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Reviews of Comfort Inn Regina

2.5 out of 5
Comfort Inn Regina
3221 E Eastgate Dr, Regina, SK

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1005 reviews" "
Rating 8 - Good. 334 out of 1005 reviews" "
Rating 6 - Okay. 150 out of 1005 reviews" "
Rating 4 - Poor. 77 out of 1005 reviews" "
Rating 2 - Terrible. 53 out of 1005 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doors close loudly in the hall. Heard people coming and going while I was trying to sleep
Stayed 2 nights in Apr 2024

6/10 Okay

Ryan

Liked: Cleanliness
Thin walls- could hear neighbors. Ice machine broken. Breakfast needs to be served earlier.
Stayed 1 night in Apr 2024
Response from Nonye on Apr 30, 2024
Hello Ryan,Thank you for writing a review about your stay with us at Comfort Inn Regina. We are sorry for not meeting all your expectations. Your feedback will help us improve our services.Thank you.

4/10 Poor

Jennifer

Travelled with partner, Travelled with group
It was quiet, good pressure in shower. But- tv did not work, air conditioner did not work (it was 74 degrees all weekend) , the tub had not been cleaned from the previous guest and the previous guests bathroom garbage was removed from the can and bag of garbage left on the bathroom vanity.
Stayed 2 nights in Apr 2024
Response from Nonye on Apr 29, 2024
Hello Jennifer,Thank you for staying with us at Comfort Inn Regina. Kindly accept our apologies for all the inconveniences you had during your stay. We will inform all the parties involved to ensure that this does not happen again in the future and we hope to get another chance to make it up to you when next you stay with us.Thank you.

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome and super friendly
Stayed 1 night in Apr 2024
Response from Nonye on Apr 28, 2024
Hello Rolf,Thank you for staying with us at Comfort Inn Regina. Your feedback is well received with thanks.

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice and close to everything
Stayed 2 nights in Apr 2024
Response from Nonye on Apr 27, 2024
Hello Kevin,Thank you for staying with us at Comfort Inn Regina. we are happy we met your expectations.Thank you.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always the level of care and professionalism is great at comfort
Stayed 2 nights in Apr 2024
Response from Nonye on Apr 26, 2024
Hello Brian,Thank you for staying with us at Comfort Inn Regina. Your feedback gladdens our heart.Thank you.

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, amenities
It was nice
Stayed 1 night in Apr 2024
Response from Nonye on Apr 26, 2024
Hello Curtis,Thank you for staying with us at Comfort Inn Regina. We are happy you had a pleasant stay.Thank you

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Stayed 2 nights in Apr 2024
Response from Nonye on Apr 25, 2024
Hello Margaret,Thank you for staying with us at Comfort Inn Regina. We are happy you had a pleasant stay.Thank you.

2/10 Terrible

Marshall

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Shane

Basic
Stayed 2 nights in Apr 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service
Getting breafast in the morning was challenging. It was congested and didn't flow real well.
Stayed 1 night in Apr 2024
Response from Nonye on Apr 28, 2024
Hello Brad,Thank you for staying with us at Comfort Inn Regina. we sincerely apologize for the difficulties you had during your stay. We hope to be able to meet all your needs in the future.Thank you.

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds
Stayed 1 night in Apr 2024
Response from Nonye on Apr 19, 2024
Hello Yvette,Thank you for staying with us at Comfort Inn Regina. We are glad your stay was comfortable.Thank you

8/10 Good

Shontele

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, good breaky
Stayed 1 night in Apr 2024
Response from Nonye on Apr 18, 2024
Hello Shontele,Thank you for writing a review about your stay with us at Comfort Inn Regina. We are glad your expectations were met and look forward to seeing you again in the future.Thank you.

2/10 Terrible

john

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t stay, sheets and bedding were stained
Stayed 2 nights in Apr 2024
Response from Nonye on Apr 18, 2024
Hello John,We sincerely apologize for not being able to meet all your expectations during your stay with us at Comfort Inn Regina. We will work with the housekeeping and laundry department to ensure that sheets are clean and rooms are up to par and ready for guests arrivals. We hope you will give us another chance to make it right.Thank you.

4/10 Poor

Bev, Saskatoon

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Debra

Travelled with family
Disliked: Property conditions & facilities
Breakfast was not appealing. Could not eat there. Better to not offer it. No elevator. Broken ice maker on 2nd floor Charge less at a property like this. Staff were very nice.
Stayed 4 nights in Apr 2024
Response from Nonye on Apr 18, 2024
Hello Debra,We are sorry for not being able to meet all your expectations during your stay with us at Comfort Inn Regina. Your review will help us improve our services and brand standard. Thank you.

