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Reviews of Holiday Inn Manchester-Media City UK, an IHG Hotel

4 out of 5
Holiday Inn Manchester-Media City UK, an IHG Hotel
White Media City UK, Salford, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1000 reviews" "
Rating 8 - Good. 319 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for everything Manchester (especially the Red side) and surrounding areas. Great breakfast as always at a Holiday Inn.
Stayed 1 night in Apr 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t realise it was going to cost so much to park for 2 days, as the booking said hotel parking. 😕
Stayed 2 nights in Apr 2024

8/10 Good

Charles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room with a view from floor 9 plus floor length windows. Very comfortable and clean. Good having 4 towels. One disappointment was the meal at Marco Pierre White's. The quality and quantity of the meals were different for the three diners (that we were) but the service was very good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

yasamin

Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty and there was noise all night
Stayed 1 night in Apr 2024

10/10 Excellent

Beata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and professional. They made our stay go smoothly. The room was spotless with all amenities needed.
Stayed 1 night in Mar 2024

10/10 Excellent

Wincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean
Stayed 1 night in Mar 2024

6/10 Okay

Mr Muhammad afzaal

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Hazel

Stayed 1 night in Feb 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfy
Quiet comfortable nights sleep. Excellent bathroom facilities & luxurious hand/body cleansers, shampoo & conditioner & lotions. Staff polite & curtious. Meal in Marco’s was lovely but overpriced in my opinion. Would stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Richard

Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Abdul

Travelled with family
Liked: Cleanliness
Booked 2 rooms over 4 months in advance on Expedia and called up to extend the stay by one night because of the football fixture being changed. Was told on the phone that the total charge would be £120 but upon arriving I was told it’s £120 per room. No choice but to pay as I had travelled all the way. The shower facility was really bad ad the shower head would not stay in the holder and the pressure was really bad as well. Overall really annoyed that I had to pay £120 more than I was expecting but other than that no issues.
Stayed 1 night in Jan 2024

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay staff were friendly and the room was very comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Kent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Dec 2023

8/10 Good

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back again
Sayed at this hotel a few times and will be back again, very convenient and good quality for the money and the area.
Stayed 1 night in Dec 2023

10/10 Excellent

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great hotel and excellent location. All the staff were great and always provided a sincere service
Stayed 2 nights in Oct 2023

6/10 Okay

Faisal

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location with plenty of dining options around. My room was clean, quiet, and had everything I needed. My main complaint is that the bed was very uncomfortable. It felt as if the mattress was long beyond worn out - if felt fairly lumpy. Did not get a good night's sleep unfortunately.
Stayed 1 night in Dec 2023

10/10 Excellent

Lily

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ideal for going to be in Audiences for tv shows
Stayed 2 nights in Nov 2023

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On this occasion, we found the bed pillows a bit to solid and lumpy, so didn't sleep that well. They seemed ok on our last stopover. At breakfast on the Sunday the folded soviet was found to already have been used, with food stains on the inside. Just minor faults but they all have an effect on ones stay. We'd still stay again as we like the area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Amanda

Travelled with group
Liked: Property conditions & facilities
Enjoyed every min of our stay, we will be back
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Excellent hotel. Would recommend this to anyone. The room was on the 15th floor, amazing views. The room had 2 single beds, tea and coffee facilities, and 2 shortbread biscuits, iron and ironing board, hairdryer, the bathroom was lovely bath and shower in one, had shampoo, conditioner and shower gel all on the wall. Spare towels also. Nice size room, had a table with a swirly chair, and an armchair in the corner, and a fridge which was a nice little bonus. Breakfast was lovely we ordered it the day before which was £10 but if you wanted to buy on the day it was £20, great selection of hot and cold food. All members of staff were lovely check in was simple. We had food downstairs little pricey but what isn’t these days! There was another restaurant upstairs but we didn’t realise this till after and the prices were a little cheaper but all depends what you want. Parking was £11 for 24 hours but we used the tram which is so easy. Would stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Lea

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel in Media City UK
The staff was excellent! The location was perfect and very safe. I would stay here again, and am planning to!
View from 14th floor
Stayed 4 nights in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Layout
Beautiful hotel with the perfect room layout. At last a mirror next to the hairdryer - perfect.
Stayed 1 night in Nov 2023

10/10 Excellent

Arfon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great good sized rooms, super comfy beds. Friendly, welcoming staff and breakfast was great with friendly staff. Safe didn’t work in our room, but we didn’t need it.
Stayed 1 night in Nov 2023

10/10 Excellent

Arfon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for our concert at the Lowry. Staff friendly, car park close with excellent breakfast. Options for easy travel to Manchester city centre by Metrolink and Old Trafford.
Stayed 1 night in Nov 2023

6/10 Okay

Yvonne

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
In a quiet area, clean, room layout good and warm. Breakfast very good.
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in service and friendly staff. Hotel was clean and room suited our needs. Pillows were not so great but a minor grumble. Excellent location for Media city and Manchester tram
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms. Good views. Nice breakfast. Staff always a pleasure.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you would expect
Friendly greeting at check-in, rooms are always clean and comfortable, breakfast decent. I enjoy using this hotel and will continue to do so.
Stayed 1 night in Oct 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and available well before official check in which was good. The room was a bit too warm for me but I do like a cooler room to sleep in. Breakfast was disappointing though. No bacon available both containers being empty, food tepid to warm but plates cool, toaster more like a warmer. Parking ticket was not correctly validated (discount not applied).
Stayed 1 night in Oct 2023

10/10 Excellent

Caroline

Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 3 nights in Oct 2023

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2023

8/10 Good

RICHARD

Stayed 1 night in Oct 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staff, good location, clean
Stayed 1 night in Oct 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel -fabulous staff -spotless room and gorgeous breakfast and in a great location for the Quays
Stayed 1 night in Oct 2023

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

DEANO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023