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Reviews of Hotel Shree Panchratna

3 out of 5
Hotel Shree Panchratna
7, Tadiwala Road, Pune, Maharashtra

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 34 reviews" "
Rating 8 - Good. 11 out of 34 reviews" "
Rating 6 - Okay. 7 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

ATUL

Liked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & service, Very good stay
We, my wife & I, stayed at the hotel last month for 10 days. We had made the booking for a deluxe room. The first night when we checked in the AC in our room leaked when we asleep! There was water on the floor. It disturbed our sleep. We were upset and infuriated. The next morning when we complained about it to the front desk staff and the manager. They were apologetic and moved us to another room, which was a upgrade and it was a suite. This room was very comfortable and all the amenities were functioning well. After this incidence, the rest of our stay was very good. The front desk staff, specially Mr. Shree and the manager, Mr. Harish were exceptional. They made sure that our stay was very comfortable. All the staff--room service, cleaning/maintenance, and restaurant staff were respectful, attended our needs quickly, and served us very well. GREAT SERVICE! The buffet breakfast had many items, plentiful, and was good quality including the local cuisines. After having the breakfast, we would skip the lunch! Although the location of the hotel in a business area near the railway station, the transportation was easily available and convenient. OVERALL, IT WAS A GREAT STAY WITH VERY GOOD SERVICE & STAFF. WE WILL STAY AGAIN THERE NEXT TIME! Thanks particularly to Shree & Harish for making up the flaw and making our stay a very good one.
Stayed 10 nights in Dec 2023
Response from Deepika on Jan 19, 2024
Dear Mr. Ramesh BGreetings from Hotel Shree Panchratna,Pune !!Thank you so much for sparing your valuable time to write a review of your stay. We are glad and pleased to know that your stay was comfortable. It was indeed our pleasure to serve you. We apologoze for the inconvenience that was caused to you due to the Airconditioning and have looked into the same.Shri and harish are thrilled to receive such a positive review and feedback and thank you for the same.We look forward to welcoming you again and assure you of best services at all times.RegardsDeepika

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met our needs for our stay in Pune, the staff were very helpful and the food was nice.
Stayed 5 nights in Feb 2023
Response from Deepika on Apr 18, 2023
Dear Ms. AnnGreetings from Hotel Shree PAnchratna,Pune !!Thank you for choosing to stay with us during your visit to Pune. We are glad to know that we were able to meet your expectations. It was indeed our pleasure to serve you.We look forward to your next booking and assure you best services at all times.RegardsDeepika

8/10 Good

Shamal

Travelled with family
Liked: Cleanliness, staff & service
Value for money. Good for short trips and family.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and quiet. Did not face any problem.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Deepika on Nov 29, 2019
Dear Guest Warm Greetings from Hotel Shree Panchratna,Pune !! We thank you for choosing to stay with us during your visit to Pune. We appreciate and thank you for your positive ratings. We look forward to welcoming you again and assure you of best services at all times. Regards Deepika

6/10 Okay

Kaiser, Kaiser, Germantown, Md

Disliked: Cleanliness, property conditions & facilities, room comfort
None. Outside of property is good. The rooms are not well maintained. Specially the Bath room was dirty. The sink , faucets, shower was dirty and not good.
Stayed 2 nights in Oct 2018
Response from Deepika on Oct 9, 2018
Dear Mr.Kaiser Warm Greetings from Hotel Shree Panchratna,Pune!! We thank you for choosing to stay with us during your visit to Pune. We appreciate your valuable feedback and have noted your comments .Ours is a 29 year old property and the bathrooms and rooms are old but we do our best to maintain and keep them clean. We would like to let you know that we are in the process of refurbishing our rooms. We would be pleased to welcome you again and please be rest assured of best services at all times. Regards Deepika

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018
Response from Deepika on May 10, 2018
Dear Sir Warm Greetings from Hotel Shree Panchratna,Pune !! We thank you for staying with us during your visit to Pune. We are glad to know that your stay was comfortable and we look forward to welcoming you again and assure you of best services at all times. Regards Deepika

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and convenient location
Excellent customer service throughout our two night stay. Easy walking distance from rail station. Room was large, bathroom a little quirky.

