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Reviews of Fairfield Inn & Suites Rochester Mayo Clinic Area/St. Marys

2.5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 399 out of 512 reviews" "
Rating 8 - Good. 96 out of 512 reviews" "
Rating 6 - Okay. 6 out of 512 reviews" "
Rating 4 - Poor. 8 out of 512 reviews" "
Rating 2 - Terrible. 3 out of 512 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

STEVEN, MINNEAPOLIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respectful Staff
Stayed 3 nights in May 2024
Response from Jack Quincey on May 28, 2024
Hello Steven, thank you so much for your kind comment. I'm glad to see you enjoyed your stay with us. We hope to welcome you back again soon. Have a great day.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jack Quincey on May 24, 2024
Thank you Janet for reviewing our hotel, we appreciate your feedback. We're glad you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jack Quincey on May 20, 2024
Hello Caleb, thank you for your review. Have a great day!

10/10 Excellent

Patty

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming people, clean and quiet neighbors. Very good choices for the breakfast.
Stayed 1 night in May 2024
Response from Jack Quincey on May 20, 2024
Dear Patty, Thank you for reviewing our hotel. I'm glad you had a great stay with us. We hope to welcome you back soon. Have a wonderful day.

10/10 Excellent

ardene

Business traveller
Liked: Property conditions & facilities
The property is tastefully appointed. The person who checked me in was personable and helpful. I liked the location.
Stayed 1 night in May 2024
Response from Jack Quincey on May 17, 2024
Dear Ardene,I want to thank you for your kind review, we are delighted to hear back from you. I'm so happy you enjoyed your stay and hope to welcome you back to our facilities again soon. Have a superb day.

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jack Quincey on May 7, 2024
Dear Eloise, thank you so much for rating us 5 out of 5. I'm so glad you enjoyed your stay here at Fairfield and we hope to welcome you back again soon. Have a terrific day.

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Mayo
Stayed 1 night in May 2024
Response from Jack Quincey on May 3, 2024
Dear Elizabeth, thank you for reviewing our hotel. I'm glad to see you had a great stay with us and we were close enough to the Mayo Clinic for you. We hope to welcome you back again if your travels bring you back to the area. Thank you again and have a great day.

10/10 Excellent

Brianna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything. Reception is very courteous and accommodating
Stayed 1 night in Apr 2024
Response from Jack Quincey on May 1, 2024
Dear Brianna,Thank you so much for taking the time to review our hotel, we're grateful for your feedback. I'm delighted to hear you enjoyed your stay. We hope to welcome you back again soon if your travels bring you back to Rochester. Thanks again and have a superb day.

10/10 Excellent

Corey

Stayed 1 night in Apr 2024
Response from Jack Quincey on May 20, 2024
Thank you for your review! Have a great day!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jack Quincey on Apr 29, 2024
Hello Ben, Thank you so much for your 5 out of 5 review. We hope you enjoyed your stay at our hotel. Thank you again and have a great day.

10/10 Excellent

Ken

Stayed 1 night in Apr 2024
Response from Jack Quincey on May 6, 2024
Dear Ken,Thank you so much for your review. I'm glad to see you enjoyed your stay. We hope to welcome you back again soon. Thank you and have a great day.

10/10 Excellent

patricia, hill city

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!!
Stayed 1 night in Apr 2024
Response from Jack Quincey on Apr 18, 2024
Dear Patrica, Thank you for taking the time to review our hotel. I'm delighted to hear you had a great stay here with us. We hope to welcome you back again soon. Thank you again and have a wonderful day.

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jack Quincey on Apr 8, 2024
Dear Eloise,Thank you so much for reviewing our hotel. I'm so glad you had a great stay with us and we hope to welcome you back again soon. Have a great day.