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is a very disappointing Expedia recommended hotel. While the rate was competitive, the property lacked a functioning elevator, did not have hot water, the bathroom had burn marks from what I presume is drug use and the management refused a refund blaming Expedia's pre-paid program. We checked in at 3 pm and were gone 90 min later.
Stayed 2 nights in Apr 2024
Response from Nonye on Apr 18, 2024
Hello Brian,We sincerely apologize for the inconveniences that led up to you not being able to stay with us as expected. I wish there was another way to compensate you when you were still at the property but perhaps, when next you book directly to stay with us, we can make up for the last time.Thank you.

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fan in bathroom didn’t work- toilet ran on
Stayed 3 nights in Apr 2024
Response from Nonye on Apr 18, 2024
Hello Donald,Thank you for staying with us at Comfort Inn Regina. We sincerely apologize for the inconveniences you had in the room. Your feedback will help us to fix the issue in order to avoid future occurrence.Thank you.

10/10 Excellent

Igor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everithing was good especially breakfast
Stayed 1 night in Apr 2024
Response from Nonye on Apr 15, 2024
Hello Igor,Thank you for staying with us at Comfort Inn Regina. We are happy you had an awesome stay and hope to see you again in the near future.Thank you.

8/10 Good

Colleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was smelly and dirty. Tv didn’t work. Room needs renovation.
Stayed 1 night in Apr 2024
Response from Nonye on Apr 14, 2024
Hello Colleen,Thank you for taking the time to write a review about your stay with us at Comfort Inn Regina. We are sincerely sorry for failing to meet all your expectations. Your feedback will enable us improve our services and we hope to get another chance to make it up to you.Thank you.

10/10 Excellent

Lada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Marianne

Liked: Cleanliness, staff & service
The interior appeared clean & bright, staff efficient. There was a dedicated staff member taking care of the breakfast area, so it remained stocked & clean. However, pulling up to the location we thought the hotel was shut down! The parking lot was inundated with potholes and the entrance appeared crumbly & in disrepair. So were going to continue on, but, I tried the door. I got a warm welcome & my first words “Oh your open!” We mainly stay at this location, repeatedly, because we can walk to the Creekside bar for supper, but we watch our step!
Stayed 1 night in Apr 2024
Response from Nonye on Apr 12, 2024
Hello Marianne,Thank you for staying with us at Comfort Inn Regina. We are sorry for failing to meet all your expectations and for the inconveniences this may have caused you. Thank you.

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel at a very good price. Breakfast was good, very helpful kitchen staff!
Stayed 1 night in Apr 2024
Response from Nonye on Apr 12, 2024
Hello Jason,Thank you for staying with us at Comfort Inn Regina. We are glad to had been able to meet your expectations.Thank you.

6/10 Okay

Darlene

Travelled with partner
Liked: Cleanliness, staff & service
Property is dated and in need of updates. Mattress is in need of replacing. Carpets are in need of cleaning. Windows are dirty. We needed it for 1 night and was good enough. Pricing is right.
Stayed 1 night in Apr 2024
Response from Nonye on Apr 11, 2024
Hello darlene,Thank you for taking the time to write a review about your recent stay with us at Comfort Inn Regina. We sincerely apologize for failing to meet all your expectations. Your feedback will help us improve our services and brand standards.Thank you.

8/10 Good

Norma

Travelled with family
Liked: Amenities
Clean, conveniently located.
Stayed 1 night in Apr 2024
Response from Nonye on Apr 11, 2024
Hello Norma,Thank you for staying with us at Comfort Inn Regina. We are happy you had a wonderful stay.Thank you

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, in an okay location and a good breakfast. Staff were friendly and helpful as well.
Stayed 2 nights in Apr 2024
Response from Nonye on Apr 8, 2024
Hello Dianne,Thank you for taking the time to write a post-stay review about your stay with us at Comfort Inn Regina. We are glad your stay was satisfactory.Thank you.

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 1 night in Apr 2024
Response from Nonye on Apr 8, 2024
Hello Jeffery,Thank you for staying with us at Comfort Inn Regina. We are glad you had a wonderful stay and that our location was easy to find.Thank you.

4/10 Poor

Kandace

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated rooms, stained sheets and overall not the cleanliness room I have stayed in
Stayed 1 night in Apr 2024
Response from Nonye on Apr 8, 2024
Hello Kandace,Thank you for taking the time to write a review about your stay with us at Comfort Inn Regina. We sincerely apologize for not being able to meet all your expectations during this time. We will work with all stakeholders involved to ensure that this does not happen again in the future.Thank you.

8/10 Good

Ansel

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Apr 2024
Response from Nonye on Apr 7, 2024
Hello Ansel,Thank you for staying with us at Comfort Inn Regina. We are glad to have met all your expectations. Thank you.

10/10 Excellent

Marjorie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good and clean.but booking on line you need to put floor choice in bigger words so we can see them because if there is an handicapped person booking and gets put on second floor that would not be very nice.
Stayed 1 night in Apr 2024
Response from Nonye on Apr 8, 2024
Hello Marjorie,Thank you for staying with us at Comfort Inn Regina. Your feedback will help us improve our services.Thank you.

