Thank you for sharing your thoughts. I sincerely apologize for failing to exceed your expectations. I have addressed the issues regarding your recent stay with my General Manager and we will do our best to better handle this type of situation in the future. It's our top priority to ensure that our guests have an exceptional experience at our property. We hope you give us another chance to make everything satisfactory. Have a great day!

Thank you for sharing your thoughts. We appreciate your feedback. Unfortunately, the reason we don't have utensils in our suites is due to the health department mandate. However, we provide paper plates and plastic utensils in the lobby if you need them. We hope to see you again on your next visit. Have a wonderful day!

Thank you for your 5-star review. We hope to see you again soon!

Thank you for your 5-star review! I'm glad you had an enjoyable experience at our property. I have shared the comment with my staff and they joined me in thanking you for your kind words. We hope to see you again soon. Have a wonderful day!

Thank you for taking the time to complete your survey. The issue has been addressed to the management and we will do everything possible to have the issue resolved. Thank you for your understanding. We hope to see you again when you're in town. Have a lovely day!

Thank you for your review. I'm glad your stay was satisfactory. Due to our property not having an elevator, we highly recommend our guests book the first-floor rooms if they cannot do stairs. We are more than happy to make an adjustment or accommodation to ensure our guests have an exceptional experience staying with us. We hope to see you again soon. Have a great day!

Thank you for sharing your feedback. I'm glad you had a pleasant stay at our property. We hope to see you again on your next visit. Have a great day!

Thank you for staying with us. I'm glad you had an enjoyable stay. We hope to see you again on your next visit. Have a wonderful day!

Thank you for taking the time to leave your feedback. I'm glad you found our spacious suites with a separate bedroom and a living area enjoyable. I'll make sure to give the parrot fish extra treats for being a nice host. We hope to see you again on your next visit. Have a wonderful day!

Thank you for taking the time to share your experience. I'm glad you were satisfied with our suites, breakfast, and the amenities. We hope to see you again on your next visit. Have a wonderful day!

Thank you for your review. We hope to see you again when you're in town. Have a great day!

We appreciate you staying with us. I understand how you felt when you received poor customer service. Our main goal is to provide you with the warm hospitality that you deserve and we truly thank you for expressing your thoughts about your experience because this will be shared with the hotel management for improvement. We wish to have another chance to regain your trust in us.

Thank you for staying with us and for the 5-star review! We hope to see you again in the future. Have a lovely day!

Thank you for the 5-star review. I'm glad your stay was great. See you again next time. Have a lovely day!

Thank you for staying with us and for sharing your thoughts. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

Thank you for your 5-star review! We hope to see you again on your next visit. Have a wonderful day!

We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

Thank you for sharing your feedback. We hope to see you again in the future. Have a wonderful day!

Thank you for your 5-star review! I'm glad your stay was satisfactory. We hope to see you again on your next visit. Have a great day!