10/10 Excellent

Vishwajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel with airport pickup, breakfast buffet
Front desk staff is very helpful. Our flight landed just after midnight, still they sent a free shuttle(sedan cab) for pickup. Very prompt and courteous. Room itself is decent. Needs remodelling as it shows age, but clean and comfortable. Breakfast spread is good and tasty. The staff hosting breakfast wasn't really helpful and indifferent at time.

10/10 Excellent

Muthiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place. Friendly staff
very good. located conveniently close the railway station

8/10 Good

PALLAVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality
Budget friendly clean, rooms very close to railway station. Mr. Pankaj also helped in booking taxi for shirdi at last moment. very courteous staff

8/10 Good

Jennifer, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GReat base for brief stay in Pune
I chose the hotel based on its location, as I needed to be picked up to move on to a more rural location, a couple of days after arriving in Pune. The hotel arranged for a driver (FOC) to pick me up from the airport, and were happy to arrange a return journey although I did not need one in the end. This was a great service and comfort as a solo female traveller. Rooms are clean and simple, with everything you would need for a short stay. The water heats up pretty quickly and the fan is sufficient (at least in June!) to keep the room a comfortable temperature. There was an air conditioner, but it may have needed servicing as a less-than-pleasant odor was emitted from it when on (hence my using the fan, but that was fine for me). Breakfast options are more than sufficient, with a mix of local and more Western foods available. I also had dinner one night there as I needed to pack and get ready for an early morning pick-up - food was great and service unobtrusive. While the location was great for my needs, it may not suit everyone, depending on just how central you wish to be. It was very easy to get a rickshaw (insist they use a meter!), and I managed to visit the Ganesh Temple, Iyengar Institute, Parvati Hill and other sights all at reasonable travel costs. The Darshan museum/experience is walking distance, provided you're confident with India's traffic and crossing the roads. Overall a great little place that I would happily stay in again if the need arose.

6/10 Okay

Ganesh

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Baseline

Disliked: Property conditions & facilities, room comfort
Disappointing stay all around.
From the hotel staff wanting to hold onto our passports during check-in, to the wifi passwords provided not working, to the hot water system not working, to the single set of towels provided even though the booking was for 2 people .... it was a very disappointing stay here. Fortunately we were only here for the night and arrived in the evening. The location was good, being walking distance from the station and we were able to find a decent restaurant nearby for dinner. Room was spacious, which I suppose is another positive. Other than that, there isn't really much to have liked about this place.

10/10 Excellent

ronak, vadodara

Liked: Cleanliness, room comfort
best price and stay
this is the best with price. if you are looking for cheapest with best location and comfort this is the last resort for you. restaurant and bar is good. staff is little discomfort. you have to guide them every moment. it is old property still maintained well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comments
Very well maintained hotel,close to the main Pune Station.The staff most friendly and helpful.

10/10 Excellent

Anna-Liisa, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, big rooms, WiFi requires pw via SMS
Free internet requires you to receive a code to your mobile so this is an option only for guests who have an Indian cell phone or who can receive an SMS abroad. If you can't receive an SMS, you can't use the wifi. If so, there is a computer in the lobby with internet. However, I was unable to access any of my email addresses as the email providers thought my accounts were being hacked from India. The room was clean and comfortable, the bathroom was large. Hot water was available after the hot water switch in the room was turned on for 15 min. Hotel service was friendly and breakfast included mainly Indian food and chai tea, coffee was served on request. The location was good - right next to the Courtyard Marriott with a great rooftop bar lounge.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good experience
I spent one night on 20th November. The hotel is clean budget hotel. The service is quite prompt and good.No bad experience!!