8/10 Good

michelle

Stayed 1 night in Apr 2024

6/10 Okay

Laura

Travelled with family
Liked: Staff & service, amenities
The room smell terrible bad
Stayed 2 nights in Mar 2024
Response from Nonye on Apr 5, 2024
Hello Laura,Thank you for staying with us at Comfort Inn Regina. We sincerely apologize for failing to exceed all your expectations. We will use your feedback to work our overall services to ensure this does not happen again in the future.Thank you.

10/10 Excellent

Jeremie

Stayed 1 night in Apr 2024

6/10 Okay

Lawrence, Ste Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our first room had ants running arouind, asked to be given a room away from that area. Second room was good, breakfast good, staff good. Motel is showing its age.
Stayed 1 night in Apr 2024
Response from Nonye on Apr 3, 2024
Hello Lawrence,Thank you for taking the time to leave a post-stay review about your recent stay with us at Comfort Inn Regina. We sincerely apologize for failing short in meeting all your expectations. We will use your feedback to improve our services.Thank you.

8/10 Good

Robert

Liked: Staff & service, amenities
Exterior of building could use an update. Rooms were very nice and the free breakfast was very good. Staff were very professional. I like the fact that they did not clean the room every day. This always seems excessive when they did.
Stayed 3 nights in Mar 2024
Response from Nonye on Apr 2, 2024
Hello Robert,Thank you for staying with us at Comfort Inn Regina. Your feedback will help us improve our services and brand standards.Thank you.

4/10 Poor

maita

Stayed 2 nights in Mar 2024

6/10 Okay

Dennis, Winnipeg

Liked: Staff & service
Disliked: Property conditions & facilities
Good breakfast. Carpets everywhere worn out! Check in quick & seamless.
Stayed 1 night in Mar 2024
Response from Nonye on Apr 2, 2024
Hello Dennis,Thank you for staying with us at Comfort Inn Regina. We are so sorry for not being able to meet all your expectations at this time. Your feedback will enable us improve our services.Thank you.

8/10 Good

Gursimran, Delta

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good
Stayed 1 night in Mar 2024
Response from Nonye on Apr 2, 2024
Hello Gursimran,Thank you for staying with us at Comfort Inn Regina. We are glad your stay was good.Thank you.

6/10 Okay

Karen

Many inns in same small area, comfort Inn clean but rooms feel dated toilet kept filling it's tank and you could hear people next door in the adjoining room. Average place desk clerk very nice, housekeeping started knocking at 9:30 to see if we were in
Stayed 1 night in Mar 2024
Response from Nonye on Mar 31, 2024
Hello karen,Thank you for your post-stay survey about your recent stay with us at Comfort Inn Regina. We are sorry for not being able to meet all your expectations. Your feedback will enable us improve our brand. Thank you.

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That there’s no elevator
Stayed 2 nights in Mar 2024
Response from Nonye on Mar 31, 2024
Hello Myrna,Thank you for staying with us at Comfort Inn Regina. We are sorry for the inconveniences you had due to no elevators. We will keep doing all we can to meet our guests needs and expectations.Thank you.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 1 night in Mar 2024
Response from Nonye on Mar 30, 2024
Hello Christopher,Thank you for staying with us at Comfort Inn Regina. We are glad you found our breakfast sumptuous.Thank you.

10/10 Excellent

Waldemar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room.
Stayed 1 night in Mar 2024
Response from Nonye on Mar 30, 2024
Hello Waldemar,Thank you for staying with us at Comfort Inn Regina. We are glad to have met your expectations and hope you would choose us again when next you are in town.Thank you.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities
I found the technology in the room was lacking. Normally, I would HDMI my laptop to the TV but very old TV so, didn’t have HDMI. The room itself was not clean. Hair in the bathtub and the carpet was definitely not clean.
Stayed 3 nights in Mar 2024
Response from Nonye on Mar 28, 2024
Hello Mark,We sincerely apologize for the inconveniences you had during your stay at Comfort Inn Regina. Your feedback about your stay is important to us. Rest assured that we use your feedback to continually improve with the goal of providing the most enjoyable experience for our guests.Thank you.

4/10 Poor

Gisele

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom not clean, no elevator for disabled, not enough food at breakfast, couch in room soiled.
Stayed 1 night in Mar 2024
Response from Nonye on Mar 28, 2024
Hello Gisele,We sincerely apologize for the inconveniences you had during your stay with us at Comfort Inn Regina. We will get all concerned departments involved onboard to ensure that this does not happen again in the future. Thank you.

6/10 Okay

Vishesh

Liked: Cleanliness
Stayed 4 nights in Mar 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

WAYNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental breakfast was excellent
Stayed 1 night in Mar 2024
Response from Nonye on Mar 28, 2024
Hello Wayne,Thank you for staying with us at Comfort Inn Regina. We are glad the Continental breakfast was to your liking. This is hoping that we see you again in the future.Thank you.

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024