When we arrived we were told that the pool was open and a great feature to the hotel. What we found out later was the waterslude and the hottub were out of commission. When we arrived to our room, thry looked clean until we entered the bathroom and we could tell that it had never been cleaned. When we approached the staff, their excuse was they were short handed, then they sent someone up to clean the toilet and the sink only. Leaving the floor dirty even after we mentioned the black hair all over the floor. My wife called the front desk and they said they would send soneone up to clean the floor, but no one ever showed. We left to run around town for a few hours and when we came back they still hadnt cleaned the rest of the bathroom. Also their was garbage under one of the chairs in our room. So if this was cleaned it was a quick job. The last day to leave we went down for their adequate breakfast and when we went back to our room the key woyld not let us in to our room at 10am, check out being 11 am it shiuld srill work, we made 3 trips down to fro t desk to get the card re-entered and it never did open our door, they had to come up twice with a specail key to open our door all while standing with 2 young children in the hallway for over 20 minutes. Overall this was a Very Bad choice for a hotel. .upon leaving my daughter noticed ine of the bed comforters was badly stained, just an added bad experience for a hotel. the last time we stay at any of the comfort inn.