10/10 Excellent

Kellie

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service! Very accomodating
Stayed 2 nights in Apr 2024
Response from Jack Quincey on Apr 4, 2024
Dear Kellie,Thank you so much for reviewing our hotel, we appreciate hearing back from you. I'm so glad to hear you had a great stay with us. We hope to welcome you back again in the future. Thank you again for your review and have a nice day.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. The breakfast was great and the room was clean and spacious. Only complaint is the lack of vending and the overpriced "market" that's there instead.
Stayed 2 nights in Feb 2024

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean,comfy beds
Stayed 1 night in Feb 2024
Response from Jack Quincey on Feb 26, 2024
Hello Angela, thank you so much for taking the time to write a review for our hotel. I'm delighted to hear you had a clean and comfortable stay here with us. We hope to welcome you back again soon. Thanks again and have a nice day.

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gret always consistent
Always excellent 5 th time staying here, never disappoints.
Stayed 1 night in Feb 2024
Response from Jack Quincey on Feb 26, 2024
Dear David, thank you so much for taking the time to review our hotel. I'm so glad you had a great stay with us and we appreciate that you continue to come back and stay here. We hope to welcome you back again soon. Thank you again and have a great day.

6/10 Okay

Larry

Business traveller, Travelled with partner
Liked: Staff & service
Had to pay a added deposit not told about when booking also Betty tight parking and limited dining close bu
Stayed 1 night in Feb 2024
Response from Jack Quincey on Feb 22, 2024
Dear Larry, thank you so much for taking the time to write a review for our hotel, we appreciate your feedback. I'm sorry that we had limited parking during your stay. I wanted to say that any deposit for incidentals we take out during your stay will be returned to you when you check out. If you have any questions or if there is anything we can do to make your stay more enjoyable please let us know. We hope you will consider staying with us again. Thank you again for your review and have a great day.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet, perfect for staying with appts at Mayo Clinic.
Stayed 2 nights in Feb 2024
Response from Jack Quincey on Feb 19, 2024
Dear Daniel, thank you so much for taking the time to review our hotel, we appreciate hearing back from you. I'm delighted to hear you had a nice clean and quiet stay with us. We hope to welcome you back again soon. Thanks again and have a terrific day.

10/10 Excellent

Jaci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel,room was clean bed was comfortable pillows were great. Breakfast was good. You do hear the road noise but it didn’t interfere with my sleep. This is a nice place. I would stay here again.
Stayed 1 night in Feb 2024
Response from Halley on Feb 17, 2024
Dear Jaci, Thank you so much for reviewing our hotel. I'm so glad you had a great stay with us and enjoyed our breakfast. We look forward to your next stay in Rochester!

10/10 Excellent

Marlys Van

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel itself was awesome! Bring earplugs unless you want to hear traffic from a main highway all night.
Stayed 2 nights in Feb 2024
Response from Jack Quincey on Feb 12, 2024
Dear Marlys, Thank you so much for reviewing our hotel, we appreciate your feedback. I'm so glad you had an awesome stay with us. I'm sorry the highway noise was loud for you. If you stay with us again we can get you a room farther away from the highway, provide you earplugs or a fan if that would help. Thank you again for your review and have a great day.

10/10 Excellent

Katherine, Fargo

Travelled with group
Liked: Amenities
I will stay here again! Clean, great location, and wonderful breakfast!
Stayed 1 night in Feb 2024
Response from Jack Quincey on Feb 12, 2024
Dear Katherine, Thank you so much for reviewing our hotel. I'm so glad you had a great stay with us and enjoyed our breakfast. We look forward to your next stay. Thank you again and have a wonderful day.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only drawback is the amount of parking space. Everything else was a wonderful stay.
Stayed 2 nights in Feb 2024
Response from Jack Quincey on Feb 5, 2024
Dear Joyce, thank you for reviewing our hotel, we appreciate the feedback. I'm glad you had a wonderful stay but I'm sorry there was a lack of parking during your stay. If you stay with us again let us know if there is anything we can do for you. Thank you again for your review and have a great day.

