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Tulum hotel with an outdoor pool

Location

Situated near the beach in Tulum, this hotel is in the same area as Tulum National Park, Tulum Mayan Ruins and Gran Cenote. Area attractions also include Tulum Monkey Sanctuary.

Hotel Features

Luna Llena offers a complimentary buffet breakfast. Other amenities include an area shuttle, a train station pick-up service, and complimentary wireless Internet access.

Room Amenities

In addition to premium satellite television, guestrooms include beds with Select Comfort mattresses, complimentary wireless Internet access, and air conditioning.


General

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access. An area shuttle within 1 km and a train station pick-up service are complimentary for guests. This Tulum hotel also offers an outdoor pool, a rooftop terrace, and a library. Concierge services, tour/ticket assistance, and tour assistance can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis. Parking is also available nearby.

Luna Llena is a smoke-free property.

  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Total number of rooms - 8
  • Laundry facilities
  • Airport transportation
  • 24-hour front desk
  • Cell phone/mobile rental
  • Coffee/tea in lobby
  • Free breakfast
  • Concierge services
  • Designated smoking areas (fines apply)
  • Free Wi-Fi
  • Dial-up Internet access - surcharge
  • Tours/ticket assistance
  • Media library
  • Designated smoking areas
  • Library
  • Medical assistance available
  • Microwave in lobby
  • Multilingual staff
  • Secure parking
  • Free parking
  • Free parking (limited spaces)
  • Parking nearby
  • Garden
  • Patio
  • Rooftop terrace
  • Porter/bellhop
  • Luggage storage
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Train station pickup (complimentary)
  • Year Built 2010
  • Area shuttle (complimentary)
  • Smoke-free property
  • Smoke-free property (fines apply)
  • Number of buildings/towers - 2
  • Swimming pool - outdoor
  • Tour assistance
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi


Parking

Free parking, Secure parking, Free parking (limited spaces), Parking nearby


Room Amenities
  • Premium TV channels
  • Premium bedding
  • Balcony
  • Furnished balcony
  • Ceiling fan
  • Climate control
  • Air conditioning
  • Complimentary newspaper
  • Microwave (on request)
  • Coffee/tea maker
  • Daily housekeeping
  • Extra towels/bedding
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Shower only
  • Hair dryer (on request)
  • Rainfall showerhead
  • Television
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Blackout drapes/curtains
  • Satellite TV service
  • Free Wi-Fi
  • In-room safe (laptop compatible)
  • HBO
  • Individually furnished
  • Individually decorated
  • Sleep Number by Select Comfort mattress
  • Espresso maker
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Dining

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Room service (during limited hours) is available.

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Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Boating nearby
  • Surfing/boogie boarding nearby
  • Swimming nearby
  • Rowing or canoeing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Motor boating nearby
  • Windsurfing nearby
  • Whale-watching nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Tennis nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Fishing nearby
  • Segway rental/tour on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Playground nearby
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Check-in

Check-in time starts at 2:30 PM

Minimum check-in age is 19

Special check-in instructions:

The property requests communication of guest's expected arrival time.

Guests may contact the hotel using the information contained in the confirmation received after booking via this Web site.


Check-out

Check-out time is 10:30 AM


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 21 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No elevators

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Fees
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Additional Details

Guests must transfer via airport shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast, if one is offered. Only registered guests are allowed in the guestrooms.


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