Manager

Dear Mark,Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing stay and always enjoy your time with us. It's fantastic to know that you appreciate our great breakfast, wonderful service, and the emphasis we place on ensuring a super-safe environment. We look forward to welcoming you back on your next visit.Best regards,Luis GarnerGeneral Manager

Estimado Sergio,Agradecemos sinceramente por tomarse el tiempo de calificarnos. Estamos encantados de que haya tenido una experiencia tan positiva durante su estadía en nuestro hotel. Su satisfacción es nuestra prioridad, y esperamos poder servirle nuevamente.Saludos cordiales,Luis GarnerGerente General

Estimado Julian,Agradecemos sinceramente su calificación. Nos alegra saber que su estadía fue satisfactoria. Siempre nos esforzamos por brindar la mejor experiencia posible a nuestros huéspedes. Lo esperamos nuevamente.Saludos cordiales,Luis GarnerGerente General

Dear Mario,Thank you so much for giving us a perfect rating! We're thrilled to see that you had a great experience during your stay. We hope to welcome you back for another excellent stay in the future.Best regards,Luis GarnerGeneral Manager

Dear Rachel,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our great central location, complete with a pool offering bar service and stunning mountain views. We strive to provide a memorable experience, and it's wonderful to know that these aspects enhanced your stay. We appreciate your positive review and look forward to hosting you again in the future.Best regards,Luis GarnerGeneral Manager

Estimada Alba,Agradecemos sinceramente por tomarse el tiempo de calificarnos. Estamos encantados de saber que tuvo una experiencia tan positiva con nosotros. Su satisfacción es nuestra prioridad, y esperamos poder servirle pronto.Saludos cordiales,Luis GarnerGerente General

Estimada Kiara,Agradecemos sinceramente por tomarse el tiempo de dejarnos su opinión sobre su reciente estadía en nuestro hotel. Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas y que haya otorgado una baja puntuación. Nos gustaría entender mejor sus preocupaciones para poder abordar cualquier problema que haya tenido. Quedamos atentos a sus comentarios, y esperamos tener la oportunidad de servirle nuevamente.Saludos cordiales,Luis GarnerGerente General

Estimado Carlos,Gracias por tomarse el tiempo de calificar nuestro servicio con 5 estrellas. Nos sentimos contentos de saber que su experiencia en nuestro hotel fue tan positiva. Esperamos tenerlo de nuevo como nuestro huésped y seguir siendo parte de sus experiencias positivas.Saludos cordiales,Luis GarnerGerente General

Dear Joseph,We sincerely appreciate that you have chosen our hotel for your stay! We are glad to see that you enjoyed your time with us and that you gave us such a positive rating. We hope to have the pleasure of welcoming you again in the future. Thank you once again for choosing us.Kind regards,Luis GarnerGenera Manager

Dear Jesus,Thank you so much for your fantastic review! We are thrilled to hear that you had the best experience during your stay with us. We hope to have the pleasure of hosting you again in the future. Thank you for choosing our hotel!Best regards,Luis GarnerGeneral Manager

Estimado Jose Antonio,Agradecemos sinceramente que haya compartido su experiencia con nosotros. Nos gustaría saber más sobre su experiencia para entender cómo podemos mejorar aún más y ofrecer un servicio excepcional. Si hay algún aspecto específico que le gustaría comentarnos, estaremos encantados de recibir sus sugerencias. Esperamos tener la oportunidad de darle la bienvenida nuevamente y asegurarnos de que su próxima estancia sea aún más memorable.Saludos cordiales,Luis GarnerGerente General

Estimado Gonzalo,Gracias por tomarse el tiempo de dejar una reseña tan positiva! Es un placer saber que nuestros esfuerzos por proporcionar un servicio excepcional y comodidades de calidad han hecho su experiencia tan especial. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.Saludos cordiales,Luis GarnerGerente General

Estimada Emma Maria,Agradecemos sinceramente que haya elegido nuestro hotel para su estadía. Nos alegra ver que disfrutó de su tiempo con nosotros y que le otorgó una calificación tan positiva. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro. Gracias una vez más por elegirnos.Saludos cordiales,Luis GarnerGerente General

Dear Dariela,Thank you so much for your amazing review! We're thrilled to hear your positive feedback, especially the shout-out to our cooks. They will be delighted to know their efforts contributed to making your experience a 10/10. Thanks once more for choosing our hotel and sharing your positive experience!Best regards,Luis GarnerGeneral Manager

Dear Enrique,Thank you so much for your heartwarming review! We're overjoyed to hear that your stay at our hotel was enhanced by the warmth and friendliness of our staff, including Dario, Joann, Leandro, Cristian, Jose, Lupe, Gladys, and Jacky (tortillas station). We can't wait to welcome you back for another exciting adventure.Best regards,Luis GarnerGeneral Manager

Dear guest,Thank you for taking the time to leave a 4-star rating for our hotel. We appreciate your feedback and are pleased to hear that your experience with us was positive.If there are specific aspects of your stay that you would like to share or if there are areas where we can improve to earn that fifth star on your next visit, please feel free to let us know. Your insights are valuable, and we are committed to continuously enhancing our services.We hope to have the pleasure of hosting you again in the future.Best regards,Luis GarnerGeneral Manager

Dear Leonel.Thank you so much for your positive feedback and for taking the time to share your experience with us. We're thrilled to hear that your stay was excellent! Our team works hard to provide the best possible service, and it's always rewarding to know that our efforts have made a positive impact on our guests.Once again, thank you for choosing our hotel, and we look forward to serving you again.Best regards,Luis GarnerGeneral Manager