10/10 Excellent

Rebecca Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet location. Great breakfast.
Stayed 1 night in Jan 2024
Response from Jack Quincey on Jan 30, 2024
Hello Miss Lyn, Thank you so much for reviewing our hotel. I'm delighted you had a nice clean and quiet stay with us. We hope you'll come and stay again. Have a great day.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!, Clean, comfortable and quiet! I would absolutely stay here again
Stayed 2 nights in Jan 2024
Response from Jack Quincey on Jan 29, 2024
Dear Jennifer, Thank you for taking the time to review our hotel. I'm happy to hear you had a quiet and comfortable stay. We look forward to having you stay with us again. Thank you again and have a wonderful day.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size bed- comfortable mattress. Loved the large shower!
Stayed 1 night in Jan 2024
Response from Jack Quincey on Jan 29, 2024
Dear Patricia, thank you for leaving a review for our hotel. I'm glad you had a nice comfortable stay with us. We hope you will come and stay with us again. Have a great day.

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Jack Quincey on Jan 17, 2024
Thank you for your review. We hope you come back again. Have a great day.

10/10 Excellent

Manoj Kumar

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Jack Quincey on Jan 18, 2024
Thank you for your 5 out of 5 review, I'm glad you enjoyed your stay with us. We hope you will come back and stay with us. Have a great day.

10/10 Excellent

Mark

Business traveller
Clean, quiet, good breakfast, good location
Stayed 3 nights in Jan 2024
Response from Jack Quincey on Jan 16, 2024
Hello Mark, thank you for reviewing our hotel. I'm so glad you had a nice and clean stay with us and enjoyed our complimentary breakfast. We hope you will come and stay again. Thank you and have a great day.

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel we’ve been in for a long time!
Stayed 1 night in Jan 2024
Response from Jack Quincey on Jan 15, 2024
Dear Jerome, Thank you for your review. I'm so glad you had a nice clean stay with us. We hope you will come back and stay again. Have a great day.

10/10 Excellent

Doug

Business traveller
Excellent stay - room was spotless, good breakfast, and very helpful staff.
Stayed 1 night in Jan 2024
Response from Jack Quincey on Jan 9, 2024
Dear Doug, thank you so much for leaving a review for our hotel, we always appreciate hearing back from our guests. I'm so happy to hear you had an excellent stay with us. We hope you will stay with us again. Thank you again for your review and have a great day.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff friendly. Nice, clean rooms. The hot food at the breakfast was not very hot. It is beside a major highway and some semis were loud.
Stayed 1 night in Jan 2024
Response from Jack Quincey on Jan 9, 2024
Dear Patricia, thank you so much for writing a review for our hotel, we appreciate the feedback. I'm so glad you had a nice clean stay with us. I'm sorry the breakfast was not very hot for you and the highway noise was loud. We hope you will consider staying with us again where we can get you a quieter room away from the highway and we are always happy to heat up or provide you with new breakfast options. Thank you again for your review and have a wonderful day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Matteress was not very comfortable. The room was clean and tidy. Helpful and courtious staff. Breakfast was good.
Stayed 1 night in Dec 2023
Response from Jack Quincey on Jan 9, 2024
Hello and thank you for taking the time to review your stay with us. I'm sorry the mattress was not very comfortable for you. We hope you will consider staying with us again and we can place a foam mattress topper on the bed to make it more comfortable for you upon request. Please let us know if there is anything we can ever do for you. Thank you again for your review and have a great day.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jack Quincey on Jan 9, 2024
Hello Kenneth and thank you for taking the time to review our hotel. We hope you will stay with us again. Thank you.

10/10 Excellent

Gaylon

Travelled with family, Business traveller
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Jack Quincey on Jan 4, 2024
Thank you for your review, we hope you will come and stay again. Have a great day!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jack Quincey on Jan 2, 2024
Thank you for giving our hotel a 5 out of 5 review. We hope you will come and stay with us again. Have a nice day.

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every hotel staff person we encountered was kind diligent. The building was exceptionally clean and well maintained. The room temperature was comfortable and the heating and cooling functioned well. There were no artificial fragrances in the building. The breakfast options were very nice. It was such a calm nice stay that I wondered if it was the best kept secret in Rochester. There are lots of shops, a large grocery store, and a nice city park nearby. I will definitely recommend this hotel to friends, family and people coming to Rochester for business or medical care.
Stayed 1 night in Dec 2023
Response from Jack Quincey on Dec 25, 2023
Dear Devon, thank you so much for taking the time to write a review for our hotel, we really enjoy hearing back from our guests. I am so delighted to hear you had an exceptional stay with us. I'm glad you were able to enjoy our complimentary breakfast in the morning. Our staff works diligently to make sure everything is nice and clean and I'm happy you had a comfortable stay. We hope you will come back and stay with us again if your travels bring you back to Rochester. Thank you again for your review and have a wonderful day.

