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Reviews of Grand Motel Inn and Suites of Reform AL

2 out of 5
Grand Motel Inn and Suites of Reform AL
510 1st Ave W, Reform, AL

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 5 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sharla

Travelled with family
Didn’t like being in a room with a jacuzzi. Water cups would be nice. Otherwise it was ok.
Stayed 2 nights in May 2024

4/10 Poor

Betty

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Didn’t have reservations. People in other rooms and outside noisy.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

8/10 Good

Lisa

Travelled with family
Liked: Room comfort
Decent motel nice people
We got there later than expected and it does state that the latest you can check in is 10 o’clock but when I got there the sign did say open I went into the little lobby. I rang the bell three times, knocked on the door and knocked on the window. The TV was on. Nobody answered, I called the phone number on the window no answer. I called the phone number on their website no answer. Finally a guy came out from a room and he helped me. He was very nice. The room did have a smell that did not go away for the three days we were there, the ceiling has some water spots, there was spiderwebs on the windows and lights inside. The bathtub had a green ring around the tub. Shower pressure was awesome but the shower head was very low the bed was comfortable sheets and towels were clean. The cleaning lady came and offered new towels and more toilet paper the second day we were there. You do have to ask for an iron. The lady I spoke with, was very nice. Everybody was very pleasant.
Stayed 3 nights in Feb 2024

8/10 Good

Bobby

Stayed 4 nights in Nov 2023

4/10 Poor

Joe

Stayed 1 night in Oct 2023

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service
Disliked: Amenities
Need renovations
Stayed 2 nights in Sep 2023

2/10 Terrible

Joey

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty. We had to wait an hour after the check in time to actually check in because staff had not even started cleaning our room. When she did start cleaning the room a gentleman smoking a black & mild cigar walks into our room and I guess just helped her clean. Just a weird experience overall.
Stayed 2 nights in Sep 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, convenient for my need
Stayed 3 nights in Sep 2023

4/10 Poor

Arnold

Travelled with family
Disliked: Amenities, property conditions & facilities
Booked a room with king bed, only received a queen. Room was bery VERY small. You can definitely tell these rooms are being redine from the property previously being a storage buolding property. You can tell they are eirking in improving but they have a looooong way to go.
Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Took care of me. Best sleep I’ve had!
Stayed 5 nights in Aug 2023

8/10 Good

CAL, PLAINFIELD

Stayed 2 nights in Aug 2023

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed!!!!! Slept soundly after exhausting business days! Basic hotel but best care during my stay!! Have been back and will return!
Stayed 5 nights in Aug 2023

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Donald M.

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice motel clean
Stayed 1 night in Jul 2023

4/10 Poor

Tommy

Liked: Cleanliness, staff & service
Many of the people at this motel were very noisy , very rude people in the area . Lady in the office was very friendly and did a good job . Motel needs work , quite shabby , but inexpensive . Overall , I would stay again .
Stayed 3 nights in Jul 2023

4/10 Poor

Eddie

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Restaurant in walking condition
Stayed 1 night in May 2023

2/10 Terrible

KeiAra

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The motel look like it had been remodeled. Ok cool. I had something come up so I called to see if could cancel but I couldn’t according to the owner, so cool, I arrived real late. I take my kids in the room and within 5 minutes I had to kill a big roach, not water bug, then a baby roach. The water was leaking from the toilet. I couldn’t cancel the room because it had been less than 24 hrs. When I get there, they has cancel on my paperwork and had given my room up and only had a double left and charged me an extra $27 to get that room!! Please if you can stay with relatives, just do that and give them what you would’ve paid to stay here.
Stayed 1 night in Apr 2023
Response from Owner on Apr 24, 2023
First of all, let me apologize for any inconvenience that you may have experience during your stay here at the Grand. It's our goal to make very stay here at the Grand one of convenience and cleanliness. Thanks for giving us notice and we'll continue to work extremely hard to resolve issues and make the Grand stay a stay of pleasure.

10/10 Excellent

Shandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite stay,clean environment,very professional service
Stayed 1 night in Mar 2023