10/10 Excellent

Mathew, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value stay

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Arvind, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Manangement and staff are extremely helpful and courteous. Free Wi-fii, free Breakfast and airport transfer are good add on's this hotel provides. If i visit Pune again i will definately look for another stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
very happy with our overnight stay!

10/10 Excellent

E. Vijay Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would love to t
I had stayed for two days during my official visit to Pune.The hotel was worth what we paid for our stay. This hotel stand out was the staff they were very friendly and treated us like the real guests. Food is very good. Would be back here anytime I am here. Bathroom fittings needs slight upgradation

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful staff
The rooms were clean and the food great, but what really made this hotel stand out was the staff. I was a foreigner traveling alone, and they helped me get supplies I needed for the work I was doing in Pune and they helped meget around the city! I'm so thankful to the staff, and will certainly be staying there again if I return to Pune.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vivek, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, they make you feel like Royals!
The hotel was worth more than what we paid for our stay. The bathroom could take a little upgrade, but other than that everything was excellent. The breakfast was very delicious and the Panchvati restaurant had good ambience and service was excellent including huge Patio. The staffs were very friendly and treated us like royalty, and that is what India is all about I believe...hospitality.

10/10 Excellent

Probestine, Tura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Shree Panchratna-a home away from home
Bathromm needs slight upgradation.

6/10 Okay

Paul, Minneapolis, MN

Disliked: Room comfort
Average value hotel in a residential neighbourhood
Location is away from downtown, which is good for me because the traffic in Pune is extremely congested. Breakfast selection and quality is mediocre. The initial setup to connect to the internet is very inconveniet because it requires you to have an Indian mobile number.

8/10 Good

michael, Taiwan

Liked: Staff & service
pleasant stay
nice staff, location is good, recommend for short stay in Pune.
Stayed 4 nights in Jul 2018
Response from Deepika on Aug 31, 2018
Dear Mr.Michael Warm Greetings from Hotel Shree Panchratna,Pune!! We thank you for choosing to stay with us during your visit to Pune. We appreciate your valuable feedback and comments and are glad to understand that you enjoyed your stay with us. We look forward to welcoming you again and assure you of best services at all times. Regards Deepika

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Fuer weniger Geld schon besseres gesehen
Habe im 2. Stock gewohnt und WiFi hat mich fast zum Wahnsinn getrieben. Das Netz kommt und geht, teilweise im Minutenabstand und man muss sich jedes mal neu einloggen. Das Personal war freundlichaber das ganze Haus ist schon etwas herunter gekommen.Werde dort nicht mehr wohnen.

8/10 Good

R.Diebetsberger, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ausgezeichneter Service
Leider nachts sehr lärmig! Nach Zi Wechsel letzte Nacht in Ordnung,

10/10 Excellent

ガシャナ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フレンドリー
スタッフが皆とっても良い方ばかりでした。色々あったんですけどなんにしても対応が早くて丁寧　ここに安心感がありました。部屋もキレイだったし毎日の掃除もちゃんとしてました。ただ一つwifiはただなんですけど一日一回カード（２４時間有効）の番号を入力してｓｍｓでパスワードを入れないと使えないんです。日本の電話ではSMSを受取れないのでホテルのスタッフが協力はしてくれるんでけどそれがとても面倒・・・なかなか入力がうまくいかなかったり・・・ホテルの立地はなかなかいいですけど見つけにくいです

6/10 Okay

Lisa, Jönköping

Central Pune close to transport and Koregon park
The standard of the hotel is okay and the staff is very helpfull. The foos in the restaurant is good when you get used to the special service and the scented smell they use to clean the room. The internet connection was unfortionetly very bad and one of the reasons we choose this hotel was because they had Wifi, but it took more energy to try and make it work than to use it. Overall we are happy about the hotel but we wouldn't want to stay there more than one week. it's really a weekend hotel and a cityhotel than anything else.