10/10 Excellent

James, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jack Quincey on Dec 25, 2023
Hello James, thank you for reviewing our hotel. We hope you will come back and stay with us again. Have a great day.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a therapeutic environment and a convenient place to stay I will come back in the future.
Stayed 1 night in Dec 2023
Response from Jack Quincey on Dec 25, 2023
Hello Dennis, thank you for reviewing our hotel, we appreciate the feedback. I'm happy to hear you had a nice relaxing stay with us. We look forward to having you stay with us again. Have a great day.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return
Great hotel at better than average price for the area.
Stayed 2 nights in Dec 2023
Response from Jack Quincey on Dec 25, 2023
Dear Mary, thank you for reviewing our hotel. I'm so glad to hear you had a great stay with us. We look forward to your return. Thanks again and have a nice day.

10/10 Excellent

Randi Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jack Quincey on Jan 26, 2024
Thank you for the 5 out of 5 review. We hope you will come and stay again. Have a great day.

10/10 Excellent

Jaime, Fergus Falls

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the hotel. Double bedroom for $125. Excellent price and excellent service all-around. The free breakfast buffet was delicious and fresh. Not a speck of dust in the room. Jose was the housekeeper it looked liked, so good job Jose! I will book again.
Stayed 1 night in Dec 2023
Response from Jack Quincey on Dec 20, 2023
Dear Jaime, thank you so much for taking the time to write a review for our hotel, we really appreciate it. I am pleased you were able to enjoy the free breakfast and that everything was nice and clean for you. We look forward to your next stay with us. Thank you again for your review and have a great day!

10/10 Excellent

Jana

Stayed 1 night in Dec 2023
Response from Jack Quincey on Jan 3, 2024
Hello and thank you for rating our hotel. We hope you will stay with us again.

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Jack Quincey on Dec 19, 2023
Dear David, thank you for giving us a five out of five review for our hotel. I hope you had a comfortable stay with us. Have a nice day.

10/10 Excellent

Darlene

Travelled with family
Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Jack Quincey on Dec 19, 2023
Hello and thank you for giving us a five out of five review. I'm so glad you had a great stay with us. Have a wonderful day.

10/10 Excellent

Andrew

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, amenities
Friendly, helpful and very clean grounds
Stayed 1 night in Dec 2023
Response from Jack Quincey on Dec 19, 2023
Dear Andrew, thank you for taking the time to review our hotel, we appreciate the feedback. I'm happy to hear you had a nice clean stay with us and our staff was friendly and helpful to you. We hope you'll stay with us again. Have a great day.

10/10 Excellent

Dennis, Sioux Center

Business traveller
Liked: Property conditions & facilities
Very clean and very convenient.
Stayed 1 night in Dec 2023
Response from Jack Quincey on Dec 19, 2023
Hello Dennis, thank you for taking the time to leave us a review. I'm so glad you had a clean and convenient stay with us. We hope you'll come back soon. Have a great day!

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jack Quincey on Dec 19, 2023
Thank you so much for reviewing our hotel. Was there anything we could have done to make your stay more welcoming? We hope you will come back and stay with us. Have a great day!

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great near-by options will stay here again
Stayed 1 night in Nov 2023
Response from Jordan on Nov 30, 2023
Thank you for taking the time out of your day to leave our hotel a review! We are so happy to hear you enjoyed your stay and will be returning. We look forward to having you again!

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great comfortable place to stay.
Stayed 3 nights in Nov 2023
Response from Jordan on Nov 22, 2023
Thank you for taking the time to leave us a review, David! We're so happy to hear you enjoyed your stay. We hope you visit us again the next time you find yourself in Rochester. Happy Holidays!