Hello Dalila,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ SAN ANTONIO NORTHEAST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Marie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SAN ANTONIO NORTHEAST. I am happy to read your comments about our neat hotel, our really polite and helpful front desk staff, super easy check-in process, and all the other kind remarks mentioned. However, you indicated that the cleanliness of the first room and the comfortability of the beds dampened your experience. Your satisfaction is important to Red Roof, I am sorry to hear this was not the impression we left you with. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Wendy, Thank you for taking the time to share your feedback regarding your stay at the Red Roof PLUS+ San Antonio Northeast. We sincerely appreciate your 4/5 score and are happy to hear you had a great experience with us, especially regarding our clean hotel and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Olga, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff and the cleanliness of the room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Trina, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ San Antonio Northeast and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Tio,It is quite rewarding to know that you were able to enjoy a nice, quiet stay here at our RED ROOF PLUS+ SAN ANTONIO NORTHEAST. Red Roof works hard to ensure satisfaction for our guests, and feedback like yours is always an encouragement to us and our staff. We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Ana,We are sorry to hear your recent experience at the RED ROOF PLUS+ SAN ANTONIO NORTHEAST did not meet your expectations. I have escalated your claims in an effort to have them reviewed by upper management. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Hello Michael,I am pleased to have had you as our guest at our Red Roof Plus+ San Antonio Northeast. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

We appreciate your time and value your feedback.Thank you for your business and review. We look forward to see you soon.

Dear Marla,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with be charged for pet, no sheets and the other concerns you described. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

We apologize for your inconvenience. As you experienced it is a newly renovated hotel. The elevator did not work out as we planned. So, we explained in all websites about the elevator not working.

Dear Juan,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ San Antonio Northeast and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Edward,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUCSON NORTH - MARANA. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice and clean. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Rocio,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with hair in shower and elevator not working. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great value, clean and renovated location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Porfirio,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our friendly staff, new and nice facilities. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Darren, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

Hello Tina, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

Hello Jennifer, We appreciate your rating of our hotel and the feedback you have shared pertaining to our towels as well as our front desk. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

Hi Shenary, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping team to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

Hello ebony,Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. If your room was not cleaned according to these standards, I hope you will accept our sincerest apologies for the oversight. Thank you again for sharing your experience.

Hello Anthony, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

Hello Tim,Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!

Dear Guest,Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

Hi Ronda, It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

Hello Yordanis, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. If your room was not cleaned according to these standards, I hope you will accept our sincerest apologies for the oversight. Thank you again for sharing your experience.

Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

Hello Cesar, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

Hearing our guests' perspectives means everything to us. Thank you for taking the time to share your thoughts on our hotel and our services. Please keep us in mind for your next visit to the area.

Hi Douglas, Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. I also want to apologize for the renovation noises that may have disturbed your sleep. We hope you'll return to see how much we've grown through renovation and through addressing valuable feedback like yours.

We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

We appreciate you giving your feedback about your recent experience in our hotel. We wish to let you know that your voice is of utmost importance to us I hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

Thank you for sharing this experience with us. We truly value you feedback with regards to our property and comments about our access. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

Hi John, We are happy to see this wonderful rating. Please do let us know if there is anything we can do to make your next stay even better. We are always here to help!

Hi Jose, Thank you for your positive feedback. We appreciate your business! I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hope to see you again soon.

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Thank you so much for staying with us and sharing your thoughts with us; we really appreciate it. I apologize that our property was not prepared for you in accordance with your expectations. Thank you for taking the time to share your thoughts and bring this to our attention.

Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation. Rest assured that this will not be taken lightly and will consider this in re-evaluating our hospitality and services to offer all our guests a very comfortable and safe stay with us.

Hello Marco, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.